Zigpoll Customer Surveys
by Argonautic Labs
Surveys after purchase and on-site for credit, net promoter score, and other areas.
Free plan · From $39/mo
Census: Customer Surveys Shopify App by Vervaunt
Collect useful feedback from customers using personalized surveys through Census. Post-Purchase Surveys and Attribution Based on Rules
5.0 25 reviewsFreePaid from $25/month
Pros and cons
Pros and cons of Census: Customer Surveys
Pros
- Cost-Effective Solution: The app provides significant value at a fraction of the cost compared to competitors.
- Easy Installation and Setup: Users consistently highlight the quick and seamless integration process.
- Intuitive and User-Friendly: The interface is clear, easy to navigate, and requires minimal training.
- Valuable Customer Insights: The app effectively collects and analyzes feedback, helping businesses identify pain points and opportunities.
Cons
- Limited Advanced Features: Some users noted the absence of more sophisticated functionalities compared to higher-priced alternatives.
Screenshots
About the app
Post-Purchase Surveys and Attribution Based on Rules
- Effortless Installation: No need to code - just install and start receiving feedback within minutes.
- Shopify's Performance: Shopify has speed tested this and officially confirmed it doesn't affect your store's performance.
- Unlimited Submissions: Unlimited survey responses, you won't be penalized for gathering more data!
- Advanced Segmentation: Advanced logic for flexible rules and segmentation.
- AI-Powered Reporting: Detailed reporting supported by AI with completely sharable user-given data.
Keywords
customer feedback surveys Shopify appspost-purchase surveys Shopify appsonsite surveys Shopify appsrule-based surveys Shopify appsecommerce feedback tools Shopify appsbrand discovery surveys Shopify appsAI survey recommendations Shopify appsShopify survey performance appsactionable insights surveys Shopify appsfirst party data surveys Shopify apps
Key features
- Ask rule-based questions segmented by device, cart items, and shipping address.
- Gain AI-powered insights and recommendations from customer feedback.
- Track brand discovery sources with customizable attribution questions.
Pricing
Census: Customer Surveys pricing plans
Free Always Plan
$0 /month
- Unlimited survey responses
- Questions from our large bank
- View all responses without limitation
- Some core data dashboard metrics
Premium Plan
$25 /month
- Unlimited survey responses
- Custom questions
- Dynamic rule-based questions
- Customise and style forms
- AI-generated actionable recommendations
Platinum Plan
$50 /month
- Everything in the Premium plan
- On-site surveys for prospecting data
- POS surveys for instore
- Export additional data
Not sure which plan to pick? Discuss Free Always Plan or Premium Plan plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Census: Customer Surveys costs for each of the plan(s)
The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Census: Customer Surveys is Free Always Plan. The paid plans offered by Census: Customer Surveys are Premium Plan, Platinum Plan.
The details of the plans are outlined below.
- Free Always Plan: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Unlimited survey responses, Questions from our large bank, View all responses without limitation, Some core data dashboard metrics.
- Premium Plan: the Premium Plan plan costs $25 and comes with a 28-day free trial period. The plan offers a host of features, including Unlimited survey responses, Custom questions, Dynamic rule-based questions, Customise and style forms, AI-generated actionable recommendations.
- Platinum Plan: the Platinum Plan plan costs $50 and comes with a 28-day free trial period. The plan offers a host of features, including Everything in the Premium plan, On-site surveys for prospecting data, POS surveys for instore, Export additional data.
Census: Customer Surveys price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $25, $50 |
| Free trial available | Yes, for 28 day(s) |
Comparison
Top Census: Customer Surveys alternatives — detailed comparison
The table below highlights the crucial differences between Census: Customer Surveys and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (25 reviews) | 5.0 ★ (593 reviews) | 5.0 ★ (233 reviews) | |
| Developed by | Vervaunt | Argonautic Labs | Union Works Apps | |
| Launch date | 22 July 2021 | 23 April 2019 | 17 August 2017 | |
| Pricing | Free, $25/month, $50/month | Free, $39/month, $129/month, $399/month | $25/month | |
| Objective | Post-Purchase Surveys and Attribution Based on Rules | Surveys after purchase and on-site for credit, net promoter score, and other areas. | After-Buying Survey - How did you find out about us? | |
| Categories | Analytics, Surveys | Surveys, Analytics | Surveys, Analytics | |
| Key features & highlights | ||||
| Purpose | Collect useful feedback from customers using personalized surveys through Census. | Zigpoll allows you to conduct and examine surveys after purchases, for abandoned checkouts, on your site, through email, and via text messages. | Get useful insight into customer behavior and experience to make the most out of your advertising expenditure and business operations. | |
| Features list |
|
|
| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 100.0% | 99.6% | 100.0% | |
| Pros |
|
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| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 3 | 4 | 1 | |
| Free plan | Available | Available | Not available | |
| Free trial | Yes, for 28 day(s) | No | Yes, for 14 day(s) | |
| Technical information | ||||
| Rating | 5.0 ★ | 5.0 ★ | 5.0 ★ | |
| Total reviews | 25 | 559 | 234 | |
| Launch date | 22 July 2021 | 23 April 2019 | 17 August 2017 | |
More details about Census: Customer Surveys
Product description
Use Post-Purchase and Onsite surveys to gather comprehensive information on elements like customer satisfaction, brand sentiment, onsite experiences, bugs, and more. Apply rules to create customised questions for customers, analyze feedback through a special dashboard, and leverage AI-powered suggestions for enhanced store performance.
AI summary
This Shopify app is a cost-effective, user-friendly solution for collecting post-purchase customer feedback through customizable surveys. It seamlessly integrates with Shopify checkout, offering quick setup, an intuitive interface, and automated reporting. The app provides valuable insights into customer demographics, purchase journeys, and site friction points, enabling businesses to refine strategies and improve user experiences. Advanced features include AI-powered data analysis, rule-based question targeting, and customer metafield storage for personalized marketing. Its strengths lie in ease of implementation, responsive customer support, and robust data collection capabilities at a competitive price point. Limitations are not explicitly noted, though some users highlight a desire for expanded feature sets over time. The app is particularly effective for real-time feedback, channel attribution analysis, and identifying actionable improvements. Performance impact on site speed appears minimal, and customization options allow for tailored survey designs. Overall, it serves as a practical tool for businesses seeking to enhance customer understanding without significant operational overhead.
Support
For any questions, concerns, or assistance with Census: Customer Surveys, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Census: Customer Surveys are available in various languages on the Shopify app store, including English, French, Spanish, German, and Polish.
Census: Customer Surveys support information in a nutshell
| Support email | labs |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English, French, Spanish, German, and Polish |
Integration
The list of top Shopify apps, features or software tools that Census: Customer Surveys seamlessly integrates with are given below.
CheckoutShopify POSShopify FlowShopify AdminSwap Commerce
Developer
| Name | Vervaunt |
| Profile | See all apps by Vervaunt |
| Website | View developer profile |
| Address | Rex House, 4 - 12 Regent Street, London, BFP, SW1Y 4PE |
Installation
How to install Census: Customer Surveys on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Vervaunt team.
2
The developer gets in touch
Vervaunt contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
25 total reviews
Census: Customer Surveys has an overall rating of 5.0 stars from a total of 25 reviews on the Shopify app store. Of these, 25 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★The Underfloor Heating Storefrom United Kingdom · 7 March 2025
A high-quality, cost-effective app that has been a game-changer for our business. It allows us to survey our users efficiently, identifying whether they are consumers or tradespeople, along with detailed trade-type breakdowns. This valuable data has given us deeper customer insights, enabling us to refine our strategy in ways we couldn't achieve before.
★★★★★London Lash BEfrom United Kingdom · 4 February 2025
Brilliant app for data collection. Very intuitive + most importantly great personalised customer service. Thanks Liam!
★★★★★SIRPLUSfrom United Kingdom · 31 January 2025
I can’t recommend it enough! From the incredible support the team has provided with integration and feedback, to the extremely easy and intuitive backend. We’ve tested multiple solutions over the years, and this one is by far the best. Honestly, I was pleasantly surprised by the amount of feedback we received in the first week of using the app, which we’re addressing on an ad hoc basis to improve the customer journey. If you’re looking for a user-friendly, cost-effective app, this is the one for your business.
★★★★★FABERGÉfrom United Kingdom · 20 August 2024
Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.
★★★★★Chāmpofrom United Kingdom · 9 August 2024
Quick to install and very easy to use. This is a really cost-effective app that we refer to a lot to hear what our customers have to say about us and their experience.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#10
order confirmation page
Total reviews
25
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
GB
Share of installs unavailable
Category & keyword rankings
Position and market share today
| Keywordorder confirmation page | #10 | 0.0% |
| Collectionthank-you-order-status-fields-forms-surveys | #15 | 0.0% |
| KeywordSurvey types | #19 | 0.0% |
| KeywordNet Promoter Score (NPS) | #21 | 0.0% |
Reviews trend
Cumulative reviews · last 6 months
25 → 25 reviews · rating steady at 5.0★
Ranks #10 in 1 of 10 App Store groups tracked.Open full charts →
Census: Customer Surveys FAQs
How do I install the Census: Customer Surveys Shopify app?
To install Census: Customer Surveys on your Shopify store, click on the Census: Customer Surveys installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Census: Customer Surveys on your Shopify store, then contact us now.
What are the key features of Census: Customer Surveys?
The key features offered by Census: Customer Surveys to Shopify store owners are:
- Ask rule-based questions for key ecommerce variables, with sophisticated logic.
- Gather valuable feedback on where users first discovered your brand or business.
- View reports on submissions and filter based on key variables.
- AI-generated actionable recommendations for your store.
- Speed tested by Shopify, with officially no performance impact on your store.
Does Census: Customer Surveys integrate with other Shopify apps or tools?
Yes, Census: Customer Surveys seamlessly integrates with other Shopify apps or tools, such as No need to code - just install and start receiving feedback within minutes., Shopify has speed tested this and officially confirmed it doesn't affect your store's performance., Unlimited survey responses, you won't be penalized for gathering more data!.
Is there a free trial available for Census: Customer Surveys?
Yes, Census: Customer Surveys offers a 28-day free trial on all its paid plans.
What are the pricing plans for Census: Customer Surveys?
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $25/month, $50/month, and come with a 28-day free trial period.
How does billing work for Census: Customer Surveys?
Census: Customer Surveys uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Census: Customer Surveys allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Census: Customer Surveys offer customer support?
Yes, Census: Customer Surveys offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Census: Customer Surveys compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★25 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- TUThe Underfloor Heating Store★★★★★
A high-quality, cost-effective app that has been a game-changer for our business. It allows us to survey our users efficiently, identifying whether they are consumers or tradespeople, along with detailed trade-type breakdowns. This valuable data has given us deeper customer insights, enabling us to refine our strategy in ways we couldn't achieve before.
- LLLondon Lash BE★★★★★
Brilliant app for data collection. Very intuitive + most importantly great personalised customer service. Thanks Liam!
- SISIRPLUS★★★★★
I can’t recommend it enough! From the incredible support the team has provided with integration and feedback, to the extremely easy and intuitive backend. We’ve tested multiple solutions over the years, and this one is by far the best. Honestly, I was pleasantly surprised by the amount of feedback we received in the first week of using the app, which we’re addressing on an ad hoc basis to improve the customer journey. If you’re looking for a user-friendly, cost-effective app, this is the one for your business.
- FAFABERGÉ★★★★★
Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.
- CHChāmpo★★★★★
Quick to install and very easy to use. This is a really cost-effective app that we refer to a lot to hear what our customers have to say about us and their experience.
- SCSchöffel Country★★★★★
Very useful to have at the check out to find out more about our marketing efforts as well as issues with the site. Very easy to install.
- TSTom's Studio★★★★★
A simple, cost-effective post purchase survey solution at a fraction of the cost of other platforms – strongly recommend.Really easy to set up and provides a great insight into customer base. The support from the team has been brilliant, too – fast and effective.
- BBBillionaire Boys Club★★★★★
This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.
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