Feedback Requests Shopify Apps — Full Market Share Table
All tracked feedback requests Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Klaviyo: Email Marketing & SMS | 74.08% | 0.46 | Climbing |
| 2 |  Brevo PushOwl: Email,Push,SMS | 14.44% | 0.32 | Climbing |
| 3 |  Mailchimp Email SMS Marketing | 5.70% | 0.43 | Declining |
| 4 |  TxtCart AI: SMS Marketing | 5.26% | 0.36 | Declining |
| 5 |  Lipscore Product Reviews | 0.20% | 0.01 | Declining |
| 6 |  YSMS ‑ SMS Marketing | 0.15% | 0.01 | Climbing |
| 7 |  Yozo: Email,SMS, CX AI Agent | 0.06% | 0.05 | Climbing |
| 8 |  Convertway: WhatsApp, SMS, RCS | 0.04% | 0.03 | Climbing |
| 9 |  SMSGo: Abandoned Cart Recovery | 0.03% | 0.02 | Declining |
| 10 |  Grid & Pixel Email‑SMS‑Popups | 0.02% | 0.03 | Declining |
Showing 1-10 out of 22
Key Insights:
- Klaviyo: Email Marketing & SMS holds 74.1% share of feedback requests app installs — 59.6pp ahead of Brevo PushOwl: Email,Push,SMS (14.4%).
- Top 3 apps (Klaviyo: Email Marketing & SMS, Brevo PushOwl: Email,Push,SMS, Mailchimp Email SMS Marketing) account for 94.2% of all feedback requests install share — a concentrated market.
- Klaviyo: Email Marketing & SMS is gaining share fastest this month (+0.46pp) — the largest single gainer among the top feedback requests apps by share.
- Mailchimp Email SMS Marketing is losing share fastest (-0.43pp) — could indicate a churning user base or a stronger challenger gaining ground.
Feedback Requests Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 feedback requests Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Klaviyo: Email Marketing & SMS | 57.7% | 65.0%7.31 | 70.8%5.77 | 72.6%1.77 | 73.3%0.76 | 74.1%0.75 |
| Brevo PushOwl: Email,Push,SMS | 25.0% | 19.8%5.21 | 17.9%1.90 | 14.6%3.30 | 14.5%0.06 | 14.4%0.07 |
| Mailchimp Email SMS Marketing | 9.6% | 8.3%1.30 | 4.0%4.31 | 6.6%2.66 | 6.2%0.43 | 5.7%0.51 |
| TxtCart AI: SMS Marketing | 7.0% | 6.3%0.67 | 6.6%0.33 | 5.7%0.94 | 5.5%0.18 | 5.3%0.24 |
| Lipscore Product Reviews | 0.3% | 0.3%0.02 | 0.2%0.04 | 0.2%0.03 | 0.1%0.10 | 0.2%0.06 |
Key Insights:
- Klaviyo: Email Marketing & SMS's share expanded from 57.7% → 74.1% over the charted period.
- Of the top 5 tracked feedback requests apps, 1 grew share and 4 lost share — leader is widening the gap.
Top Feedback Requests Shopify Apps by Country
Per-country market share rankings for feedback requests Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | Klaviyo: Email Marketing & SMS | Klaviyo: Email Marketing & SMS | Brevo PushOwl: Email,Push,SMS | Klaviyo: Email Marketing & SMS | Klaviyo: Email Marketing & SMS |
| 2 | Brevo PushOwl: Email,Push,SMS | TxtCart AI: SMS Marketing | Klaviyo: Email Marketing & SMS | TxtCart AI: SMS Marketing | Brevo PushOwl: Email,Push,SMS |
| 3 | Mailchimp Email SMS Marketing | Brevo PushOwl: Email,Push,SMS | Convertway: WhatsApp, SMS, RCS | SMSGo: Abandoned Cart Recovery | Mailchimp Email SMS Marketing |
| 4 | TxtCart AI: SMS Marketing | Mailchimp Email SMS Marketing | Mailchimp Email SMS Marketing | Brevo PushOwl: Email,Push,SMS | TxtCart AI: SMS Marketing |
| 5 | Lipscore Product Reviews | YSMS ‑ SMS Marketing |  BIK Instagram, Whatsapp, Email | YSMS ‑ SMS Marketing | Lipscore Product Reviews |
Key Insights:
- Klaviyo: Email Marketing & SMS leads feedback requests apps in 3 of 4 tracked markets (United States, China, United Kingdom).
- Klaviyo: Email Marketing & SMS leads worldwide, but India bucks the trend — Brevo PushOwl: Email,Push,SMS leads there.
Top 5 Apps in Feedback Requests
- Klaviyo: Email Marketing & SMS — Leads feedback requests apps with 74.1% install share, rated 4.7★ — gaining share this month.
- Brevo PushOwl: Email,Push,SMS — Holds 14.4% of feedback requests app install share, rated 4.8★ — gaining share this month.
- TxtCart AI: SMS Marketing — Holds 5.3% of feedback requests app install share, rated 4.9★ — losing share this month.
- YSMS ‑ SMS Marketing — Holds 0.1% of feedback requests app install share, rated 4.7★.
- Mailchimp Email SMS Marketing — Holds 5.7% of feedback requests app install share, rated 4.8★ — losing share this month.
Feedback Requests Shopify Apps — Frequently Asked Questions
1. Which feedback requests app has the highest market share on Shopify?
Klaviyo: Email Marketing & SMS dominates the feedback requests category on Shopify with 74.1% of installs — 59.6pp ahead of Brevo PushOwl: Email,Push,SMS. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for feedback requests Shopify apps?
For feedback requests (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which feedback requests apps are gaining market share on Shopify?
Klaviyo: Email Marketing & SMS is gaining feedback requests app market share fastest this month, up +0.46pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which feedback requests apps are losing market share on Shopify?
Mailchimp Email SMS Marketing has lost the most market share this month among feedback requests apps (-0.43pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most feedback requests Shopify app installs?
United States drives the largest share of feedback requests app installs at 40.6%, followed by United Kingdom at 8.0% and Australia at 7.3%. Use the country picker on the third card to compare market leaders by country.
6. How many feedback requests apps does ShopDigest track on Shopify?
ShopDigest tracks 96 feedback requests apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
