Edesk ‑ Ai, Helpdesk & Chat Shopify App – Rankings & Position History
(Updated October 2026) Track every Shopify App Store group where eDesk ‑ AI, Helpdesk & Chat ranks — categories, keywords, and collections combined — with current position, status, and 30-day change. AI-Assisted customer support to support and grow your brand.
Edesk ‑ Ai, Helpdesk & Chat — Full Rankings Across Shopify App Store Groups
All categories, keywords, and collections where eDesk ‑ AI, Helpdesk & Chat ranks on the Shopify App Store, with current position, status (Leader / Climbing / Declining / Stable), and 30-day change — filterable by date range and sortable by rank or rank change.
| Category/Keyword | Position | Status | Avg Position | Best Position |
|---|---|---|---|---|
Keywordhelp desk | 9 3 | Declining | 7.8 | 6 |
KeywordSpam detection | 11 4 | Declining | 8.8 | 7 |
KeywordVideo calls | 11 6 | Declining | 9.5 | 7 |
KeywordFeedback surveys | 13 5 | Declining | 11.0 | 8 |
Keywordcustomer support | 20 15 | Declining | 13.3 | 7 |
KeywordUnified inbox | 20 6 | Declining | 17.8 | 14 |
KeywordResponse templates | 20 8 | Declining | 16.3 | 13 |
KeywordVoice support | 20 6 | Declining | 17.5 | 14 |
KeywordRule-based triggers | 20 8 | Declining | 16.3 | 12 |
KeywordAI summaries | 22 9 | Declining | 18.5 | 13 |
Showing 1-10 out of 39
Key Insights:
- eDesk ‑ AI, Helpdesk & Chat ranks #9 in help desk — its strongest position among the 10 Shopify groups shown (39 groups in total).
- Over the past 30 days, 10 declined in rank — net downward pressure across the rendered groups.
Edesk ‑ Ai, Helpdesk & Chat — Ranking Position Trend Across Top Groups
Monthly ranking trajectory for eDesk ‑ AI, Helpdesk & Chat across its top 5 Shopify App Store groups over the past year — pick any categories or keywords, change the date range, or switch to Ranking Changes for per-interval movement.
Charts Data
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Help Desk | #6 | #71 | #7 | #61 | #71 | #92 |
| Spam Detection | #5 | #61 | #71 | #7 | #7 | #114 |
| Video Calls | #5 | #72 | #52 | #72 | #92 | #112 |
| Feedback Surveys | #7 | #81 | #91 | #81 | #102 | #133 |
| Customer Support | #6 | #71 | #52 | #41 | #95 | #2011 |
Key Insights:
- eDesk ‑ AI, Helpdesk & Chat's strongest gain is in Help Desk — climbed from #32 to #9 over the charted period.
- Across the 5 plotted groups, eDesk ‑ AI, Helpdesk & Chat improved its rank in 1 and declined in 4.
Edesk ‑ Ai, Helpdesk & Chat — Where It Ranks Across the Shopify App Store
eDesk ‑ AI, Helpdesk & Chat appears across many Shopify App Store categories, keywords, and collections — a broad cross-category footprint that signals the app addresses problems shared by merchants across multiple verticals. Its strongest current position is #9 for help desk, followed by #11 for Spam detection. Over the past 30 days, eDesk ‑ AI, Helpdesk & Chat slipped 15 positions in customer support — its sharpest single-group dip this month.
eDesk ‑ AI, Helpdesk & Chat's 15-position slide in customer support alongside declines in 9 additional groups is broad enough that it usually reflects category-leader competitors gaining ground rather than eDesk ‑ AI, Helpdesk & Chat itself getting worse.
Edesk ‑ Ai, Helpdesk & Chat — Long-Term Ranking Trajectory Across Top Groups
Across the top 5 groups plotted on this chart, eDesk ‑ AI, Helpdesk & Chat declined in 4 and improved in 1 — net downward pressure that often shows up before broader category-level moves. Its sharpest gain is in Help Desk — climbing from #32 to #9 over the charted window.
eDesk ‑ AI, Helpdesk & Chat's 11-position slide in Customer Support alongside declines in 3 additional groups is the kind of multi-category drop that usually reflects competitors gaining ground rather than the app itself getting worse — worth comparing against the rising alternatives in the merchant's target category.
Top Categories Edesk ‑ Ai, Helpdesk & Chat Ranks In on Shopify
- Keywordhelp desk — Currently #9 in this keyword — slipped 3 positions this month.
- KeywordSpam detection — Currently #11 in this keyword — slipped 4 positions this month.
- KeywordVideo calls — Currently #11 in this keyword — slipped 6 positions this month.
- KeywordFeedback surveys — Currently #13 in this keyword — slipped 5 positions this month.
- Keywordcustomer support — Currently #20 in this keyword — slipped 15 positions this month.
Edesk ‑ Ai, Helpdesk & Chat on Shopify — Rankings FAQs
1. Where does eDesk ‑ AI, Helpdesk & Chat rank highest on Shopify?
eDesk ‑ AI, Helpdesk & Chat's strongest position on the Shopify App Store is #9 in help desk, followed by #11 in Spam detection and #11 in Video calls. The Rankings table above shows every group eDesk ‑ AI, Helpdesk & Chat appears in, sorted by best position.
2. Which Shopify categories does eDesk ‑ AI, Helpdesk & Chat appear in?
eDesk ‑ AI, Helpdesk & Chat appears in 39 Shopify App Store groups in total — categories, keywords, and collections combined. The table above shows the top 10 where it currently ranks best; paginate or sort by Rank Change to see the rest.
3. Has eDesk ‑ AI, Helpdesk & Chat lost rank positions on Shopify recently?
eDesk ‑ AI, Helpdesk & Chat has slipped the most in customer support, dropping 15 positions over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
4. How often do eDesk ‑ AI, Helpdesk & Chat's Shopify rankings update?
eDesk ‑ AI, Helpdesk & Chat's rankings are crawled weekly. The current trajectory shows downward pressure across multiple Shopify groups — use the date range filter on the table to compare any two snapshots and the chart to see the long-term shape.
