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Yozo: Email,SMS, CX AI Agent Shopify App by YOZO AI TECH - FZCO

Conversational AI that runs your Email, WhatsApp, SMS, popups, reviews and agentic chat support 24/7 Manage customer communications and marketing in one place

5.0 35 reviewsPaid from $50/month

Install in your Shopify store We pass your name, email and store domain to the YOZO AI TECH - FZCO team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Yozo: Email,SMS, CX AI Agent

Pros
  • Bulk Generation Efficiency: The app excels at generating high-quality product descriptions in bulk, saving significant time for users with large inventories.
  • SEO Optimization: Features like SEO-optimized descriptions and alt text generation improve store visibility and search rankings.
  • Engaging Content Quality: AI-generated descriptions are praised for being informative, persuasive, and resonating well with customers.
  • Time-Saving Automation: Users highlight the app’s ability to automate repetitive tasks, freeing them to focus on other aspects of their business.
Cons
  • Bulk Update Issues: Some users report the app fails to bulk update products as advertised, limiting functionality.
  • Support Accessibility: A recurring complaint is the inability to contact support due to broken links or 404 errors.

Screenshots

Yozo: Email,SMS, CX AI Agent Shopify app screenshot 1
Yozo: Email,SMS, CX AI Agent Shopify app screenshot 2
Yozo: Email,SMS, CX AI Agent Shopify app screenshot 3
Yozo: Email,SMS, CX AI Agent Shopify app screenshot 4
Yozo: Email,SMS, CX AI Agent Shopify app screenshot 5

About the app

Manage customer communications and marketing in one place

  • Build campaigns and flows across all channels (Email, WhatsApp & SMS)
  • Captures and activates first time customers with popups
  • AI chat agent on site, IG, Messenger & WhatsApp that learns your store in mins
  • Auto-collect & embed reviews on autopilot
  • Unified inbox for site chat, IG, Messenger & WhatsApp, All in one place

Install in your Shopify store We pass your name, email and store domain to the YOZO AI TECH - FZCO team so they can help install and configure the app on your store.

Keywords

AI product descriptions Shopify appsSEO product descriptions Shopify appsbulk product descriptions Shopify appsAI collections descriptions Shopify appsSEO meta data Shopify appsbulk SEO enhancement Shopify appsimage alt-text generator Shopify appsorganic traffic boost Shopify appsbulk metadata generator Shopify appsAI store SEO Shopify apps

Key features

  • Generates SEO-optimized product titles and descriptions in multiple languages.
  • Creates bulk SEO meta tags to improve organic traffic effortlessly.
  • Automatically generates alt-text for all product images at scale.

Pricing

Yozo: Email,SMS, CX AI Agent pricing plans

Starter
$50 /month
  • 10,000 Emails/mo
  • $10 Messages Credits Included (WA+SMS)
  • 50 Chats/mo-Zena AI Chat Support Agent
  • Email & Phone/SMS Popups + Welcome Flows
  • Enable Reviews+Reviews Collection Flows
Growth
$150 /month
  • 200,000 Emails/mo
  • $50 Messages Credits Included (WA+SMS)
  • 500 Chats/mo-Zena AI Chat Support Agent
  • Email & Phone/SMS Popups + Welcome Flows
  • Enable Reviews+Reviews Collection Flows
Enterprise
$500 /month
  • 500,000 Emails/mo
  • $150 Messages Credits Included (WA+SMS)
  • 2000 Chats/mo-Zena AI Chat Support Agent
  • Managed account service
  • Dedicated support team

Not sure which plan to pick? Discuss Starter or Growth plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Yozo: Email,SMS, CX AI Agent costs for each of the plan(s)

The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by Yozo: Email,SMS, CX AI Agent are Starter, Growth, Enterprise.

The details of the plans are outlined below.

  • Starter: the Starter plan costs $50 and has no free trial period. The plan offers a host of features, including 10,000 Emails/mo, $10 Messages Credits Included (WA+SMS), 50 Chats/mo-Zena AI Chat Support Agent, Email & Phone/SMS Popups + Welcome Flows, Enable Reviews+Reviews Collection Flows, Unified Inbox for IG/WhatsApp/Site Chat, No Hidden Fees or Usage Charges.
  • Growth: the Growth plan costs $150 and has no free trial period. The plan offers a host of features, including 200,000 Emails/mo, $50 Messages Credits Included (WA+SMS), 500 Chats/mo-Zena AI Chat Support Agent, Email & Phone/SMS Popups + Welcome Flows, Enable Reviews+Reviews Collection Flows, Unified Inbox for IG/WhatsApp/Site Chat, No Hidden Fees or Usage Charges.
  • Enterprise: the Enterprise plan costs $500 and has no free trial period. The plan offers a host of features, including 500,000 Emails/mo, $150 Messages Credits Included (WA+SMS), 2000 Chats/mo-Zena AI Chat Support Agent, Managed account service, Dedicated support team, No Hidden Fees or Usage Charges.

Yozo: Email,SMS, CX AI Agent price summary

Pricing summaryFrom $50/month
Total pricing plan(s)3
Number of free plan(s)0
Number of paid plan(s)3
Cost of paid plan(s)$50, $150, $500
Free trial availableNo

For further information regarding Yozo: Email,SMS, CX AI Agent pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the YOZO AI TECH - FZCO team so they can help install and configure the app on your store.

Comparison

Top Yozo: Email,SMS, CX AI Agent alternatives — detailed comparison

The table below highlights the crucial differences between Yozo: Email,SMS, CX AI Agent and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Yozo: Email,SMS, CX AI AgentInstall
Shopify MessagingInstall
Klaviyo: Email Marketing & SMSInstall
Add app
General information
Ratings5.0 ★ (15 reviews)4.8 ★ (4,663 reviews)4.7 ★ (3,381 reviews)
Developed byYOZO AI TECH - FZCOShopifyKlaviyo
Launch date10 June 202414 April 202020 September 2012
Pricing$50/month, $150/month, $500/monthFreeFree, $15/month, $20/month
ObjectiveManage customer communications and marketing in one placeEmail marketing tailored for businessA combined platform for email, SMS, and more customer interactions.
CategoriesEmail marketing, SMS marketingEmail marketing, SMS marketingEmail marketing, SMS marketing
Key features & highlights
PurposeConversational AI that runs your Email, WhatsApp, SMS, popups, reviews and agentic chat support 24/7Connect and maintain long-term relationships with customers using Shopify's commerce-focused email.Smart automated marketing for retail, ecommerce, and wellness companies
Features list
  • Generates SEO-optimized product titles and descriptions in multiple languages.
  • Creates bulk SEO meta tags to improve organic traffic effortlessly.
  • Automatically generates alt-text for all product images at scale.
  • Send branded emails to segmented customer groups directly from your store.
  • Use customizable templates for products, sales, holidays, and events.
  • AI generates optimized subject lines, email copy, and send times.
  • Merge data from multiple platforms for unified customer insights.
  • Segment users based on real-time and historical behavior for precise targeting.
  • Automate coupon creation and tracking for streamlined campaigns.
Highlights—
  • Based in United States
  • Based in Canada
User reviews and ratings
Recommended100.0%94.0%90.1%
Pros
  • The app excels at generating high-quality product descriptions in bulk, saving significant time for users with large inventories.
  • Features like SEO-optimized descriptions and alt text generation improve store visibility and search rankings.
  • AI-generated descriptions are praised for being informative, persuasive, and resonating well with customers.
  • Users highlight the app’s ability to automate repetitive tasks, freeing them to focus on other aspects of their business.
  • The alt text generation feature is consistently noted for its precision and effectiveness in optimizing images for SEO.
  • The app is consistently praised for its intuitive and user-friendly interface, making it accessible even for non-tech-savvy users.
  • Users appreciate the variety of pre-made templates and the ability to easily customize emails to fit their branding.
  • Seamless integration with Shopify stores simplifies email marketing and performance tracking.
  • Many users highlight the app’s affordability, especially for small businesses, with free tiers and low-cost options.
  • The app’s automation capabilities, such as scheduled emails, are frequently mentioned as valuable time-savers.
  • The app is often recommended for beginners due to its straightforward setup and minimal learning curve.
  • Despite its simplicity, the app delivers professional-looking emails that drive customer engagement and sales.
  • The inclusion of free monthly emails is a significant advantage for startups and small businesses.
  • The app is frequently praised for its intuitive interface and straightforward setup.
  • Users highlight the app’s advanced capabilities, especially for segmentation and automation.
  • Many reviews commend the responsive and helpful customer service.
  • Seamless compatibility with Shopify is a recurring positive theme.
  • Users report significant revenue growth and improved engagement from campaigns.
  • The availability of a free tier is appreciated by new users.
  • The app provides comprehensive data tracking and reporting tools.
  • Pre-built flows and automation features save time and enhance efficiency.
  • The clean layout and intuitive navigation are frequently mentioned.
  • Onboarding materials, webinars, and tutorials are valued for easing the learning curve.
Cons
  • Some users report the app fails to bulk update products as advertised, limiting functionality.
  • A recurring complaint is the inability to contact support due to broken links or 404 errors.
  • Many users express a desire for more diverse and advanced template options.
  • Some reviewers report frustration with undisclosed sending limits that disrupt campaigns.
  • A recurring complaint involves emails not being delivered promptly or ending up in spam folders.
  • Advanced users find the app too simplistic, lacking features like detailed analytics or automation sequences.
  • Instances of app crashes, failed campaigns, and unresolved technical issues are noted by several users.
  • Several users report unresponsive or ineffective support when facing issues.
  • The cost is cited as a barrier, especially for small businesses.
  • Some users experienced abrupt account closures with unclear reasons.
  • Canceling subscriptions is described as cumbersome and unresponsive.
  • Occasional technical issues, such as integration errors or feature malfunctions, are noted.
  • The overlapping theme of Customer Support was retained under Pros as the majority of reviews praised it, despite a few negative mentions. Slow Customer Support was removed from Cons to avoid redundancy.
Pricing and plans
Total pricing plans313
Free planNot availableAvailableAvailable
Free trialNoNoNo
Technical information
Rating5.0 ★4.8 ★4.7 ★
Total reviews354,8233,438
Launch date10 June 202414 April 202020 September 2012

More details about Yozo: Email,SMS, CX AI Agent

Product description

Yozo is one chat-driven AI agent that builds campaigns, flows, popups, reviews and a 24/7 support agent across all channels then unifies every reply in one inbox. Just chat. Watch it all ship.

AI summary

The app specializes in AI-generated, SEO-optimized product descriptions and alt text for Shopify stores, offering bulk generation to streamline content creation for large inventories. Its strengths include high-quality, persuasive descriptions that enhance search visibility and customer engagement, along with efficient alt text generation for improved image SEO. The bulk processing feature saves significant time, particularly for stores with extensive product catalogs, and the optimization tools refine existing content to boost conversions. However, some functionality issues have been noted, such as unreliable bulk updates and inaccessible support pages. The interface may also appear outdated, though this does not detract from its core capabilities. Overall, the app is a robust solution for automating and optimizing product content, though technical improvements could enhance reliability.

Support

For any questions, concerns, or assistance with Yozo: Email,SMS, CX AI Agent, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Yozo: Email,SMS, CX AI Agent are available in various languages on the Shopify app store, including English.

Yozo: Email,SMS, CX AI Agent support information in a nutshell
Support emailsupport@yozo.ai
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Yozo: Email,SMS, CX AI Agent seamlessly integrates with are given below.

Checkout
Developer
NameYOZO AI TECH - FZCO
ProfileSee all apps by YOZO AI TECH - FZCO
WebsiteView developer profile
AddressNew Cairo, cairo, C, 11865

Installation

How to install Yozo: Email,SMS, CX AI Agent on your Shopify store

1

Send your details

Your name, email and store domain go straight to the YOZO AI TECH - FZCO team.

2

The developer gets in touch

YOZO AI TECH - FZCO contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
35 total reviews
535
40
30
20
10

Yozo: Email,SMS, CX AI Agent has an overall rating of 5.0 stars from a total of 35 reviews on the Shopify app store. Of these, 35 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Shemsifrom Egypt · 9 November 2026

We’ve been using Yozo AI for retention, and it’s been a solid addition. Zena AI and the Campaign Builder save us a lot of time and make running campaigns much easier.The team is the real highlight. They’re responsive and helpful, and they’ve supported us quickly whenever we needed it. Most importantly, Yozo has helped us retain more customers. Definitely recommend it.

★★★★★Dany Do'rfrom Egypt · 9 November 2026

Great app! Easy to use, smooth experience, and really helpful. Highly recommended!

★★★★★hocuspocusfrom Egypt · 8 November 2026

Really happy I gave Yozo a try! I was a bit hesitant at first since I was using another tool, but it's been a great experience so far. Easy to use and makes retention marketing much simpler!

★★★★★Feminefrom Egypt · 7 November 2026

I've had a great experience using Yozo AI! One of my favorite features is Zena AI Chat, which helps customers directly on our website by answering their questions and assisting them while shopping.Another amazing feature is the AI-powered email campaign builder. It makes creating email campaigns so much easier and faster, from generating content to setting up campaigns, saving us a lot of time and effort.Overall, Yozo AI is a great all-in-one app that makes managing our Shopify store easier and more efficient. Definitely recommended for any e-commerce business!

★★★★★Shahinfrom Egypt · 4 November 2026

Yozo has been a great addition to our Shopify store! It makes order confirmation and customer communication much easier and more efficient. We especially love the automated follow-up messages, abandoned cart recovery, and the ability to send personalized email and WhatsApp campaigns with discount codes.It helps us stay connected with both new and existing customers, recover potentially lost sales, and create a smoother customer experience. The automation saves us a lot of time and makes our marketing efforts more effective.Another thing worth mentioning is their amazing customer support team! They are always helpful, responsive, and easy to communicate with. Whenever we have a question or need assistance, they are always there to help and make things easier for us.Overall, a great app with an excellent support team. Highly recommended for any Shopify business looking to improve customer engagement and boost sales!

Install in your Shopify store We pass your name, email and store domain to the YOZO AI TECH - FZCO team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#5
SMS marketing · Subscription renewals
Total reviews
35
▲ 20 vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
EG
92.8% of installs · ▲ 4.36%

Category & keyword rankings

Position and market share today

CategorySMS marketing#50.8% ▲0.5
KeywordSubscription renewals#50.7% ▲0.6
KeywordUnified inbox#60.6% ▲0.6
KeywordFeedback requests#60.2% ▲0.2

Reviews trend

Cumulative reviews · last 6 months

10 → 35 reviews · rating steady at 5.0★
Ranks #5 in 2 of 10 App Store groups tracked.Open full charts →

Yozo: Email,SMS, CX AI Agent FAQs

How do I install the Yozo: Email,SMS, CX AI Agent Shopify app?
To install Yozo: Email,SMS, CX AI Agent on your Shopify store, click on the Yozo: Email,SMS, CX AI Agent installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Yozo: Email,SMS, CX AI Agent on your Shopify store, then contact us now.
What are the key features of Yozo: Email,SMS, CX AI Agent?

The key features offered by Yozo: Email,SMS, CX AI Agent to Shopify store owners are:

  • Build campaigns and flows across all channels (Email, WhatsApp & SMS)
  • Captures and activates first time customers with popups
  • AI chat agent on site, IG, Messenger & WhatsApp that learns your store in mins
  • Auto-collect & embed reviews on autopilot
  • Unified inbox for site chat, IG, Messenger & WhatsApp, All in one place
Does Yozo: Email,SMS, CX AI Agent integrate with other Shopify apps or tools?

Yozo: Email,SMS, CX AI Agent has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Yozo: Email,SMS, CX AI Agent?

No, Yozo: Email,SMS, CX AI Agent does not offer any free trial.

What are the pricing plans for Yozo: Email,SMS, CX AI Agent?

The app offers 3 paid plans, which cost $50/month, $150/month, $500/month and have no free trial period.

How does billing work for Yozo: Email,SMS, CX AI Agent?

Yozo: Email,SMS, CX AI Agent uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Yozo: Email,SMS, CX AI Agent allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Yozo: Email,SMS, CX AI Agent offer customer support?

Yes, Yozo: Email,SMS, CX AI Agent offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Yozo: Email,SMS, CX AI Agent compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the YOZO AI TECH - FZCO team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★35 reviews · 100.0% positive

Writing reviews on ShopDigest is coming soon.

  • SH
    ShemsiEgypt · 9 Nov 2026
    ★★★★★

    We’ve been using Yozo AI for retention, and it’s been a solid addition. Zena AI and the Campaign Builder save us a lot of time and make running campaigns much easier.The team is the real highlight. They’re responsive and helpful, and they’ve supported us quickly whenever we needed it. Most importantly, Yozo has helped us retain more customers. Definitely recommend it.

  • DD
    Dany Do'rEgypt · 9 Nov 2026
    ★★★★★

    Great app! Easy to use, smooth experience, and really helpful. Highly recommended!

  • HO
    hocuspocusEgypt · 8 Nov 2026
    ★★★★★

    Really happy I gave Yozo a try! I was a bit hesitant at first since I was using another tool, but it's been a great experience so far. Easy to use and makes retention marketing much simpler!

  • FE
    FemineEgypt · 7 Nov 2026
    ★★★★★

    I've had a great experience using Yozo AI! One of my favorite features is Zena AI Chat, which helps customers directly on our website by answering their questions and assisting them while shopping.Another amazing feature is the AI-powered email campaign builder. It makes creating email campaigns so much easier and faster, from generating content to setting up campaigns, saving us a lot of time and effort.Overall, Yozo AI is a great all-in-one app that makes managing our Shopify store easier and more efficient. Definitely recommended for any e-commerce business!

  • SH
    ShahinEgypt · 4 Nov 2026
    ★★★★★

    Yozo has been a great addition to our Shopify store! It makes order confirmation and customer communication much easier and more efficient. We especially love the automated follow-up messages, abandoned cart recovery, and the ability to send personalized email and WhatsApp campaigns with discount codes.It helps us stay connected with both new and existing customers, recover potentially lost sales, and create a smoother customer experience. The automation saves us a lot of time and makes our marketing efforts more effective.Another thing worth mentioning is their amazing customer support team! They are always helpful, responsive, and easy to communicate with. Whenever we have a question or need assistance, they are always there to help and make things easier for us.Overall, a great app with an excellent support team. Highly recommended for any Shopify business looking to improve customer engagement and boost sales!

  • SE
    Seemly EssentialsEgypt · 4 Nov 2026
    ★★★★★

    I keep finding new things I can do with Yozo. There's honestly a lot more to it than I expected!

  • EV
    evilino-homewearEgypt · 4 Nov 2026
    ★★★★★

    Very Useful, Easy to Use and a great Support Team Behind

  • ع|
    عالية | AliaBooks UAEUnited Arab Emirates · 4 Nov 2026
    ★★★★★

    Working with Yozo has been a great experience. It has helped us retain customers and reach more customers with our campaigns. It has also made the order confirmation proccess a lot easier and effiecient. Thank you for the whole team, especially Ahmed for always being responsive, cooperative and helpful.

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