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Shopify Inbox Shopify App – Rankings & Position History

(Updated October 2026) Track every Shopify App Store group where Shopify Inbox ranks — categories, keywords, and collections combined — with current position, status, and 30-day change. An AI sales associate for your online store.

5,825 reviews · 4.63★. Holds #1 across 3 App Store groups (shopify chat, shopify inbox, Getting Started). United States drives the largest install share at 33.7%. Review velocity is trending up.

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Shopify Inbox — Full Rankings Across Shopify App Store Groups

All categories, keywords, and collections where Shopify Inbox ranks on the Shopify App Store, with current position, status (Leader / Climbing / Declining / Stable), and 30-day change — filterable by date range and sortable by rank or rank change.

Date Range
Order By
Ranking is as ofToday.Change is betweenSep 20andToday
Category/KeywordPositionStatusAvg PositionBest Position
Keyword shopify chat
1–
Leader1.01
Keyword shopify inbox
1–
Leader1.01
Collection Getting Started
1–
Leader1.01
Keyword Customer insights
2–
Stable1.81
Keyword Chat assignment
2–
Stable2.01
Keyword Agent avatar
2–
Stable2.01
Category Chat
Store management > Support > Chat
3–
Stable3.33
Keyword chat
3–
Stable2.82
Keyword Greetings
3–
Stable2.82
Keyword Quick replies
3–
Stable3.02

Showing 1-10 out of 51

Key Insights:

  • Shopify Inbox ranks #1 in 3 of the 10 Shopify groups shown — shopify chat, shopify inbox, Getting Started (51 groups in total).
  • All 10 top-ranked groups held their positions stable this month — a settled competitive footprint for Shopify Inbox.
See more insights

Shopify Inbox — Ranking Position Trend Across Top Groups

Monthly ranking trajectory for Shopify Inbox across its top 5 Shopify App Store groups over the past year — pick any categories or keywords, change the date range, or switch to Ranking Changes for per-interval movement.

Date Range
From
—
To
Category/Keyword
Time Period
Please select at least one category/keyword to display the chart
Charts Data
Monthly ranking position for Shopify Inbox across its top 5 categories and keywords on Shopify over the latest 6 months.
Category / KeywordMay 2026Jun 2026Jul 2026Aug 2026Sep 2026Oct 2026
Keyword Shopify Chat#1#1–#1–#1–#1–#1–
Keyword Shopify Inbox#1#1–#1–#1–#1–#1–
Keyword Customer Insights#1#32#21#2–#2–#2–
Keyword Chat Assignment#1#21#2–#2–#2–#2–
Category Mobile-First-Party——————

Key Insights:

  • Across the 5 plotted groups, Shopify Inbox improved its rank in 0 and declined in 2.
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Data issue or feedback? Reach out to us at [email protected].

Shopify Inbox — Where It Ranks Across the Shopify App Store

Shopify Inbox appears across many Shopify App Store categories, keywords, and collections — a broad cross-category footprint that signals the app addresses problems shared by merchants across multiple verticals. Shopify Inbox holds rank #1 across 3 of those groups — shopify chat, shopify inbox, Getting Started. Rankings have been stable across the rendered groups this month — a settled competitive footprint for Shopify Inbox.

Shopify Inbox — Long-Term Ranking Trajectory Across Top Groups

Across the top 5 groups plotted on this chart, Shopify Inbox declined in 2 and improved in 0 — net downward pressure that often shows up before broader category-level moves. Its sharpest decline is in Customer Insights — slipping from #1 to #2 over the charted window.

Top Categories Shopify Inbox Ranks In on Shopify

  1. Keyword shopify chat — Shopify Inbox ranks #1 in this keyword — its leading position on Shopify.
  2. Keyword shopify inbox — Shopify Inbox ranks #1 in this keyword — its leading position on Shopify.
  3. Collection Getting Started — Shopify Inbox ranks #1 in this collection — its leading position on Shopify.
  4. Keyword Customer insights — Ranks #2 in this Shopify keyword.
  5. Keyword Chat assignment — Ranks #2 in this Shopify keyword.

Shopify Inbox on Shopify — Rankings FAQs

1. Where does Shopify Inbox rank highest on Shopify?

Shopify Inbox holds rank #1 across 3 Shopify App Store groups — shopify chat, shopify inbox, Getting Started. The Rankings table above shows every group Shopify Inbox appears in, sorted by best position.

2. Which Shopify categories does Shopify Inbox appear in?

Shopify Inbox appears in 51 Shopify App Store groups in total — categories, keywords, and collections combined. The table above shows the top 10 where it currently ranks best; paginate or sort by Rank Change to see the rest.

3. How often do Shopify Inbox's Shopify rankings update?

Shopify Inbox's rankings are crawled weekly. Significant rank changes typically take 2–4 weeks to manifest, and the chart's Monthly granularity smooths weekly noise. Switch to Weekly to spot inflection points more precisely.

Shopify App Charts

Rankings and trends across every Shopify app, category, and keyword.

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