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Video Chat Shopify Apps – Reviews & Rating Trends

(Updated October 2026) Compare reviews and ratings for video chat Shopify apps and see which apps are gaining the most install momentum. Review counts are the closest proxy to actual installs — Shopify doesn't publish install numbers — so review velocity is one of the strongest signals of merchant adoption for video chat apps.

Video Slider: Shoppable Videos currently leads on 60.4% market share, followed by Chaty Chat Buttons & WhatsApp at 19.0%. A concentrated field — one app holds most of the tracked installs.

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Video Chat Shopify Apps — Full Reviews Table

All tracked video chat Shopify apps ranked by total review count, with new reviews gained vs 30 days ago and average rating. Filter by country and date range; sort by reviews or review velocity.

Date Range
From
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To
Countries
Order By
Reviews are as ofToday.Change is betweenSep 23andToday
AppReviewsRating
Chatty AI Chatbot & Live Chat1,893274.9
Tidio: AI Chatbot & Live Chat1,361174.7
Gorgias: AI, Helpdesk & Chat70654.5
Moose AI Chatbot & Live Chat48665.0
Zoko WhatsApp Marketing & Chat464194.8
B: WhatsApp, Voice, SMS & Chat409154.7
Whatmore Shoppable Videos&Reel397195.0
Video Slider: Shoppable Videos37564.9
Moast Shoppable Video & UGC348135.0
Minta Social Videos Auto Post32734.5

Showing 1-10 out of 75

Key Insights:

  • Chatty AI Chatbot & Live Chat leads video chat apps with 1,893 total reviews — 532 more than Tidio: AI Chatbot & Live Chat (1,361).
  • Top 3 apps (Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat, Gorgias: AI, Helpdesk & Chat) hold 58.5% of all reviews across the top 10 tracked video chat apps.
  • Chatty AI Chatbot & Live Chat is gaining reviews fastest this month (+27) — strong recent install momentum.
  • 10 of 10 top-reviewed video chat apps gained new reviews this period; 0 saw no net additions.
See more insights

Video Chat Shopify Apps — Cumulative Review Trend

Monthly cumulative review count for the top 5 video chat Shopify apps over the past year — a longitudinal view of which apps keep accumulating reviews and which have flattened.

Date Range
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App Selector
Time Granularity
Charts Data
Monthly cumulative review count for the top 5 video chat Shopify apps over the latest 6 months.
AppMay 2026Jun 2026Jul 2026Aug 2026Sep 2026Oct 2026
Chatty AI Chatbot & Live ChatChatty AI Chatbot & Live Chat1,739441,784451,823391,857341,868111,89325
Tidio: AI Chatbot & Live ChatTidio: AI Chatbot & Live Chat1,253411,285321,318331,335171,349141,36112
MP Size Chart & Size GuideMP Size Chart & Size Guide8522085538616868787468817
Gorgias: AI, Helpdesk & ChatGorgias: AI, Helpdesk & Chat655156651067386972470477062
Moose AI Chatbot & Live ChatMoose AI Chatbot & Live Chat45210461946874781048244864

Key Insights:

  • Chatty AI Chatbot & Live Chat's cumulative reviews grew from 993 to 1,893 over the charted period — 900 new reviews accumulated.
  • Chatty AI Chatbot & Live Chat's 1,893 cumulative reviews sit 3.9× above Moose AI Chatbot & Live Chat's 486 at the bottom of the plotted video chat set — a wide spread between long-running leaders and newer entrants.
See more insights

Fastest to 1,000 Reviews — Video Chat Shopify Apps

Race-style view of how the top 5 video chat Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis. Adjust the milestone or app set with the filters above.

App Selector
Reviews
Time Granularity
Charts Data
Review velocity for the top 5 video chat Shopify apps — months since launch to reach 1,000 reviews and current cumulative review count.
AppMonths to Reach 1,000 ReviewsCurrent Review Count
Chatty AI Chatbot & Live ChatChatty AI Chatbot & Live Chat331,880
Tidio: AI Chatbot & Live ChatTidio: AI Chatbot & Live Chat1291,357
Gorgias: AI, Helpdesk & ChatGorgias: AI, Helpdesk & ChatNot yet reached704
Moose AI Chatbot & Live ChatMoose AI Chatbot & Live ChatNot yet reached483
Zoko WhatsApp Marketing & ChatZoko WhatsApp Marketing & ChatNot yet reached460

Key Insights:

  • Chatty AI Chatbot & Live Chat reached 1,000 reviews fastest — in 33 months since launch.
  • Tidio: AI Chatbot & Live Chat crossed 1,000 reviews in 129 months — 96 months behind Chatty AI Chatbot & Live Chat.
  • 3 of the top 5 video chat apps haven't yet crossed 1,000 reviews — Gorgias: AI, Helpdesk & Chat is closest at 704 cumulative.
See more insights
Data issue or feedback? Reach out to us at [email protected].

Most-Reviewed Video Chat Shopify Apps

Chatty AI Chatbot & Live Chat leads video chat Shopify apps with 1,893 cumulative reviews and a 4.9★ average rating. Tidio: AI Chatbot & Live Chat (1,361 reviews) and Gorgias: AI, Helpdesk & Chat (706 reviews) round out the top 3. Combined, the top 3 apps hold 58.5% of all reviews across the top tier — a fragmented review landscape with reviews spread broadly. Notable mover: Chatty AI Chatbot & Live Chat added the most new reviews this month (+27) — a strong recent install signal.

Video Chat reviews are spread broadly — Chatty AI Chatbot & Live Chat (1,893), Tidio: AI Chatbot & Live Chat (1,361), and Gorgias: AI, Helpdesk & Chat (706) all carry meaningful review bases. With this distribution, review velocity and rating differentiate video chat apps better than total reviews alone.

Video Chat Shopify Apps — Long-Term Review Trends

Chatty AI Chatbot & Live Chat accumulated 900 new reviews from Jan 2025 to Oct 2026, growing from 993 to 1,893 cumulative reviews — a steep addition rate for video chat apps. Across the top 5 plotted video chat apps, the steepest ongoing slopes mark the ones still actively winning new merchants — absolute review counts matter less than recent acceleration when picking apps in a category that's still growing.

Comparing video chat apps on review trend slope rather than absolute count is the sharper signal — an app gaining reviews fast is winning current merchants, while Chatty AI Chatbot & Live Chat's 1,893 cumulative base reflects long-running adoption that may or may not still be translating to new installs.

Review Growth Velocity in Video Chat — Which Apps Grew Fastest

Chatty AI Chatbot & Live Chat reached 1,000 reviews in 33 months since launch — the fastest ramp among the top 5 video chat apps tracked here. Tidio: AI Chatbot & Live Chat crossed the same milestone in 129 months, 96 months behind.

3 apps on this chart haven't yet crossed 1,000 reviews: Gorgias: AI, Helpdesk & Chat at 704, Moose AI Chatbot & Live Chat at 483, Zoko WhatsApp Marketing & Chat at 460 cumulative reviews. Gorgias: AI, Helpdesk & Chat is closest to the milestone — its current count puts it roughly 70% of the way to 1,000.

The 96-month gap between Chatty AI Chatbot & Live Chat's and Tidio: AI Chatbot & Live Chat's time-to-1,000 highlights how unevenly product-market fit landed across this video chat set — the leader found its merchant audience early, while late-rampers took multiple years to reach the same review depth. For merchants comparing these apps today, slower-ramping apps may have closed the functionality gap but still operate on smaller review bases.

Top 5 Apps in Video Chat

  1. Consolto Video Chat — Has accumulated 1 reviews for video chat.
  2. Video Call App | VideoWeGo — Has accumulated 1 reviews for video chat at a 5.0★ average.
  3. rtAV Video Chat Bot — Has accumulated 0 reviews for video chat.
  4. Expert Minute — Has accumulated 1 reviews for video chat.
  5. Video Slider: Shoppable Videos — Has accumulated 375 reviews for video chat at a 4.9★ average.

Video Chat Shopify Apps — Frequently Asked Questions

1. Which video chat app has the most reviews on Shopify?

Chatty AI Chatbot & Live Chat has the most reviews among video chat Shopify apps with 1,893 total reviews, ahead of Tidio: AI Chatbot & Live Chat at 1,361. Sort the table by Reviews (High to Low) to see the full ranked list.

2. How are reviews used to measure video chat app popularity on Shopify?

Reviews are the closest publicly available proxy for install volume on Shopify — Shopify doesn't publish install counts, so cumulative reviews and review velocity are the standard way to measure adoption. For video chat apps, this page shows total reviews, new reviews per month, and time-to-1,000 reviews so you can compare both established scale and current momentum.

3. Which video chat app is gaining reviews fastest on Shopify?

Chatty AI Chatbot & Live Chat is gaining the most new reviews this month among video chat apps, adding 27 reviews in the past 30 days. Switch the table sub-tab to "Review Changes" to see all apps ordered by review velocity.

4. Which video chat app reached 1,000 reviews fastest on Shopify?

Chatty AI Chatbot & Live Chat hit 1,000 reviews in 33 months since launch — the fastest review ramp among tracked video chat Shopify apps. Use the "Fastest to 1,000 Reviews" chart above to compare against other apps or change the milestone (5,000, 10,000, etc.).

5. What is the average rating for top video chat Shopify apps?

The top 5 video chat apps average 4.8★ across 4,884 combined reviews — a strong overall quality benchmark. Individual ratings appear in the table above; sort by Reviews to see how rating varies across the most-installed apps.

6. Why does the most-reviewed video chat app differ from the highest-share app on Shopify?

Chatty AI Chatbot & Live Chat has accumulated the most reviews over time (1,893), but Video Slider: Shoppable Videos currently holds higher market share. Cumulative reviews reflect long-running merchant adoption, while market share is computed from recent review velocity — so a faster-ramping newer app can lead share before its cumulative reviews catch up.

7. How often are review counts for video chat apps updated on Shopify?

Review counts and rating data refresh weekly on this page. The Reviews Trend chart aggregates monthly intervals by default — switch to weekly granularity for shorter-term signals or yearly for macro trends.

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