by CWILL INC
Order Tracking, Order Search, Tracking Page, Order Monitor
Free plan · From $11/mo · 7d trial
Shipping Tracker Shopify App by DevCloud LLC
Easily follow the shipping process of parcels and keep your customers informed. Monitor your packages simply and stylishly.
3.7 21 reviewsPaid from $2.99/month
Pros and cons
Pros and cons of Shipping Tracker
Pros
- Easy Integration and Setup: The app offers straightforward installation and quick integration with Shopify and other platforms, reducing onboarding barriers for new users.
- Automated Order Tracking and Notifications: Automatic syncing of orders and timely notifications via email and SMS keep both merchants and customers informed throughout the shipping process.
- User-Friendly Interface: Features a clean, intuitive layout, making navigation and daily use accessible even for users with limited technical experience.
- Customizable Tracking Pages: Customization options allow merchants to tailor tracking pages, including branding and hiding sensitive shipping details for dropshipping operations.
Cons
- Inconsistent Customer Support: Reports indicate unreliable and sometimes unresponsive customer service, with delays or lack of resolution for support requests.
- Potential for Integration Issues: Uninstalling the app or enabling trials may disrupt existing tracking setups or overwrite prior configurations, leading to operational challenges.
Screenshots
About the app
Monitor your packages simply and stylishly.
- Communicating Updates with customers: Send your customers email and SMS updates about changes in shipping status.
- Customized Tracking: Brand and customize the tracking page within your store.
- Tracking Progress: Dashboard showing the history of shipment statuses.
Keywords
shipping tracker Shopify appspackage tracking Shopify appstrack shipments Shopify appscustomer shipping updates Shopify appsbranded tracking page Shopify appsshipment status dashboard Shopify appsSMS shipping updates Shopify appsemail shipping notifications Shopify appscustom tracking page Shopify appsreal-time shipment tracking Shopify apps
Key features
- Send customers automated email and SMS notifications for every shipping status change.
- Display a fully branded and customized tracking page directly within your store.
- Provide customers with real-time shipment tracking and updates on order status.
Pricing
Shipping Tracker pricing plans
Basic
$2.99 /month
- Access to all carriers
- Up to 100 shipments per month
- Custom Email/SMS Notifications
- Branded tracking order page
Professional
$9.99 /month
- Everything in Basic, plus:
- Up to 500 shipment trackings per month
- Integrations (Klaviyo, Mailchimp, etc)
- Shipping events translations
Premium
$29.99 /month
- Everything in Professional, plus:
- Up to 1000 shipment trackings per month
- Custom shipping status and notifications
Enterprise
$99.99 /month
- Everything in Premium, plus:
- Up to 5000 shipment trackings per month
- Dedicated support
- Developer API
Not sure which plan to pick? Discuss Basic or Professional plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Shipping Tracker costs for each of the plan(s)
The app has 4 pricing plans: 0 free and 4 paid. The paid plans offered by Shipping Tracker are Basic, Professional, Premium, Enterprise.
The details of the plans are outlined below.
- Basic: the Basic plan costs $2.99 and comes with a 14-day free trial period. The plan offers a host of features, including Access to all carriers, Up to 100 shipments per month, Custom Email/SMS Notifications, Branded tracking order page.
- Professional: the Professional plan costs $9.99 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Basic, plus:, Up to 500 shipment trackings per month, Integrations (Klaviyo, Mailchimp, etc), Shipping events translations.
- Premium: the Premium plan costs $29.99 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Professional, plus:, Up to 1000 shipment trackings per month, Custom shipping status and notifications.
- Enterprise: the Enterprise plan costs $99.99 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in Premium, plus:, Up to 5000 shipment trackings per month, Dedicated support, Developer API.
Shipping Tracker price summary
| Pricing summary | From $2.99/month. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of paid plan(s) | $2.99, $9.99, $29.99, $99.99 |
| Free trial available | Yes, for 14 day(s) |
For further information regarding Shipping Tracker pricing plans, see the official website.
Comparison
Top Shipping Tracker alternatives — detailed comparison
The table below highlights the crucial differences between Shipping Tracker and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 3.4 ★ (21 reviews) | 5.0 ★ (3,179 reviews) | 4.9 ★ (4,481 reviews) | |
| Developed by | DevCloud LLC | CWILL INC | 17TRACK | |
| Launch date | 1 November 2016 | 25 January 2019 | 4 January 2021 | |
| Pricing | $2.99/month, $9.99/month, $29.99/month, $99.99/month | Free, $11/month, $59/month, $479/month | Free, $9/month, $49/month, $159/month | |
| Objective | Monitor your packages simply and stylishly. | Order Tracking, Order Search, Tracking Page, Order Monitor | Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page | |
| Categories | Order tracking | Order tracking, Shipping | Order tracking, Shipping | |
| Key features & highlights | ||||
| Purpose | Easily follow the shipping process of parcels and keep your customers informed. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products. | |
| Features list |
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| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 66.7% | 99.0% | 98.8% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 4 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 14 day(s) | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 3.4 ★ | 5.0 ★ | 4.9 ★ | |
| Total reviews | 21 | 3,219 | 4,500 | |
| Launch date | 1 November 2016 | 25 January 2019 | 4 January 2021 | |
More details about Shipping Tracker
Product description
Shipping Tracker allows customers to monitor their package locations, reducing the need for customer support. It integrates with Shopify, enabling customers to view their order's shipping history directly on the store's site. Users can also brand and personalize the tracking page that their customers see.
AI summary
This Shopify app provides automated order tracking and shipping notifications through email and SMS, allowing customers to monitor their shipments directly from a branded tracking page integrated into the merchant’s store. It supports real-time tracking updates, offers customization options for tracking pages and notifications—including the ability to conceal sensitive shipping details for dropshipping operations—and features easy installation and setup with a user-friendly interface. The app is competitively priced, with some key features available at no cost, making it accessible for new and cost-conscious merchants. Notable strengths include the ability to streamline communication, reduce manual work, and integrate seamlessly with existing Shopify orders. However, the app has some limitations: support responsiveness is inconsistent, with reports of both prompt assistance and prolonged support delays; navigation and usage may present a learning curve for some; and uninstalling the app can disrupt previously established tracking links and pages. There are also isolated reports of billing and order synchronization issues. Overall, the app is valued for its practicality and customization, but merchants should be cautious regarding support reliability and potential impacts when uninstalling.
Support
For any questions, concerns, or assistance with Shipping Tracker, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Shipping Tracker are available in various languages on the Shopify app store, including English.
Shipping Tracker support information in a nutshell
| Support email | sales |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Shipping Tracker seamlessly integrates with are given below.
Shopify AdminCustom WebhooksKlaviyoMailchimp
Developer
| Name | DevCloud LLC |
| Profile | See all apps by DevCloud LLC |
| Website | View developer profile |
| Address | 2035 Sunset Lake Road, Suite B-2, Newark, DE, 19702 |
Installation
How to install Shipping Tracker on your Shopify store
1
Send your details
Your name, email and store domain go straight to the DevCloud LLC team.
2
The developer gets in touch
DevCloud LLC contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
3.7
★★★★☆
21 total reviews
Shipping Tracker has an overall rating of 3.7 stars from a total of 21 reviews on the Shopify app store. Of these, 14 (66.7%) are positive, 0 (0.0%) are neutral, and 7 (33.3%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Ravellafrom United States · 5 April 2023
Great support team if you need any help. They were very fast and efficient in responding to our question and technical support question.
★★★★★DoubleUP Rollerfrom United States · 12 June 2021
I needed a reasonably priced app to quickly see the delivery status of my orders to identify any possible problems before customers experienced an issue. This app has bonus features of customized tracking pages which is nice. They seem to be continually making upgrades and have been responsive to my questions and requests so far.
★★★★★Atelier Atypiquefrom France · 20 January 2021
One of the must have app in the shop !Get very accurate tracking data, and the price is very correct ! Very reliable and a Support Team very very reactive ! I highly recommend this app !
★★★★★Crook and Staplefrom United Kingdom · 7 January 2021
Great app with great support. Many other apps do not correctly work with the Uk Royal Mail postal service (even though they say they do...) but this app actually does! Highly recommend.
★★★★★Granarium Produtos Naturaisfrom Brazil · 9 August 2019
Bom aplicativo de rastreamento que funciona com os Correios do Brasil... a tradução ainda não é 100%, mas é só entrar em contato com os desenvolvedores por email que eles resolvem! É bem interessante que o custo do app acompanha o crescimento da nossa loja (www.granarium.com.br) sem causar aumento de custos brusco. Ele envia notificações pros clientes por email a cada passo do rastreio que é "coletado" do site dos Correios, mas não é em tempo real, há um atraso entre o rastreio dos Correios e o feito pelo aplicativo, mas nada que comprometa a funcionalidade principal.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#49
Custom tracking link
Total reviews
21
No change vs 30 days ago
Average rating
3.7 ★
0.00 vs 30 days ago
Top market
US
73.2% of installs
Category & keyword rankings
Position and market share today
| KeywordCustom tracking link | #49 | — |
| KeywordOrder lookup page | #62 | — |
| KeywordFinancial consolidation | #79 | — |
| KeywordReal-time notifications | #91 | — |
Reviews trend
Cumulative reviews · last 6 months
21 → 21 reviews · rating steady at 3.7★
Ranks #49 in 1 of 4 App Store groups tracked.Open full charts →
Shipping Tracker FAQs
How do I install the Shipping Tracker Shopify app?
To install Shipping Tracker on your Shopify store, click on the Shipping Tracker installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Shipping Tracker on your Shopify store, then contact us now.
What are the key features of Shipping Tracker?
The key features offered by Shipping Tracker to Shopify store owners are:
- Keep your customers updated sending email and SMS with shipping status changes.
- Branded and custom the tracking page inside your store.
- Shipment status history dashboard.
Does Shipping Tracker integrate with other Shopify apps or tools?
Yes, Shipping Tracker seamlessly integrates with other Shopify apps or tools, such as Send your customers email and SMS updates about changes in shipping status., Brand and customize the tracking page within your store., Dashboard showing the history of shipment statuses..
Is there a free trial available for Shipping Tracker?
Yes, Shipping Tracker offers a 14-day free trial on all its paid plans.
What are the pricing plans for Shipping Tracker?
The app offers 4 paid plans, which cost $2.99/month, $9.99/month, $29.99/month, $99.99/month, and come with a 14-day free trial period.
How does billing work for Shipping Tracker?
Shipping Tracker uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Shipping Tracker allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Shipping Tracker offer customer support?
Yes, Shipping Tracker offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Shipping Tracker compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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3.7★★★★☆21 reviews · 66.7% positive
Writing reviews on ShopDigest is coming soon.
- RARavella★★★★★
Great support team if you need any help. They were very fast and efficient in responding to our question and technical support question.
- DRDoubleUP Roller★★★★★
I needed a reasonably priced app to quickly see the delivery status of my orders to identify any possible problems before customers experienced an issue. This app has bonus features of customized tracking pages which is nice. They seem to be continually making upgrades and have been responsive to my questions and requests so far.
- AAAtelier Atypique★★★★★
One of the must have app in the shop !Get very accurate tracking data, and the price is very correct ! Very reliable and a Support Team very very reactive ! I highly recommend this app !
- CACrook and Staple★★★★★
Great app with great support. Many other apps do not correctly work with the Uk Royal Mail postal service (even though they say they do...) but this app actually does! Highly recommend.
- GPGranarium Produtos Naturais★★★★★
Bom aplicativo de rastreamento que funciona com os Correios do Brasil... a tradução ainda não é 100%, mas é só entrar em contato com os desenvolvedores por email que eles resolvem! É bem interessante que o custo do app acompanha o crescimento da nossa loja (www.granarium.com.br) sem causar aumento de custos brusco. Ele envia notificações pros clientes por email a cada passo do rastreio que é "coletado" do site dos Correios, mas não é em tempo real, há um atraso entre o rastreio dos Correios e o feito pelo aplicativo, mas nada que comprometa a funcionalidade principal.
- WMWATCH ME. SUNGLASSES★★★★★
Amazing! This is exactly what I was searching for. No payments or what needed. The shipping tool is integrated to my website
- TJTotem Joyas★★★★★
Amazing app, above all if you are a dropshipper. With this app you can hide where the package comes from, edit the different stages with your own information and send emails to the customers in specific stages of the shipping. The support is amazing and everything works very well. I've tested many tracking apps and this one is the best.
- CTClassic Turkish Towels★★★★★
Great app! It has come in very handy for my online store, classicturkishtowels.comI'll be recommending this to everyone!
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