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Shopify Inbox Shopify App – Reviews & Growth Momentum

(Updated October 2026) Track Shopify Inbox's reviews on the Shopify App Store — country-level breakdown, monthly cumulative growth trajectory, and a head-to-head review-ramp comparison against the fastest-growing apps in its primary Shopify benchmark group. Reviews function as a strong proxy for installs. An AI sales associate for your online store.

5,825 reviews · 4.63★. Holds #1 across 3 App Store groups (shopify chat, shopify inbox, Getting Started). United States drives the largest install share at 33.7%. Review velocity is trending up.

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Shopify Inbox — Reviews by Country on Shopify

Country-level breakdown of Shopify Inbox's reviews on the Shopify App Store — top 10 countries by cumulative review count, with average rating per country and 30-day review-velocity change. Sortable; switch to "Review Changes" to surface emerging markets.

Date Range
Order By
Reviews are as ofToday.Change is betweenSep 20andToday
#CountryReviewsRating
1United States flagUnited States
2,10116
4.6
2United Kingdom flagUnited Kingdom
5045
4.6
3Canada flagCanada
3843
4.6
4Australia flagAustralia
2684
4.5
5Germany flagGermany
2072
4.5
6France flagFrance
1923
4.6
7Italy flagItaly
1831
4.8
8India flagIndia
1812
4.7
9Spain flagSpain
1403
4.7
10China flagChina
1271
4.7

Showing 1-10 out of 108

Key Insights:

  • United States contributes 2,101 reviews — the largest source of merchant feedback for Shopify Inbox (4.63★ avg in this market).
  • Top 10 markets cover 73.7% of Shopify Inbox's 5,816 cumulative reviews on Shopify.
See more insights

Shopify Inbox — Cumulative Review Trend by Country

Monthly cumulative review trajectory for Shopify Inbox across its top 5 country markets over the past year — pick countries to plot, change date range, or switch sub-tabs to see absolute counts or per-interval review-velocity change.

Date Range
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Countries
Time Granularity
No reviews data available for the selected date range
Charts Data
Monthly cumulative review count for Shopify Inbox by country — top 5 markets over the latest 6 months on Shopify.
CountryMay 2026Jun 2026Jul 2026Aug 2026Sep 2026Oct 2026
United StatesUnited States1,9772,009322,049402,077282,093162,1018
United KingdomUnited Kingdom4744871349710498150135043
CanadaCanada36336743769379338233842
AustraliaAustralia245251626110264326732681
GermanyGermany19219642037204120512072

Key Insights:

  • United States added 664 new reviews over the charted period — driving most of Shopify Inbox's recent review momentum.
  • Review velocity is steady — monthly review additions hold roughly constant across the charted window.
  • 5 of 5 plotted countries gained reviews over the charted period.
See more insights

Shopify Inbox — Review Growth Race vs Competitors

Race-style chart comparing how quickly Shopify Inbox reached 1,000 reviews versus its closest competitors — months-since-launch on the X-axis removes calendar-age bias, so apps from different eras compete on equal footing. Switch the milestone count to benchmark at 5,000 or 10,000 reviews for larger-base comparisons.

App Selector
Reviews
Time Granularity
Charts Data
Review velocity for Shopify Inbox alongside the top 4 fastest-ramping apps in its primary Shopify benchmark group — months since launch to reach 1,000 reviews and current cumulative review count.
AppMonths to Reach 1,000 ReviewsCurrent Review Count
Chatty AI Chatbot & Live ChatChatty AI Chatbot & Live Chat331,880
Shopify InboxShopify InboxCurrent app475,816
Tidio: AI Chatbot & Live ChatTidio: AI Chatbot & Live Chat1291,357
Gorgias: AI, Helpdesk & ChatGorgias: AI, Helpdesk & ChatNot yet reached704
Moose AI Chatbot & Live ChatMoose AI Chatbot & Live ChatNot yet reached483

Key Insights:

  • Chatty AI Chatbot & Live Chat reached 1,000 reviews fastest in this benchmark set — 33 months since launch.
  • Shopify Inbox hit 1,000 reviews in 47 months — rank 2 of 3 in this benchmark set.
See more insights
Data issue or feedback? Reach out to us at [email protected].

Shopify Inbox — Where Its Reviews Come From

United States contributes 2,101 reviews to Shopify Inbox and a 4.63★ average rating — the largest single-country source of merchant feedback for this app on the Shopify App Store. United Kingdom follows with 504 reviews, with Canada at 384. Together, the top 10 countries account for 73.7% of Shopify Inbox's 5,816 cumulative reviews worldwide.

Shopify Inbox has a growing review base concentrated in United States — typical for apps still early in international expansion. Merchants in this primary market get the most polished experience; secondary-market merchants should check whether the integrations they need are localised yet.

Shopify Inbox — Review Growth Trajectory

United States added 664 new reviews to Shopify Inbox's base over the charted period — a 46.2% expansion of its largest single-country review pool. Across the top 5 countries plotted, 5 added new reviews over the charted window — broad-based growth.

Steady review velocity across 5 of the top 5 plotted countries means Shopify Inbox's reviews are growing at a roughly consistent pace across markets — the cleanest "scaling without surprises" pattern, useful confirmation for merchants who prioritise reliability over hockey-stick momentum signals.

Shopify Inbox — Review Ramp vs Fastest-Growing Competitors

Shopify Inbox reached 1,000 reviews in 47 months since launch — 14 months behind the fastest in this benchmark set, Chatty AI Chatbot & Live Chat (33 months). Among Shopify Inbox's direct competitors, Chatty AI Chatbot & Live Chat hit 1,000 reviews fastest at 33 months post-launch — a benchmark for what aggressive early adoption looks like in this category.

Shopify Inbox's 47-month time-to-1,000 lands in the top half of the benchmark set — solid early adoption, not the leader's pace but well above category-average, indicating Shopify Inbox found merchant fit faster than most apps in this comparison.

Top Categories Shopify Inbox Ranks In on Shopify

  1. Keyword shopify chat — Shopify Inbox ranks #1 in this keyword — its leading position on Shopify.
  2. Keyword shopify inbox — Shopify Inbox ranks #1 in this keyword — its leading position on Shopify.
  3. Collection Getting Started — Shopify Inbox ranks #1 in this collection — its leading position on Shopify.
  4. Keyword Customer insights — Ranks #2 in this Shopify keyword.
  5. Keyword Chat assignment — Ranks #2 in this Shopify keyword.

Shopify Inbox on Shopify — Reviews FAQs

1. How many reviews does Shopify Inbox have on Shopify?

Shopify Inbox has accumulated 5,816 cumulative reviews on the Shopify App Store, with United States contributing the largest share. The table above breaks the count down by country; the trend chart below shows monthly review growth.

2. Which countries leave the most reviews for Shopify Inbox?

United States is the largest source of reviews for Shopify Inbox on Shopify (2,101 reviews), followed by United Kingdom at 504 and Canada at 384. The full sortable list is in the table above.

3. Is Shopify Inbox gaining reviews fast on Shopify?

Shopify Inbox's review velocity is steady — monthly review additions hold roughly constant across the charted window. The cumulative line slopes consistently rather than bending.

4. How quickly did Shopify Inbox reach 1,000 reviews?

Shopify Inbox reached 1,000 reviews in 47 months since launch — 14 months behind the fastest in its benchmark set, Chatty AI Chatbot & Live Chat (33 months).

5. How is Shopify Inbox's review data on ShopDigest sourced?

Reviews are crawled weekly from the Shopify App Store and aggregated by country and over time. The country breakdown above shows where merchant feedback originates; per-country average rating helps surface regional UX or localization signals that get smoothed out in the worldwide average.

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