by Actuals Oy
Helpdesk & chat by the ex-Lifetimely founders
Free plan · From $39/mo · 14d trial
Top 96 Voice support Shopify Apps in November 2026
Check out all Voice support apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 96 top-notch apps catering to businesses of all sizes. These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these Voice support apps can take your Shopify store to the next level! We meticulously handpicked these top Voice support apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here. Check out all Voice support apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 96 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!
Commslayer: AI Helpdesk & Chat leads Voice support apps with 39.7% market share, ahead of Buddy AI: Agentic Commerce at 22.1%. A top-heavy field — three apps account for 75.5% of tracked installs.
96 apps trackedUpdated 6 November 2026
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Continue with GoogleTop ranked · #1 of 96
Commslayer: AI Helpdesk & Chat by Actuals Oy
Helpdesk & chat by the ex-Lifetimely founders
Pros
- The app offers high-quality features at a free or low-cost price point, outperforming many paid competitors.
- The team, especially the co-founder Karri, provides quick and helpful assistance.
- Continuous improvements and new features are regularly rolled out based on user feedback.
Cons
- Some users note the app lacks certain integrations or capabilities compared to industry giants.
What merchants said
“I’ve tested many helpdesk apps, and Commslayer is the best I’ve found. I’m currently using the free plan, and it’s excellent for startups—you get access to all the features without restrictions. The paid plans are also fairly priced for when you’re ready to upgrade.It brings everything together in one place: email, live chat, AI chat, Facebook, Instagram, WhatsApp, and more. Having all these channels in one inbox makes customer support so much easier. Highly recommended!”Buynova · Germany · ★ 5.0 · 11/5/2026
Summary
Starting PriceFree
Free Trial14 days
Launch Date01 Jan 2024
DeveloperActuals Oy
Ratings4.9 ★ (242)
Install NowView chartsAbout the App
Commslayer: AI Helpdesk & Chat, a Voice support Shopify app, has achieved 234 reviews and an average rating of 4.9 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "AI-powered helpdesk & chat by the ex-Lifetimely founders" it is a valuable addition to the Voice support app lineup.
Top Features:
Voice support Shopify apps can help elevate your e-commerce game. Commslayer: AI Helpdesk & Chat offers a host of key features, including:
- AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs
- AI drafts, summaries, and auto-translate for 40+ languages on every ticket
- Unlimited helpdesk agents and seats on every plan
- Native subscription support: Recharge, Skio, Loop, Stay.ai, Kaching, Appstle
- AI moderates ad and post comments on Instagram, Facebook, and TikTok
Pricing Details
Commslayer: AI Helpdesk & Chat offers 1 free plan and 3 paid plans.
Considering installing this Voice support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
100% FREE HELPDESK · $0/month
Included features: Unlimited agents and seats, 300 conversations per month, 300 AI agent messages & 300 AI drafts, Email, chat, WhatsApp, social DMs, Unlimited social media comments, Help center on your domain, Macros, automations, canned replies, API & MCP access
Plus 800 · $39/month
Included features: 800 conversations per month, 1,600 AI agent messages, 1,600 AI drafts, Everything in Free, plus:, AI auto-labels, translate & summaries, Social media auto-moderation, Unlimited social media comments, Checkout self-serve order editing widget
Plus 2,000 · $99/month
Included features: 2,000 conversations per month, 4,000 AI agent messages, 4,000 AI drafts, Everything in Free, plus:, AI auto-labels, translate & summaries, Social media moderation, Unlimited social media comments, Checkout self-serve order editing widget
Scale · $299/month
Included features: 6,000 conversations per month, 12,000 AI agent messages, 12,000 AI drafts, Everything in Plus, plus:, AI agent setup services, Direct Slack channel with our team
Pros and Cons
Delve into ShopDigest's expert insights on Commslayer: AI Helpdesk & Chat - a Voice support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Commslayer: AI Helpdesk & Chat Voice support App review.
Pros
- The app offers high-quality features at a free or low-cost price point, outperforming many paid competitors.
- The team, especially the co-founder Karri, provides quick and helpful assistance.
- Continuous improvements and new features are regularly rolled out based on user feedback.
- The user interface is easy to navigate and set up, with seamless Shopify integration.
- Built-in AI features enhance efficiency and user experience.
- Includes ticket management, social integrations, and real-time notifications, covering essential needs.
- Users highlight exceptional onboarding and transparent communication from the team.
Cons
- Some users note the app lacks certain integrations or capabilities compared to industry giants.
- A few reviewers mention the app is still evolving and not yet a 100% replacement for all use cases.
#2 of 96
Buddy AI: Agentic Commerce by Buddify
4 specialized AI Agents to grow sales and automate support
Pros
- The AI-driven negotiation feature enhances sales conversions while adhering to preset discount limits.
- Users report significant increases in sales and checkouts shortly after implementing the app.
- The app is straightforward to configure and integrates seamlessly with store operations.
Cons
- Some users encountered technical glitches during the first-time setup or usage.
What merchants said
“We've used other chat apps before but the insights here are actually quite helpful. It shows us what people are asking and sometimes things we didn't even realize were unclear on our website. Would be nice to have even more reporting options, but I like where this is going.”Rediinfinitefinds PTY LTD · South Africa · ★ 5.0 · 11/4/2026
Summary
Starting Price$49/mo
Free Trial7 days
Launch Date14 Apr 2025
DeveloperBuddify
Ratings4.8 ★ (101)
Install NowView chartsAbout the App
Buddy AI: Agentic Commerce, a Voice support Shopify app, has achieved 71 reviews and an average rating of 4.8 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "4 AI agents working 24/7 to engage shoppers, close sales, automate support, and increase conversions" it is a valuable addition to the Voice support app lineup.
Top Features:
Voice support Shopify apps can help elevate your e-commerce game. Buddy AI: Agentic Commerce offers a host of key features, including:
- AI Sales Agent: Recommends products, upsells & increases conversions.
- AI Support Agent: Answers customer questions instantly, 24/7.
- AI Conversion Agent: Re-engages shoppers with margin-protected offers.
- AI Insights Agent: Turns shopper conversations into actionable insights.
- Voice Shopping, Lead capture, B2B support & customizable sales strategies.
Pricing Details
Buddy AI: Agentic Commerce offers 0 free plans and 3 paid plans.
Considering installing this Voice support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Starter · $49/month
Included features: AI Sales Agent — converts browsers, AI Support Agent —answers customers 24/7, AI Conversion Agent — closes deals, All 4 sales strategy, Auto-trained on your products & pages, Capture leads automatically, Conversation & performance analytics, Basic email support
Growth · $79/month
Included features: AI Sales Agent — converts browsers, AI Support Agent —answers customers 24/7, AI Conversion Agent — closes deals, All 4 sales strategy, Auto-trained on your products & pages, Capture leads automatically, Conversation & performance analytics, Priority email support
Pro · $199/month
Included features: AI Sales Agent — converts browsers, AI Support Agent —answers customers 24/7, AI Conversion Agent — closes deals, All 4 sales strategy, Auto-trained on your products & pages, Capture leads automatically, Conversation & performance analytics, Priority email support
Pros and Cons
Delve into ShopDigest's expert insights on Buddy AI: Agentic Commerce - a Voice support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Buddy AI: Agentic Commerce Voice support App review.
Pros
- The AI-driven negotiation feature enhances sales conversions while adhering to preset discount limits.
- Users report significant increases in sales and checkouts shortly after implementing the app.
- The app is straightforward to configure and integrates seamlessly with store operations.
- Customers enjoy the interactive shopping and negotiation process, making purchases more dynamic.
Cons
- Some users encountered technical glitches during the first-time setup or usage.
#3 of 96
Gorgias: AI, Helpdesk & Chat by Gorgias Inc.
Better customer satisfaction. Simpler processes. Quick profit increase.
Pros
- The app is praised for its ease of use and intuitive design, making it simple for teams to adopt.
- Seamless integration with Shopify is frequently highlighted as a standout feature, providing full access to customer data.
- Users appreciate the robust automation tools, including macros and rules, which save time and improve efficiency.
Cons
- Some users find the pay-per-ticket model expensive, especially for businesses with high social media engagement.
What merchants said
“Muhammad was a huge help! Excellent service, definitely 5 stars.”4Endurance España · Slovenia · ★ 5.0 · 10/23/2026
Summary
Starting Price$10/mo
Free Trial7 days
Launch Date01 Mar 2017
DeveloperGorgias Inc.
Ratings4.3 ★ (706)
Install NowView chartsAbout the App
Gorgias: AI, Helpdesk & Chat, a Voice support Shopify app, has achieved 704 reviews and an average rating of 4.3 stars since its launch 9 years ago. Designed to assist Shopify merchants with - "Combine all customer support interactions and related orders to promote growth by making customers happier." it is a valuable addition to the Voice support app lineup.
Top Features:
Voice support Shopify apps can help elevate your e-commerce game. Gorgias: AI, Helpdesk & Chat offers a host of key features, including:
- Unified Messaging Feed:Organize your emails, chats, calls, text messages, WhatsApp, and social media messages all in one place.
- Customer Context:Gather complete customer information, including order and conversation history, before responding.
- Shopify order management:Manage Shopify orders directly from the Gorgias customer view - view, edit, and cancel without navigating away.
- Live Dashboards:Enhance your support: Monitor team performance and support statistics on real-time dashboards.
- Self-service menus:Quickly address customer queries using self-help menus without needing an agent.
Pricing Details
Gorgias: AI, Helpdesk & Chat offers 0 free plans and 4 paid plans.
Considering installing this Voice support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Starter plan · $10/month
Included features: 3 customer support agents, 50 tickets per month included, Live chat
Basic plan · $60/month
Included features: Unlimited customer support agents, 300 tickets per month included, Live chat, Customer service, Automation add-on available
Pro plan · $360/month
Included features: Unlimited customer support agents, 2000 tickets included, Live chat, Customer service, Automation add-on available
Advanced plan · $900/month
Included features: Unlimited customer support agents, 5000 tickets included, Live chat, Customer service, Automation add-on available
Pros and Cons
Delve into ShopDigest's expert insights on Gorgias: AI, Helpdesk & Chat - a Voice support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Gorgias: AI, Helpdesk & Chat Voice support App review.
Pros
- The app is praised for its ease of use and intuitive design, making it simple for teams to adopt.
- Seamless integration with Shopify is frequently highlighted as a standout feature, providing full access to customer data.
- Users appreciate the robust automation tools, including macros and rules, which save time and improve efficiency.
- Many reviews commend the responsive, helpful, and knowledgeable support team.
- The app is noted for being more affordable than competitors like Zendesk while offering comparable or superior features.
- Small teams benefit from the collaborative tools, making ticket management and communication smoother.
- Users value the frequent and purposeful updates, often referencing the public roadmap.
- The ability to track and report on revenue generated through customer support is a unique and appreciated feature.
- The app consolidates communication from email, chat, social media, and calls into one platform.
- Users highlight the flexibility to tailor rules, macros, and workflows to their specific needs.
Cons
- Some users find the pay-per-ticket model expensive, especially for businesses with high social media engagement.
- The mobile app is reported to be buggy, with issues like notifications not working and frequent crashes.
- Lower-tier plans may lack live onboarding or priority support, leading to frustration.
- Several reviews note difficulties in canceling subscriptions, including unclear processes and continued billing.
- Initially listed as a "Con," but reviews show mixed sentiment (e.g., "easy to setup" vs. "a little hard to set up"). Removed due to lack of dominant sentiment.
- Dominantly positive in reviews (overwhelming praise outweighs a few negative mentions), so retained in "Pros" and removed from "Cons."
- Negative sentiment (e.g., pay-per-ticket complaints) outweighs occasional affordability praise, so retained in "Cons."
Keyword ranking
Top three ranked in Shopify App Store
Commslayer: AI Helpdesk & Chat
AI-powered helpdesk & chat by the ex-Lifetimely founders
4.9 ★ (242)$39/mo onwards
View app data →Buddy AI: Agentic Commerce
4 AI agents working 24/7 to engage shoppers, close sales, automate support, and increase conversions
4.8 ★ (101)$49/mo onwards
View app data →Gorgias: AI, Helpdesk & Chat
Combine all customer support interactions and related orders to promote growth by making customers happier.
4.3 ★ (706)$10/mo onwards
View app data →#4 of 96
Zoko WhatsApp Marketing & Chat by Bourbon Science Inc.
Chatting with multiple agents using one business phone number and more
Pros
- Highly responsive and helpful support team, frequently praised for their dedication and quick issue resolution.
- Intuitive and easy-to-navigate design, appreciated by both new and experienced users.
- Robust tools for automating customer interactions, including abandoned cart recovery and order updates.
Cons
- Some features are restricted or less optimized on the mobile app compared to desktop.
What merchants said
“Excellent customer support, Bharat and Harshita from the team really helped us with all company problems and came up with prompt solutions. Recommend to all companies internationally...!”Alma Home · Kuwait · ★ 5.0 · 11/4/2026
Summary
Starting Price$49.99/mo
Free Trial7 days
Launch Date08 Dec 2020
DeveloperBourbon Science Inc.
Ratings4.9 ★ (472)
Install NowView chartsAbout the App
Zoko WhatsApp Marketing & Chat, a Voice support Shopify app, has achieved 460 reviews and an average rating of 4.9 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "Boost your business with sales, marketing and customer support via WhatsApp!" it is a valuable addition to the Voice support app lineup.
Top Features:
Voice support Shopify apps can help elevate your e-commerce game. Zoko WhatsApp Marketing & Chat offers a host of key features, including:
- Order Automation:ChatGPT: Instantly gather orders on WhatsApp
- Shopify-WhatsApp Integration:WhatsApp Catalog: Connect your Shopify product list to your WhatsApp business account.
- Revenue Generation:Using Cash on Delivery Confirmation Process and Cash on Delivery to Prepaid Process can assist in increasing your profits.
- Targeted Marketing:Use Broadcast and Dynamic Segments to deliver your products to the appropriate customers.
- E-commerce Tools:Includes chatbots, notifications, and cart recovery features.
Pricing Details
Zoko WhatsApp Marketing & Chat offers 0 free plans and 4 paid plans.
Considering installing this Voice support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Starter · $49.99/month
Included features: Best for early-stage, pay-as-you-grow, $0.015/conversation - no monthly cap, Unlimited agents, no per-seat fees, WhatsApp catalog synced from Shopify, Broadcast to Shopify segments, Multi-agent shared inbox, Pre-built Shopify flows free, Zoko AI bots available as paid add-on
Plus · $79.99/month
Included features: Best for growing D2C brands, 5K conv/mo - no Zoko conversation fee, 5 agents - add more at $15/agent/mo, WhatsApp catalog synced from Shopify, Broadcast to Shopify segments, Multi-agent shared inbox, Pre-built Shopify flows free, Zoko AI bots available as paid add-on
Elite · $139.99/month
Included features: Best for scaling D2C brands, 100K conv/mo - no Zoko conversation fee, 10 agents - add more at $12/agent/mo, WhatsApp catalog synced from Shopify, Broadcast to Shopify segments, Multi-agent shared inbox, Pre-built Shopify flows free, Zoko AI bots available as paid add-on
Max · $499.99/month
Included features: Best for high-volume D2C brands, 5M conv/mo - no Zoko conversation fee, 30 agents - add more at $9/agent/mo, WhatsApp catalog synced from Shopify, Broadcast to Shopify segments, Multi-agent shared inbox, Pre-built Shopify flows free, Zoko AI bots available as paid add-on
Pros and Cons
Delve into ShopDigest's expert insights on Zoko WhatsApp Marketing & Chat - a Voice support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Zoko WhatsApp Marketing & Chat Voice support App review.
Pros
- Highly responsive and helpful support team, frequently praised for their dedication and quick issue resolution.
- Intuitive and easy-to-navigate design, appreciated by both new and experienced users.
- Robust tools for automating customer interactions, including abandoned cart recovery and order updates.
- Smooth compatibility with platforms like Shopify and WhatsApp, enhancing workflow efficiency.
- Significant improvements in sales, customer engagement, and ROI reported by multiple users.
- Clear guidance and training provided during setup, ensuring quick adoption.
- Flexibility to tailor automation workflows to specific business needs.
- Consistent and stable operation with minimal technical issues.
- Regular updates, feedback implementation, and proactive assistance from the team.
- Integration with WhatsApp, Facebook, and Instagram for unified customer communication.
Cons
- Some features are restricted or less optimized on the mobile app compared to desktop.
- Cost structure may be prohibitive for small businesses or startups.
- Minor bugs reported, such as flows acting unpredictably or delayed message syncing.
- Lack of multilingual chat options for non-English users.
- Some users noted the platform requires time to fully master its advanced features.
#5 of 96
BuyScout AI Store Agent by NetPrism Inc.
Sells and supports every shopper, before and after checkout.
Key Features
- Sets up in 1 minute and learns your whole catalog, content, and policies
- Helps shoppers compare products, find the right one, and add it to cart
- Answers questions, tracks orders, and handles returns and refunds in chat
- Helps shoppers across your store, TikTok, WhatsApp, Instagram, and Messenger
- Lets shoppers virtually try clothes, shoes, and accessories on their own body
What merchants said
“Our biggest challenge was handling questions about refunds during weekends. BuyScout can explain the policy and the expected process without suggesting that a refund has already been approved. That distinction matters to us.”Label By Mohita · India · ★ 5.0 · 11/5/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date23 Sep 2025
DeveloperNetPrism Inc.
Ratings5.0 ★ (102)
View on ShopifyView chartsAbout the App
BuyScout AI Store Agent, a Voice support Shopify app, has achieved 59 reviews and an average rating of 5 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "Your all-in-one AI store agent for sales and support. Guide shoppers before and after checkout." it is a valuable addition to the Voice support app lineup.
Top Features:
Voice support Shopify apps can help elevate your e-commerce game. BuyScout AI Store Agent offers a host of key features, including:
- Sets up in 1 minute and learns your whole catalog, content, and policies
- Helps shoppers compare products, find the right one, and add it to cart
- Answers questions, tracks orders, and handles returns and refunds in chat
- Helps shoppers across your store, TikTok, WhatsApp, Instagram, and Messenger
- Lets shoppers virtually try clothes, shoes, and accessories on their own body
Pricing Details
BuyScout AI Store Agent offers 1 free plan and 4 paid plans.
Considering installing this Voice support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 100 AI replies per month, Basic sales and support skills, Performance analytics, Standard support
Starter · $49/month
Included features: 500 AI replies per month, All sales and support skills, Upsells, cross-sells & recommendations, WhatsApp, Instagram & more, AI voice calls, AI virtual try-on, Performance analytics, Standard support
Growth · $129/month
Included features: 1,500 AI replies per month, All sales and support skills, Upsells, cross-sells & recommendations, SMS, WhatsApp, Instagram & more, AI voice calls, AI virtual try-on, Performance analytics, Priority support
Pro · $249/month
Included features: 3,000 AI replies per month, All sales and support skills, Upsells, cross-sells & recommendations, SMS, WhatsApp, Instagram & more, AI voice calls, AI virtual try-on, Performance analytics, Priority support
Scale · $499/month
Included features: 6,000 AI replies per month, All sales and support skills, Upsells, cross-sells & recommendations, SMS, WhatsApp, Instagram & more, AI voice calls, AI virtual try-on, Performance analytics, Priority support
#6 of 96
BotSpace: AI Chat & Helpdesk by BotSpace
AI chatbot to sell & support on Email, WhatsApp, IG & Voice
Key Features
- Recover abandoned carts with AI follow-ups on WhatsApp and Voice
- Convert website and Instagram visitors by answering questions instantly
- Send automated order confirmations, shipment tracking, and more.
- Automate order edits, tracking, returns, and FAQs 24/7
- Send personalized campaigns based on Shopify customer segments
What merchants said
“BotSpace has been amazing! Devashish explained everything clearly and made sure the setup ran smoothly without any hassle. Their AI bot is fantastic and makes connecting with our customers so much easier. Thank you for the excellent support!”Chuckle · India · ★ 5.0 · 11/4/2026
Summary
Starting PriceFree
Free Trial14 days
Launch Date22 Dec 2023
DeveloperBotSpace
Ratings4.7 ★ (91)
Install NowView chartsAbout the App
BotSpace: AI Chat & Helpdesk, a Voice support Shopify app, has achieved 82 reviews and an average rating of 4.7 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS" it is a valuable addition to the Voice support app lineup.
Top Features:
Voice support Shopify apps can help elevate your e-commerce game. BotSpace: AI Chat & Helpdesk offers a host of key features, including:
- Recover abandoned carts with AI follow-ups on WhatsApp and Voice
- Convert website and Instagram visitors by answering questions instantly
- Send automated order confirmations, shipment tracking, and more.
- Automate order edits, tracking, returns, and FAQs 24/7
- Send personalized campaigns based on Shopify customer segments
Pricing Details
BotSpace: AI Chat & Helpdesk offers 1 free plan and 1 paid plan.
Considering installing this Voice support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 1 seat, Upto 5 workflows, Shared inbox, Broadcasts, Integrations, Analytics
Pro · $15/month
Included features: 5 seats, Upto 10 workflows, AI agent, AI copilot, AI moderator, AI insights
Pros and Cons
Delve into ShopDigest's expert insights on BotSpace: AI Chat & Helpdesk - a Voice support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full BotSpace: AI Chat & Helpdesk Voice support App review.
Pros
- The app effectively handles transactional and marketing messages, integrating smoothly with platforms like Shopify.
- Responsive and helpful support team, frequently praised for quick issue resolution and setup assistance.
- Facilitates automated notifications and chatbots, improving customer communication and journey success.
#7 of 96
Verifast AI Chatbot + AI Chat by Verifast
AI Chatbot (ChatGPT for Cart Recovery, Customer Service & FAQs
Pros
- Quick and easy setup with plug-and-play functionality, often requiring no coding.
- The chatbot’s interface can be tailored to match brand aesthetics, enhancing consistency.
- Capable of managing thousands of customer inquiries without delays or errors.
Cons
- Some users noted the chatbot can provide incorrect or "stupid" responses at times.
What merchants said
“We’ve been using Verifast AI on Blabliblu Life and it’s been a great fit, especially for a fragrance-led brand like ours. Customers often need help choosing the right scent, and the bot handles that really well. It also helped us streamline support with automations and quicker responses, which has made the overall experience much smoother for both our team and customers.”Bla Bli Blu · India · ★ 5.0 · 10/30/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date11 Dec 2023
DeveloperVerifast
Ratings4.9 ★ (144)
Install NowView chartsAbout the App
Verifast AI Chatbot + AI Chat, a Voice support Shopify app, has achieved 143 reviews and an average rating of 4.9 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "AI Chatbot (ChatGPT) that automates customer service & FAQs, recovers abandoned carts & grows sales." it is a valuable addition to the Voice support app lineup.
Top Features:
Voice support Shopify apps can help elevate your e-commerce game. Verifast AI Chatbot + AI Chat offers a host of key features, including:
- Boost conversions and AOV through smart product recommendations with AI chatbot
- Recover abandonment carts with smart proactive interventions from AI sales bot
- Answer support queries, product FAQs like a live agent in all languages 24/7
- Get AI Chat Insights on user intent, drop-offs, ad copy suggestions & SEO/GEO
- Omnichannel AI Agents - one chatbot for website, WhatsApp, Instagram & email
Pricing Details
Verifast AI Chatbot + AI Chat offers 1 free plan and 1 paid plan.
Considering installing this Voice support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Up to 200 chats/mo, AI training on all products, 24/7 AI powered support, AI chat in all languages, Custom bot styling, Personalise recommendations
Starter · $99/month
Included features: Up to 1000 chats/mo, Everything in Free, plus, Custom bot flows, Real time order tracking, Basic conversion triggers, Lead generation, Control AI responses, User insights & analytics
Pros and Cons
Delve into ShopDigest's expert insights on Verifast AI Chatbot + AI Chat - a Voice support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Verifast AI Chatbot + AI Chat Voice support App review.
Pros
- Quick and easy setup with plug-and-play functionality, often requiring no coding.
- The chatbot’s interface can be tailored to match brand aesthetics, enhancing consistency.
- Capable of managing thousands of customer inquiries without delays or errors.
- Significant increases in conversions and revenue, often with minimal human intervention.
- Responsive assistance, with updates and fixes implemented within hours.
- Detailed reports and analytics help refine FAQs, product descriptions, and marketing strategies.
- Effective communication in regional languages, improving accessibility and engagement.
- Round-the-clock support, reducing dependency on human agents.
- Smooth connection with CRM systems for streamlined lead management and follow-ups.
- AI-driven product suggestions tailored to customer preferences, enhancing satisfaction.
Cons
- Some users noted the chatbot can provide incorrect or "stupid" responses at times.
- Though generally easy, some users may need time to fully optimize the bot’s settings.
#8 of 96
Chatbase by Chatbase.co Inc.
AI agent for support and sales
Key Features
- Instant answers: Replies to shoppers in their language from your site and docs
- Product search: Finds items by text or photo and adds them to the cart in chat
- Chat checkout: Create orders on your website, WhatsApp, Instagram, and Messenger
- After the sale: Tracks orders and drafts exchanges for a human to approve first
- Human handoff: Your team takes over in the Helpdesk and sees shopper orders
What merchants said
“Chatbase is a useful app for creating AI chatbots that improve customer support and engagement. It is easy to use, offers helpful features, and makes it easier to provide quick responses to customer questions.”Gulfiva · United Arab Emirates · ★ 5.0 · 11/1/2026
Summary
Starting PriceFree
Free TrialFree plan
Launch Date07 Jan 2026
DeveloperChatbase.co Inc.
Ratings4.9 ★ (46)
View on ShopifyView chartsAbout the App
Chatbase, a Voice support Shopify app, has achieved 41 reviews and an average rating of 4.9 stars since its launch this year. Designed to assist Shopify merchants with - "AI agent for your store. It answers shoppers, places orders, and hands off to your team." it is a valuable addition to the Voice support app lineup.
Top Features:
Voice support Shopify apps can help elevate your e-commerce game. Chatbase offers a host of key features, including:
- Instant answers: Replies to shoppers in their language from your site and docs
- Product search: Finds items by text or photo and adds them to the cart in chat
- Chat checkout: Create orders on your website, WhatsApp, Instagram, and Messenger
- After the sale: Tracks orders and drafts exchanges for a human to approve first
- Human handoff: Your team takes over in the Helpdesk and sees shopper orders
Pricing Details
Chatbase offers 1 free plan and 3 paid plans.
Considering installing this Voice support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 50 Credits, 1 MB
Hobby · $40/month
Included features: Access to advanced models, 700 message credits/month, 5 enabled AI Actions, 10 MB, 2 Members, Integrations (WhatsApp, Slack and more), Basic Analytics, Attachments
Standard · $150/month
Included features: 4000 message credits/month, 8 enabled AI Actions, 20 MB, 3 Members, Voice, API access, Personalization, Advanced Integrations
Pro · $500/month
Included features: 15000 message credits/month, 12 enabled AI Actions, 40 MB, 5 Members, Advanced Analytics, Sources suggestions, Tickets as a source
#9 of 96
Re:amaze AI Helpdesk & Chat by Reamaze
Customer service includes chat support, chatbots, ticketing, customer relationship management, and frequently asked questions.
Pros
- Consolidates customer communications from email, social media, live chat, and other platforms into a single interface.
- Streamlines customer service with automated workflows, intents, and response templates.
- Highly responsive and knowledgeable support team, frequently praised for quick resolutions.
Cons
- Some users find the reporting tools restrictive and request more advanced analytics.
What merchants said
“The re:amaze Helpdesk always supports with a helpful solution and the response time is really good. We are using the tool for six years now and are happy how its simplicity and its support team are beneficial to our daily work. The Automations are really good. The AI solutions are fine, too.”Pädiko Akademie · Germany · ★ 5.0 · 7/17/2026
Summary
Starting Price$29/mo
Free Trial14 days
Launch Date01 Apr 2014
DeveloperReamaze
Ratings4.4 ★ (181)
Install NowView chartsAbout the App
Re:amaze AI Helpdesk & Chat, a Voice support Shopify app, has achieved 181 reviews and an average rating of 4.4 stars since its launch 12 years ago. Designed to assist Shopify merchants with - "Boost your business and keep your customers satisfied using AI-enabled customer service, instant messaging, and CRM." it is a valuable addition to the Voice support app lineup.
Top Features:
Voice support Shopify apps can help elevate your e-commerce game. Re:amaze AI Helpdesk & Chat offers a host of key features, including:
- Unified Communication:Combine email, social media, text messages, and voice chats from all stores in one inbox.
- Shopify Order Management:Handle, change, and make Shopify orders right in customer service and chats.
- AI Applications:Use AI to construct responses, create FAQ content, develop chatbots, and summarize information.
- Automated task optimization:Use data and rules to automatically handle frequent tasks and patterns, hence saving time.
- Engaging Customer Notifications:Surveys for customer satisfaction, updates on status, and alerts to maintain customer interaction.
Pricing Details
Re:amaze AI Helpdesk & Chat offers 0 free plans and 4 paid plans.
Considering installing this Voice support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Re:amaze Basic · $29/month
Included features: Unlimited Email Inboxes, Social Integrations, Live Chat and Chatbots (unlimited), 5 AI Agent resolutions per user/mo, Trainable AI Intents, Workflows and Macros, FAQ, 1K Free Push Notifications
Re:amaze Pro · $49/month
Included features: Basic Features +, Multi-Store, SMS and VOIP Integrations, Live View, Advanced Reports, Custom Domains, Status Page, 10 AI Agent resolutions per user/mo
Re:amaze Starter · $59/month
Re:amaze Plus · $69/month
Included features: Basic + Pro +, Staff Reports, Roles, Shifts, Days Off, Departments, Satisfaction Surveys, FAQ History, Co-Browse, 2K Free Push Notifications, 20 AI Agent resolutions per user/mo
Pros and Cons
Delve into ShopDigest's expert insights on Re:amaze AI Helpdesk & Chat - a Voice support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Re:amaze AI Helpdesk & Chat Voice support App review.
Pros
- Consolidates customer communications from email, social media, live chat, and other platforms into a single interface.
- Streamlines customer service with automated workflows, intents, and response templates.
- Highly responsive and knowledgeable support team, frequently praised for quick resolutions.
- Tightly integrates with Shopify, displaying order data and enabling actions like refunds directly from the app.
- Intuitive design and easy navigation, appreciated by both casual and power users.
- Includes chatbots, live visitor tracking, customizable FAQs, and multi-brand management.
- Competitive pricing models, especially for small businesses, with flexible user-based plans.
- Clear and helpful onboarding, including tutorials and one-on-one support sessions.
- Reduces manual errors and saves significant time in managing customer interactions.
- Customers frequently highlight improved satisfaction and efficiency after switching to the app.
Cons
- Some users find the reporting tools restrictive and request more advanced analytics.
- Minor issues reported, particularly with older devices or specific integrations.
- New AI features like shopping assistance bots sometimes fail to handle basic queries effectively.
- A small subset of users found certain customization options difficult to implement.
#10 of 96
B: WhatsApp, Voice, SMS & Chat by BiteSpeed
FB+WA Business API: Engage, Recover, Broadcast, Convert
Pros
- The app excels in automating WhatsApp marketing, customer support, and cart recovery with seamless integration.
- The support team is highly responsive, proactive, and available at odd hours to resolve issues.
- The platform is intuitive, easy to set up, and requires no technical expertise for basic functionalities.
Cons
- A few users report persistent bugs, especially in complex configurations or integrations.
What merchants said
“Bitespeed is hands down one of the best support and marketing apps we've used on Shopify. Setting it up was seamless, and having WhatsApp, SMS, and live chat all integrated into one clean interface has made connecting with our shoppers effortless.Our customers love being able to reach us instantly via WhatsApp for quick questions about products, and we've seen a noticeable boost in engagement and conversions since implementing it. The automation features for cart recovery and order updates are also top-notch. Highly recommend this app to any store looking to elevate their customer service and sales!”Soni Fashion · India · ★ 5.0 · 10/26/2026
Summary
Starting PriceFree
Free TrialFree plan
Launch Date07 Oct 2019
DeveloperBiteSpeed
Ratings4.6 ★ (410)
Install NowView chartsAbout the App
B: WhatsApp, Voice, SMS & Chat, a Voice support Shopify app, has achieved 406 reviews and an average rating of 4.6 stars since its launch 7 years ago. Designed to assist Shopify merchants with - "Complete Whatsapp Marketing, Chatbots and Omnichannel Helpdesk that boosts revenue by 25% without using ads." it is a valuable addition to the Voice support app lineup.
Top Features:
Voice support Shopify apps can help elevate your e-commerce game. B: WhatsApp, Voice, SMS & Chat offers a host of key features, including:
- WhatsApp Marketing Campaigns:Get WhatsApp for abandoned cart recovery, targeted messages, and upselling and cross-selling campaigns.
- Product Review Collection:Gather product reviews via Whatsapp and upload them to platforms like Judgeme, Stamped, Loox, and Yotpo.
- WhatsApp Subscribers Boost:Set up Spin the Wheel and Exit Popups to increase your WhatsApp subscribers.
- Chatbot Integration:Include chatbots in your marketing and support strategies to increase sales.
- Cart Recovery Strategies:Start campaigns to recover abandoned carts that generate 15 times return on investment.
Pricing Details
B: WhatsApp, Voice, SMS & Chat offers 1 free plan and 0 paid plans.
Considering installing this Voice support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: WhatsApp Chat Button, AI voice agent, Abandoned Cart Recovery, WhatsApp Broadcasts, WhatsApp Support Inbox, Popup Widget, Spin the Wheel, Custom Branded button
Pros and Cons
Delve into ShopDigest's expert insights on B: WhatsApp, Voice, SMS & Chat - a Voice support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full B: WhatsApp, Voice, SMS & Chat Voice support App review.
Pros
- The app excels in automating WhatsApp marketing, customer support, and cart recovery with seamless integration.
- The support team is highly responsive, proactive, and available at odd hours to resolve issues.
- The platform is intuitive, easy to set up, and requires no technical expertise for basic functionalities.
- Users report significant improvements in cart recovery rates, customer engagement, and overall revenue growth.
- The app offers comprehensive tools for segmentation, automation, and real-time customer interaction.
- Many users highlight the ease and speed of getting started with the app’s core features.
- The ability to create tailored WhatsApp campaigns and chatbots is frequently praised.
- The app runs smoothly with minimal bugs or downtime, ensuring consistent functionality.
- The development team actively listens to feedback and rolls out improvements regularly.
- Users appreciate the value for money, especially with free-tier options and affordable plans.
Cons
- A few users report persistent bugs, especially in complex configurations or integrations.
- The app’s advanced features can be overwhelming without hands-on guidance.
Best Voice support Apps in Shopify
Voice support apps are designed to address specific needs and challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.
Discover a wealth of cutting-edge tools and features offered by these remarkable Voice support Shopify apps, including Commslayer: AI Helpdesk & Chat, Buddy AI: Agentic Commerce, Gorgias: AI, Helpdesk & Chat, and many more. Our app collection provides a comprehensive overview of the top apps in the Voice support category, enabling you to select the ones that will take your e-commerce venture to new heights.
Empower your Shopify store with the best Voice support apps the platform has to offer and elevate your online business.
Explore Apps by Criteria:
Overview of the Above Top Voice support Shopify Apps in November 2026
There are a number of Voice support apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the Voice support category, based on their popularity and average rating, to help you make informed decisions.
| App Name | Category | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|---|
| Commslayer: AI Helpdesk & Chat | Voice support | Actuals Oy | $0/month | ● Available | 4.9 ★ (234) |
| Buddy AI: Agentic Commerce | Voice support | Buddify | $49/month | ● Unavailable | 4.8 ★ (71) |
| Gorgias: AI, Helpdesk & Chat | Voice support | Gorgias Inc. | $10/month | ● Unavailable | 4.3 ★ (704) |
| Zoko WhatsApp Marketing & Chat | Voice support | Bourbon Science Inc. | $49.99/month | ● Unavailable | 4.9 ★ (460) |
| BuyScout AI Store Agent | Voice support | NetPrism Inc. | $0/month | ● Available | 5.0 ★ (59) |
| BotSpace: AI Chat & Helpdesk | Voice support | BotSpace | $0/month | ● Available | 4.7 ★ (82) |
| Verifast AI Chatbot + AI Chat | Voice support | Verifast | $0/month | ● Available | 4.9 ★ (143) |
| Chatbase | Voice support | Chatbase.co Inc. | $0/month | ● Available | 4.9 ★ (41) |
| Re:amaze AI Helpdesk & Chat | Voice support | Reamaze | $29/month | ● Unavailable | 4.4 ★ (181) |
| B: WhatsApp, Voice, SMS & Chat | Voice support | BiteSpeed | $0/month | ● Available | 4.6 ★ (406) |
Have a Closer Look at the Best Voice support Apps
Now let us jump in and check out these Top 5 Voice support Shopify apps.
Reviews
Most Recent Review
5.0 ★Amazing
I’ve tested many helpdesk apps, and Commslayer is the best I’ve found. I’m currently using the free plan, and it’s excellent for startups—you get access to all the features without restrictions. The paid plans are also fairly priced for when you’re ready to upgrade.It brings everything together in one place: email, live chat, AI chat, Facebook, Instagram, WhatsApp, and more. Having all these channels in one inbox makes customer support so much easier. Highly recommended!
Buynova · Germany · 05 Nov 2026
Recent Review
5.0 ★Amazing
The best customer service app there is, affordable and fully integrated with Claude
Bella Olivia Gifts · United Kingdom · 03 Nov 2026
Why is Commslayer: AI Helpdesk & Chat a top Voice support Shopify app?
With an impressive overall rating of 4.9 stars and 242 reviews, Commslayer: AI Helpdesk & Chat stands out as one of the top Voice support Shopify apps. The main objective of the app is - AI-powered helpdesk & chat by the ex-Lifetimely founders Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Voice support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Voice support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Commslayer: AI Helpdesk & Chat with your Shopify store?
By integrating a Voice support app with your Shopify store, you unlock a range of benefits. Commslayer: AI Helpdesk & Chat, a popular Voice support Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs, AI drafts, summaries, and auto-translate for 40+ languages on every ticket, and more,
- AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs
- AI drafts, summaries, and auto-translate for 40+ languages on every ticket
- Unlimited helpdesk agents and seats on every plan
- Native subscription support: Recharge, Skio, Loop, Stay.ai, Kaching, Appstle
- AI moderates ad and post comments on Instagram, Facebook, and TikTok
Shopify merchants highlight key advantages, such as AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs, AI drafts, summaries, and auto-translate for 40+ languages on every ticket, and more,
What are some of the top alternatives for Commslayer: AI Helpdesk & Chat?
Looking for options? Dive into a selection of Voice support apps that rival Commslayer: AI Helpdesk & Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Commslayer: AI Helpdesk & Chat, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
We've used other chat apps before but the insights here are actually quite helpful. It shows us what people are asking and sometimes things we didn't even realize were unclear on our website. Would be nice to have even more reporting options, but I like where this is going.
Rediinfinitefinds PTY LTD · South Africa · 04 Nov 2026
Recent Review
5.0 ★Amazing
Pretty good app overall. We mainly needed something to answer the same customer questions over and over and Buddy does that quite well. Took us a little time to adjust the information it uses but once that's done it works nicely. Support team is helpful too.
Shadesbywoodpecker · United Kingdom · 03 Nov 2026
Why is Buddy AI: Agentic Commerce a top Voice support Shopify app?
With an impressive overall rating of 4.8 stars and 101 reviews, Buddy AI: Agentic Commerce stands out as one of the top Voice support Shopify apps. The main objective of the app is - 4 AI agents working 24/7 to engage shoppers, close sales, automate support, and increase conversions Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Voice support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Voice support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Buddy AI: Agentic Commerce with your Shopify store?
By integrating a Voice support app with your Shopify store, you unlock a range of benefits. Buddy AI: Agentic Commerce, a popular Voice support Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as AI Sales Agent: Recommends products, upsells & increases conversions., AI Support Agent: Answers customer questions instantly, 24/7., and more,
- AI Sales Agent: Recommends products, upsells & increases conversions.
- AI Support Agent: Answers customer questions instantly, 24/7.
- AI Conversion Agent: Re-engages shoppers with margin-protected offers.
- AI Insights Agent: Turns shopper conversations into actionable insights.
- Voice Shopping, Lead capture, B2B support & customizable sales strategies.
Shopify merchants highlight key advantages, such as AI Sales Agent: Recommends products, upsells & increases conversions., AI Support Agent: Answers customer questions instantly, 24/7., and more,
What are some of the top alternatives for Buddy AI: Agentic Commerce?
Looking for options? Dive into a selection of Voice support apps that rival Buddy AI: Agentic Commerce, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Buddy AI: Agentic Commerce, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
Muhammad was a huge help! Excellent service, definitely 5 stars.
4Endurance España · Slovenia · 23 Oct 2026
Recent Review
5.0 ★Amazing
Solid customer support, includes features we need, great options for adjustments.
trime.cz · Czechia · 29 Sep 2026
Why is Gorgias: AI, Helpdesk & Chat a top Voice support Shopify app?
With an impressive overall rating of 4.3 stars and 706 reviews, Gorgias: AI, Helpdesk & Chat stands out as one of the top Voice support Shopify apps. The main objective of the app is - Combine all customer support interactions and related orders to promote growth by making customers happier. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Voice support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Voice support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Gorgias: AI, Helpdesk & Chat with your Shopify store?
By integrating a Voice support app with your Shopify store, you unlock a range of benefits. Gorgias: AI, Helpdesk & Chat, a popular Voice support Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed, Get full customer context before answering, with order and conversation history, and more,
- Unified Messaging Feed: Organize your emails, chats, calls, text messages, WhatsApp, and social media messages all in one place.
- Customer Context: Gather complete customer information, including order and conversation history, before responding.
- Shopify order management: Manage Shopify orders directly from the Gorgias customer view - view, edit, and cancel without navigating away.
- Live Dashboards: Enhance your support: Monitor team performance and support statistics on real-time dashboards.
- Self-service menus: Quickly address customer queries using self-help menus without needing an agent.
Shopify merchants highlight key advantages, such as Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed, Get full customer context before answering, with order and conversation history, and more,
What are some of the top alternatives for Gorgias: AI, Helpdesk & Chat?
Looking for options? Dive into a selection of Voice support apps that rival Gorgias: AI, Helpdesk & Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Gorgias: AI, Helpdesk & Chat, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
Excellent customer support, Bharat and Harshita from the team really helped us with all company problems and came up with prompt solutions. Recommend to all companies internationally...!
Alma Home · Kuwait · 04 Nov 2026
Recent Review
5.0 ★Amazing
Zoko have been a game changer for us. There support and tech is first class. Extremely helpful staff. The best thing is that its all in one solution for e-commerce store. Specially the feature to send products in WhatsApp chat. And recieve order directly at WhatsApp. Highly recommend!
Shalamar Nurseries & Landscapers · Pakistan · 03 Nov 2026
Why is Zoko WhatsApp Marketing & Chat a top Voice support Shopify app?
With an impressive overall rating of 4.9 stars and 472 reviews, Zoko WhatsApp Marketing & Chat stands out as one of the top Voice support Shopify apps. The main objective of the app is - Boost your business with sales, marketing and customer support via WhatsApp! Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Voice support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Voice support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Zoko WhatsApp Marketing & Chat with your Shopify store?
By integrating a Voice support app with your Shopify store, you unlock a range of benefits. Zoko WhatsApp Marketing & Chat, a popular Voice support Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as ChatGPT: Automatically collect orders inside WhatsApp, WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number, and more,
- Order Automation: ChatGPT: Instantly gather orders on WhatsApp
- Shopify-WhatsApp Integration: WhatsApp Catalog: Connect your Shopify product list to your WhatsApp business account.
- Revenue Generation: Using Cash on Delivery Confirmation Process and Cash on Delivery to Prepaid Process can assist in increasing your profits.
- Targeted Marketing: Use Broadcast and Dynamic Segments to deliver your products to the appropriate customers.
- E-commerce Tools: Includes chatbots, notifications, and cart recovery features.
Shopify merchants highlight key advantages, such as ChatGPT: Automatically collect orders inside WhatsApp, WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number, and more,
What are some of the top alternatives for Zoko WhatsApp Marketing & Chat?
Looking for options? Dive into a selection of Voice support apps that rival Zoko WhatsApp Marketing & Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Zoko WhatsApp Marketing & Chat, giving you flexibility and choice.
5. BuyScout AI Store Agent
5.0 ★ (102)
Reviews
Most Recent Review
5.0 ★Amazing
Our biggest challenge was handling questions about refunds during weekends. BuyScout can explain the policy and the expected process without suggesting that a refund has already been approved. That distinction matters to us.
Label By Mohita · India · 05 Nov 2026
Recent Review
5.0 ★Amazing
People ask the chat small questions they probably wouldn’t email us about, like whethera notebook opens flat. It gives them a low-effort way to check the one detail that matters to them.
BalloonsDecors · United Arab Emirates · 05 Nov 2026
Why is BuyScout AI Store Agent a top Voice support Shopify app?
With an impressive overall rating of 5 stars and 102 reviews, BuyScout AI Store Agent stands out as one of the top Voice support Shopify apps. The main objective of the app is - Your all-in-one AI store agent for sales and support. Guide shoppers before and after checkout. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Voice support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Voice support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate BuyScout AI Store Agent with your Shopify store?
By integrating a Voice support app with your Shopify store, you unlock a range of benefits. BuyScout AI Store Agent, a popular Voice support Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Sets up in 1 minute and learns your whole catalog, content, and policies, Helps shoppers compare products, find the right one, and add it to cart, and more,
- Sets up in 1 minute and learns your whole catalog, content, and policies
- Helps shoppers compare products, find the right one, and add it to cart
- Answers questions, tracks orders, and handles returns and refunds in chat
- Helps shoppers across your store, TikTok, WhatsApp, Instagram, and Messenger
- Lets shoppers virtually try clothes, shoes, and accessories on their own body
Shopify merchants highlight key advantages, such as Sets up in 1 minute and learns your whole catalog, content, and policies, Helps shoppers compare products, find the right one, and add it to cart, and more,
What are some of the top alternatives for BuyScout AI Store Agent?
Looking for options? Dive into a selection of Voice support apps that rival BuyScout AI Store Agent, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of BuyScout AI Store Agent, giving you flexibility and choice.
How We Selected the Top Shopify Apps in Voice support
Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:
- By Reviews: We understand the value of peer recommendations, and that's why we've sorted these top Shopify apps in Voice support based on the highest praise received from users, ensuring you get tried-and-tested solutions. The top listed apps here have earned the trust of fellow Shopify merchants. Jump to Highest Reviewed Voice support Shopify Apps.
- By Price: Budget consideration is important while choosing a Shopify app for your store. That's why we have also categorized these top Shopify apps in Voice support by price, enabling you to find the perfect solutions that align with your financial goals without compromising on quality. Jump to Top Paid Voice support Shopify Apps.
- By Launch Date: To keep you updated about the latest innovations, we've organized these Shopify apps based on their launch date. You can check the list of recently launched top apps in Voice support that could bring innovative solutions to your Shopify store. Jump to Newly Launched Voice support Shopify Apps.
- By Popularity: We feature the Voice support apps that are making waves among Shopify store owners, helping you stay ahead of the curve. These apps have captured the attention of ecommerce owners and are listed as the top in the popularity section of the Shopify app store. Jump to Most Popular Voice support Shopify Apps.
- By Ratings: We prioritize apps that have consistently earned high ratings, reflecting their impact and user satisfaction. These Voice support apps with excellent ratings stand out from their competitors, making them a solid choice for your business needs. Jump to Top Rated Voice support Shopify Apps.
- By Best Match: We harness the power of Shopify's own recommendations! Our selection considers apps that Shopify suggests as a strong fit for Voice support, ensuring you access the platform's expert insights. Jump to Best Match Voice support Shopify Apps.
With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top Voice support Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.
How to Choose the Best Voice support Shopify App For Your Store
Choosing the right Voice support Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:
- Identify Your Requirements: Begin by understanding the specific goals and challenges your store faces. List the key features and functionalities you need in a Voice support app to address these requirements effectively.
- Read User Reviews: Explore user reviews and ratings for the Voice support apps you are considering. Real-hand experiences from other Shopify merchants can provide valuable insights into how each app performs.
- Compare Features: Use our app comparison page, where you can add the Voice support apps of your choice and perform a side-by-side comparison. This page allows you to evaluate each app's features, pricing, support, and other essential factors to help you find the best fit for your store.
- Consider Budget: While some apps offer free plans with basic functionalities, others may require a paid subscription for access to advanced features. You can check out our complete list of Top Paid Voice support Shopify apps, and choose an app that aligns with your budget and can grow with your store as it expands.
- Support and Documentation: Check the documentation and customer support resources of the app. A well-supported Voice support app that offers comprehensive documentation can help you implement and use it more effectively.
- Integration Compatibity: Ensure that the Voice support app you choose can seamlessly integrate with your existing apps and theme to avoid compatibility issues.
- Trial Periods: Some Voice support apps offer a free trial period that enables you to test the app's capabilities before purchasing a subscription.
Each Shopify store is different, and the best Voice support app for your store will be one that aligns closely with your specific business requirements.
More Information on Voice support Shopify Apps
Now let us jump in and check out these Top 10 Voice support Shopify apps.
In this comprehensive guide, we've provided you with a complete collection of Voice support Shopify apps that can help streamline your ecommerce journey. These Voice support Shopify apps cover a wide spectrum of needs to take your store forward. From 96 outstanding apps, we've covered every facet of Voice support, ensuring you have access to a vast range of tools to enhance your Shopify store.
However, choosing the perfect Voice support app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any Voice support apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect Voice support app that aligns with your goals.
Shopify Voice support App Installation
There are thousands of Voice support Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
What's included
- Safely install/uninstall Shopify app of your choice
- App integration with any theme as per specification
- Configurations & setup
- Assured support and guidance
- Get discount offers (not guaranteed)
What's not included
- Shopify app subscription cost
Keyword charts
Open Voice support charts Explore key insights for Voice support apps
Market share, rank movement, install geography and review pace — tracked across all 96 apps. Open the full charts for history and app-level detail.
Market share leaders
Nov 2026The top two apps hold 61.8% of tracked installs.
Rank movers, 30 days
Top 10 trackedVerifast AI Chatbot + AI Chat▼ 4#7Re:amaze AI Helpdesk & Chat▲ 4#9BuyScout AI Store Agent▲ 3#5Chatbase▼ 3#8Gorgias: AI, Helpdesk & Chat▼ 1#32 apps climbed and 3 dropped among the top 10 tracked.
Where installs come from
Keyword-wide🇺🇸United States33.2%
🇮🇳India13.5%
🇬🇧United Kingdom12.4%
🇦🇺Australia4.8%
🇳🇱Netherlands3.9%
United States and India merchants drive 46.7% of installs.
Reviews added, 30 days
Top tracked apps139 new reviews across the top 10 tracked apps in the last 30 days.
Key Insights:
- Commslayer: AI Helpdesk & Chat commands 39.7% market share, 17.6pp ahead of Buddy AI: Agentic Commerce — a competitive voice support category.
- In the last 30 days, 2 apps climbed and 3 dropped in ranking among the top 10 tracked voice support apps.
- BuyScout AI Store Agent added the most new reviews this month (+48) — strong adoption momentum.
Frequently Asked Questions for Voice support Shopify Apps
1. What are some of the top Shopify apps under the Voice support category?
Here are some of the top Shopify apps under the Voice support category:
- Commslayer: AI Helpdesk & Chat
- Buddy AI: Agentic Commerce
- Gorgias: AI, Helpdesk & Chat
- Zoko WhatsApp Marketing & Chat
- BuyScout AI Store Agent
- BotSpace: AI Chat & Helpdesk
- Verifast AI Chatbot + AI Chat
- Chatbase
- Re:amaze AI Helpdesk & Chat
- B: WhatsApp, Voice, SMS & Chat
Each of these apps offers unique features and functionalities tailored to boost your Voice support efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.
2. How do I install a Voice support Shopify app?
Installing a Voice support Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install Voice support apps on your Shopify store, feel free to contact us now.
3. Are there free apps available in the Voice support category?
Yes, the Voice support category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.
4. Are there any trial options available for paid apps in the Voice support category?
Many paid apps in the Voice support category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.
5. How can I determine which Voice support Shopify app is best for my store?
Determining the best Voice support Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.
Some popular Voice support Shopify apps are:
6. Can I use multiple Voice support Shopify apps simultaneously?
You can use multiple Voice support Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.
7. How can I find the latest and trending Shopify apps in the Voice support category?
To discover the latest and trending Shopify apps in the Voice support category, visit:
Newly launched Voice support Shopify apps
Most popular Voice support Shopify apps
These lists showcase recently added Shopify apps and those gaining popularity among users.
8. Are there any discounts or promotions available for Voice support Shopify apps?
At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.
Alternatively, contact our team if you're looking for discounts on Voice support app pricing plans, we can help secure better deals on the Voice support app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Most Popular Voice support Shopify Apps
In the most popular Voice support Shopify apps section, we highlight apps that have captured the attention and trust of numerous entrepreneurs. With their impressive features and functionalities, they have become favorites in the Voice support category. Explore the power of these highly sought-after apps and elevate your Shopify store to new heights.
by Buddify
4 specialized AI Agents to grow sales and automate support
From $49/mo · 7d trial
by Gorgias Inc.
Better customer satisfaction. Simpler processes. Quick profit increase.
From $10/mo · 7d trial
by Bourbon Science Inc.
Chatting with multiple agents using one business phone number and more
From $49.99/mo · 7d trial
About ShopDigest
The Shopify ecosystem, shown through the work
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
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