Order Lookup | venntov Shopify App
by venntovAutomate order tracking to save customer service time. Your customers will enjoy live tracking of their orders.
4.2
(35)
Thetopboss, United States
Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to
Install in your Shopify Store
Order Lookup | venntov Charts
Track Order Lookup | venntov's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Order Lookup | venntov
Pros
Effective Order Tracking: Simplifies order lookup for customers, reducing customer service inquiries.
Easy Installation: The app is frequently praised for its straightforward setup process.
Customization Options: Users appreciate the ability to tailor the app’s appearance and functionality.
Time-Saving: Significantly reduces the workload for businesses by automating order status updates.
Cons
Subscription Issues: Multiple users report being charged despite uninstalling or during free trials.
High Fees: Complaints about unexpected or excessive charges, especially per-order fees.
Screenshots
About the App
Your customers will enjoy live tracking of their orders.
- Customer Inquiry: Customer order search
- Shipping Monitoring: Tracking orders from more than 100 delivery companies
- Order look-up page Customization: Order search page you can personalize
Keywords
Key Features
- Automatically syncs orders and updates shipping info from global carriers.
- Provides real-time order tracking across over 100 shipping carriers.
- Reduces customer inquiries with a self-service order lookup portal.
Pricing
Order Lookup | venntov Pricing Plans
Order Lookup - 10
$10/month
Here's an overview of Order Lookup | venntov costs for each of the plan(s):
The app offers 1 paid plan(s). The paid plan(s) offered by Order Lookup | venntov: (Order Lookup - 10).
The plan encompasses all the features provided by the app.
Order Lookup | venntov Price Summary
| Pricing summary | $10/month. Free trial available. |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 1 |
| Cost of Paid Plan(s) | $10 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Order Lookup | venntov app pricing plans, see the official website.
Order Lookup | venntov Shopify App Discounts
If you are looking for discounts on Order Lookup | venntov app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with venntov to secure better deals on the Order Lookup | venntov app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Order Lookup | venntov
“Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to”
“This app simplifies how my customers would be able to look up their orders. i love it! And I know my customers will love it too! ”
“This application has really helped our customers engage a little more with their orders, I would 100% recommend!”
Trusted By
Trusted by the best Shopify stores
Thetopboss
United States
Hype-Not Unique Cases
United States
homeexerciseband
Belgium
Dealsmetro
Canada
ExcluLights
United States
Peak Venture Company
Canada
Ballout Clothing
United States
The Tiny Treasure
United Kingdom
Automate order tracking to save customer service time.
Cut down customer assistance
Your customers can use their email or order number to check their orders, decreasing the number of order questions in your inbox.
Real-time tracking
Provide your customer with instant order details using a totally personalized order lookup page.
Support for ePacket
Order lookup is ideal for dropshipping businesses, as it works flawlessly with ePacket.
Comparison
Top Order Lookup | venntov Alternatives Detailed Comparison
The table below highlights the crucial differences between Order Lookup | venntov and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.2(35 reviews) | 5.0(3,164 reviews) | |
| Developed by | venntov | Channelwill | |
| Launch Date | 10/11/2012 | 1/25/2019 | |
| Pricing | $10/month | Free, $11/month, $59/month, $479/month | |
| Objective | Your customers will enjoy live tracking of their orders. | Order Tracking, Order Search, Tracking Page, Order Monitor | |
| Categories | Order tracking | Order tracking, Shipping | |
| Key Features & Highlights | |||
| Purpose | Automate order tracking to save customer service time. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | |
| Features List |
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| Highlights | - |
| |
| User Reviews and Ratings | |||
| Recommended % | 80.0% | 99.1% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 1 | 4 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.2 | 5.0 | |
| Total Reviews | 35 | 3,180 | |
| Launch Date | 10/11/2012 | 1/25/2019 | |
| SD Points | N/A | 1708 | |
More Details About Order Lookup | venntov
Product Description
Order Lookup is a tool for Shopify storefronts that provides customers with real-time order tracking details. Customers can input their email and order number to view their order information, which includes any notes or tracking updates added by the store owner.
AI Summary
The app is a Shopify order-tracking solution designed to reduce customer service inquiries by allowing customers to independently check their order status. Its key features include easy installation, customizable tracking pages, and integration with order confirmation emails. The app effectively minimizes "where is my order?" requests, improving efficiency for store owners. Strengths include responsive customer support, quick setup, and a user-friendly interface, with many noting significant reductions in support workload. However, limitations include inconsistent subscription cancellation processes, with reports of charges persisting after uninstallation. Some users encounter technical issues, such as formatting misalignments or partial tracking functionality, while others criticize the pricing structure, which includes a flat fee plus per-order charges. Support responsiveness varies, with some praising timely assistance and others reporting unresolved issues. Customization options, though available, are occasionally described as insufficient for advanced needs. Overall, the app is valued for its core functionality but faces criticism around billing transparency and occasional reliability concerns.
Support
For any questions, concerns, or assistance with Order Lookup | venntov, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Order Lookup | venntov offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Order Lookup | venntov Support Information In A Nutshell:
| Support Email: | [email protected] |
| Contact Number(s): | Not available |
| FAQ Page: | FAQ details |
| Privacy Policy: | Privacy details |
| Language Support: | English |
Integration
The list of top Shopify apps or features or software tools that Order Lookup | venntov seamlessly integrates are given below:
Developer
Looking to install Order Lookup | venntov app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Order Lookup | venntov Q&A
How does this app reduce customer support inquiries?
Customers can independently check their order status using their email or order number, reducing repetitive "Where is my order?" questions to your support team.
Can I customize the order tracking page?
Yes, you can personalize the order lookup page with your branding, ensuring a seamless and professional experience for your customers.
Does it work with international shipping carriers?
The app syncs with over 100 global carriers, providing real-time tracking updates for both domestic and international orders.
Is this app useful for dropshipping businesses?
Absolutely! It automatically updates shipping info from carriers like ePacket, making it ideal for dropshippers managing high order volumes.
How does real-time tracking benefit my customers?
Customers get instant updates on their order status, improving transparency and reducing anxiety about delivery delays.
Can customers track orders without contacting support?
Yes, they simply enter their email and order number on a self-service portal to access live tracking details.
Does the app support delivery notifications?
Yes, it sends automated email notifications with tracking updates, including estimated delivery dates and carrier info.
Will it integrate with my Shopify store?
Seamlessly! The app syncs orders directly from Shopify and displays tracking info on a branded storefront page.
Is there a multilingual tracking feature?
Yes, the tracking page supports translations, making it accessible for international customers in their preferred language.
How does this app save me time?
By automating order tracking and reducing manual support tasks, you can focus on growing your business instead of answering repetitive inquiries.
Customer Reviews
Order Lookup | venntov has an overall rating of 4.2 stars from a total of 35 reviews on the Shopify app store. Of these, 28 (80.0%) are positive, 1 (2.9%) are neutral, and 6 (17.1%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to
This app simplifies how my customers would be able to look up their orders. i love it! And I know my customers will love it too!
This application has really helped our customers engage a little more with their orders, I would 100% recommend!
I am new user. But I think this can be of great value and time saving. It looks simple and effective.
Free trial is working well so far, couldn't find any other app like this one- it works very well and is super easy to install.
Free trial is working well so far, couldn't find any other app like this one- it works very well and is super easy to install.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Order Lookup | venntov on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Order Lookup | venntov FAQ's
How do I install the Order Lookup | venntov Shopify app?
To install Order Lookup | venntov app on your Shopify store, click on the Order Lookup | venntov installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.
If you need our expert guidance to help you install Order Lookup | venntov on your Shopify store, then contact us now.
What are the key features of Order Lookup | venntov?
The key features offered by Order Lookup | venntov to Shopify store owners are:
- ✅Order lookup with branded tracking page
- ✅Order tracking across over 100 shipping carriers
- ✅Auto sync orders and update shipping from global carrier
- ✅No more WISMO tickets
- ✅Great for dropshipping
Does Order Lookup | venntov integrate with other Shopify apps or tools?
Yes, Order Lookup | venntov seamlessly integrates with other Shopify apps or tools, such as Customer order search, Tracking orders from more than 100 delivery companies, Order search page you can personalize.
Is there a free trial available for Order Lookup | venntov?
Yes, Order Lookup | venntov offers 7 days free trial on all its paid plans.
What are the pricing plans for Order Lookup | venntov?
The app offers 1 paid plan, which costs $10/month, and comes with a 7-day free trial period.
How does billing work for Order Lookup | venntov?
Order Lookup | venntov uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Order Lookup | venntov allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Order Lookup | venntov offer customer support? How can I get assistance?
Yes, Order Lookup | venntov offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Additionally, Order Lookup | venntov offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Order Lookup | venntov compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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