Free Tidio ‑ Live Chat & AI Chatbot Shopify App Alternatives November 2025
Are you looking for free alternatives to Tidio ‑ Live Chat & AI Chatbot to enhance your Shopify e-commerce experience? While Tidio ‑ Live Chat & AI Chatbot might be a fantastic app, we understand that every business has unique needs and financial considerations. We've compiled a list of 79 budget-friendly options to help you achieve your online selling goals without breaking the bank.
Top Free Tidio ‑ Live Chat & AI Chatbot alternatives
- Chatty AI Chatbot & Live Chat:
Boost customer support with livechat by AI chat bot and FAQs
- SB: Helpdesk Ticketing & FAQs:
FAQ page, ticket system, live chat, support chatbot, tabs
- Willdesk: Live Chat&AI Chatbot:
Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.
- Chatway Live Chat Chatbot FAQ:
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- Wizybot ‑ AI Chatbot:
Automatize customer support requests with ChatGPT AI
- POWR: Live Chat:
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- NestDesk Live Chat & Helpdesk:
Provide excellent customer service during the holiday/ Black Friday Cyber Monday to increase sales.
- SuperAGI Marketing (Contlo):
Email and Text Promotions, Regular Updates, Retrieval of Unfinished Purchases
- Channel Sales Chat Bot CRM:
All-in-one customer service with live chat, pop-ups, and AI
- Commslayer ‑ Helpdesk & Chat:
Helpdesk & chat by the ex-Lifetimely founders
Chatty AI Chatbot & Live Chat
Boost customer support with livechat by AI chat bot and FAQs
Free Trial: 7 days
Pros
Consistently praised for quick, efficient, and friendly assistance, often resolving issues in minutes.
The app is intuitive and easy to navigate, with a clean layout that simplifies setup and use.
Effortlessly integrates with Shopify and other platforms, enhancing customer support workflows.
Cons
Some users experienced delays or failures in receiving instant message alerts on older devices.
Store Owner's Tip
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603
SD Points
7.93%
Market Share
SB: Helpdesk Ticketing & FAQs
FAQ page, ticket system, live chat, support chatbot, tabs
Free Trial: 3 days
Pros
The app is consistently praised for its intuitive setup and straightforward navigation.
Users highlight the clean, polished look of the FAQ pages it generates.
Many reviews note the ability to create and deploy FAQ pages in minutes.
Cons
Users express frustration over restricted styling options (e.g., fonts, colors) without coding.
Store Owner's Tip
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15
SD Points
8.12%
Market Share
Willdesk: Live Chat&AI Chatbot
Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.
Free Trial: 7 days
Pros
Consistently praised for being fast, responsive, and highly helpful.
Frequently noted for its intuitive setup process and user-friendly interface.
Offers a wide range of useful features, including live chat, FAQ, and order tracking.
Cons
Advertised feature not yet available, causing frustration.
Store Owner's Tip
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49
SD Points
2.13%
Market Share
Pros
Responsive and helpful support team frequently praised for quick issue resolution.
Clean, intuitive design with easy navigation and setup.
Real-time communication with customers enhances engagement and sales.
Cons
Some users noted the app could benefit from more in-depth functionalities.
Store Owner's Tip
Save more — we help you find hidden deals.
48
SD Points
1.30%
Market Share
Wizybot ‑ AI Chatbot
Automatize customer support requests with ChatGPT AI
Pros
The app effectively handles customer inquiries, freeing up time for human teams and providing 24/7 assistance.
The clean, easy-to-navigate design makes setup and usage straightforward, even for non-tech-savvy users.
Users can tailor the bot to their specific business needs, including handling complex interactions and product recommendations.
Cons
Some users reported problems with closing or minimizing the chat widget, especially on mobile devices.
Store Owner's Tip
Save more — we help you find hidden deals.
56
SD Points
0.90%
Market Share
Pros
The app is frequently praised for its quick and straightforward setup process.
Many users highlight the intuitive and simple design, making it accessible even for beginners.
Several reviews appreciate the ability to personalize colors and features to match their brand.
Cons
Users report difficulties in canceling subscriptions, requiring manual intervention.
Store Owner's Tip
Save more — we help you find hidden deals.
0
SD Points
0.31%
Market Share
NestDesk Live Chat & Helpdesk
Provide excellent customer service during the holiday/ Black Friday Cyber Monday to increase sales.
Free Trial: 7 days
Pros
Consistently praised for fast, personalized, and effective assistance.
Intuitive design and ease of use, especially for beginners.
Works well with platforms like Shopify for order and product imports.
Cons
Some users noted missing tools like pre-made Q&A or visitor notifications.
Store Owner's Tip
Save more — we help you find hidden deals.
2
SD Points
0.39%
Market Share
SuperAGI Marketing (Contlo)
Email and Text Promotions, Regular Updates, Retrieval of Unfinished Purchases
Pros
Seamless integration with platforms like Shopify, Razorpay, and multiple communication channels.
Intuitive design and easy navigation, praised for simplicity and clarity.
Responsive, knowledgeable, and proactive team, frequently highlighted for quick issue resolution.
Cons
Reports of sudden crashes, login problems, and inaccessible data.
Store Owner's Tip
Save more — we help you find hidden deals.
22
SD Points
0.16%
Market Share
Channel Sales Chat Bot CRM
All-in-one customer service with live chat, pop-ups, and AI
Free Trial: 14 days
Pros
Proactive and dedicated assistance, often going above expectations to resolve issues.
Significant improvements in sales, revenue, and customer engagement reported by multiple users.
Clean, intuitive design with easy setup and navigation.
Cons
Some users noted the app is more tailored for Asian markets.
Store Owner's Tip
Save more — we help you find hidden deals.
2
SD Points
0.27%
Market Share
Commslayer ‑ Helpdesk & Chat
Helpdesk & chat by the ex-Lifetimely founders
Free Trial: 7 days
Pros
The app offers high-quality features at a free or low-cost price point, outperforming many paid competitors.
The team, especially the co-founder Karri, provides quick and helpful assistance.
Continuous improvements and new features are regularly rolled out based on user feedback.
Cons
Some users note the app lacks certain integrations or capabilities compared to industry giants.
Store Owner's Tip
Save more — we help you find hidden deals.
70
SD Points
0.33%
Market Share
Showing 1-10 out of 79
About Tidio ‑ Live Chat & AI Chatbot
Tidio ‑ Live Chat & AI Chatbot is a versatile Shopify app designed to help achieve the purpose: “Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more.”. This Shopify app is listed under Chat category. It has garnered over 1,040 reviews with an average rating of 4.6 stars from Shopify merchants.
Some of its key features include:
- ✅Live Chat Support: Chat with your visitors in real time - easily fix issues and actively promote sales.
- ✅AI Customer Assistance: Our Lyro AI bot can automatically answer up to 70% of your customers' questions.
- ✅Chat Commerce: View shopping carts, look at past orders, and suggest items right in the conversation.
- ✅Easy Installation: Add the Tidio app to your Shopify store in just 30 seconds by clicking 'Add App'.
- ✅Customer ticketing: Handle and solve customer requests using an easy ticketing system.
Besides, Tidio ‑ Live Chat & AI Chatbot is known for its Consistently praised for being responsive, helpful, and friendly., Frequently highlighted as intuitive and user-friendly, with quick setup and navigation., Users appreciate the seamless communication with customers, boosting engagement and sales., Offers flexible features for personalizing chat widgets and workflows., Many users reported increased sales and improved customer interactions., The free version is noted for being feature-rich and valuable for small businesses., Works well with platforms like Shopify and email services., Users value the mobile app for managing chats on the go., Automates responses and reduces support workload effectively., Runs smoothly with minimal technical issues..
Why Consider Tidio ‑ Live Chat & AI Chatbot Alternatives for Shopify?
While Tidio ‑ Live Chat & AI Chatbot may have its unique features and benefits, it's essential to periodically reevaluate your options to ensure that you're using the best tools to optimize your online store. Here are some reasons why you should explore Tidio ‑ Live Chat & AI Chatbot alternatives:
Diverse Needs: What worked initially with Tidio ‑ Live Chat & AI Chatbot may not fully address your current needs. By considering Tidio ‑ Live Chat & AI Chatbot alternatives, you can find apps that are better suited to your changing objectives.
Budget Constraints: While considering alternatives to Tidio ‑ Live Chat & AI Chatbot can impact your budget significantly. Some alternatives offer similar functionality at the same or reduced pricing level, while others may provide increased pricing but with added features that justify the investment.
Compatibility Issues: If you have encountered compatibility issues with Tidio ‑ Live Chat & AI Chatbot or have concerns about its integration with other essential tools and themes, exploring Tidio ‑ Live Chat & AI Chatbot alternatives can help you find apps that offer better compatibility and ease of use.
Feature Enhancement: Alternatives to Tidio ‑ Live Chat & AI Chatbot may offer innovative features that can give your Shopify store a competitive edge. By exploring these alternatives, you can tap into new capabilities and stay ahead in the dynamic e-commerce landscape.
In the following sections, we'll introduce you to some of the top free alternatives to Tidio ‑ Live Chat & AI Chatbot.
Overview of the Best Free Tidio ‑ Live Chat & AI Chatbot Shopify Alternatives
There are several alternatives in the Shopify app store that can seamlessly replace or complement Tidio ‑ Live Chat & AI Chatbot. Whether you are looking for a change or just exploring your options, you are bound to find the perfect fit for your Shopify store. We have listed the top Shopify Tidio ‑ Live Chat & AI Chatbot alternatives based on their popularity and average rating.
| App Name | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | Chatty (By Avada) | $0/month | Available | 4.9 (1,591) |
| SB: Helpdesk Ticketing & FAQs | Shark Byte, Inc | $0/month | Available | 4.6 (330) |
| Willdesk: Live Chat&AI Chatbot | Channelwill | $0/month | Available | 4.9 (394) |
 Chatway Live Chat Chatbot FAQ | Premio | $0/month | Available | 4.9 (221) |
| Wizybot ‑ AI Chatbot | Wizybot Inc | $0/month | Available | 4.8 (167) |
| POWR: Live Chat | POWR.io | $0/month | Available | 3.8 (16) |
| NestDesk Live Chat & Helpdesk | NestScale | $0/month | Available | 4.8 (32) |
| SuperAGI Marketing (Contlo) | Contlo Inc | $0/month | Available | 4.6 (76) |
| Channel Sales Chat Bot CRM | Channel Corp. | $0/month | Available | 4.8 (44) |
| Commslayer ‑ Helpdesk & Chat | Actuals Oy | $0/month | Available | 5.0 (58) |
Have a Closer Look at the Best Alternatives to Tidio ‑ Live Chat & AI Chatbot
Now let us jump in and check out these top free Tidio ‑ Live Chat & AI Chatbot alternatives.
1. Chatty AI Chatbot & Live Chat
4.9
(1,591)
Install Now
Our experts are here to help you.
2. SB: Helpdesk Ticketing & FAQs
4.6
(330)
Install Now
Our experts are here to help you.
3. Willdesk: Live Chat&AI Chatbot
4.9
(394)
Install Now
Our experts are here to help you.
4. Chatway Live Chat Chatbot FAQ
4.9
(221)
Install Now
Our experts are here to help you.
5. Wizybot ‑ AI Chatbot
4.8
(167)
Install Now
Our experts are here to help you.
6. POWR: Live Chat
3.8
(16)
Install Now
Our experts are here to help you.
7. NestDesk Live Chat & Helpdesk
4.8
(32)
Install Now
Our experts are here to help you.
8. SuperAGI Marketing (Contlo)
4.6
(76)
Install Now
Our experts are here to help you.
9. Channel Sales Chat Bot CRM
4.8
(44)
Install Now
Our experts are here to help you.
10. Commslayer ‑ Helpdesk & Chat
5.0
(58)
Install Now
Our experts are here to help you.
How to Choose the Right Free Tidio ‑ Live Chat & AI Chatbot Alternative for Your Shopify Store
Choosing the right alternative to Tidio ‑ Live Chat & AI Chatbot for your Shopify store is a crucial decision that can significantly impact your e-commerce operations. To help you make an informed choice, consider the following factors.
Identify Your Needs: Make a list of features, integrations, or improvements you seek in a free Tidio ‑ Live Chat & AI Chatbot alternative. Understanding your needs will serve as a guide when evaluating alternatives.
Compare Features: Compare the features of each free alternative to Tidio ‑ Live Chat & AI Chatbot and see how they align with your needs. Pay attention to unique functionalities that may differentiate one alternative from another.
Check Reviews and User Feedback: Look for reviews from Shopify store owners who have used the free Tidio ‑ Live Chat & AI Chatbot alternatives you are considering. Pay attention to both positive and negative comments to get a well-rounded view.
Pricing: Consider your budget and choose a free Tidio ‑ Live Chat & AI Chatbot alternative that fits within your financial constraints. Some alternatives may be cost-effective, while others may be feature-rich but come at a higher price.
Scalability: Consider the long-term scalability of free Tidio ‑ Live Chat & AI Chatbot alternatives. Choose an alternative that can adapt to your growing store needs.
Trial Period: If available, take advantage of any trial periods offered by free Tidio ‑ Live Chat & AI Chatbot alternatives. Hands-on experience is invaluable in assessing usability, compatibility with your Shopify setup, and overall user-friendliness.
Support and Updates: Research the responsiveness of the support team behind each free Tidio ‑ Live Chat & AI Chatbot alternative. Ensure that the alternative you choose has a responsive support team and receives regular updates.
Remember that the best free Tidio ‑ Live Chat & AI Chatbot Shopify alternative will address your current requirements and position your store for future success.
Download the Best Tidio ‑ Live Chat & AI Chatbot Alternatives for Free
In the quest to optimize your Shopify store while staying within budget, exploring free alternatives to Tidio ‑ Live Chat & AI Chatbot is a smart move. These alternatives offer an array of valuable features and functionality, often at no cost, making them a practical choice for businesses of all sizes.
Remember that the ideal free Tidio ‑ Live Chat & AI Chatbot alternative will not only empower your e-commerce operations but also contribute to your overall business success. It's a strategic choice that can make a significant impact on your store's performance and your bottom line.
To gain a more profound understanding of your chosen freeTidio ‑ Live Chat & AI Chatbot alternatives, we invite you to explore our comprehensive app comparison page. For expert assistance throughout the process - from identifying your requirements to evaluating compatibility and support, ShopDigest is at your service.
Free Tidio ‑ Live Chat & AI Chatbot Shopify Alternative Installation
There are thousands of free Tidio ‑ Live Chat & AI Chatbot alternatives with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
What's included
- Safely install/uninstall Shopify alternative app of your choice
- App integration with any theme as per specification
- Configurations & setup
- Assured support and guidance
- Get discount offers (not guaranteed)
What's not included
- Shopify Tidio ‑ Live Chat & AI Chatbot alternative app subscription cost
Connect with us to harness the full potential of your selected free Tidio ‑ Live Chat & AI Chatbot Shopify Alternative without any hassle.