Mercuri SMS Marketing WhatsApp Shopify App by Mercuri CX

We cannot recommend Mercuri SMS Marketing WhatsApp enough. What truly sets this apart is the personal attention from Karthik. He took the time to understand our needs and helped us set up the right solutions with great care. His patience has been exceptional ... spending time with us and personally guiding us through installation and activation over video calls. We run an apparel store on Shopify with a large customer database that we had not been able to use efficiently or responsibly until now. Mercuri has completely changed that for us.The product itself is fantastic... smooth, glitch-free, and thoughtfully built to address our requirements. Moving from our earlier inefficient solutions to this one has been a great decision.Very happy to have discovered Karthik and Mercuri.

Applicazione molto utile, ben fatta e il supporto è super disponibile per l'implementazione! Per il momento la consiglio

Working with the Mercury SMS app on Shopify has been a fantastic experience. The platform has been incredibly helpful for managing and improving my WhatsApp communication.A special thank you to Karthik, who has provided exceptional support. Whenever I’ve had questions, needed help with something that seemed difficult, or wanted to implement a feature that wasn’t straightforward, Karthik has gone above and beyond to assist—often even helping by writing the code needed to make it work.The level of customer support has been outstanding, responsive, and genuinely helpful. It makes a huge difference knowing there’s a team behind the app that is willing to step in and solve problems quickly.I highly recommend Mercury SMS to anyone using Shopify who wants a reliable messaging solution backed by excellent support.

Superb app ! We have been using this from last week and performance is amazing. Seamless integration with Shopify, Awesome UX and amazing rates and such a good customer support.Highly recommend it !!

We've been using Mercuri since 2021, starting with our Wix site, and recently migrated to Shopify. The transition was seamless, thanks to their team.Mercuri has transformed how we manage appointments - from automated booking confirmations, reminders and order notifications to recovering abandoned bookings and carts through WhatsApp and SMS. The AI support agents handle common questions like "What are your hours?" and "Can I reschedule?" 24/7, which has significantly reduced no-shows and freed up our staff.Beyond the product itself, the founder has personally worked with us to plan and execute booking campaigns to fill slow periods and re-engage past clients.Excellent product for ecommerce and appointment-based businesses, outstanding support, and a great team.

Product is simple, intuitive interface, and the Shopify integration works flawlessly. Syncing existing Shopify segments and automations is smooth, making it one of the strongest Shopify integrations available.The onboarding team is supportive, quick to act, ensuring campaigns are going live faster. I enjoyed their speed, promptness and delivery promise.Overall, the product and teams are agile, receptive to feedback, fast to implement changes with a fast support system in place. So far enjoyed working with them!

Great platform to chat with your clients at any point in their journey.

Mercuri has a user-friendly interface, reliable support and seamless integration with Shopify & the WhatsApp Commerce. One can easily sync their Shopify catalog and start selling products on WhatsApp.Many of the main-stream WhatsApp service providers do not provide requisite support, that was one of the main reasons for us to switch to Mercuri. The product is currently new and advanced features are under development, looking forward to upcoming updates.