Jotform AI Chatbot ‑ Live Chat Shopify App

by Jotform Inc.

Jotform AI Chatbot automates customer support & customer service, boosts conversions & sales

3.9

(37)

Free
XY
5

Óticas John Vision, Brazil

5/20/2026

Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!

1 of 8

Install in your Shopify Store

.myshopify.com
72 customers chose this

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Jotform AI Chatbot ‑ Live Chat Charts

Track Jotform AI Chatbot ‑ Live Chat's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of Jotform AI Chatbot ‑ Live Chat

Pros

Effective AI Chat Features: The chatbot functionality is highlighted for its quality and responsiveness.

User-Friendly Setup: The app is praised for its ease of setup and intuitive interface.

Quick Deployment: Default configurations enable fast and hassle-free chatbot deployment.


Screenshots


About the App

  • AI chatbots provide real-time, personalized assistance on products and policies.
  • Shopify integration keeps product and order details updated no coding needed.
  • Smart automation handles inquiries, guides purchases, and recommends products.
  • Provide customer support over chat and voice calls with human-like AI responses.
  • Your customers can communicate with you via WhatsApp, Instagram, and Messenger.

Keywords

AI chatbot Shopify apps
live chat support Shopify apps
customer service automation Shopify apps
Shopify chatbot apps
24-7 live chat Shopify apps
AI customer support Shopify apps
automated chat Shopify apps
omnichannel chat Shopify apps
real-time assistance Shopify apps
product recommendation chatbot Shopify apps
no-code chatbot Shopify apps
smart automation Shopify apps
custom workflows Shopify apps
Shopify AI assistant apps
human-like AI responses Shopify apps

Key Features

  • AI chatbots deliver real-time, personalized answers about products and policies.
  • Automatically syncs with Shopify for updated product and order details.
  • Smart automation handles inquiries, guides purchases, and suggests relevant products.

Pricing

Jotform AI Chatbot ‑ Live Chat Pricing Plans

$0/month

Here's an overview of Jotform AI Chatbot ‑ Live Chat costs for each of the plan(s):

The app offers 1 free plan(s). The free plan(s) offered by Jotform AI Chatbot ‑ Live Chat: ().

The plan encompasses all the features provided by the app.

Jotform AI Chatbot ‑ Live Chat Price Summary
Pricing summaryFree
Total Pricing Plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding Jotform AI Chatbot ‑ Live Chat app pricing plans, see the official website.

Jotform AI Chatbot ‑ Live Chat Shopify App Discounts

If you are looking for discounts on Jotform AI Chatbot ‑ Live Chat app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Jotform Inc. to secure better deals on the Jotform AI Chatbot ‑ Live Chat app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Jotform AI Chatbot ‑ Live Chat

“Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!”

Óticas John Vision
Brazil

“Jotform’s chatbots are very easy to program and do a pretty good job at chatting. They have so many customization settings. I love their programming interface. It’s so simple. I’m currently using the free plan, but if my chatbot keeps doing well, then I might need to upgrade! Their customer support is very kind and responds faster than some other companies. I would like it better if they’d stick to one person though. Would recommend.P.S. I have had a little trouble getting the escalate to human feature to work.”

Xendrida
United States

“I was getting tired of trying Chat ai agents having tested many.This one actually works amazingly well .I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors .More importantly it interacts with the customers very well and promotes sales .AAA”

Paul Parker Creative Artist
United Kingdom

Trusted By

Trusted by the best Shopify stores

Óticas John Vision

Brazil

Xendrida

United States

Paul Parker Creative Artist

United Kingdom

The Disciple Daily

United States

RM Outpost

United States

American Tile Depot

United States

Die Stadtgärtner

Germany

Plastic Solutions (Aldridge) Ltd

United Kingdom


Comparison

Top Jotform AI Chatbot ‑ Live Chat Alternatives Detailed Comparison

The table below highlights the crucial differences between Jotform AI Chatbot ‑ Live Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Jotform AI Chatbot ‑ Live ChatJotform AI Chatbot ‑ Live ChatView on Shopify
QuickCEP: AI Support AgentQuickCEP: AI Support AgentView on Shopify
General Information
Ratings
3.9(36 reviews)
4.9(56 reviews)
Developed byJotform Inc.QuickCEP
Launch Date4/16/20251/5/2022
PricingFreeFree, $1699/month
Objective-Expand your business using Chatbots and Marketing Automation.
CategoriesChat, HelpdeskChat, Helpdesk
Key Features & Highlights
PurposeJotform AI Chatbot automates customer support & customer service, boosts conversions & salesQuickCEP offers various solutions like smart shopping guide BOT, and marketing automation.
Features List
  1. AI chatbots deliver real-time, personalized answers about products and policies.
  2. Automatically syncs with Shopify for updated product and order details.
  3. Smart automation handles inquiries, guides purchases, and suggests relevant products.
  1. Respond to messages from multiple platforms in one unified live chat interface.
  2. AI chatbots provide 24/7 personalized customer support and shopping assistance.
  3. Track customer behavior in real time for actionable insights and segmentation.
Highlights-
  1. Based in United Kingdom
User Reviews and Ratings
Recommended %78.4%98.2%
Pros
  1. The chatbot functionality is highlighted for its quality and responsiveness.
  2. The app is praised for its ease of setup and intuitive interface.
  3. Default configurations enable fast and hassle-free chatbot deployment.
  1. Consolidates conversations from various platforms like email, social media, and WhatsApp into a unified interface.
  2. Intelligent chatbots and automation reduce response times and improve customer satisfaction.
  3. Clean, intuitive design simplifies navigation for both beginners and advanced users.
  4. Significantly reduces manual workload, enabling smaller teams to handle larger volumes.
  5. Combines chatbot, email automation, and customer segmentation for streamlined operations.
  6. Responsive and knowledgeable assistance for setup and troubleshooting.
  7. Provides actionable insights into customer behavior and campaign performance.
  8. Syncs with existing systems to enhance data management and workflow.
  9. AI chatbots ensure continuous customer engagement outside business hours.
  10. Reduces labor costs and recovers lost orders through automation.
Cons-
  1. Some users report significant drops in website speed and Lighthouse scores after installation.
  2. Occasional glitches like repeated flow segments disrupt user experience.
  3. Users desire more variety in pre-designed email marketing templates.
  4. New functionalities sometimes lag behind user expectations or lack advance notice.
  5. some users praised multi-language capabilities, while others noted limitations).
Pricing and Plans
Total Pricing Plans02
Free PlanNot availableAvailable
Free TrialNoNo
Technical Information
Rating
3.9
4.9
Total Reviews3756
Launch Date4/16/20251/5/2022
SD Points51N/A

More Details About Jotform AI Chatbot ‑ Live Chat

Product Description

These AI-powered help desk solutions help businesses manage customer conversations automatically across chat, FAQ and live interactions. Intelligent agents respond instantly, resolve issues, and guide users in real time, 24/7. A built-in support workspace brings together live messaging, automated replies, and self-service answers to reduce workload and speed up responses. Merchants can provide faster, more consistent help through a scalable communication experience with an AI assistant.

AI Summary

The app is an AI-powered chatbot designed to enhance user experiences in Shopify stores by providing responsive and customizable conversational interactions. Its key features include easy setup, user-friendly customization, and pre-configured default settings that enable quick deployment. The chatbot integrates seamlessly with forms, improving operational efficiency by automating customer interactions. Strengths include intuitive design, fast implementation, and reliable performance as an AI agent. While the app excels in simplicity and functionality, the reviews do not highlight advanced features or scalability for complex use cases, suggesting potential limitations in handling highly specialized or large-scale demands. Overall, it serves as a practical solution for stores seeking an efficient, ready-to-use chatbot with minimal setup effort.

Support

For any questions, concerns, or assistance with Jotform AI Chatbot ‑ Live Chat, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].

Language Support

Details of the Jotform AI Chatbot ‑ Live Chat app are available in various languages on the Shopify app store, including Turkish, German, French, Italian, Spanish, and Portuguese (Brazil).

Jotform AI Chatbot ‑ Live Chat Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:Not available
Privacy Policy:Privacy details
Language Support:English, Turkish, German, French, Italian, Spanish, and Portuguese (Brazil)
Integration

The list of top Shopify apps or features or software tools that Jotform AI Chatbot ‑ Live Chat seamlessly integrates are given below:

Shopify Admin
Canva
Instagram
Messenger
SMS
WhatsApp
Wordpress
Developer

Name: Jotform Inc.

Website: /partners/jotform4

Address: San Francisco, CA

Looking to install Jotform AI Chatbot ‑ Live Chat app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Jotform AI Chatbot ‑ Live Chat Q&A

How does the chatbot improve customer service?

The AI chatbot provides instant, accurate responses to inquiries about orders, shipping, and products, reducing wait times and enhancing customer satisfaction with 24/7 automated support.

Can the chatbot handle multiple languages?

Yes, the chatbot supports multi-language interactions, allowing businesses to assist customers globally by providing real-time responses in their preferred language.

Does the app integrate with other tools?

It seamlessly integrates with platforms like Google Calendar and Slack, streamlining workflows and automating tasks such as scheduling and team notifications for better efficiency.

Is there a free plan available?

Yes, the free plan includes 5 chatbots, 100 monthly conversations, and basic features like phone calls and SMS, ideal for small businesses testing the service.

How does the chatbot learn over time?

The AI chatbot trains automatically using your store’s data and refines responses based on customer interactions, improving accuracy and relevance with each conversation.

Can the chatbot recommend products?

Yes, it analyzes customer inquiries to suggest relevant products, guiding purchases and boosting sales through personalized, AI-driven recommendations.

Does the app support voice calls?

Yes, it offers human-like AI voice call support, allowing customers to get assistance via phone calls alongside chat for a seamless experience.

What’s included in the paid plans?

Paid plans offer higher conversation limits, more chatbots, extended phone call minutes, and larger knowledge bases, scaling with business needs for advanced support.

Can I customize the chatbot’s appearance?

Yes, you can personalize chat window colors, fonts, welcome messages, and agent avatars to align with your brand’s identity and improve user engagement.

How does it handle order updates?

The chatbot automatically provides real-time order status updates, reducing manual support requests and keeping customers informed without delays.


Customer Reviews

5.0
37 total reviews
5
26
4
3
3
1
2
0
1
7

Jotform AI Chatbot ‑ Live Chat has an overall rating of 4.1 stars from a total of 37 reviews on the Shopify app store. Of these, 29 (78.4%) are positive, 1 (2.7%) are neutral, and 7 (18.9%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Óticas John Visionfrom Brazil
May 20, 2026

Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!

Developer response
Developer ResponseAugust 18, 2026

Eu gostei muito, ainda estou experimentando mas já me surpreendeu em como é fácil e extremamente eficaz!

Xendridafrom United States
March 17, 2026

Jotform’s chatbots are very easy to program and do a pretty good job at chatting. They have so many customization settings. I love their programming interface. It’s so simple. I’m currently using the free plan, but if my chatbot keeps doing well, then I might need to upgrade! Their customer support is very kind and responds faster than some other companies. I would like it better if they’d stick to one person though. Would recommend.P.S. I have had a little trouble getting the escalate to human feature to work.

Paul Parker Creative Artistfrom United Kingdom
March 2, 2026

I was getting tired of trying Chat ai agents having tested many.This one actually works amazingly well .I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors .More importantly it interacts with the customers very well and promotes sales .AAA

Developer response
Developer ResponseMarch 3, 2026

I was getting tired of trying Chat ai agents having tested many.This one actually works amazingly well .I tested it with many scenarios questions and even got angry with it it to test its response. It learns very well and outshines its competitors .More importantly it interacts with the customers very well and promotes sales .AAA

The Disciple Dailyfrom United States
September 2, 2025

Super customizable. Best app Ive used so far, period

Developer response
Developer ResponseSeptember 2, 2025

Super customizable. Best app Ive used so far, period

RM Outpostfrom United States
August 31, 2025

So far, this app has been a huge time saver. It provides accurate and useful information to our customers. Lots of options to customize the responses but pretty good out the gate.

Developer response
Developer ResponseSeptember 1, 2025

So far, this app has been a huge time saver. It provides accurate and useful information to our customers. Lots of options to customize the responses but pretty good out the gate.


Video Demo and Screenshots

Product Screenshots

Jotform AI Chatbot ‑ Live Chat screenshot 1
Jotform AI Chatbot ‑ Live Chat screenshot 2

Installation Steps

How to install Jotform AI Chatbot ‑ Live Chat on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Jotform AI Chatbot ‑ Live Chat FAQ's

How do I install the Jotform AI Chatbot ‑ Live Chat Shopify app?

To install Jotform AI Chatbot ‑ Live Chat app on your Shopify store, click on the Jotform AI Chatbot ‑ Live Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Jotform AI Chatbot ‑ Live Chat on your Shopify store, then contact us now.

What are the key features of Jotform AI Chatbot ‑ Live Chat?

The key features offered by Jotform AI Chatbot ‑ Live Chat to Shopify store owners are:

  • ✅AI chatbots provide real-time, personalized assistance on products and policies.
  • ✅Shopify integration keeps product and order details updated no coding needed.
  • ✅Smart automation handles inquiries, guides purchases, and recommends products.
  • ✅Provide customer support over chat and voice calls with human-like AI responses.
  • ✅Your customers can communicate with you via WhatsApp, Instagram, and Messenger.
Does Jotform AI Chatbot ‑ Live Chat integrate with other Shopify apps or tools?

Jotform AI Chatbot ‑ Live Chat has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Jotform AI Chatbot ‑ Live Chat?

No, Jotform AI Chatbot ‑ Live Chat does not offer any free trial.

What are the pricing plans for Jotform AI Chatbot ‑ Live Chat?

The app offers 0 plans that are forever-free.

How does billing work for Jotform AI Chatbot ‑ Live Chat?

Jotform AI Chatbot ‑ Live Chat is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, Jotform AI Chatbot ‑ Live Chat allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Jotform AI Chatbot ‑ Live Chat offer customer support? How can I get assistance?

Yes, Jotform AI Chatbot ‑ Live Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Jotform AI Chatbot ‑ Live Chat compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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