Crisp Shopify Apps – Reviews & Rating Trends

(Updated November 2026) Compare reviews and ratings for crisp Shopify apps and see which apps are gaining the most install momentum. Review counts are the closest proxy to actual installs — Shopify doesn't publish install numbers — so review velocity is one of the strongest signals of merchant adoption for crisp apps.

CWILL:AI Chatbot &Live Chat currently leads on 89.1% market share, followed by Willdesk: Live Chat&AI Chatbot at 6.7%. A concentrated field — one app holds most of the tracked installs.

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Crisp Shopify Apps — Full Reviews Table

All tracked crisp Shopify apps ranked by total review count, with new reviews gained vs 30 days ago and average rating. Filter by country and date range; sort by reviews or review velocity.

Date Range
Countries
Order By
Reviews are as ofToday.Change is betweenOct 7andToday
AppReviewsRating
Willdesk: Live Chat&AI Chatbot37814.9
Kanal: WhatsApp Marketing & AI139125.0
CWILL:AI Chatbot &Live Chat100–4.8
WAX: marketing on WhatsApp63–4.9
Crisp ‑ Helpdesk & AI Chatbot34–4.4
PitchPrint914.6
Simio: Messaging Marketing8–5.0
ZoomMaster6–5.0
Picking List Wizard5–2.4
Widgeteer ‑ AI Form Builder2–5.0

Showing 1-10 out of 17

Key Insights:

  • Willdesk: Live Chat&AI Chatbot leads crisp apps with 378 total reviews — 239 more than Kanal: WhatsApp Marketing & AI (139).
  • Top 3 apps (Willdesk: Live Chat&AI Chatbot, Kanal: WhatsApp Marketing & AI, CWILL:AI Chatbot &Live Chat) hold 82.9% of all reviews across the top 10 tracked crisp apps.
  • Kanal: WhatsApp Marketing & AI is gaining reviews fastest this month (+12) — strong recent install momentum.
  • 3 of 10 top-reviewed crisp apps gained new reviews this period; 0 saw no net additions.
See more insights

Crisp Shopify Apps — Cumulative Review Trend

Monthly cumulative review count for the top 5 crisp Shopify apps over the past year — a longitudinal view of which apps keep accumulating reviews and which have flattened.

Date Range
From
To
Countries
App Selector
Time Granularity
Charts Data
Monthly cumulative review count for the top 5 crisp Shopify apps over the latest 6 months.
AppJun 2026Jul 2026Aug 2026Sep 2026Oct 2026Nov 2026
Willdesk: Live Chat&AI ChatbotWilldesk: Live Chat&AI Chatbot374237513761376–37713781
Kanal: WhatsApp Marketing & AIKanal: WhatsApp Marketing & AI79182387512336138151391
CWILL:AI Chatbot &Live ChatCWILL:AI Chatbot &Live Chat851495109831002100–100–
WAX: marketing on WhatsAppWAX: marketing on WhatsApp63163–63–63–63–63–
Crisp ‑ Helpdesk & AI ChatbotCrisp ‑ Helpdesk & AI Chatbot34–34–34–34–34–34–

Key Insights:

  • Willdesk: Live Chat&AI Chatbot's cumulative reviews grew from 314 to 378 over the charted period — 64 new reviews accumulated.
  • Willdesk: Live Chat&AI Chatbot's 378 cumulative reviews sit 11.1× above Crisp ‑ Helpdesk & AI Chatbot's 34 at the bottom of the plotted crisp set — a wide spread between long-running leaders and newer entrants.
See more insights

Fastest to 1,000 Reviews — Crisp Shopify Apps

Race-style view of how the top 5 crisp Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis. Adjust the milestone or app set with the filters above.

App Selector
Reviews
Time Granularity
Charts Data
Review velocity for the top 5 crisp Shopify apps — months since launch to reach 1,000 reviews and current cumulative review count.
AppMonths to Reach 1,000 ReviewsCurrent Review Count
Willdesk: Live Chat&AI ChatbotWilldesk: Live Chat&AI ChatbotNot yet reached383
Kanal: WhatsApp Marketing & AIKanal: WhatsApp Marketing & AINot yet reached133
CWILL:AI Chatbot &Live ChatCWILL:AI Chatbot &Live ChatNot yet reached101
WAX: marketing on WhatsAppWAX: marketing on WhatsAppNot yet reached63
Crisp ‑ Helpdesk & AI ChatbotCrisp ‑ Helpdesk & AI ChatbotNot yet reached34

Key Insights:

  • 5 of the top 5 crisp apps haven't yet crossed 1,000 reviews — Willdesk: Live Chat&AI Chatbot is closest at 383 cumulative.
See more insights
Data issue or feedback? Reach out to us at [email protected].

Most-Reviewed Crisp Shopify Apps

Willdesk: Live Chat&AI Chatbot leads crisp Shopify apps with 378 cumulative reviews and a 4.9★ average rating. Kanal: WhatsApp Marketing & AI (139 reviews) and CWILL:AI Chatbot &Live Chat (100 reviews) round out the top 3. Combined, the top 3 apps hold 82.9% of all reviews across the top tier — a fragmented review landscape with reviews spread broadly. Notable mover: Kanal: WhatsApp Marketing & AI added the most new reviews this month (+12) — a strong recent install signal.

Crisp reviews are spread broadly — Willdesk: Live Chat&AI Chatbot (378), Kanal: WhatsApp Marketing & AI (139), and CWILL:AI Chatbot &Live Chat (100) all carry meaningful review bases. With this distribution, review velocity and rating differentiate crisp apps better than total reviews alone.

Crisp Shopify Apps — Long-Term Review Trends

Willdesk: Live Chat&AI Chatbot accumulated 64 new reviews from Jan 2025 to Nov 2026, growing from 314 to 378 cumulative reviews — a steep addition rate for crisp apps. Across the top 5 plotted crisp apps, the steepest ongoing slopes mark the ones still actively winning new merchants — absolute review counts matter less than recent acceleration when picking apps in a category that's still growing.

Comparing crisp apps on review trend slope rather than absolute count is the sharper signal — an app gaining reviews fast is winning current merchants, while Willdesk: Live Chat&AI Chatbot's 378 cumulative base reflects long-running adoption that may or may not still be translating to new installs.

Review Growth Velocity in Crisp — Which Apps Grew Fastest

None of the top 5 crisp apps tracked here have yet crossed 1,000 reviews. Willdesk: Live Chat&AI Chatbot leads the set on current cumulative reviews with 383 — closest to the milestone, at roughly 38% of the way there.

With no app in this crisp set having crossed 1,000 reviews, the category is still in early adoption. Willdesk: Live Chat&AI Chatbot is the closest to breaking out at 383 cumulative reviews — worth tracking its per-month review velocity to see whether it's on pace to cross the milestone first.

Top 5 Apps in Crisp

  1. Crisp ‑ Helpdesk & AI Chatbot — Has accumulated 34 reviews for crisp at a 4.0★ average.
  2. Crisp Data Connector — Has accumulated 0 reviews for crisp.
  3. CWILL:AI Chatbot &Live Chat — Has accumulated 100 reviews for crisp at a 4.8★ average.
  4. ZoomMaster — Has accumulated 6 reviews for crisp at a 5.0★ average.
  5. Willdesk: Live Chat&AI Chatbot — Has accumulated 378 reviews for crisp at a 4.7★ average.

Crisp Shopify Apps — Frequently Asked Questions

1. Which crisp app has the most reviews on Shopify?

Willdesk: Live Chat&AI Chatbot has the most reviews among crisp Shopify apps with 378 total reviews, ahead of Kanal: WhatsApp Marketing & AI at 139. Sort the table by Reviews (High to Low) to see the full ranked list.

2. How are reviews used to measure crisp app popularity on Shopify?

Reviews are the closest publicly available proxy for install volume on Shopify — Shopify doesn't publish install counts, so cumulative reviews and review velocity are the standard way to measure adoption. For crisp apps, this page shows total reviews, new reviews per month, and time-to-1,000 reviews so you can compare both established scale and current momentum.

3. Which crisp app is gaining reviews fastest on Shopify?

Kanal: WhatsApp Marketing & AI is gaining the most new reviews this month among crisp apps, adding 12 reviews in the past 30 days. Switch the table sub-tab to "Review Changes" to see all apps ordered by review velocity.

4. What is the average rating for top crisp Shopify apps?

The top 5 crisp apps average 4.7★ across 714 combined reviews — a strong overall quality benchmark. Individual ratings appear in the table above; sort by Reviews to see how rating varies across the most-installed apps.

5. Why does the most-reviewed crisp app differ from the highest-share app on Shopify?

Willdesk: Live Chat&AI Chatbot has accumulated the most reviews over time (378), but CWILL:AI Chatbot &Live Chat currently holds higher market share. Cumulative reviews reflect long-running merchant adoption, while market share is computed from recent review velocity — so a faster-ramping newer app can lead share before its cumulative reviews catch up.

6. How often are review counts for crisp apps updated on Shopify?

Review counts and rating data refresh weekly on this page. The Reviews Trend chart aggregates monthly intervals by default — switch to weekly granularity for shorter-term signals or yearly for macro trends.

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