by Intercom
Connect with customers using friendly live chat and specific messages.
From $39/mo · 14d trial
Top 95 Intercom Shopify Apps in November 2026
Check out all intercom apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 95 top-notch apps catering to businesses of all sizes. These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these intercom apps can take your Shopify store to the next level! We meticulously handpicked these top intercom apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here. Check out all intercom apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 95 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!
CWILL:AI Chatbot &Live Chat leads intercom apps with 84.9% market share, ahead of Willdesk: Live Chat&AI Chatbot at 6.4%. A concentrated field — one app holds most of the tracked installs.
95 apps trackedUpdated 6 November 2026
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Continue with GoogleTop ranked · #1 of 95
Fin AI Agent & Intercom by Intercom
Connect with customers using friendly live chat and specific messages.
Pros
- Effortless connection with Shopify, enabling quick access to order details and support functions.
- Reliable performance for importing data from multiple stores without bugs or glitches.
- Customers can check order status directly via the Intercom widget, reducing support queries.
Cons
- Significant slowdown in website loading times due to the app’s integration.
What merchants said
“Intercom’s Shopify app has been a game-changer for our customer experience. The integration was seamless, giving our team full visibility into orders and customer details right inside Intercom—no more switching between tools.The AI features are a huge time-saver, handling common questions automatically while giving us the flexibility to jump in when needed. Multi-store support has also been a huge win for us.But what really stands out is the customer success team. Our CSM has been hands-on, responsive, and proactive in making sure we’re set up for success. They’ve gone above and beyond to guide us through best practices and help us get the most out of the platform.If you’re looking for a powerful, easy-to-use customer service solution with a support team that truly cares, I can’t recommend this app enough!”Premier Fabrics · United States · ★ 5.0 · 8/29/2025
Summary
Starting PriceFree
Free Trial14 days
Launch Date31 Aug 2016
DeveloperIntercom
Ratings3.7 ★ (18)
Install NowView chartsAbout the App
Fin AI Agent & Intercom, a Intercom Shopify app, has achieved 18 reviews and an average rating of 3.7 stars since its launch 10 years ago. Designed to assist Shopify merchants with - "Help your customers instantly with a live chat service where you can send them personalized messages." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. Fin AI Agent & Intercom offers a host of key features, including:
- Order Tracking:Let customers check their order status directly through Messenger.
- Customer Self-Service:Decrease client inquiries by offering self-help order details.
- Efficient Support:Reduce your support team's time by having order details in the Inbox.
Pricing Details
Fin AI Agent & Intercom offers 0 free plans and 4 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Fin AI Agent · $0/month
Included features: With Intercom or your current helpdesk
Essential · $39/month
Included features: Customer support for small businesses
Advanced · $99/month
Included features: Powerful AI features for growing teams.
Expert · $139/month
Included features: Security and reporting for larger teams.
Pros and Cons
Delve into ShopDigest's expert insights on Fin AI Agent & Intercom - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Fin AI Agent & Intercom Intercom App review.
Pros
- Effortless connection with Shopify, enabling quick access to order details and support functions.
- Reliable performance for importing data from multiple stores without bugs or glitches.
- Customers can check order status directly via the Intercom widget, reducing support queries.
- Highly praised for its simplicity and utility in customer communication and conversion.
- Clear and sufficient guidance for customization and development on non-standard themes.
Cons
- Significant slowdown in website loading times due to the app’s integration.
- Inaccurate user imports and lack of detailed, interactive Shopify customer/order data.
#2 of 95
Intercom Chat Box Embed by Peter Eigenschink
Communicate with your customers in a few clicks.
Pros
- The app performs as expected when users have an active subscription.
Cons
- Users report being misled about the app being free, with unexpected payment requirements to access functionality.
What merchants said
“Works perfectly so far. Remember to have an active Intercom subscription before installing unlike the 1 star comment under. ”Wolt Partners Norway · Norway · ★ 5.0 · 2/8/2023
Summary
Starting Price$4.90/mo
Free Trial14 days
Launch Date01 Mar 2020
DeveloperPeter Eigenschink
Ratings3.0 ★ (2)
View on ShopifyView chartsAbout the App
Intercom Chat Box Embed, a Intercom Shopify app, has achieved 2 reviews and an average rating of 3 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "Start talking to your customers in real-time. Embed a Intercom chat box into your storefront." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. Intercom Chat Box Embed offers a host of key features, including:
- Embed a chat box into your storefront
- Simple and easy setup - no code required
- Leverage the full power of Intercom Messenger
Pricing Details
Intercom Chat Box Embed offers 0 free plans and 1 paid plan.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Basic Plan · $4.90/month
Pros and Cons
Delve into ShopDigest's expert insights on Intercom Chat Box Embed - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- The app performs as expected when users have an active subscription.
Cons
- Users report being misled about the app being free, with unexpected payment requirements to access functionality.
- Complaints about unresponsive service staff when addressing payment or usage issues.
#3 of 95
CWILL:AI Chatbot &Live Chat by CWILL
AI chat bot & live chat with helpdesk inbox and FAQ support
Key Features
- Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
- Smart AI Customer Chat provides instant answers for products & orders
- Boost Sales with AI - Smart product suggestions help customers find what they ne
- Integrated with CWILL Returns: shoppers track & submit returns right in chat
- Integrated with CWILL Product Review: show ratings & collect reviews in chat
What merchants said
“The best app on Shopify. Very user-friendly. Thank you!”TE&A Treasures · United States · ★ 5.0 · 8/24/2026
Summary
Starting PriceFree
Free TrialFree plan
Launch Date11 Apr 2025
DeveloperCWILL
Ratings4.8 ★ (100)
Install NowView chartsAbout the App
CWILL:AI Chatbot &Live Chat, a Intercom Shopify app, has achieved 101 reviews and an average rating of 4.8 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "Smart sale chatbot with instant order tracking. Boost sales with automated customer support." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. CWILL:AI Chatbot &Live Chat offers a host of key features, including:
- Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
- Smart AI Customer Chat provides instant answers for products & orders
- Boost Sales with AI - Smart product suggestions help customers find what they ne
- Integrated with CWILL Returns: shoppers track & submit returns right in chat
- Integrated with CWILL Product Review: show ratings & collect reviews in chat
Pricing Details
CWILL:AI Chatbot &Live Chat offers 0 free plans and 0 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
Keyword ranking
Top three ranked in Shopify App Store
Fin AI Agent & Intercom
Help your customers instantly with a live chat service where you can send them personalized messages.
3.7 ★ (18)$39/mo onwards
View app data →Intercom Chat Box Embed
Start talking to your customers in real-time. Embed a Intercom chat box into your storefront.
3.0 ★ (2)$4.9/mo onwards
View app data →CWILL:AI Chatbot &Live Chat
Smart sale chatbot with instant order tracking. Boost sales with automated customer support.
4.8 ★ (100)Free
View app data →#4 of 95
My AskAI: AI Support Chatbot by My AskAI
AI support chatbot for Zendesk, Intercom, Gorgias & more.
Key Features
- Connect to Zendesk, Gorgias, Intercom or any helpdesk - keep your existing tools
- Answer questions about orders, shipping and products automatically with AI
- Automate actions such as address changes, refunds and cancellations with tasks
- Support customers in 95 languages 24/7 without increasing overhead
- Seamlessly hand complex questions to your team when your AI agent needs help
Summary
Starting Price$149/mo
Free Trial30 days
Launch Date28 Feb 2025
DeveloperMy AskAI
Ratings- (0)
View on ShopifyView chartsAbout the App
My AskAI: AI Support Chatbot, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "AI customer service agent for instant answers in any language. Integrated with all major helpdesks." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. My AskAI: AI Support Chatbot offers a host of key features, including:
- Connect to Zendesk, Gorgias, Intercom or any helpdesk - keep your existing tools
- Answer questions about orders, shipping and products automatically with AI
- Automate actions such as address changes, refunds and cancellations with tasks
- Support customers in 95 languages 24/7 without increasing overhead
- Seamlessly hand complex questions to your team when your AI agent needs help
Pricing Details
My AskAI: AI Support Chatbot offers 0 free plans and 1 paid plan.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Pro · $149/month
Included features: 1,000 tickets/mo included, Connect Gorgias, Zendesk, Intercom, AI Email Assistant, Chrome Extension Copilot, Sync Help Articles, Google Drive, Notion
#5 of 95
Willdesk: Live Chat&AI Chatbot by Channelwill
Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.
Pros
- Consistently praised for being fast, responsive, and highly helpful.
- Frequently noted for its intuitive setup process and user-friendly interface.
- Offers a wide range of useful features, including live chat, FAQ, and order tracking.
Cons
- Advertised feature not yet available, causing frustration.
What merchants said
“Patient effective and fast,they are really very friendly.”NOISSEY · Hong Kong SAR · ★ 5.0 · 11/3/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date22 Feb 2021
DeveloperChannelwill
Ratings4.7 ★ (378)
Install NowView chartsAbout the App
Willdesk: Live Chat&AI Chatbot, a Intercom Shopify app, has achieved 383 reviews and an average rating of 4.7 stars since its launch 5 years ago. Designed to assist Shopify merchants with - "Improve your customer service and increase profits using Willdesk's combined support and marketing platform." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. Willdesk: Live Chat&AI Chatbot offers a host of key features, including:
- Integrated Self-service Widget:Brand's self-service tool, includes order tracking, FAQ, and contact form.
- Boosting Conversion Rate:Boost sales by using live chat to convert potential customers into buyers.
- Unified Ticket Inbox:Handle messages from various social media and emails all in one place.
- CRM Sales Improvement:Get a full list of customers, offering service to boost sales via customer relationship management.
- Multistore Customization :Integration across multiple stores with options to customize Fonts, FAQs, and Style.
Pricing Details
Willdesk: Live Chat&AI Chatbot offers 1 free plan and 2 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Unlimited agent, 1 store, 20 conversations, Live Chat, Contact form, Order tracking, Email & Social media Integration, Macro, Quick response, Help center, 1000 Products AI learning, 24/7 customer service
Basic · $16.90/month
Included features: 3 store, 100 conversations, Automation bot, Custom FAQ domain, FAQ premium templates, 100 limited free order tracking quota
Pro · $89.90/month
Included features: Multiple stores, 1000 conversations, 1000 limited free order tracking quota, Custom plan & more, Customer success manager
Pros and Cons
Delve into ShopDigest's expert insights on Willdesk: Live Chat&AI Chatbot - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Willdesk: Live Chat&AI Chatbot Intercom App review.
Pros
- Consistently praised for being fast, responsive, and highly helpful.
- Frequently noted for its intuitive setup process and user-friendly interface.
- Offers a wide range of useful features, including live chat, FAQ, and order tracking.
- Allows users to personalize the app to match their brand and needs.
- Appreciated for its quick loading speed and smooth operation.
- Many users highlighted the app's robust free version as a significant advantage.
- Seamlessly integrates with various platforms and stores.
- The live chat feature is widely praised for improving customer engagement.
- Users noted ongoing improvements and updates to the app.
- Many reported increased efficiency and customer satisfaction.
Cons
- Advertised feature not yet available, causing frustration.
- Inability to receive emails directly, only providing links to email addresses.
- Lack of a dedicated mobile app for managing customer messages on the go.
- A few advertised features (e.g., email handling) do not fully meet expectations.
#6 of 95
SlimFAQ by SlimFAQ
Build a beautiful FAQ quickly and easily!
Key Features
- Simple and fast creation of FAQs
- Tailor your FAQs to fit your brand.
- Integration of contact form and Intercom
What merchants said
“So simple to set up, I had my FAQ up and running in just a few minutes!Really nice integration also, very clean UI.”Thai Baby Boutique · Thailand · ★ 5.0 · 7/8/2016
Summary
Starting PriceFree
Free TrialFree plan
Launch Date08 Jul 2016
DeveloperSlimFAQ
Ratings- (3)
View on ShopifyView chartsAbout the App
SlimFAQ, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 10 years ago. Designed to assist Shopify merchants with - "SlimFAQ allows you to easily make an FAQ for your website." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. SlimFAQ offers a host of key features, including:
- FAQs creation made simple:Simple and fast creation of FAQs
- Brand-specific FAQs:Tailor your FAQs to fit your brand.
- Integration: Contact form + Intercom:Integration of contact form and Intercom
Pricing Details
SlimFAQ offers 1 free plan and 2 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free plan · $0/month
Included features: Up to 10 questions, Intercom integration, Full text search
Standard plan · $9/month
Included features: Unlimited questions, Google analytics integration, Intercom integration, Full text search
Pro plan · $25/month
Included features: Unlimited questions, Google analytics integration, Custom CSS, Custom Logo, Multi-User support, Intercom integration, Full text search
#7 of 95
ProTexting SMS Notifications by ProTexting
Notifications for order status, interactive messaging, forgotten cart text messages.
Pros
- The app provides reliable and professional assistance, particularly for order-related features like SMS shipping confirmations.
Cons
- Users encounter persistent crashes and errors, such as redirect loops and null function calls, disrupting functionality.
What merchants said
“Good app with professional tenical support. It helped a lot with the sms shipping confirmation for my orders. Recommend！ ”Hecho Ropa · Greece · ★ 5.0 · 10/15/2022
Summary
Starting Price$19/mo
Free Trial7 days
Launch Date16 Jul 2020
DeveloperProTexting
Ratings4.2 ★ (3)
View on ShopifyView chartsAbout the App
ProTexting SMS Notifications, a Intercom Shopify app, has achieved 3 reviews and an average rating of 4.2 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "ProTexting's SMS feature lets you send text alerts to your customers." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. ProTexting SMS Notifications offers a host of key features, including:
- Order Notifications:Send updates about the order through text message.
- Cart Recovery:Text message reminders for abandoned shopping carts.
- Group Messaging:Send group text and multimedia messages.
Pricing Details
ProTexting SMS Notifications offers 0 free plans and 3 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Light · $19/month
Included features: 500 SMS credits and 1 SMS Keyword to grow subscribers by offering Text 2 Join campaigns. FULL Access to ProTexting Dashboard.
Startup · $49/month
Included features: 1300 SMS credits and 1 SMS Keyword to grow subscribers by offering Text 2 Join campaigns. FULL Access to ProTexting Dashboard.
Economy · $79/month
Included features: 2200 SMS credits and 2 SMS Keywords to grow subscribers by offering Text 2 Join campaigns. FULL Access to ProTexting Dashboard.
Pros and Cons
Delve into ShopDigest's expert insights on ProTexting SMS Notifications - a Intercom Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- The app provides reliable and professional assistance, particularly for order-related features like SMS shipping confirmations.
Cons
- Users encounter persistent crashes and errors, such as redirect loops and null function calls, disrupting functionality.
#8 of 95
ChargeDesk by ChargeDesk
Improve customer service. Handle orders within any customer support system.
Key Features
- Automatically view customer order history next to support tickets.
- Make new orders using support tickets. This allows customers to pay at your store.
- Instantly issue full or partial refunds.
- View your Shopify orders in platforms like Freshdesk, Zendesk, Front, Help Scout, LiveAgent, Intercom, LiveChat, HubSpot, Missive, Gmail, Chrome and others!
- Allow your customer service reps to issue refunds directly from their helpdesk. Maintain a complete record with reason codes for in-depth reports.
What merchants said
“Helps me list my products and I'm starting to use it to create orders inside Zendesk. Really useful having all the functionality inside Zendesk!”Sunshine Kids Australia · Australia · ★ 5.0 · 10/11/2021
Summary
Starting Price$29/mo
Free Trial14 days
Launch Date15 Jul 2021
DeveloperChargeDesk
Ratings- (1)
View on ShopifyView chartsAbout the App
ChargeDesk, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 5 years ago. Designed to assist Shopify merchants with - "Link your shop to your customer service desk. View customer purchases, issue refunds, and make new orders." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. ChargeDesk offers a host of key features, including:
- Order history integration.:Automatically view customer order history next to support tickets.
- New Order Integration:Make new orders using support tickets. This allows customers to pay at your store.
- Instant Refunds:Instantly issue full or partial refunds.
Pricing Details
ChargeDesk offers 0 free plans and 4 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Hobby Plan · $29/month
Included features: Up to 1200 Recent Customers, Up to 4 Active Agents
Startup Plan · $99/month
Included features: Up to 6000 Recent Customers, Up to 13 Active Agents
Business Plan · $249/month
Included features: Up to 36000 Recent Customers, Up to 36 Active Agents
Enterprise Plan · $749/month
Included features: Up to 180000 Recent Customers, Up to 120 Active Agents
#9 of 95
Lua Store Chat AI Agent by Lua Global
Turn chats into checkouts with your AI shopping assistant
Key Features
- AI chat support that syncs to the front & back end of your store
- Customer service & shopping assistance, on autopilot
- Builds carts and creates checkout links directly in chat
- Automated shopping & customer support on site, Messenger, Instagram & WhatsApp
- Set up & integrate Messenger, Instagram & WhatsApp with no coding needed
What merchants said
“Great product- helped us automate customer queries & turn chats into sales.”Ma boutique · France · ★ 5.0 · 9/10/2025
Summary
Starting PriceFree
Free TrialFree plan
Launch Date08 Sep 2025
DeveloperLua Global
Ratings- (2)
View on ShopifyView chartsAbout the App
Lua Store Chat AI Agent, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "AI store chat that helps customers find, shop and buy directly in chat. Set-up in under 10 minutes." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. Lua Store Chat AI Agent offers a host of key features, including:
- AI chat support that syncs to the front & back end of your store
- Customer service & shopping assistance, on autopilot
- Builds carts and creates checkout links directly in chat
- Automated shopping & customer support on site, Messenger, Instagram & WhatsApp
- Set up & integrate Messenger, Instagram & WhatsApp with no coding needed
Pricing Details
Lua Store Chat AI Agent offers 1 free plan and 3 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Up to 200 responses/month, All channels included, Basic analytics, Email support, Brand customisation
Starter · $25/month
Included features: Up to 400 responses/month, All channels included, Basic analytics, Email support, Brand customisation
Growth · $100/month
Included features: Up to 2000 responses/month, All channels included, Advanced analytics, Priority support, Custom integrations
Scale · $250/month
Included features: Up to 6000 responses/month, All channels included, Premium analytics, Dedicated support, Advanced customization, Multi-agent support
#10 of 95
Consolto Video Chat by Consolto.com
Meet customers online easily. Simplify sales and service.
Key Features
- You can make video/audio calls with just a click. No need to download anything.
- Chat with your customers live to make them feel appreciated.
- Accept appointment requests instead of calls when you're unavailable.
- Chat through video directly on your website. No need for you or your customers to download or install anything.
- Experience immediate live chat and integrated appointment booking! Site analytics are also included!
What merchants said
“WOW, ABSOLUTELY BLOWN AWAY BY THIS APP. HAS SO MUCH FUNCTIONALITY THAT ITS UNBELIEVABLE! REALLY REALLY GOOD JOB GUYS. p.s Love the fact that you release updates regularly too!”LiveLusso · United Kingdom · ★ 5.0 · 3/15/2023
Summary
Starting Price$10/mo
Free Trial7 days
Launch Date01 Sep 2020
DeveloperConsolto.com
Ratings- (1)
View on ShopifyView chartsAbout the App
Consolto Video Chat, a Intercom Shopify app, has achieved 0 reviews and an average rating of 0 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "Sales app with video-chat feature that personalizes your website for increased sales." it is a valuable addition to the Intercom app lineup.
Top Features:
Intercom Shopify apps can help elevate your e-commerce game. Consolto Video Chat offers a host of key features, including:
- Instant Communication:You can make video/audio calls with just a click. No need to download anything.
- Real-Time Customer Interaction:Chat with your customers live to make them feel appreciated.
- Appointment Management:Accept appointment requests instead of calls when you're unavailable.
Pricing Details
Consolto Video Chat offers 0 free plans and 3 paid plans.
Considering installing this Intercom Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Smart · $10/month
Included features: 3 Videochat hours, Basic appointment Scheduling, Active Engager, Micro CRM, 7-day Chat History, Site Analytics, 10 SMS Notifications, 5K Hits/month
Clever · $20/month
Included features: 20 Videochat Hours, Appointment Scheduling, Widget Styling, 3 Months Chat History, Google Analytics Events, 100 SMS, 50K Monthly Hits
Genius · $39/month
Included features: Advanced Scheduling, 100 Videochat Hours, 500 Voice Messages, Money Transfer, Chat History - Forever, Whitelabel, 250 SMS Notifications
Best intercom Apps in Shopify
intercom apps are designed to address specific needs and challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.
Discover a wealth of cutting-edge tools and features offered by these remarkable intercom Shopify apps, including Fin AI Agent & Intercom, Intercom Chat Box Embed, CWILL:AI Chatbot &Live Chat, and many more. Our app collection provides a comprehensive overview of the top apps in the intercom category, enabling you to select the ones that will take your e-commerce venture to new heights.
Empower your Shopify store with the best intercom apps the platform has to offer and elevate your online business.
Explore Apps by Criteria:
Overview of the Above Top Intercom Shopify Apps in November 2026
There are a number of intercom apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the intercom category, based on their popularity and average rating, to help you make informed decisions.
| App Name | Category | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|---|
| Fin AI Agent & Intercom | Intercom | Intercom | $0/month | ● Unavailable | 3.7 ★ (18) |
| Intercom Chat Box Embed | Intercom | Peter Eigenschink | $4.90/month | ● Unavailable | 3.0 ★ (2) |
| CWILL:AI Chatbot &Live Chat | Intercom | CWILL | $0/month | ● Unavailable | 4.8 ★ (101) |
| My AskAI: AI Support Chatbot | Intercom | My AskAI | $149/month | ● Unavailable | - (0) |
| Willdesk: Live Chat&AI Chatbot | Intercom | Channelwill | $0/month | ● Available | 4.7 ★ (383) |
| SlimFAQ | Intercom | SlimFAQ | $0/month | ● Available | - (0) |
| ProTexting SMS Notifications | Intercom | ProTexting | $19/month | ● Unavailable | 4.2 ★ (3) |
| ChargeDesk | Intercom | ChargeDesk | $29/month | ● Unavailable | - (0) |
| Lua Store Chat AI Agent | Intercom | Lua Global | $0/month | ● Available | - (0) |
| Consolto Video Chat | Intercom | Consolto.com | $10/month | ● Unavailable | - (0) |
Have a Closer Look at the Best Intercom Apps
Now let us jump in and check out these Top 5 Intercom Shopify apps.
Reviews
Most Recent Review
5.0 ★Amazing
Intercom’s Shopify app has been a game-changer for our customer experience. The integration was seamless, giving our team full visibility into orders and customer details right inside Intercom—no more switching between tools.The AI features are a huge time-saver, handling common questions automatically while giving us the flexibility to jump in when needed. Multi-store support has also been a huge win for us.But what really stands out is the customer success team. Our CSM has been hands-on, responsive, and proactive in making sure we’re set up for success. They’ve gone above and beyond to guide us through best practices and help us get the most out of the platform.If you’re looking for a powerful, easy-to-use customer service solution with a support team that truly cares, I can’t recommend this app enough!
Premier Fabrics · United States · 29 Aug 2025
Recent Review
5.0 ★Amazing
Great app and upgrade via multistore for Shopify... Works well.
Luxury Beauty Wholesale B2B Online · United Kingdom · 17 Jul 2025
Why is Fin AI Agent & Intercom a top Intercom Shopify app?
With an impressive overall rating of 3.7 stars and 18 reviews, Fin AI Agent & Intercom stands out as one of the top Intercom Shopify apps. The main objective of the app is - Help your customers instantly with a live chat service where you can send them personalized messages. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Fin AI Agent & Intercom with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. Fin AI Agent & Intercom, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Allow customers check their order status right from the Messenger, Reduce customer questions by providing self-serve order information, and more,
- Order Tracking: Let customers check their order status directly through Messenger.
- Customer Self-Service: Decrease client inquiries by offering self-help order details.
- Efficient Support: Reduce your support team's time by having order details in the Inbox.
Shopify merchants highlight key advantages, such as Allow customers check their order status right from the Messenger, Reduce customer questions by providing self-serve order information, and more,
What are some of the top alternatives for Fin AI Agent & Intercom?
Looking for options? Dive into a selection of Intercom apps that rival Fin AI Agent & Intercom, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Fin AI Agent & Intercom, giving you flexibility and choice.
2. Intercom Chat Box Embed
3.0 ★ (2)
Reviews
Most Recent Review
5.0 ★Amazing
Works perfectly so far. Remember to have an active Intercom subscription before installing unlike the 1 star comment under.
Wolt Partners Norway · Norway · 08 Feb 2023
Why is Intercom Chat Box Embed a top Intercom Shopify app?
With an impressive overall rating of 3 stars and 2 reviews, Intercom Chat Box Embed stands out as one of the top Intercom Shopify apps. The main objective of the app is - Start talking to your customers in real-time. Embed a Intercom chat box into your storefront. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Intercom Chat Box Embed with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. Intercom Chat Box Embed, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Embed a chat box into your storefront, Simple and easy setup - no code required, and more,
- Embed a chat box into your storefront
- Simple and easy setup - no code required
- Leverage the full power of Intercom Messenger
Shopify merchants highlight key advantages, such as Embed a chat box into your storefront, Simple and easy setup - no code required, and more,
What are some of the top alternatives for Intercom Chat Box Embed?
Looking for options? Dive into a selection of Intercom apps that rival Intercom Chat Box Embed, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Intercom Chat Box Embed, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
The best app on Shopify. Very user-friendly. Thank you!
TE&A Treasures · United States · 24 Aug 2026
Recent Review
5.0 ★Amazing
Great app! Easy to set up, works smoothly, and the support team is fast and helpful. It has improved my customer service and saved me time. Highly recommended!
BALLIFAY · United States · 09 Jul 2026
Why is CWILL:AI Chatbot &Live Chat a top Intercom Shopify app?
With an impressive overall rating of 4.8 stars and 100 reviews, CWILL:AI Chatbot &Live Chat stands out as one of the top Intercom Shopify apps. The main objective of the app is - Smart sale chatbot with instant order tracking. Boost sales with automated customer support. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate CWILL:AI Chatbot &Live Chat with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. CWILL:AI Chatbot &Live Chat, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries, Smart AI Customer Chat provides instant answers for products & orders, and more,
- Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
- Smart AI Customer Chat provides instant answers for products & orders
- Boost Sales with AI - Smart product suggestions help customers find what they ne
- Integrated with CWILL Returns: shoppers track & submit returns right in chat
- Integrated with CWILL Product Review: show ratings & collect reviews in chat
Shopify merchants highlight key advantages, such as Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries, Smart AI Customer Chat provides instant answers for products & orders, and more,
What are some of the top alternatives for CWILL:AI Chatbot &Live Chat?
Looking for options? Dive into a selection of Intercom apps that rival CWILL:AI Chatbot &Live Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of CWILL:AI Chatbot &Live Chat, giving you flexibility and choice.
4. My AskAI: AI Support Chatbot
- (0)
Reviews
No reviews available for this app.
Why is My AskAI: AI Support Chatbot a top Intercom Shopify app?
With an impressive overall rating of 0 stars and 0 reviews, My AskAI: AI Support Chatbot stands out as one of the top Intercom Shopify apps. The main objective of the app is - AI customer service agent for instant answers in any language. Integrated with all major helpdesks. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate My AskAI: AI Support Chatbot with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. My AskAI: AI Support Chatbot, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Connect to Zendesk, Gorgias, Intercom or any helpdesk - keep your existing tools, Answer questions about orders, shipping and products automatically with AI, and more,
- Connect to Zendesk, Gorgias, Intercom or any helpdesk - keep your existing tools
- Answer questions about orders, shipping and products automatically with AI
- Automate actions such as address changes, refunds and cancellations with tasks
- Support customers in 95 languages 24/7 without increasing overhead
- Seamlessly hand complex questions to your team when your AI agent needs help
Shopify merchants highlight key advantages, such as Connect to Zendesk, Gorgias, Intercom or any helpdesk - keep your existing tools, Answer questions about orders, shipping and products automatically with AI, and more,
What are some of the top alternatives for My AskAI: AI Support Chatbot?
Looking for options? Dive into a selection of Intercom apps that rival My AskAI: AI Support Chatbot, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of My AskAI: AI Support Chatbot, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
Patient effective and fast,they are really very friendly.
NOISSEY · Hong Kong SAR · 03 Nov 2026
Recent Review
5.0 ★Amazing
Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!
Pixel Burn Custom Laser Creations · Australia · 27 May 2026
Why is Willdesk: Live Chat&AI Chatbot a top Intercom Shopify app?
With an impressive overall rating of 4.7 stars and 378 reviews, Willdesk: Live Chat&AI Chatbot stands out as one of the top Intercom Shopify apps. The main objective of the app is - Improve your customer service and increase profits using Willdesk's combined support and marketing platform. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Intercom category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Willdesk: Live Chat&AI Chatbot with your Shopify store?
By integrating a Intercom app with your Shopify store, you unlock a range of benefits. Willdesk: Live Chat&AI Chatbot, a popular Intercom Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Branded Self-service widget, integrate with Order Tracking, FAQ, Contact form., Improve sales through live chat, turn valuable visitors into buyers., and more,
- Integrated Self-service Widget: Brand's self-service tool, includes order tracking, FAQ, and contact form.
- Boosting Conversion Rate: Boost sales by using live chat to convert potential customers into buyers.
- Unified Ticket Inbox: Handle messages from various social media and emails all in one place.
- CRM Sales Improvement: Get a full list of customers, offering service to boost sales via customer relationship management.
- Multistore Customization : Integration across multiple stores with options to customize Fonts, FAQs, and Style.
Shopify merchants highlight key advantages, such as Branded Self-service widget, integrate with Order Tracking, FAQ, Contact form., Improve sales through live chat, turn valuable visitors into buyers., and more,
What are some of the top alternatives for Willdesk: Live Chat&AI Chatbot?
Looking for options? Dive into a selection of Intercom apps that rival Willdesk: Live Chat&AI Chatbot, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Willdesk: Live Chat&AI Chatbot, giving you flexibility and choice.
How We Selected the Top Shopify Apps in intercom
Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:
- By Reviews: We understand the value of peer recommendations, and that's why we've sorted these top Shopify apps in intercom based on the highest praise received from users, ensuring you get tried-and-tested solutions. The top listed apps here have earned the trust of fellow Shopify merchants. Jump to Highest Reviewed intercom Shopify Apps.
- By Price: Budget consideration is important while choosing a Shopify app for your store. That's why we have also categorized these top Shopify apps in intercom by price, enabling you to find the perfect solutions that align with your financial goals without compromising on quality. Jump to Top Paid intercom Shopify Apps.
- By Launch Date: To keep you updated about the latest innovations, we've organized these Shopify apps based on their launch date. You can check the list of recently launched top apps in intercom that could bring innovative solutions to your Shopify store. Jump to Newly Launched intercom Shopify Apps.
- By Popularity: We feature the intercom apps that are making waves among Shopify store owners, helping you stay ahead of the curve. These apps have captured the attention of ecommerce owners and are listed as the top in the popularity section of the Shopify app store. Jump to Most Popular intercom Shopify Apps.
- By Ratings: We prioritize apps that have consistently earned high ratings, reflecting their impact and user satisfaction. These intercom apps with excellent ratings stand out from their competitors, making them a solid choice for your business needs. Jump to Top Rated intercom Shopify Apps.
- By Best Match: We harness the power of Shopify's own recommendations! Our selection considers apps that Shopify suggests as a strong fit for intercom, ensuring you access the platform's expert insights. Jump to Best Match intercom Shopify Apps.
With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top intercom Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.
How to Choose the Best intercom Shopify App For Your Store
Choosing the right intercom Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:
- Identify Your Requirements: Begin by understanding the specific goals and challenges your store faces. List the key features and functionalities you need in a intercom app to address these requirements effectively.
- Read User Reviews: Explore user reviews and ratings for the intercom apps you are considering. Real-hand experiences from other Shopify merchants can provide valuable insights into how each app performs.
- Compare Features: Use our app comparison page, where you can add the intercom apps of your choice and perform a side-by-side comparison. This page allows you to evaluate each app's features, pricing, support, and other essential factors to help you find the best fit for your store.
- Consider Budget: While some apps offer free plans with basic functionalities, others may require a paid subscription for access to advanced features. You can check out our complete list of Top Paid intercom Shopify apps, and choose an app that aligns with your budget and can grow with your store as it expands.
- Support and Documentation: Check the documentation and customer support resources of the app. A well-supported intercom app that offers comprehensive documentation can help you implement and use it more effectively.
- Integration Compatibity: Ensure that the intercom app you choose can seamlessly integrate with your existing apps and theme to avoid compatibility issues.
- Trial Periods: Some intercom apps offer a free trial period that enables you to test the app's capabilities before purchasing a subscription.
Each Shopify store is different, and the best intercom app for your store will be one that aligns closely with your specific business requirements.
More Information on intercom Shopify Apps
Now let us jump in and check out these Top 10 intercom Shopify apps.
In this comprehensive guide, we've provided you with a complete collection of intercom Shopify apps that can help streamline your ecommerce journey. These intercom Shopify apps cover a wide spectrum of needs to take your store forward. From 95 outstanding apps, we've covered every facet of intercom, ensuring you have access to a vast range of tools to enhance your Shopify store.
However, choosing the perfect intercom app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any intercom apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect intercom app that aligns with your goals.
Shopify intercom App Installation
There are thousands of intercom Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
What's included
- Safely install/uninstall Shopify app of your choice
- App integration with any theme as per specification
- Configurations & setup
- Assured support and guidance
- Get discount offers (not guaranteed)
What's not included
- Shopify app subscription cost
Keyword charts
Open intercom charts Explore key insights for intercom apps
Market share, rank movement, install geography and review pace — tracked across all 95 apps. Open the full charts for history and app-level detail.
Market share leaders
Nov 2026The top two apps hold 91.3% of tracked installs.
Rank movers, 30 days
Top 10 trackedSlimFAQ▲ 1#6ProTexting SMS Notifications▼ 1#7Consolto Video Chat▲ 1#102 apps climbed and 1 dropped among the top 10 tracked.
Where installs come from
Keyword-wide🇺🇸United States32.9%
🇫🇷France12.7%
🇨🇦Canada8.5%
🇩🇪Germany8.2%
🇮🇳India6.2%
United States and France merchants drive 45.7% of installs.
Reviews added, 30 days
Top tracked apps1 new reviews across the top 10 tracked apps in the last 30 days.
Key Insights:
- Fin AI Agent & Intercom commands 6.1% market share, 6.1pp ahead of Intercom Chat Box Embed — a fragmented intercom category.
- In the last 30 days, 2 apps climbed and 1 dropped in ranking among the top 10 tracked intercom apps.
- Willdesk: Live Chat&AI Chatbot added the most new reviews this month (+1) — strong adoption momentum.
Frequently Asked Questions for intercom Shopify Apps
1. What are some of the top Shopify apps under the intercom category?
Here are some of the top Shopify apps under the intercom category:
- Fin AI Agent & Intercom
- Intercom Chat Box Embed
- CWILL:AI Chatbot &Live Chat
- My AskAI: AI Support Chatbot
- Willdesk: Live Chat&AI Chatbot
- SlimFAQ
- ProTexting SMS Notifications
- ChargeDesk
- Lua Store Chat AI Agent
- Consolto Video Chat
Each of these apps offers unique features and functionalities tailored to boost your intercom efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.
2. How do I install a intercom Shopify app?
Installing a intercom Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install intercom apps on your Shopify store, feel free to contact us now.
3. Are there free apps available in the intercom category?
Yes, the intercom category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.
4. Are there any trial options available for paid apps in the intercom category?
Many paid apps in the intercom category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.
5. How can I determine which intercom Shopify app is best for my store?
Determining the best intercom Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.
Some popular intercom Shopify apps are:
- Fin AI Agent & Intercom
- Intercom Chat Box Embed
- CWILL:AI Chatbot &Live Chat
- My AskAI: AI Support Chatbot
- Willdesk: Live Chat&AI Chatbot
- SlimFAQ
- ProTexting SMS Notifications
- ChargeDesk
- Lua Store Chat AI Agent
- Consolto Video Chat
6. Can I use multiple intercom Shopify apps simultaneously?
You can use multiple intercom Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.
7. How can I find the latest and trending Shopify apps in the intercom category?
To discover the latest and trending Shopify apps in the intercom category, visit:
Newly launched intercom Shopify apps
Most popular intercom Shopify apps
These lists showcase recently added Shopify apps and those gaining popularity among users.
8. Are there any discounts or promotions available for intercom Shopify apps?
At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.
Alternatively, contact our team if you're looking for discounts on intercom app pricing plans, we can help secure better deals on the intercom app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Most Popular intercom Shopify Apps
In the most popular intercom Shopify apps section, we highlight apps that have captured the attention and trust of numerous entrepreneurs. With their impressive features and functionalities, they have become favorites in the intercom category. Explore the power of these highly sought-after apps and elevate your Shopify store to new heights.
Intercom Chat Box Embed
by Peter Eigenschink
Communicate with your customers in a few clicks.
From $4.90/mo · 14d trial
by CWILL
AI chat bot & live chat with helpdesk inbox and FAQ support
Free
My AskAI: AI Support Chatbot
by My AskAI
AI support chatbot for Zendesk, Intercom, Gorgias & more.
From $149/mo · 30d trial
About ShopDigest
The Shopify ecosystem, shown through the work
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
No commissions, no pay-to-rank placements. The best work rises because people save and follow it.
More about ShopDigestAbout ShopDigest
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A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.