by CWILL INC
Order Tracking, Order Search, Tracking Page, Order Monitor
Free plan · From $11/mo · 7d trial
Shopify Counter Shopify App by Shopify
Celebrate your achievements like never before
2.0 50 reviewsFree
Pros and cons
Pros and cons of Shopify Counter
Pros
- Improved Speed: The app now updates counter values faster, with some users noting near-instant order triggers.
- Multiple Counter Management: Easier handling of multiple counters compared to the previous version.
- Workaround Success: Specific troubleshooting steps (e.g., switching to push number mode) resolved issues for several users.
Cons
- Frequent Functionality Failures: The app often fails to connect, save settings, or display accurate counts, rendering counters unusable.
- Poor Update Transition: Forced migration to the new version broke existing functionality, with no option to revert to the old app.
Screenshots
About the app
- Connect your sales and orders to Shopify Counter.
- Turn Counter into a co-star for the biggest events of the year.
- On Counter, your numbers live front and center everyday.
- Oct 2025: We made updates ensuring your counter shows accurate, real-time data.
Keywords
sales celebration Shopify appsorder tracking Shopify appsachievement counter Shopify appsevent sales counter Shopify appsdaily sales tracker Shopify appsShopify sales display appsreal-time order counter Shopify apps
Key features
- Display real-time sales and order data prominently on your store.
- Customize notifications for important order updates and milestones.
- Highlight key business metrics during special events or promotions.
Pricing
Shopify Counter pricing plans
$0 /month
Not sure which plan to pick? Discuss plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Shopify Counter costs for each of the plan(s)
The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Shopify Counter is .
The details of the plans are outlined below.
- : this plan is free forever, incurring no subscription costs.
Shopify Counter price summary
| Pricing summary | Free |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
Comparison
Top Shopify Counter alternatives — detailed comparison
The table below highlights the crucial differences between Shopify Counter and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 2.1 ★ (50 reviews) | 5.0 ★ (3,179 reviews) | 4.9 ★ (4,481 reviews) | |
| Developed by | Shopify | CWILL INC | 17TRACK | |
| Launch date | 8 November 2024 | 25 January 2019 | 4 January 2021 | |
| Pricing | Free | Free, $11/month, $59/month, $479/month | Free, $9/month, $49/month, $159/month | |
| Objective | — | Order Tracking, Order Search, Tracking Page, Order Monitor | Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page | |
| Categories | Order tracking | Order tracking, Shipping | Order tracking, Shipping | |
| Key features & highlights | ||||
| Purpose | Celebrate your achievements like never before | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products. | |
| Features list |
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| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 24.0% | 99.0% | 98.8% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 0 | 4 | 4 | |
| Free plan | Not available | Available | Available | |
| Free trial | No | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 2.1 ★ | 5.0 ★ | 4.9 ★ | |
| Total reviews | 50 | 3,231 | 4,609 | |
| Launch date | 8 November 2024 | 25 January 2019 | 4 January 2021 | |
More details about Shopify Counter
Product description
Install the app, connect your store to Shopify Counter, and highlight your sales and orders like never before. Bring some of your important numbers front and center with the app made for your business needs.
AI summary
The app integrates with physical counters to display real-time sales data from Shopify stores, offering features like tracking daily or lifetime orders and syncing with external devices. Its strengths include faster update speeds and improved multi-counter management in the updated version, with some users reporting reliable performance after troubleshooting. However, the app has significant weaknesses, particularly in the transition from the older version, including frequent errors during setup, incorrect sales calculations (such as failing to exclude refunds or unpaid orders), and inconsistent synchronization with counters. Many users encountered difficulties locating required credentials (counter ID and token) and experienced persistent bugs, such as counters not resetting or displaying inaccurate values. While some workarounds exist, the app’s reliability depends heavily on manual adjustments, and the lack of clear instructions complicates setup. The forced migration from the older, more stable version has been a recurring pain point.
Support
For any questions, concerns, or assistance with Shopify Counter, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Shopify Counter are available in various languages on the Shopify app store, including English.
Shopify Counter support information in a nutshell
| Support email | supply |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Shopify Counter seamlessly integrates with are given below.
Shopify Admin
Developer
| Name | Shopify |
| Profile | See all apps by Shopify |
| Website | View developer profile |
| Address | 151 O’Connor St, Ottawa, ON, ON |
Installation
How to install Shopify Counter on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Shopify team.
2
The developer gets in touch
Shopify contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
2.0
★★☆☆☆
50 total reviews
Shopify Counter has an overall rating of 2.0 stars from a total of 50 reviews on the Shopify app store. Of these, 12 (24.0%) are positive, 2 (4.0%) are neutral, and 36 (72.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Konocti Leather Goodsfrom United States · 18 February 2026
Love it. I display sales YTD and it's incredibly motivtional!
★★★★★Econea.czfrom Czechia · 3 October 2025
Works like charm. Cant see why there are so bad reviews.
★★★★★deinfriseur.defrom Germany · 12 May 2025
It works if i do that: finally got this to work by completely uninstalling the app in Shopify and starting again. The interesting thing is it started to work after I put the name of the counter in the Shopify app different to what it's called on the Smiirl webpage. Maybe that did the trick, maybe it didn't.
★★★★★The English Cyclistfrom United Kingdom · 28 March 2025
Was a bit hit and miss but the new app seems to have made things more robust. Thanks!
★★★★★PowerBlockfrom United States · 20 March 2025
The new app works great, easier to manage multiple counters. Would have been nice to get some help in the app for how to get the counter ID and token. If you're trying to set it up, the counter ID and Token in Smiirl need to be changed to the PUSH NUMBER settings. You'll get the token and counter ID.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#19
shopify chat · shopify mail
Total reviews
50
No change vs 30 days ago
Average rating
2.0 ★
0.00 vs 30 days ago
Top market
US
42.1% of installs
Category & keyword rankings
Position and market share today
| Keywordshopify chat | #19 | 0.0% ▼0.0 |
| Keywordshopify mail | #19 | 0.0% ▼0.0 |
| Keywordshopify inbox | #24 | — |
| Keywordcall center | #26 | — |
Reviews trend
Cumulative reviews · last 6 months
49 → 50 reviews · rating steady at 2.0★
Ranks #19 in 2 of 10 App Store groups tracked.Open full charts →
Shopify Counter FAQs
How do I install the Shopify Counter Shopify app?
To install Shopify Counter on your Shopify store, click on the Shopify Counter installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Shopify Counter on your Shopify store, then contact us now.
What are the key features of Shopify Counter?
The key features offered by Shopify Counter to Shopify store owners are:
- Connect your sales and orders to Shopify Counter.
- Turn Counter into a co-star for the biggest events of the year.
- On Counter, your numbers live front and center everyday.
- Oct 2025: We made updates ensuring your counter shows accurate, real-time data.
Does Shopify Counter integrate with other Shopify apps or tools?
Shopify Counter has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for Shopify Counter?
No, Shopify Counter does not offer any free trial.
What are the pricing plans for Shopify Counter?
The app offers 1 plan that is forever-free.
How does billing work for Shopify Counter?
Shopify Counter is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, Shopify Counter allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Shopify Counter offer customer support?
Yes, Shopify Counter offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Shopify Counter compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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2.0★★☆☆☆50 reviews · 24.0% positive
Writing reviews on ShopDigest is coming soon.
- KLKonocti Leather Goods★★★★★
Love it. I display sales YTD and it's incredibly motivtional!
- ECEconea.cz★★★★★
Works like charm. Cant see why there are so bad reviews.
- DEdeinfriseur.de★★★★★
It works if i do that: finally got this to work by completely uninstalling the app in Shopify and starting again. The interesting thing is it started to work after I put the name of the counter in the Shopify app different to what it's called on the Smiirl webpage. Maybe that did the trick, maybe it didn't.
- TEThe English Cyclist★★★★★
Was a bit hit and miss but the new app seems to have made things more robust. Thanks!
- POPowerBlock★★★★★
The new app works great, easier to manage multiple counters. Would have been nice to get some help in the app for how to get the counter ID and token. If you're trying to set it up, the counter ID and Token in Smiirl need to be changed to the PUSH NUMBER settings. You'll get the token and counter ID.
- PUPuzzery★★★★★
Works great! Now triggers within seconds of an order coming in, and stays accurate. Thank you for updating this, Shopify!
- BJBaylee Jae★★★★☆
Please bring back custom date ranges! My viewers are always asking how many orders I got during a big product launch. I used to be able to select a custom range, and the feature was removed. Also, your "Get Support" button doesn't work, so I have to communicate this via review.
SHShopifyDeveloperHi there,Thank you for taking the time to leave a review — we truly appreciate the feedback. We're happy to let you know that custom date ranges are back! You can now select a custom range to display exactly the data you need. We hope this makes the experience much more useful for you and your viewers.We also sincerely apologize that the "Get Support" button wasn't working. This has been flagged to our team. Please don't hesitate to reach out to us directly at [email protected], and we'd be happy to walk you through the new custom date range feature.
- JFJarrett Fine Jewellery★★★★☆
I also had trouble with the new app but ColorMeCarole's solution works- Go to your Smirll account- Switch "OPTIONS" from JSON to PUSH NUMBER. - within these settings you'll find your "Counter ID" and "Counter Token" - randomly input a number in the display field and hit "SAVE" (your counter should start updating to display whichever number you inputed)- Go back to your SHOPIFY Counter app within Shopify. - Setup the counter with your "ID and TOKEN" numbers. - Select "Display orders for today" and hit SAVE.Somehow after doing those steps above it FINALLY worked for me, didn't give me a single error and my counter works the way it did before when using the old app. Then I switched the app settings to show Most Recent Order Number and BAM, it works great!
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