Connect with customers using friendly live chat and specific messages.
Check out all intercom apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 95 top-notch apps catering to businesses of all sizes. These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these intercom apps can take your Shopify store to the next level! We meticulously handpicked these top intercom apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here. Check out all intercom apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 95 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!
CWILL:AI Chatbot &Live Chat leads intercom apps with 84.9% market share, ahead of Willdesk: Live Chat&AI Chatbot at 6.4%. A concentrated field — one app holds most of the tracked installs.
Sign in and we shortlist the intercom apps that fit your setup.
Continue with GoogleConnect with customers using friendly live chat and specific messages.
What merchants said
“Intercom’s Shopify app has been a game-changer for our customer experience. The integration was seamless, giving our team full visibility into orders and customer details right inside Intercom—no more switching between tools.The AI features are a huge time-saver, handling common questions automatically while giving us the flexibility to jump in when needed. Multi-store support has also been a huge win for us.But what really stands out is the customer success team. Our CSM has been hands-on, responsive, and proactive in making sure we’re set up for success. They’ve gone above and beyond to guide us through best practices and help us get the most out of the platform.If you’re looking for a powerful, easy-to-use customer service solution with a support team that truly cares, I can’t recommend this app enough!”Premier Fabrics · United States · ★ 5.0 · 8/29/2025
Summary
Fin AI Agent & Intercom, a Intercom Shopify app, has achieved 18 reviews and an average rating of 3.7 stars since its launch 10 years ago. Designed to assist Shopify merchants with - "Help your customers instantly with a live chat service where you can send them personalized messages." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. Fin AI Agent & Intercom offers a host of key features, including:
Fin AI Agent & Intercom offers 0 free plans and 4 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Fin AI Agent · $0/month
Included features: With Intercom or your current helpdesk
Essential · $39/month
Included features: Customer support for small businesses
Advanced · $99/month
Included features: Powerful AI features for growing teams.
Expert · $139/month
Included features: Security and reporting for larger teams.
Delve into ShopDigest's expert insights on Fin AI Agent & Intercom - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Fin AI Agent & Intercom Intercom App review.
Communicate with your customers in a few clicks.
What merchants said
“Works perfectly so far. Remember to have an active Intercom subscription before installing unlike the 1 star comment under. ”Wolt Partners Norway · Norway · ★ 5.0 · 2/8/2023
Summary
Intercom Chat Box Embed, a Intercom Shopify app, has achieved 2 reviews and an average rating of 3 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "Start talking to your customers in real-time. Embed a Intercom chat box into your storefront." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. Intercom Chat Box Embed offers a host of key features, including:
Intercom Chat Box Embed offers 0 free plans and 1 paid plan.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Basic Plan · $4.90/month
Delve into ShopDigest's expert insights on Intercom Chat Box Embed - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
AI chat bot & live chat with helpdesk inbox and FAQ support
What merchants said
“The best app on Shopify. Very user-friendly. Thank you!”TE&A Treasures · United States · ★ 5.0 · 8/24/2026
Summary
CWILL:AI Chatbot &Live Chat, a Intercom Shopify app, has achieved 101 reviews and an average rating of 4.8 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "Smart sale chatbot with instant order tracking. Boost sales with automated customer support." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. CWILL:AI Chatbot &Live Chat offers a host of key features, including:
CWILL:AI Chatbot &Live Chat offers 0 free plans and 0 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
Help your customers instantly with a live chat service where you can send them personalized messages.
Start talking to your customers in real-time. Embed a Intercom chat box into your storefront.
Smart sale chatbot with instant order tracking. Boost sales with automated customer support.
AI support chatbot for Zendesk, Intercom, Gorgias & more.
Summary
My AskAI: AI Support Chatbot, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "AI customer service agent for instant answers in any language. Integrated with all major helpdesks." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. My AskAI: AI Support Chatbot offers a host of key features, including:
My AskAI: AI Support Chatbot offers 0 free plans and 1 paid plan.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Pro · $149/month
Included features: 1,000 tickets/mo included, Connect Gorgias, Zendesk, Intercom, AI Email Assistant, Chrome Extension Copilot, Sync Help Articles, Google Drive, Notion
Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.
What merchants said
“Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!! ”Pixel Burn Custom Laser Creations · Australia · ★ 5.0 · 5/27/2026
Summary
Willdesk: Live Chat&AI Chatbot, a Intercom Shopify app, has achieved 383 reviews and an average rating of 4.7 stars since its launch 5 years ago. Designed to assist Shopify merchants with - "Improve your customer service and increase profits using Willdesk's combined support and marketing platform." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. Willdesk: Live Chat&AI Chatbot offers a host of key features, including:
Willdesk: Live Chat&AI Chatbot offers 1 free plan and 2 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Unlimited agent, 1 store, 20 conversations, Live Chat, Contact form, Order tracking, Email & Social media Integration, Macro, Quick response, Help center, 1000 Products AI learning, 24/7 customer service
Basic · $16.90/month
Included features: 3 store, 100 conversations, Automation bot, Custom FAQ domain, FAQ premium templates, 100 limited free order tracking quota
Pro · $89.90/month
Included features: Multiple stores, 1000 conversations, 1000 limited free order tracking quota, Custom plan & more, Customer success manager
Delve into ShopDigest's expert insights on Willdesk: Live Chat&AI Chatbot - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Willdesk: Live Chat&AI Chatbot Intercom App review.
Build a beautiful FAQ quickly and easily!
What merchants said
“So simple to set up, I had my FAQ up and running in just a few minutes!Really nice integration also, very clean UI.”Thai Baby Boutique · Thailand · ★ 5.0 · 7/8/2016
Summary
SlimFAQ, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 10 years ago. Designed to assist Shopify merchants with - "SlimFAQ allows you to easily make an FAQ for your website." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. SlimFAQ offers a host of key features, including:
SlimFAQ offers 1 free plan and 2 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free plan · $0/month
Included features: Up to 10 questions, Intercom integration, Full text search
Standard plan · $9/month
Included features: Unlimited questions, Google analytics integration, Intercom integration, Full text search
Pro plan · $25/month
Included features: Unlimited questions, Google analytics integration, Custom CSS, Custom Logo, Multi-User support, Intercom integration, Full text search
Notifications for order status, interactive messaging, forgotten cart text messages.
What merchants said
“Good app with professional tenical support. It helped a lot with the sms shipping confirmation for my orders. Recommend! ”Hecho Ropa · Greece · ★ 5.0 · 10/15/2022
Summary
ProTexting SMS Notifications, a Intercom Shopify app, has achieved 3 reviews and an average rating of 4.2 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "ProTexting's SMS feature lets you send text alerts to your customers." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. ProTexting SMS Notifications offers a host of key features, including:
ProTexting SMS Notifications offers 0 free plans and 3 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Light · $19/month
Included features: 500 SMS credits and 1 SMS Keyword to grow subscribers by offering Text 2 Join campaigns. FULL Access to ProTexting Dashboard.
Startup · $49/month
Included features: 1300 SMS credits and 1 SMS Keyword to grow subscribers by offering Text 2 Join campaigns. FULL Access to ProTexting Dashboard.
Economy · $79/month
Included features: 2200 SMS credits and 2 SMS Keywords to grow subscribers by offering Text 2 Join campaigns. FULL Access to ProTexting Dashboard.
Delve into ShopDigest's expert insights on ProTexting SMS Notifications - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Improve customer service. Handle orders within any customer support system.
What merchants said
“Helps me list my products and I'm starting to use it to create orders inside Zendesk. Really useful having all the functionality inside Zendesk!”Sunshine Kids Australia · Australia · ★ 5.0 · 10/11/2021
Summary
ChargeDesk, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 5 years ago. Designed to assist Shopify merchants with - "Link your shop to your customer service desk. View customer purchases, issue refunds, and make new orders." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. ChargeDesk offers a host of key features, including:
ChargeDesk offers 0 free plans and 4 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Hobby Plan · $29/month
Included features: Up to 1200 Recent Customers, Up to 4 Active Agents
Startup Plan · $99/month
Included features: Up to 6000 Recent Customers, Up to 13 Active Agents
Business Plan · $249/month
Included features: Up to 36000 Recent Customers, Up to 36 Active Agents
Enterprise Plan · $749/month
Included features: Up to 180000 Recent Customers, Up to 120 Active Agents
Turn chats into checkouts with your AI shopping assistant
What merchants said
“Great product- helped us automate customer queries & turn chats into sales.”Ma boutique · France · ★ 5.0 · 9/10/2025
Summary
Lua Store Chat AI Agent, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "AI store chat that helps customers find, shop and buy directly in chat. Set-up in under 10 minutes." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. Lua Store Chat AI Agent offers a host of key features, including:
Lua Store Chat AI Agent offers 1 free plan and 3 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Up to 200 responses/month, All channels included, Basic analytics, Email support, Brand customisation
Starter · $25/month
Included features: Up to 400 responses/month, All channels included, Basic analytics, Email support, Brand customisation
Growth · $100/month
Included features: Up to 2000 responses/month, All channels included, Advanced analytics, Priority support, Custom integrations
Scale · $250/month
Included features: Up to 6000 responses/month, All channels included, Premium analytics, Dedicated support, Advanced customization, Multi-agent support
Meet customers online easily. Simplify sales and service.
What merchants said
“WOW, ABSOLUTELY BLOWN AWAY BY THIS APP. HAS SO MUCH FUNCTIONALITY THAT ITS UNBELIEVABLE! REALLY REALLY GOOD JOB GUYS. p.s Love the fact that you release updates regularly too!”LiveLusso · United Kingdom · ★ 5.0 · 3/15/2023
Summary
Consolto Video Chat, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "Sales app with video-chat feature that personalizes your website for increased sales." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. Consolto Video Chat offers a host of key features, including:
Consolto Video Chat offers 0 free plans and 3 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Smart · $10/month
Included features: 3 Videochat hours, Basic appointment Scheduling, Active Engager, Micro CRM, 7-day Chat History, Site Analytics, 10 SMS Notifications, 5K Hits/month
Clever · $20/month
Included features: 20 Videochat Hours, Appointment Scheduling, Widget Styling, 3 Months Chat History, Google Analytics Events, 100 SMS, 50K Monthly Hits
Genius · $39/month
Included features: Advanced Scheduling, 100 Videochat Hours, 500 Voice Messages, Money Transfer, Chat History - Forever, Whitelabel, 250 SMS Notifications
intercom apps are designed to address specific needs and challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.
Discover a wealth of cutting-edge tools and features offered by these remarkable intercom Shopify apps, including Fin AI Agent & Intercom, Intercom Chat Box Embed, CWILL:AI Chatbot &Live Chat, and many more. Our app collection provides a comprehensive overview of the top apps in the intercom category, enabling you to select the ones that will take your e-commerce venture to new heights.
Empower your Shopify store with the best intercom apps the platform has to offer and elevate your online business.
There are a number of intercom apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the intercom category, based on their popularity and average rating, to help you make informed decisions.
| App Name | Category | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|---|
| Intercom | Intercom | $0/month | ● Unavailable | 3.7 ★ (18) | |
| Intercom | Peter Eigenschink | $4.90/month | ● Unavailable | 3.0 ★ (2) | |
| Intercom | CWILL | $0/month | ● Unavailable | 4.8 ★ (101) | |
| Intercom | My AskAI | $149/month | ● Unavailable | - (0) | |
| Intercom | Channelwill | $0/month | ● Available | 4.7 ★ (383) | |
| Intercom | SlimFAQ | $0/month | ● Available | - (0) | |
| Intercom | ProTexting | $19/month | ● Unavailable | 4.2 ★ (3) | |
| Intercom | ChargeDesk | $29/month | ● Unavailable | - (0) | |
| Intercom | Lua Global | $0/month | ● Available | - (0) | |
| Intercom | Consolto.com | $10/month | ● Unavailable | - (0) |
Now let us jump in and check out these Top 5 Intercom Shopify apps.




Reviews
Most Recent Review
Intercom’s Shopify app has been a game-changer for our customer experience. The integration was seamless, giving our team full visibility into orders and customer details right inside Intercom—no more switching between tools.The AI features are a huge time-saver, handling common questions automatically while giving us the flexibility to jump in when needed. Multi-store support has also been a huge win for us.But what really stands out is the customer success team. Our CSM has been hands-on, responsive, and proactive in making sure we’re set up for success. They’ve gone above and beyond to guide us through best practices and help us get the most out of the platform.If you’re looking for a powerful, easy-to-use customer service solution with a support team that truly cares, I can’t recommend this app enough!
Recent Review
Great app and upgrade via multistore for Shopify... Works well.




Reviews
Most Recent Review
Works perfectly so far. Remember to have an active Intercom subscription before installing unlike the 1 star comment under.






Reviews
Most Recent Review
The best app on Shopify. Very user-friendly. Thank you!
Recent Review
Great app! Easy to set up, works smoothly, and the support team is fast and helpful. It has improved my customer service and saved me time. Highly recommended!





Reviews
No reviews available for this app.










Reviews
Most Recent Review
Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!
Recent Review
very good , still getting to know it but it is helping a lot
Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:
With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top intercom Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.
Choosing the right intercom Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:
Each Shopify store is different, and the best intercom app for your store will be one that aligns closely with your specific business requirements.
Now let us jump in and check out these Top 10 intercom Shopify apps.
In this comprehensive guide, we've provided you with a complete collection of intercom Shopify apps that can help streamline your ecommerce journey. These intercom Shopify apps cover a wide spectrum of needs to take your store forward. From 95 outstanding apps, we've covered every facet of intercom, ensuring you have access to a vast range of tools to enhance your Shopify store.
However, choosing the perfect intercom app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any intercom apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect intercom app that aligns with your goals.
There are thousands of intercom Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
Market share, rank movement, install geography and review pace — tracked across all 95 apps. Open the full charts for history and app-level detail.
The top two apps hold 91.3% of tracked installs.
2 apps climbed and 1 dropped among the top 10 tracked.
United States and France merchants drive 45.7% of installs.
1 new reviews across the top 10 tracked apps in the last 30 days.
Here are some of the top Shopify apps under the intercom category:
Each of these apps offers unique features and functionalities tailored to boost your intercom efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.
Installing a intercom Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install intercom apps on your Shopify store, feel free to contact us now.
Yes, the intercom category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.
Many paid apps in the intercom category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.
Determining the best intercom Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.
Some popular intercom Shopify apps are:
You can use multiple intercom Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.
To discover the latest and trending Shopify apps in the intercom category, visit:
Newly launched intercom Shopify apps
Most popular intercom Shopify apps
These lists showcase recently added Shopify apps and those gaining popularity among users.
At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.
Alternatively, contact our team if you're looking for discounts on intercom app pricing plans, we can help secure better deals on the intercom app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
In the most popular intercom Shopify apps section, we highlight apps that have captured the attention and trust of numerous entrepreneurs. With their impressive features and functionalities, they have become favorites in the intercom category. Explore the power of these highly sought-after apps and elevate your Shopify store to new heights.
Connect with customers using friendly live chat and specific messages.
Communicate with your customers in a few clicks.
AI chat bot & live chat with helpdesk inbox and FAQ support
AI support chatbot for Zendesk, Intercom, Gorgias & more.
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For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
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