NestDesk AI Agents & AI Chat Shopify App
by NestScaleCustomer service solution with live chat, helpdesk, chatbot, etc. to boost sales. Provide excellent customer service during the holiday/ Black Friday Cyber Monday to increase sales.
4.9
(32)
Mindfull Mall, India
This is very good app it's give me facility over 24/7 I am giving ratings of 5 .....this app helps u a lot
Install in your Shopify Store
NestDesk AI Agents & AI Chat Charts
Track NestDesk AI Agents & AI Chat's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of NestDesk AI Agents & AI Chat
Pros
Exceptional Customer Support: Consistently praised for fast, personalized, and effective assistance.
User-Friendly Interface: Intuitive design and ease of use, especially for beginners.
Seamless Integration: Works well with platforms like Shopify for order and product imports.
Fast Issue Resolution: Quick troubleshooting and problem-solving by support teams.
Cons
Limited Advanced Features: Some users noted missing tools like pre-made Q&A or visitor notifications.
Minor Bugs: Occasional interface glitches reported during initial use.
Screenshots
About the App
Provide excellent customer service during the holiday/ Black Friday Cyber Monday to increase sales.
- Unified Messaging System: Handle and reply to Facebook Messenger and Live Chat messages from a single inbox.
- Chat-based shopping: Chat, browse products, make recommendations, and place orders at the same time.
- Widget Creation: Make your own strong self-help tool with Helpcenter & order tracking.
- Personalized Data Insights: Keep a record of customer data, orders, and past conversations for a personalized experience.
- Chatbot Efficiency: Use a chatbot to automatically answer recurring questions and solve problems more quickly.
Keywords
Key Features
- Centralize all support conversations from multiple stores and channels in one inbox.
- Automate customer service with an AI chatbot for 24/7 support.
- Recommend products and create orders directly within chat conversations.
Pricing
NestDesk AI Agents & AI Chat Pricing Plans
FREE
$0/month
Unlimited conversations
1 agent as admin
1 store integration
1 Facebook integration
Live chat customization
BASIC
$5.99/month
Unlimited conversations & agents
2 stores & FB integrations
Live visitor data
Automation rules
Order tracking
ADVANCED
$14.99/month
Unlimited conversations & agents
Unlimited stores, channels & FAQs
All in Basic, plus
Chatbot
Business hours
PROFESSIONAL
$34.99/month
Unlimited conversations & agents
Unlimited stores, channels & FAQs
All in Advanced, plus
AI Chatbot
500 replies/month
Not sure which plan to pick? Discuss FREE or BASIC plans with us, learn about custom pricing, or get a demo.
Here's an overview of NestDesk AI Agents & AI Chat costs for each of the plan(s):
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by NestDesk AI Agents & AI Chat: (FREE). The paid plan(s) offered by NestDesk AI Agents & AI Chat: (BASIC, ADVANCED, PROFESSIONAL).
The details of the plan(s) are outlined below:
FREE: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Unlimited conversations, 1 agent as admin, 1 store integration, 1 Facebook integration, Live chat customization, Browser notifications, Mobile app.
BASIC: The BASIC plan costs $5.99 and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited conversations & agents, 2 stores & FB integrations, Live visitor data, Automation rules, Order tracking, Remove watermark, 5 FAQs.
ADVANCED: The ADVANCED plan costs $14.99 and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited conversations & agents, Unlimited stores, channels & FAQs, All in Basic, plus, Chatbot, Business hours, Offline email notifications.
PROFESSIONAL: The PROFESSIONAL plan costs $34.99 and comes with a 7-day free trial period. The plan offers a host of features, including Unlimited conversations & agents, Unlimited stores, channels & FAQs, All in Advanced, plus, AI Chatbot, 500 replies/month, Order management.
NestDesk AI Agents & AI Chat Price Summary
| Pricing summary | Free plan available. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $5.99, $14.99, $34.99 |
| Free trial available | Yes, for 7 day(s) |
NestDesk AI Agents & AI Chat Shopify App Discounts
If you are looking for discounts on NestDesk AI Agents & AI Chat app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with NestScale to secure better deals on the NestDesk AI Agents & AI Chat app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about NestDesk AI Agents & AI Chat
“This is very good app it's give me facility over 24/7 I am giving ratings of 5 .....this app helps u a lot ”
“I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience. So far I'm happy with this app and I do recommend it. ”
“Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.”
Trusted By
Trusted by the best Shopify stores
Mindfull Mall
India
Gardening Plants And Flowers
United States
RosaLee's Notables
United States
Ariana's Fans
South Africa
Welook
India
AutoGear Hub
Pakistan
Kakadu Traders Australia
Australia
My Store
United Kingdom
Customer service solution with live chat, helpdesk, chatbot, etc. to boost sales.
Generate sales through discussion
Make draft, paid or pending orders directly from your helpdesk. Turn each customer conversation into a chance for a sale.
No more lost messages
Respond immediately to customer questions from a single inbox across all channels. Receive alerts every time a Facebook message or live chat comes through.
Make customer services more personalized
Display customer data beside each message. Customize their experience based on their unique needs.
Comparison
Top NestDesk AI Agents & AI Chat Alternatives Detailed Comparison
The table below highlights the crucial differences between NestDesk AI Agents & AI Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(32 reviews) | 4.8(1,347 reviews) | |
| Developed by | NestScale | TIDIO LLC | |
| Launch Date | 6/21/2022 | 7/14/2014 | |
| Pricing | Free, $5.99/month, $14.99/month, $34.99/month | Free, $29/month, $29/month, $39/month | |
| Objective | Provide excellent customer service during the holiday/ Black Friday Cyber Monday to increase sales. | Live chat is enhanced with chatbots for superior customer support. | |
| Categories | Chat, Helpdesk | Chat, Helpdesk | |
| Key Features & Highlights | |||
| Purpose | Customer service solution with live chat, helpdesk, chatbot, etc. to boost sales. | Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more. | |
| Features List |
|
| |
| Highlights | - | - | |
| User Reviews and Ratings | |||
| Recommended % | 100.0% | 93.5% | |
| Pros |
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| |
| Cons |
|
| |
| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.9 | 4.8 | |
| Total Reviews | 32 | 1,357 | |
| Launch Date | 6/21/2022 | 7/14/2014 | |
| SD Points | 1 | 846 | |
More Details About NestDesk AI Agents & AI Chat
Product Description
NestDesk is a centralized platform where all customer support discussions across multiple stores and channels can be managed from one inbox. It aids in increasing sales by giving complete customer context and product recommendations during chat, and provides 24/7 customer service with the assistance of Helpdesk & Chatbot. Its mobile app allows support from anywhere, leading to happier customers and an increase in sales.
AI Summary
This Shopify app provides a comprehensive live chat and helpdesk solution designed to enhance customer engagement and streamline support for e-commerce stores. Its key features include seamless integration with Shopify, enabling order and product imports, as well as tools like AI chatbots, customizable interfaces, and cross-platform compatibility. The app excels in user-friendliness, with an intuitive setup and efficient notifications, making it accessible even for beginners. A notable strength is its responsive and personalized customer support, often highlighted for quick issue resolution and hands-on assistance during onboarding. However, some limitations include occasional technical hiccups during initial use and a lack of certain advanced features like Messenger synchronization or visitor notifications, which could improve functionality. While the app is praised for its free tier and robust support, minor interface bugs and customization gaps occasionally arise. Overall, it serves as a reliable alternative to Shopify’s native inbox, particularly for stores prioritizing real-time customer interaction and dedicated support.
Support
For any questions, concerns, or assistance with NestDesk AI Agents & AI Chat, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, NestDesk AI Agents & AI Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
NestDesk AI Agents & AI Chat Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that NestDesk AI Agents & AI Chat seamlessly integrates are given below:
Developer
Looking to install NestDesk AI Agents & AI Chat app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Customer Reviews
NestDesk AI Agents & AI Chat has an overall rating of 4.9 stars from a total of 32 reviews on the Shopify app store. Of these, 32 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
This is very good app it's give me facility over 24/7 I am giving ratings of 5 .....this app helps u a lot
This is very good app it's give me facility over 24/7 I am giving ratings of 5 .....this app helps u a lot
I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience. So far I'm happy with this app and I do recommend it.
I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience. So far I'm happy with this app and I do recommend it.
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Video Demo and Screenshots
Product Video
Product Screenshots
Installation Steps
How to install NestDesk AI Agents & AI Chat on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
NestDesk AI Agents & AI Chat FAQ's
How do I install the NestDesk AI Agents & AI Chat Shopify app?
To install NestDesk AI Agents & AI Chat app on your Shopify store, click on the NestDesk AI Agents & AI Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install NestDesk AI Agents & AI Chat on your Shopify store, then contact us now.
What are the key features of NestDesk AI Agents & AI Chat?
The key features offered by NestDesk AI Agents & AI Chat to Shopify store owners are:
- ✅Manage & respond to all messages across channels and stores in one single inbox.
- ✅Automate your support & solve customers’ questions with the NestDesk AI chatbot.
- ✅Share product recommendations, browse inventory & create orders while chatting.
- ✅Make powerful self-service widget with Helpdesk, order tracking & order action.
- ✅Have customer profiles, preview carts & track website visitors in real-time.
Does NestDesk AI Agents & AI Chat integrate with other Shopify apps or tools?
Yes, NestDesk AI Agents & AI Chat seamlessly integrates with other Shopify apps or tools, such as Handle and reply to Facebook Messenger and Live Chat messages from a single inbox., Chat, browse products, make recommendations, and place orders at the same time., Make your own strong self-help tool with Helpcenter & order tracking..
Is there a free trial available for NestDesk AI Agents & AI Chat?
Yes, NestDesk AI Agents & AI Chat offers 7 days free trial on all its paid plans.
What are the pricing plans for NestDesk AI Agents & AI Chat?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $5.99/month, $14.99/month, $34.99/month, and come with a 7-day free trial period.
How does billing work for NestDesk AI Agents & AI Chat?
NestDesk AI Agents & AI Chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, NestDesk AI Agents & AI Chat allows its subscribers to cancel or upgrade their subscription plan at any time.
Does NestDesk AI Agents & AI Chat offer customer support? How can I get assistance?
Yes, NestDesk AI Agents & AI Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, NestDesk AI Agents & AI Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is NestDesk AI Agents & AI Chat compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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