by Dondy
Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Free plan · From $6.99/mo · 7d trial
SaleSmartly: AI Chat & Inbox Shopify App by SaleSmartly
Smart Sales by SaleSmartly Customer service for humans Tools for managing conversations across different platforms and for automating marketing tactics.
5.0 17 reviewsFree
Pros and cons
Pros and cons of SaleSmartly: AI Chat & Inbox
Pros
- Improved Work Efficiency: The app significantly enhances productivity and collaboration for business and customer service teams.
- Supportive Staff: The assistance provided by the staff is highly valued by users.
Screenshots
About the app
Tools for managing conversations across different platforms and for automating marketing tactics.
- Integrated Chat Channels: Multi-Channel Chat: Combining Chat Plugin, Messenger, WhatsApp, and others.
- Automated Marketing Templates: Automated Marketing: Many automatic and robotic templates available.
- Customer Support Availability: Smart Customer Service: Available 24/7 for your needs.
- Real-time translation: Automatic translation of two languages in real-time.
- Session Analytics: Data Analysis: Reviewing session statistics and examining daily session impacts.
Keywords
Omnichannel chat Shopify appsMulti-channel messaging Shopify appsCustomer support automation Shopify appsTeam collaboration chat Shopify appsCRM for Shopify appsSupport metrics analysis Shopify appsSocial media chat Shopify appsEfficient customer service Shopify appsAutomated chat support Shopify appsUnified chat interface Shopify apps
Key features
- Combines messages from multiple chat platforms into a single dashboard.
- Automates responses to reduce customer wait times.
- Enables team members to collaborate on chats seamlessly.
Pricing
SaleSmartly: AI Chat & Inbox pricing plans
Free
$0 /month
- 2 Member
- 1 Official Channel
- 1 Hosted Device
- 100 Monthly active contacts
- 10,000 free AI assistant points per mont
Pro
$15.90one-time charge /month
- 2 Member
- 10 Official Channel
- 1 Hosted Device
- Unlimited monthly active contacts
- 100,000 free AI assistant points per mon
Max
$199one-time charge /month
- 10 Member
- 30 Official Channel
- 10 Hosted Device
- Unlimited monthly active contacts
- 1 million free AI assistant points per m
Not sure which plan to pick? Discuss Free or Pro plans with us, learn about custom pricing, or get a demo.
Here’s an overview of SaleSmartly: AI Chat & Inbox costs for each of the plan(s)
The app has 3 pricing plans: 3 free and 0 paid. The free plans offered by SaleSmartly: AI Chat & Inbox are Free, Pro, Max.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 2 Member, 1 Official Channel, 1 Hosted Device, 100 Monthly active contacts, 10,000 free AI assistant points per mont, 200 AI member messages/month, 7x12 after-sales service.
- Pro: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 2 Member, 10 Official Channel, 1 Hosted Device, Unlimited monthly active contacts, 100,000 free AI assistant points per mon, 2,000 AI member messages/month, Channel distribution links, Marketing Mass Sending.
- Max: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 10 Member, 30 Official Channel, 10 Hosted Device, Unlimited monthly active contacts, 1 million free AI assistant points per m, 5,000 AI member messages/month, Exporting chat history, API Interface.
SaleSmartly: AI Chat & Inbox price summary
| Pricing summary | Free plan available |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 3 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding SaleSmartly: AI Chat & Inbox pricing plans, see the official website.
Comparison
Top SaleSmartly: AI Chat & Inbox alternatives — detailed comparison
The table below highlights the crucial differences between SaleSmartly: AI Chat & Inbox and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (18 reviews) | 4.9 ★ (825 reviews) | 4.6 ★ (5,816 reviews) | |
| Developed by | SaleSmartly | Dondy | Shopify | |
| Launch date | 13 April 2022 | 15 March 2023 | 14 August 2019 | |
| Pricing | Free, Free, Free | Free, $6.99/month, $79.99/month, $159.99/month | Free | |
| Objective | Tools for managing conversations across different platforms and for automating marketing tactics. | Abandoned cart recovery, AI agent & automations on WhatsApp | Engage with customers and boost sales using free chat. | |
| Categories | Chat | Abandoned cart, Chat | Chat | |
| Key features & highlights | ||||
| Purpose | Smart Sales by SaleSmartly Customer service for humans | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | Get new customers and make sales by interacting with shoppers in chat. | |
| Features list |
|
|
| |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 100.0% | 96.2% | 91.9% | |
| Pros |
|
|
| |
| Cons | — |
|
| |
| Pricing and plans | ||||
| Total pricing plans | 3 | 4 | 0 | |
| Free plan | Available | Available | Not available | |
| Free trial | No | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.9 ★ | 4.6 ★ | |
| Total reviews | 17 | 838 | 5,828 | |
| Launch date | 13 April 2022 | 15 March 2023 | 14 August 2019 | |
More details about SaleSmartly: AI Chat & Inbox
Product description
Smart bots and automated marketing systems are combined with multiple chat management channels like Messenger, WhatsApp, Instagram, Line, Telegram, Slack, WeChat and Email. This integration is designed to rapidly boost your sales.
AI summary
The app is a business and customer service tool designed to enhance work efficiency and collaboration within teams. Its strengths include robust functionality that supports operational workflows and seamless team coordination. The app also provides reliable customer support, contributing to a positive user experience. While the reviews highlight its effectiveness, there is no detailed information about specific features or potential limitations, making it difficult to assess its suitability for more specialized needs. Overall, the app appears to be a practical solution for improving productivity and teamwork in business environments.
Support
For any questions, concerns, or assistance with SaleSmartly: AI Chat & Inbox, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the SaleSmartly: AI Chat & Inbox are available in various languages on the Shopify app store, including Chinese (Simplified), Chinese (Traditional), English, French, Thai, Vietnamese, Indonesian, Malay, Korean, Portuguese (Brazil), Khmer, Filipino, Japanese, Spanish, Russian, Hindi, Turkish, and Burmese.
SaleSmartly: AI Chat & Inbox support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | Chinese (Simplified), Chinese (Traditional), English, French, Thai, Vietnamese, Indonesian, Malay, Korean, Portuguese (Brazil), Khmer, Filipino, Japanese, Spanish, Russian, Hindi, Turkish, and Burmese |
Integration
The list of top Shopify apps, features or software tools that SaleSmartly: AI Chat & Inbox seamlessly integrates with are given below.
emailfacebook messengerinstagramtelegramtiktokwhatsapp
Developer
| Name | SaleSmartly |
| Profile | See all apps by SaleSmartly |
| Website | View developer profile |
| Address | 广州市天河区高德置地春A座2901, 广州, GD, 510000 |
Installation
How to install SaleSmartly: AI Chat & Inbox on your Shopify store
1
Send your details
Your name, email and store domain go straight to the SaleSmartly team.
2
The developer gets in touch
SaleSmartly contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
17 total reviews
SaleSmartly: AI Chat & Inbox has an overall rating of 5.0 stars from a total of 17 reviews on the Shopify app store. Of these, 17 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Risenmegafrom United States · 2 September 2026
I run sales for my Instagram account with SaleSmartly. It boosts my sales and strengthens relationships with my clients. It’s fast and user‑friendly, and I really value the promotional streams for customers. Competitive pricing and its simple interface made me switch, plus the initial setup was effortless.
★★★★★13Customfrom Hong Kong SAR · 1 September 2026
SaleSmartly 帮我省去来回切换后台的时间，AI 还可以总结对话要点，跟进老客户的时候不用翻来翻去，非常适合团队使用。
★★★★★BLIKAfrom Hong Kong SAR · 11 January 2026
这个SaleSmartly吧,其实市面上有不少同类工具。就冲他家服务好买了，太贴心了他家工作人员，我做独立站的，不知道怎么加插件，还要一堆设置的问题，给我远程操作讲解得明明白白。
★★★★★idslightsfrom China · 7 September 2025
必须来夸夸客服和产品！安装时我对着教程还犯迷糊，找客服请教，人家不光秒回，还特意发了操作截图，一步步教我弄好，现在用着插件也顺顺利利，体验超棒！
★★★★★LA-Proaudioincfrom China · 6 January 2025
非常不错.有问题客服快速响应.及时处理.软件使用给我们提供了很多便利.让我们更好的给业务员提升工作效率,
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#40
facebook messenger
Total reviews
17
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
HK
53.6% of installs
Category & keyword rankings
Position and market share today
| Keywordfacebook messenger | #40 | — ▼0.0 |
| KeywordSend transcript | #45 | — ▼0.0 |
| Keywordshopify inbox | #63 | — |
| KeywordReal-time translation | #80 | — |
Reviews trend
Cumulative reviews · last 6 months
15 → 17 reviews · rating steady at 5.0★
Ranks #40 in 1 of 4 App Store groups tracked.Open full charts →
SaleSmartly: AI Chat & Inbox FAQs
How do I install the SaleSmartly: AI Chat & Inbox Shopify app?
To install SaleSmartly: AI Chat & Inbox on your Shopify store, click on the SaleSmartly: AI Chat & Inbox installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install SaleSmartly: AI Chat & Inbox on your Shopify store, then contact us now.
What are the key features of SaleSmartly: AI Chat & Inbox?
The key features offered by SaleSmartly: AI Chat & Inbox to Shopify store owners are:
- Connect website chat and supported messaging channels in one shared inbox.
- Deploy an AI employee to respond, qualify, translate, and hand off conversations
- Route conversations to teammates with customer context and chat history.
- Support global shoppers faster with real-time conversation translation.
- Segment contacts and track service and team performance from one workspace.
Does SaleSmartly: AI Chat & Inbox integrate with other Shopify apps or tools?
Yes, SaleSmartly: AI Chat & Inbox seamlessly integrates with other Shopify apps or tools, such as Multi-Channel Chat: Combining Chat Plugin, Messenger, WhatsApp, and others., Automated Marketing: Many automatic and robotic templates available., Smart Customer Service: Available 24/7 for your needs..
Is there a free trial available for SaleSmartly: AI Chat & Inbox?
No, SaleSmartly: AI Chat & Inbox does not offer any free trial.
What are the pricing plans for SaleSmartly: AI Chat & Inbox?
The app offers 3 plans that are forever-free.
How does billing work for SaleSmartly: AI Chat & Inbox?
SaleSmartly: AI Chat & Inbox is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, SaleSmartly: AI Chat & Inbox allows its subscribers to cancel or upgrade their subscription plan at any time.
Does SaleSmartly: AI Chat & Inbox offer customer support?
Yes, SaleSmartly: AI Chat & Inbox offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is SaleSmartly: AI Chat & Inbox compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★17 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- RIRisenmega★★★★★
I run sales for my Instagram account with SaleSmartly. It boosts my sales and strengthens relationships with my clients. It’s fast and user‑friendly, and I really value the promotional streams for customers. Competitive pricing and its simple interface made me switch, plus the initial setup was effortless.
- 1313Custom★★★★★
SaleSmartly 帮我省去来回切换后台的时间，AI 还可以总结对话要点，跟进老客户的时候不用翻来翻去，非常适合团队使用。
- BLBLIKA★★★★★
这个SaleSmartly吧,其实市面上有不少同类工具。就冲他家服务好买了，太贴心了他家工作人员，我做独立站的，不知道怎么加插件，还要一堆设置的问题，给我远程操作讲解得明明白白。
- IDidslights★★★★★
必须来夸夸客服和产品！安装时我对着教程还犯迷糊，找客服请教，人家不光秒回，还特意发了操作截图，一步步教我弄好，现在用着插件也顺顺利利，体验超棒！
- LALA-Proaudioinc★★★★★
非常不错.有问题客服快速响应.及时处理.软件使用给我们提供了很多便利.让我们更好的给业务员提升工作效率,
- HEhealsk★★★★★
SaleSmartly的API接口让我们能够整合多渠道客户数据，并在一个界面中呈现给客服团队，从而实现更高效、更个性化的客户服务体验
- JMJingle Mining★★★★★
目前调研运用到的最合适的跨境电商集合在线沟通系统。除了完美应用到Shopify独立站，还可以整合入 客服的Email、WhatsApp、Telegram、Tiktok、Facebook Message甚至VK。在线反应应用的接口，和可视化编辑进线流程搭配AI机器人。使得客服工作效率大大提升！算不上完美，但需求开发响应迅速。这个最难能可贵~~ 非常值得使用！！
- SASantic-custom★★★★★
SaleSmartly聊天插件的功能非常全面，价格也很优惠，各种组合功能让顾客体验更满意，也更让我们团队省时省心，大大提高了网站的成交单量，特别是定制类的商品
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