Shopify Messaging
by Shopify
Email marketing tailored for business
Free
Kindly: Payment Reminder Pro Shopify App by ToastCode
Automatically remind customers about unpaid sales or draft orders through email to reclaim lost revenue. Send email reminders to collect payment for unpaid and draft orders.
5.0 31 reviewsPaid from $15/month
Pros and cons
Pros and cons of Kindly: Payment Reminder Pro
Pros
- Exceptional Customer Support: Rapid response times and personalized assistance from the support team.
- Automation Efficiency: Effectively automates payment reminders and invoice processes, saving significant time.
- Customization Options: Flexible settings for reminders and invoices, allowing tailored workflows.
- User-Friendly Setup: Intuitive interface and easy configuration for quick adoption.
Cons
- DNS Configuration Complexity: Some users found the DNS panel unclear and needed support assistance.
Screenshots
About the app
Send email reminders to collect payment for unpaid and draft orders.
- Payment Reminders: Autopilot: Automatically sends reminder emails for unpaid or draft orders.
- Template Editor: Template editor: Easily create store layout and secure email templates.
- Inventory Management: Auto-cancel: Remove leftover open orders to free up inventory and boost sales.
- Analytics Overview: Analytics: See regained profit, success percentage, email data, and other details.
- Tag-Based Recovery: Tag filter: Think about restoring orders based on tags.
Keywords
payment reminder Shopify appsunpaid order recovery Shopify appsSMS payment reminder Shopify appsemail payment reminder Shopify appsauto payment matching Shopify appsdraft order recovery Shopify appscart recovery Shopify appsrecover revenue Shopify appsorder cancellation Shopify appsinventory unblock Shopify appsanalytics recovery Shopify appsfilter orders Shopify appsspam-safe templates Shopify appsconvert templates Shopify appspending orders Shopify apps
Key features
- Automatically sends payment reminders via email or SMS for unpaid orders.
- Customizable email and SMS templates to match your store’s branding.
- Automatically cancels unpaid orders to free up blocked inventory.
Pricing
Kindly: Payment Reminder Pro pricing plans
Starter plan
$15 /month
- 50 order follow-ups
- Unlimited emails
- 1 Reminder plan
- SMS optional (pay-per-use)
- Follow up on draft orders
Kind
$40 /month
- 150 order follow-ups
- Unlimited emails
- Unlimited reminder plans
- SMS optional (pay-per-use)
- All PRO features
Kinder
$90 /month
- 500 order follow-ups
- Unlimited emails
- Unlimited reminder plans
- SMS optional (pay-per-use)
- All PRO features
Kindness+
$150 /month
- 2000 order follow-ups
- Unlimited emails
- Unlimited reminder plans
- SMS optional (pay-per-use)
- All PRO features
Not sure which plan to pick? Discuss Starter plan or Kind plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Kindly: Payment Reminder Pro costs for each of the plan(s)
The app has 4 pricing plans: 0 free and 4 paid. The paid plans offered by Kindly: Payment Reminder Pro are Starter plan, Kind, Kinder, Kindness+.
The details of the plans are outlined below.
- Starter plan: the Starter plan plan costs $15 and comes with a 12-day free trial period. The plan offers a host of features, including 50 order follow-ups, Unlimited emails, 1 Reminder plan, SMS optional (pay-per-use), Follow up on draft orders, Choose orders by tags or payment method, Schedule from due, order or invoice date, Auto-cancel, analytics, own domain &more.
- Kind: the Kind plan costs $40 and comes with a 12-day free trial period. The plan offers a host of features, including 150 order follow-ups, Unlimited emails, Unlimited reminder plans, SMS optional (pay-per-use), All PRO features, + Priority support, + Performance insights, + Set allowed sending times.
- Kinder: the Kinder plan costs $90 and comes with a 12-day free trial period. The plan offers a host of features, including 500 order follow-ups, Unlimited emails, Unlimited reminder plans, SMS optional (pay-per-use), All PRO features, + Priority support, + Performance insights, + Set allowed sending times.
- Kindness+: the Kindness+ plan costs $150 and comes with a 12-day free trial period. The plan offers a host of features, including 2000 order follow-ups, Unlimited emails, Unlimited reminder plans, SMS optional (pay-per-use), All PRO features, + Priority support, + Performance insights, + Set allowed sending times.
Kindly: Payment Reminder Pro price summary
| Pricing summary | From $15/month. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of paid plan(s) | $15, $40, $90, $150 |
| Free trial available | Yes, for 12 day(s) |
For further information regarding Kindly: Payment Reminder Pro pricing plans, see the official website.
Comparison
Top Kindly: Payment Reminder Pro alternatives — detailed comparison
The table below highlights the crucial differences between Kindly: Payment Reminder Pro and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (31 reviews) | 4.8 ★ (4,663 reviews) | 4.7 ★ (3,381 reviews) | |
| Developed by | ToastCode | Shopify | Klaviyo | |
| Launch date | 24 August 2020 | 14 April 2020 | 20 September 2012 | |
| Pricing | $15/month, $40/month, $90/month, $150/month | Free | Free, $15/month, $20/month | |
| Objective | Send email reminders to collect payment for unpaid and draft orders. | Email marketing tailored for business | A combined platform for email, SMS, and more customer interactions. | |
| Categories | Email marketing, SMS marketing | Email marketing, SMS marketing | Email marketing, SMS marketing | |
| Key features & highlights | ||||
| Purpose | Automatically remind customers about unpaid sales or draft orders through email to reclaim lost revenue. | Connect and maintain long-term relationships with customers using Shopify's commerce-focused email. | Smart automated marketing for retail, ecommerce, and wellness companies | |
| Features list |
|
|
| |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 100.0% | 0.0% | 90.2% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 4 | 1 | 3 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 12 day(s) | No | No | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.8 ★ | 4.7 ★ | |
| Total reviews | 31 | 2,438 | 3,395 | |
| Launch date | 24 August 2020 | 14 April 2020 | 20 September 2012 | |
More details about Kindly: Payment Reminder Pro
Product description
Kindly facilitates automatic email reminders to customers with unpaid or draft orders, aiding in revenue recovery. Additionally, it can cancel unpaid orders to free up inventory, and provides analytics on recovered revenue. It's available for a 21-day trial with no credit card required.
AI summary
This Shopify app specializes in automating payment reminders and recovering outstanding invoices, particularly for draft orders and manual transactions. Its core features include customizable email reminders with adjustable timing, support for multiple follow-ups, and seamless integration with Shopify POS. The app is noted for its intuitive setup, robust functionality, and flexibility in configuring parameters to suit specific business needs. A key strength is its responsive and proactive customer support, which often provides personalized assistance, quick issue resolution, and even custom solutions like tailored email templates or software patches. The app significantly reduces manual workload by streamlining payment recovery processes, leading to increased paid orders. However, some aspects, such as the DNS configuration interface, could be more user-friendly. While the app’s functionality is generally straightforward, occasional complexity in setup or features may require support intervention. Overall, it offers a reliable, time-saving solution for businesses managing invoice-based sales, backed by exceptional service.
Support
For any questions, concerns, or assistance with Kindly: Payment Reminder Pro, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Kindly: Payment Reminder Pro offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Kindly: Payment Reminder Pro are available in various languages on the Shopify app store, including English, German, and Portuguese (Brazil).
Kindly: Payment Reminder Pro support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English, German, and Portuguese (Brazil) |
Integration
The list of top Shopify apps, features or software tools that Kindly: Payment Reminder Pro seamlessly integrates with are given below.
Shopify AdminCleeroPathwaySufio
Developer
| Name | ToastCode |
| Profile | See all apps by ToastCode |
| Website | View developer profile |
| Address | Bärenlochweg 2, Sennwald, 9465 |
Installation
How to install Kindly: Payment Reminder Pro on your Shopify store
1
Send your details
Your name, email and store domain go straight to the ToastCode team.
2
The developer gets in touch
ToastCode contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
31 total reviews
Kindly: Payment Reminder Pro has an overall rating of 5.0 stars from a total of 31 reviews on the Shopify app store. Of these, 31 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★LOCK-R B.V.from Netherlands · 19 June 2026
We run multiple Shopify stores and take a lot of bank transfer and invoice orders, so chasing unpaid ones used to eat real time every week. Kindly handles that completely on autopilot now. You can build multi-step reminder schedules based on the due date, order receipt date, or invoice sent date, which means the timing actually matches how our payment terms work instead of forcing everything into one rigid flow. shopifyThe flexibility is the standout. We set up separate reminder schedules per payment method and per order tag, so invoice customers and COD customers get treated differently. Unpaid orders auto-cancel after a set number of days, which frees up inventory without us touching anything, and the analytics dashboard shows recovered revenue, success rate, and deliverability so we can actually see what the app is bringing in. shopify + 2 Setup was quick, the email templates are easy to brand, and support has been responsive every time we had a question. If you deal with unpaid or draft orders, this pays for itself fast. Highly recommended.
★★★★★LE CHAT QUI FUMEfrom France · 16 June 2026
Excellente application qui permet de relancer les clients qui ont oublié de payer. Et surtout d'annuler automatiquement la commande. Tout se passe en douceur. C'est simple et facile à configurer. Nous l'utilisons depuis 5 ans sans souci et cela permet de ne pas laisser des commandes dans l'oubli. Parfait !
★★★★★Kardenweltfrom Germany · 14 June 2026
Kindly funktioniert prima. Wir senden auch direkte Rechnungsinfos nach der Bestellung damit - und natürlich alle Zahlungserinnerungen. Im Moment überlegen wir, ob wir die Vorstufe zum Inkasso (also die letzte Mahnstufe) auch per SMS übermitteln sollten. Es gibt nämlich erstaunlich viele Kunden, die viele Kontaktdaten angeben und trotzdem nicht bezahlen. Kann Kindly ebenfalls, könnte auch noch Erfolge bringen. Des Weiteren: Wir nutzen Cleero und Kindly Hand in Hand und der Support ist großartig. Schnell, offen, neugierig auf Prozesse - um zielgerichtet entwickeln zu können. Habe ich so noch nie erlebt. Beeindruckende Qualität. Wir können Kindly nur empfehlen.
★★★★★TerraSlate Inc.from United States · 12 June 2026
This app is an easy no-brainer and works well to recover and bring in money for your store. Easy to install and support is great. Would recommend
★★★★★Kesselstoff Streetwearfrom Germany · 27 February 2026
Hat alles gepasst. Einmal eingerichtet und hat das gemacht was es soll.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#3
Payment reminders
Total reviews
31
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
DE
33.3% of installs
Category & keyword rankings
Position and market share today
| KeywordPayment reminders | #3 | 0.1% ▲0.0 |
| Collectionthank-you-order-status-payment-installments | #4 | 10.2% |
| KeywordReminders | #12 | 0.0% ▼0.0 |
| KeywordROI tracking | #21 | 0.0% ▼0.0 |
Reviews trend
Cumulative reviews · last 6 months
26 → 31 reviews · rating steady at 5.0★
Ranks #3 in 1 of 10 App Store groups tracked.Open full charts →
Kindly: Payment Reminder Pro FAQs
How do I install the Kindly: Payment Reminder Pro Shopify app?
To install Kindly: Payment Reminder Pro on your Shopify store, click on the Kindly: Payment Reminder Pro installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Kindly: Payment Reminder Pro on your Shopify store, then contact us now.
What are the key features of Kindly: Payment Reminder Pro?
The key features offered by Kindly: Payment Reminder Pro to Shopify store owners are:
- Automated payment reminders for unpaid orders & draft orders (email, SMS opt.)
- Multi‑step reminder schedules based on due, receipt or invoice sent date
- Individual reminder schedules based on payment method, order or customer tag.
- Auto‑cancel unpaid orders after X days to free inventory and reduce manual work
- Analytics: recovered revenue, success rate, deliverability & engagement metrics
Does Kindly: Payment Reminder Pro integrate with other Shopify apps or tools?
Yes, Kindly: Payment Reminder Pro seamlessly integrates with other Shopify apps or tools, such as Autopilot: Automatically sends reminder emails for unpaid or draft orders., Template editor: Easily create store layout and secure email templates., Auto-cancel: Remove leftover open orders to free up inventory and boost sales..
Is there a free trial available for Kindly: Payment Reminder Pro?
Yes, Kindly: Payment Reminder Pro offers a 12-day free trial on all its paid plans.
What are the pricing plans for Kindly: Payment Reminder Pro?
The app offers 4 paid plans, which cost $15/month, $40/month, $90/month, $150/month, and come with a 12-day free trial period.
How does billing work for Kindly: Payment Reminder Pro?
Kindly: Payment Reminder Pro uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Kindly: Payment Reminder Pro allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Kindly: Payment Reminder Pro offer customer support?
Yes, Kindly: Payment Reminder Pro offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Kindly: Payment Reminder Pro offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Kindly: Payment Reminder Pro compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
Alternatives
by Klaviyo
A combined platform for email, SMS, and more customer interactions.
Free to install · From $15/mo
Omnisend Email Marketing & SMS
by Omnisend
Send emails, newsletters, and text messages. Increase your subscriber base using popups.
Free plan · From $16/mo
Most popular
Most popular Shopify apps on the market
by Judge.me
Product reviews with pictures and videos for credibility and search engine optimization.
Free plan · From $15/mo · 15d trial
by TikTok Inc.
Display your products to billions of TikTok users.
Free
by Shopify
Simplify all tasks and focus on your business.
Free
by Loox
Marketing with Social Proof: Using Product Reviews, Referrals, and Upselling
Free plan · From $49.99/mo · 14d trial
5.0★★★★★31 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- LBLOCK-R B.V.★★★★★
We run multiple Shopify stores and take a lot of bank transfer and invoice orders, so chasing unpaid ones used to eat real time every week. Kindly handles that completely on autopilot now. You can build multi-step reminder schedules based on the due date, order receipt date, or invoice sent date, which means the timing actually matches how our payment terms work instead of forcing everything into one rigid flow. shopifyThe flexibility is the standout. We set up separate reminder schedules per payment method and per order tag, so invoice customers and COD customers get treated differently. Unpaid orders auto-cancel after a set number of days, which frees up inventory without us touching anything, and the analytics dashboard shows recovered revenue, success rate, and deliverability so we can actually see what the app is bringing in. shopify + 2 Setup was quick, the email templates are easy to brand, and support has been responsive every time we had a question. If you deal with unpaid or draft orders, this pays for itself fast. Highly recommended.
- LCLE CHAT QUI FUME★★★★★
Excellente application qui permet de relancer les clients qui ont oublié de payer. Et surtout d'annuler automatiquement la commande. Tout se passe en douceur. C'est simple et facile à configurer. Nous l'utilisons depuis 5 ans sans souci et cela permet de ne pas laisser des commandes dans l'oubli. Parfait !
- KAKardenwelt★★★★★
Kindly funktioniert prima. Wir senden auch direkte Rechnungsinfos nach der Bestellung damit - und natürlich alle Zahlungserinnerungen. Im Moment überlegen wir, ob wir die Vorstufe zum Inkasso (also die letzte Mahnstufe) auch per SMS übermitteln sollten. Es gibt nämlich erstaunlich viele Kunden, die viele Kontaktdaten angeben und trotzdem nicht bezahlen. Kann Kindly ebenfalls, könnte auch noch Erfolge bringen. Des Weiteren: Wir nutzen Cleero und Kindly Hand in Hand und der Support ist großartig. Schnell, offen, neugierig auf Prozesse - um zielgerichtet entwickeln zu können. Habe ich so noch nie erlebt. Beeindruckende Qualität. Wir können Kindly nur empfehlen.
- TITerraSlate Inc.★★★★★
This app is an easy no-brainer and works well to recover and bring in money for your store. Easy to install and support is great. Would recommend
- KSKesselstoff Streetwear★★★★★
Hat alles gepasst. Einmal eingerichtet und hat das gemacht was es soll.
- TITMG Industrial CA★★★★★
Let's just say this app brought back more customers than my sales team can handle. And the support team is quick to address my questions. Well done, Kindly team!
- CBCoachingcard by Niko★★★★★
Kindly funktioniert wunderbar und hat zu einer enormen Arbeitserleichterung geführt. Der Kundenservice ist spitze!
- OBOutletspecialist BV★★★★★
Perfect service, quick respond on tickets. Well recommended app and team for recovering outstanding payments.
About ShopDigest
The Shopify ecosystem, shown through the work
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
No commissions, no pay-to-rank placements. The best work rises because people save and follow it.
More about ShopDigestAbout ShopDigest
Show the work.
Win the work.
A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.