Feedback Shopify Apps – Market Share Breakdown
(Updated October 2026) See which feedback Shopify apps dominate installs and how their share has shifted over time. This keyword page shows the full market share table, monthly share trends for the leaders, and a country-level breakdown so you can compare global vs regional dominance.
Feedback Shopify Apps — Full Market Share Table
All tracked feedback Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Powerful Contact Form Builder | 35.70% | 11.44 | Declining |
| 2 |  Reputon Amazon Reviews | 19.08% | 4.68 | Climbing |
| 3 |  Zigpoll Customer Surveys | 17.26% | 2.93 | Climbing |
| 4 |  Klaviyo: Email Marketing & SMS | 16.41% | 3.85 | Climbing |
| 5 |  Chatty AI Chatbot & Live Chat | 6.30% | 0.77 | Climbing |
| 6 |  Brevo PushOwl: Email,Push,SMS | 1.43% | 0.35 | Declining |
| 7 |  Bizrate Customer Feedback | 1.34% | 0.82 | Climbing |
| 8 |  Grapevine Post Purchase Survey | 0.67% | 0.16 | Climbing |
| 9 |  Reputon Customer Reviews App | 0.52% | 0.04 | Climbing |
| 10 |  Hulk Contact Form Builder | 0.35% | 1.11 | Declining |
Showing 1-10 out of 26
Key Insights:
- Powerful Contact Form Builder holds 35.7% share of feedback app installs — 16.6pp ahead of Reputon Amazon Reviews (19.1%).
- Top 3 apps (Powerful Contact Form Builder, Reputon Amazon Reviews, Zigpoll Customer Surveys) account for 72.0% of all feedback install share — a fragmented market.
- Reputon Amazon Reviews is gaining share fastest this month (+4.68pp) — the largest single gainer among the top feedback apps by share.
- Powerful Contact Form Builder is losing share fastest (-11.44pp) — could indicate a churning user base or a stronger challenger gaining ground.
Feedback Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 feedback Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Powerful Contact Form Builder | 23.9%2.1 | 24.7%0.79 | 26.6%1.83 | 27.3%0.72 | 35.3%8.01 | 35.8%0.51 |
| Reputon Amazon Reviews | 4.8%0.09 | 4.4%0.48 | 7.5%3.09 | 20.1%12.61 | 18.9%1.11 | 18.8%0.19 |
| Zigpoll Customer Surveys | 28.1%1.57 | 27.9%0.14 | 27.8%0.09 | 19.4%8.39 | 17.4%2.06 | 17.4%0.02 |
| Klaviyo: Email Marketing & SMS | 11.9%9.88 | 10.2%1.77 | 17.1%6.89 | 16.9%0.17 | 15.9%0.96 | 16.5%0.58 |
| Chatty AI Chatbot & Live Chat | 2.9%4.99 | 6.8%3.93 | 12.1%5.31 | 7.6%4.54 | 6.4%1.18 | 6.3%0.08 |
Key Insights:
- Powerful Contact Form Builder's share contracted from 52.8% → 35.8% over the charted period.
- Of the top 5 tracked feedback apps, 4 grew share and 1 lost share — challengers are eating into leader's share.
Top Feedback Shopify Apps by Country
Per-country market share rankings for feedback Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | 🌎 Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | | | | | |
| 2 | | | | | |
| 3 | | | | | |
| 4 | | ||||
| 5 | | | | |
Key Insights:
- Powerful Contact Form Builder leads feedback apps in 3 of 4 tracked markets (India, China, United Kingdom).
- Powerful Contact Form Builder leads worldwide, but United States bucks the trend — Reputon Amazon Reviews leads there.
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Top 5 Apps in Feedback
- Reputon Amazon Reviews — Leads feedback apps with 18.8% install share, rated 4.9★ — gaining share this month.
- Zigpoll Customer Surveys — Holds 17.3% of feedback app install share, rated 5.0★ — gaining share this month.
- Bizrate Customer Feedback — Holds 1.3% of feedback app install share, rated 5.0★ — gaining share this month.
- Powerful Contact Form Builder — Holds 35.8% of feedback app install share, rated 4.9★ — losing share this month.
- Gojiberry Survey & Feedback — Holds 0.1% of feedback app install share, rated 5.0★.
Feedback Shopify Apps — Frequently Asked Questions
1. Which feedback app has the highest market share on Shopify?
Powerful Contact Form Builder ranks #1 by share among feedback apps at 35.7%, but the market is fragmented — multiple apps capture meaningful share. Compare the top 5 on features and pricing before deciding.
2. How is market share calculated for feedback Shopify apps?
For feedback (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which feedback apps are gaining market share on Shopify?
Reputon Amazon Reviews is gaining feedback app market share fastest this month, up +4.68pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which feedback apps are losing market share on Shopify?
Powerful Contact Form Builder has lost the most market share this month among feedback apps (-11.44pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most feedback Shopify app installs?
United States drives the largest share of feedback app installs at 38.9%, followed by United Kingdom at 8.9% and Germany at 6.9%. Use the country picker on the third card to compare market leaders by country.
6. How many feedback apps does ShopDigest track on Shopify?
ShopDigest tracks 96 feedback apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
7. Why does the highest-share feedback app differ from the #1 ranked app?
Rank reflects an app's current position in the Shopify App Store under feedback (driven by Shopify's own algorithm), while market share on ShopDigest is estimated from review counts and other factors as a proxy for active installs. The two metrics move on independent dynamics, so the highest-share app and the #1-ranked app are not always the same — and a divergence between them is worth noting rather than assuming one will pull the other along. For feedback, Powerful Contact Form Builder leads on share; see the rankings tab for who currently holds #1 position.
