(Updated September 2026) Compare reviews and ratings for crisp Shopify apps and see which apps are gaining the most install momentum. Review counts are the closest proxy to actual installs — Shopify doesn't publish install numbers — so review velocity is one of the strongest signals of merchant adoption for crisp apps.
All tracked crisp Shopify apps ranked by total review count, with new reviews gained vs 30 days ago and average rating. Filter by country and date range; sort by reviews or review velocity.
| App | Reviews | Rating |
|---|---|---|
3861 | 4.9 | |
1008 | 4.8 | |
63 | 4.9 | |
33 | 4.4 | |
9 | 4.6 | |
7 | 5.0 | |
5 | 2.4 | |
2 | 3.0 | |
1 | 5.0 | |
1 | 5.0 |
Key Insights:
Monthly cumulative review count for the top 5 crisp Shopify apps over the past year — a longitudinal view of which apps keep accumulating reviews and which have flattened.
| App | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
3823 | 3831 | 3852 | 3861 | 3871 | 387 | |
6011 | 8121 | 9413 | 1006 | 1033 | 1052 | |
62 | 62 | 631 | 63 | 63 | 63 | |
33 | 33 | 33 | 33 | 33 | 33 | |
9 | 9 | 9 | 9 | 9 | 9 |
Key Insights:
Race-style view of how the top 5 crisp Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis. Adjust the milestone or app set with the filters above.
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
Not yet reached | 355 | |
Not yet reached | 89 | |
Not yet reached | 63 | |
Not yet reached | 27 | |
Not yet reached | 9 |
Key Insights:
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Willdesk: Live Chat&AI Chatbot leads crisp Shopify apps with 386 cumulative reviews and a 4.9★ average rating. CWILL:AI Chatbot &Live Chat (100 reviews) and WAX: marketing on WhatsApp (63 reviews) round out the top 3. Combined, the top 3 apps hold 90.4% of all reviews across the top tier — a fragmented review landscape with reviews spread broadly. Notable mover: CWILL:AI Chatbot &Live Chat added the most new reviews this month (+8) — a strong recent install signal.
Crisp reviews are spread broadly — Willdesk: Live Chat&AI Chatbot (386), CWILL:AI Chatbot &Live Chat (100), and WAX: marketing on WhatsApp (63) all carry meaningful review bases. With this distribution, review velocity and rating differentiate crisp apps better than total reviews alone.
Willdesk: Live Chat&AI Chatbot accumulated 65 new reviews from Jan 2025 to Sep 2026, growing from 322 to 387 cumulative reviews — a steep addition rate for crisp apps. Across the top 5 plotted crisp apps, the steepest ongoing slopes mark the ones still actively winning new merchants — absolute review counts matter less than recent acceleration when picking apps in a category that's still growing.
Comparing crisp apps on review trend slope rather than absolute count is the sharper signal — an app gaining reviews fast is winning current merchants, while Willdesk: Live Chat&AI Chatbot's 387 cumulative base reflects long-running adoption that may or may not still be translating to new installs.
None of the top 5 crisp apps tracked here have yet crossed 1,000 reviews. Willdesk: Live Chat&AI Chatbot leads the set on current cumulative reviews with 355 — closest to the milestone, at roughly 36% of the way there.
With no app in this crisp set having crossed 1,000 reviews, the category is still in early adoption. Willdesk: Live Chat&AI Chatbot is the closest to breaking out at 355 cumulative reviews — worth tracking its per-month review velocity to see whether it's on pace to cross the milestone first.
Willdesk: Live Chat&AI Chatbot has the most reviews among crisp Shopify apps with 386 total reviews, ahead of CWILL:AI Chatbot &Live Chat at 100. Sort the table by Reviews (High to Low) to see the full ranked list.
Reviews are the closest publicly available proxy for install volume on Shopify — Shopify doesn't publish install counts, so cumulative reviews and review velocity are the standard way to measure adoption. For crisp apps, this page shows total reviews, new reviews per month, and time-to-1,000 reviews so you can compare both established scale and current momentum.
CWILL:AI Chatbot &Live Chat is gaining the most new reviews this month among crisp apps, adding 8 reviews in the past 30 days. Switch the table sub-tab to "Review Changes" to see all apps ordered by review velocity.
The top 5 crisp apps average 4.9★ across 543 combined reviews — a strong overall quality benchmark. Individual ratings appear in the table above; sort by Reviews to see how rating varies across the most-installed apps.
Willdesk: Live Chat&AI Chatbot has accumulated the most reviews over time (386), but CWILL:AI Chatbot &Live Chat currently holds higher market share. Cumulative reviews reflect long-running merchant adoption, while market share is computed from recent review velocity — so a faster-ramping newer app can lead share before its cumulative reviews catch up.
Review counts and rating data refresh weekly on this page. The Reviews Trend chart aggregates monthly intervals by default — switch to weekly granularity for shorter-term signals or yearly for macro trends.
Rankings and trends across every Shopify app, category, and keyword.