by Shopify
Engage with customers and boost sales using free chat.
Free
Top 1767 Support Shopify Apps in November 2026
Check out all Support apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 1767 top-notch apps catering to businesses of all sizes. These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these Support apps can take your Shopify store to the next level! We meticulously handpicked these top Support apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here. Check out all Support apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 1767 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!
Shopify Inbox leads Support apps with 8.0% market share, ahead of IG Facebook & Instagram Shop at 4.0%. A fragmented field — share is spread across several apps.
1,767 apps trackedUpdated 13 November 2026
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Continue with GoogleTop ranked · #1 of 1767
Shopify Inbox by Shopify
Engage with customers and boost sales using free chat.
Pros
- The app is consistently praised for its simplicity and intuitive interface.
- Facilitates quick and effective interaction with customers, enhancing sales and service.
- Seamlessly integrates with Shopify, providing a unified experience for store owners.
Cons
- Occasional bugs, such as chat bubbles disappearing or messages failing to send.
What merchants said
“Good experience so far. Would be even better if it borrowed some UI and QOL features from Whatsapp.”Samirahan · Bangladesh · ★ 5.0 · 11/9/2026
Summary
Starting PriceFree
Free TrialFree plan
Launch Date14 Aug 2019
DeveloperShopify
Ratings4.6 ★ (5,831)
Install NowView chartsAbout the App
Shopify Inbox, a Support Shopify app, has achieved 5816 reviews and an average rating of 4.6 stars since its launch 7 years ago. Designed to assist Shopify merchants with - "Get new customers and make sales by interacting with shoppers in chat." it is a valuable addition to the Support app lineup.
Top Features:
Support Shopify apps can help elevate your e-commerce game. Shopify Inbox offers a host of key features, including:
- Shopify Workflow:Activate chat and monitor outcomes effortlessly in the Shopify admin area.
- Online store chat management:Handle chat discussions from the online shop and its app.
- Customer Profiling:Easily learn about your customers through their profile and cart information.
- Interactive Chat Marketing:Share product suggestions, pictures, and discounts directly in the chat.
- Automated customer support:Set up automatic greetings, contact collection, and FAQs to save time for you and your buyers.
Pricing Details
Shopify Inbox offers 0 free plans and 0 paid plans.
Considering installing this Support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
Pros and Cons
Delve into ShopDigest's expert insights on Shopify Inbox - a Support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Shopify Inbox Support App review.
Pros
- The app is consistently praised for its simplicity and intuitive interface.
- Facilitates quick and effective interaction with customers, enhancing sales and service.
- Seamlessly integrates with Shopify, providing a unified experience for store owners.
- AI-generated responses and automated answers save time and improve efficiency.
- Works well on mobile devices, allowing users to respond on the go.
- Highly valued as a cost-effective solution for customer communication.
- Directly contributes to increased sales and customer satisfaction.
- Consolidates messages from various channels (e.g., Facebook, Instagram) into one inbox.
- Offers customizable quick replies and automated messages.
Cons
- Occasional bugs, such as chat bubbles disappearing or messages failing to send.
- Missing advanced functionalities like image attachments or search within conversations.
- Requires frequent re-logins, which can hinder quick responses.
#2 of 1767
tawk.to Live Chat by tawk.to
Chat with website visitors as they browse live.
Pros
- The app offers extensive functionality at no cost, including live chat, analytics, and customization options.
- Users report easy installation and smooth compatibility with Shopify and other platforms.
- The accompanying mobile app allows users to manage chats on the go.
Cons
- Uninstalling the app often leaves residual code, causing widgets to remain visible.
What merchants said
“Excellent free live chat app with many customizations. Looks and works great. Been using it for years and never had a problem.”My Pizza Steel · Canada · ★ 5.0 · 3/25/2021
Summary
Starting PriceFree
Free TrialFree plan
Launch Date16 Nov 2015
Developertawk.to
Ratings3.6 ★ (89)
Install NowView chartsAbout the App
tawk.to Live Chat, a Support Shopify app, has achieved 89 reviews and an average rating of 3.6 stars since its launch 11 years ago. Designed to assist Shopify merchants with - "tawk.to's messaging and CRM tool lets you track and chat with your customers instantly." it is a valuable addition to the Support app lineup.
Top Features:
Support Shopify apps can help elevate your e-commerce game. tawk.to Live Chat offers a host of key features, including:
- Shopify order management.:Manage and oversee your Shopify orders right from your chats and tickets.
- Customized Greetings:Create custom greetings using triggers such as location and past visits.
- Efficient Communication:Give quick, correct replies using saved "shortcut" message templates.
- CRM Management:Handle endless clients and businesses in your CRM.
- 24x7 Support:Need help? Contact our support team at any time for immediate help.
Pricing Details
tawk.to Live Chat offers 0 free plans and 0 paid plans.
Considering installing this Support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
Pros and Cons
Delve into ShopDigest's expert insights on tawk.to Live Chat - a Support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full tawk.to Live Chat Support App review.
Pros
- The app offers extensive functionality at no cost, including live chat, analytics, and customization options.
- Users report easy installation and smooth compatibility with Shopify and other platforms.
- The accompanying mobile app allows users to manage chats on the go.
- Highly customizable widget with options for colors, avatars, and branding.
- Provides detailed visitor behavior tracking and live typing previews.
- Stable and bug-free operation for most users.
- Allows multiple team members to manage chats with individual profiles.
- Enables setting business hours and automated offline messages.
- Intuitive interface and useful features enhance customer engagement.
Cons
- Uninstalling the app often leaves residual code, causing widgets to remain visible.
- The app heavily promotes its own branding, distracting from user businesses.
- Some users experience missed chat alerts due to glitches.
- A few users encountered unexpected fees despite the app being advertised as free.
#3 of 1767
SB: Helpdesk, Live Chat & FAQs by Shark Byte, Inc
FAQ page, ticket system, live chat, support chatbot, tabs
Pros
- The app is consistently praised for its intuitive setup and straightforward navigation.
- Users highlight the clean, polished look of the FAQ pages it generates.
- Many reviews note the ability to create and deploy FAQ pages in minutes.
Cons
- Users express frustration over restricted styling options (e.g., fonts, colors) without coding.
What merchants said
“I had given these guys a horrible review 9 years ago, but it appears that they have changed quite a bit since then. I needed help this morning and got Caleb on live chat in about 30 seconds. He was extremely helpful and within about 10 minutes he got into my Shopify store and fixed my FAQ problem. He was very attentive and his communication with me was excellent. I highly recommend these guys!”Dead Fly Zone · United States · ★ 5.0 · 4/6/2026
Summary
Starting PriceFree
Free Trial14 days
Launch Date08 Dec 2015
DeveloperShark Byte, Inc
Ratings4.6 ★ (318)
Install NowView chartsAbout the App
SB: Helpdesk, Live Chat & FAQs, a Support Shopify app, has achieved 316 reviews and an average rating of 4.6 stars since its launch 11 years ago. Designed to assist Shopify merchants with - "Enhance customer service using the FAQ page, consolidated help desk, real-time chat, product tabs, and chatbot." it is a valuable addition to the Support app lineup.
Top Features:
Support Shopify apps can help elevate your e-commerce game. SB: Helpdesk, Live Chat & FAQs offers a host of key features, including:
- Enhanced FAQ Features:Unlimited FAQs: Personalize with custom CSS, enhance Google SEO snippets, and manage translation, import/export of FAQs.
- Real-time customer communication: Chatbot & Real-Time Customer Support: Enable immediate connections between your customers and your business.
- Centralized ticketing system:Help Desk ticket solution: address questions from different sources in one location.
- Tab Descriptions:Tabs for products including descriptions (assign them by product type, collection, or seller)
- Integrated self-service widget:Widget for self-service, works with order tracking, frequently asked questions, and contact form.
Pricing Details
SB: Helpdesk, Live Chat & FAQs offers 1 free plan and 3 paid plans.
Considering installing this Support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Helpdesk: 10 tickets/month, Limited FAQs (customizable) & templates, Knowledge Base: Up to 10 Articles, Widget with FAQs, order tracking, Unlimited product-specific tabs, 1 active live chat at a time, 1 chatbot, 5 FAQ articles
Basic · $5.99/month
Included features: Helpdesk: 50 tickets/month, Everything in Free, plus:, Unlimited FAQs (integrated with OpenAI), Knowledge Base: Unlimited Articles, Multilingual FAQs (up to 3), Unlimited shared tabs, Unlimited chatbots, Unlimited support agents
Standard · $19.99/month
Included features: Helpdesk: 300 tickets/month, Everything in Basic, plus:, FAQ translations (up to 5), Knowledge Base: Unlimited Articles, Overall & per agent performance report
Advanced · $49.99/month
Included features: Helpdesk: 1000 tickets/month, Everything in Standard, plus:, Unlimited FAQ translations, Knowledge Base: Unlimited Articles, Prioritized support, Overall & per agent performance report
Pros and Cons
Delve into ShopDigest's expert insights on SB: Helpdesk, Live Chat & FAQs - a Support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full SB: Helpdesk, Live Chat & FAQs Support App review.
Pros
- The app is consistently praised for its intuitive setup and straightforward navigation.
- Users highlight the clean, polished look of the FAQ pages it generates.
- Many reviews note the ability to create and deploy FAQ pages in minutes.
- Frequent mentions of quick, helpful, and friendly assistance from the support team.
- The free version is widely appreciated for offering essential features without cost.
- Users value the ability to tailor FAQ pages to match their site’s theme, often with CSS.
- The inclusion of a search feature for FAQs is frequently commended.
- Seamless integration with Shopify stores is a recurring positive theme.
- Several users report a noticeable decrease in support requests after implementation.
- Prepared demo content is appreciated for accelerating the setup process.
Cons
- Users express frustration over restricted styling options (e.g., fonts, colors) without coding.
- Issues like undeletable older articles or font inheritance problems are noted.
- Negative feedback centers around abrupt transitions to paid plans and lack of clear notifications.
- The inability to edit page URLs or meta descriptions is flagged as a drawback.
Category ranking
Top three ranked in Shopify App Store
Shopify Inbox
Get new customers and make sales by interacting with shoppers in chat.
4.6 ★ (5,831)Free
View app data →tawk.to Live Chat
tawk.to's messaging and CRM tool lets you track and chat with your customers instantly.
3.6 ★ (89)Free
View app data →SB: Helpdesk, Live Chat & FAQs
Enhance customer service using the FAQ page, consolidated help desk, real-time chat, product tabs, and chatbot.
4.6 ★ (318)$5.99/mo onwards
View app data →#4 of 1767
IG Facebook & Instagram Shop by DolphinSuite
Instagram & Facebook Product Syncing & Shopping Sales Chat AI
Key Features
- Sync products to Instagram Direct & Messenger instantly, no approval required.
- No need to have native Instagram shop & Facebook shop enabled in Meta accounts.
- Engage customers instantly with AI-Sales that connected to your IG & Messenger.
- Showcase your products directly in chats, instant product recommendations.
- Simple setup and seamless integration with your Shopify store.
What merchants said
“Easy to navigate and user friendly! So helpful! I hope I can now make some $$$! I hope this helps with SEO and people purchasing on my shopify. ”Floyd Creative Shop · United States · ★ 5.0 · 10/29/2026
Summary
Starting PriceFree
Free Trial3 days
Launch Date13 Jun 2025
DeveloperDolphinSuite
Ratings4.9 ★ (417)
Install NowView chartsAbout the App
IG Facebook & Instagram Shop, a Support Shopify app, has achieved 389 reviews and an average rating of 4.9 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "Publish products to Instagram Direct and Facebook Messenger only a few clicks. Sell with AI & Inbox." it is a valuable addition to the Support app lineup.
Top Features:
Support Shopify apps can help elevate your e-commerce game. IG Facebook & Instagram Shop offers a host of key features, including:
- Sync products to Instagram Direct & Messenger instantly, no approval required.
- No need to have native Instagram shop & Facebook shop enabled in Meta accounts.
- Engage customers instantly with AI-Sales that connected to your IG & Messenger.
- Showcase your products directly in chats, instant product recommendations.
- Simple setup and seamless integration with your Shopify store.
Pricing Details
IG Facebook & Instagram Shop offers 1 free plan and 3 paid plans.
Considering installing this Support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 30 AI Messages, Live Agent Inbox
Starter · $14.99/month
Included features: 700 AI Messages, Live Agent Inbox
Growth · $26.99/month
Included features: 2000 AI Messages, Live Agent Inbox
Business · $49.99/month
Included features: 5000 AI Messages, Live Agent Inbox
#5 of 1767
EAZE Button by GTY AG
Instant contact button for the shop on WhatsApp.
Pros
- The app is straightforward to install and set up, often mentioned as seamless and hassle-free.
- The interface is intuitive and clean, making navigation and usage simple for all users.
- Enhances customer interaction by providing a direct and familiar channel via WhatsApp.
Cons
- Some users noted the lack of multilingual options, particularly for non-English speakers.
What merchants said
“Installed and working perfectly in seconds, love the floating button 5*”Cornwall Van Windows · United Kingdom · ★ 5.0 · 8/21/2025
Summary
Starting PriceFree
Free Trial14 days
Launch Date09 Dec 2022
DeveloperGTY AG
Ratings4.8 ★ (139)
Install NowView chartsAbout the App
EAZE Button, a Support Shopify app, has achieved 140 reviews and an average rating of 4.8 stars since its launch 4 years ago. Designed to assist Shopify merchants with - "Add a WhatsApp Chat Button to your store, enabling customers to message you instantly." it is a valuable addition to the Support app lineup.
Top Features:
Support Shopify apps can help elevate your e-commerce game. EAZE Button offers a host of key features, including:
- WhatsApp chat button:Put a WhatsApp chat button in your store.
- WhatsApp Accessibility:Customers can reach you directly and simply through WhatsApp.
- Chat Button Customization:Change your chat button to fit your shop's design.
- Multi-platform compatibility:Design adapted for mobile and desktop devices.
Pricing Details
EAZE Button offers 1 free plan and 1 paid plan.
Considering installing this Support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Prefilled Message, 3 different appearance types, Change the position of your button, Visibility settings for mobile & desktop
Pro · $0.89/month
Included features: Everything from Free Plan, Business Hours, Multi Language Support, Color, size & custom styling, Dynamic variables, Google Analytics & Meta Pixel, Notification badge, Page Exclusions
Pros and Cons
Delve into ShopDigest's expert insights on EAZE Button - a Support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full EAZE Button Support App review.
Pros
- The app is straightforward to install and set up, often mentioned as seamless and hassle-free.
- The interface is intuitive and clean, making navigation and usage simple for all users.
- Enhances customer interaction by providing a direct and familiar channel via WhatsApp.
- The free plan is highly appreciated for offering essential features without cost.
- Users value the ability to tailor the WhatsApp button to match their store’s branding.
- The app functions consistently without errors, ensuring smooth communication.
- Assistance is responsive and helpful when issues arise during setup or use.
- Many users report higher engagement and conversions due to the app’s functionality.
- The app doesn’t slow down the website and operates efficiently.
- Customers find the WhatsApp button convenient and easy to use, improving their experience.
Cons
- Some users noted the lack of multilingual options, particularly for non-English speakers.
- A recurring issue where replies fail on Mondays, causing inconvenience.
- Users expressed a desire for more control over the size of the WhatsApp button.
- A few reviews highlighted unresponsive support for critical issues.
#6 of 1767
Qikify Contact Form Builder by Qikify Design
Form for contact, pre-order, form creator, and personalized field form.
Pros
- The app is consistently praised for its intuitive and straightforward interface.
- Users highlight the fast and hassle-free installation process.
- Many appreciate the ability to personalize forms with various themes and fields.
Cons
- A few reviewers mention the lack of non-English language options.
What merchants said
“Zeer tevreden over Qikify Form Builder! De app is overzichtelijk, werkt prettig en biedt veel mogelijkheden om formulieren helemaal naar wens in te richten. Vooral de flexibiliteit en de ondersteuning voor meerdere talen zijn voor ons erg handig. Ook de support is uitstekend: ze reageren heel snel, denken goed mee en helpen je direct verder als je ergens tegenaan loopt. Alles werkt zoals het hoort en het bespaart ons veel tijd. Absoluut een aanrader.”Mulcheva · Spain · ★ 5.0 · 10/12/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date21 Aug 2019
DeveloperQikify Design
Ratings4.9 ★ (435)
Install NowView chartsAbout the App
Qikify Contact Form Builder, a Support Shopify app, has achieved 436 reviews and an average rating of 4.9 stars since its launch 7 years ago. Designed to assist Shopify merchants with - "Make forms to gather leads, enhance customer service, and increase sales without any coding." it is a valuable addition to the Support app lineup.
Top Features:
Support Shopify apps can help elevate your e-commerce game. Qikify Contact Form Builder offers a host of key features, including:
- Form Creation:Make a form with different types of fields such as text field, checkbox, radio button, and dropdown.
- Form Display Options:Easily show form as a Popup, Bubble, or Embed form.
- Contact form/button:Contact us form / button that can be inserted
- Spam Protection:Use Google reCaptcha to stop spam on your forms.
- Data Management:Collect, organize, and share your submissions.
Pricing Details
Qikify Contact Form Builder offers 1 free plan and 2 paid plans.
Considering installing this Support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free Forever · $0/month
Included features: 1 form, 10 fields/form, Popup, bubble or embed form, Multi field types (checkbox, dropdown..), Condition Logic, Form schedule, Image banner
Basic Plan · $5.99/month
Included features: Everything in FREE, 3 Forms + Unlimited form fields, File upload, Change recipient mail, Change reCaptcha recipient mail, Store & Export submissions, Shopify Integration, 100 submission notification (∞ via Flow)
Premium Plan · $7.99/month
Included features: Everything in BASIC, Unlimited forms, File upload 20MB, Multiple recipient mails, Auto response mails, Integrations, 500 submission notification (∞ via Flow)
Pros and Cons
Delve into ShopDigest's expert insights on Qikify Contact Form Builder - a Support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Qikify Contact Form Builder Support App review.
Pros
- The app is consistently praised for its intuitive and straightforward interface.
- Users highlight the fast and hassle-free installation process.
- Many appreciate the ability to personalize forms with various themes and fields.
- The free version is frequently noted for its robust features and functionality.
- The support team is commended for being helpful, quick, and efficient.
- Users report smooth compatibility with websites and Shopify stores.
- The app’s templates and layouts are praised for their clean and professional appearance.
- The app is described as stable and effective for contact form needs.
- The interface is lauded for being easy to navigate, even for non-tech-savvy users.
- Many users note improved customer interaction and lead generation.
Cons
- A few reviewers mention the lack of non-English language options.
- A small number of users report difficulties in reaching customer service.
#7 of 1767
SL: WhatsApp Chat + Marketing by SuperLemon App
Leftover Shopping Cart, WhatsApp Conversations & Sharing, WhatsApp Promotions
Key Features
- WhatsApp chat widget with multiple agents, custom colors and styling options.
- Send cart recovery and order updates from personal WhatsApp with no API needed
- View customer order history inside WhatsApp Web with a free Chrome extension
- Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
- Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.
What merchants said
“Superlemon è uno strumento fondamentale per gestire automazioni, campagne marketing e comunicazioni WhatsApp in modo semplice ma allo stesso tempo molto avanzato ad un prezzo davvero contenuto.L’app offre tantissime possibilità di automazione e permette di creare campagne mirate e personalizzate, rendendo molto più efficace la gestione dei clienti e il recupero delle vendite.Ma quello che fa davvero la differenza è il team di Superlemon: sempre disponibile, rapido nel rispondere e soprattutto molto preparato. Quando abbiamo avuto esigenze particolari, ci hanno aiutato a trovare la soluzione e, dove necessario, hanno anche sviluppato funzionalità personalizzate su nostra richiesta.Non è scontato trovare un’app così completa accompagnata da un’assistenza così presente e attenta alle esigenze del singolo store.Consigliatissima a chi vuole sfruttare davvero WhatsApp e le automazioni nel proprio e-commerce. ”La Nonna in Campagna · Italy · ★ 5.0 · 9/1/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date24 Apr 2019
DeveloperSuperLemon App
Ratings3.5 ★ (345)
Install NowView chartsAbout the App
SL: WhatsApp Chat + Marketing, a Support Shopify app, has achieved 351 reviews and an average rating of 3.5 stars since its launch 7 years ago. Designed to assist Shopify merchants with - "Cart recovery automation, WhatsApp chat & share tool, personalized templates & campaigns, shared team email inbox." it is a valuable addition to the Support app lineup.
Top Features:
Support Shopify apps can help elevate your e-commerce game. SL: WhatsApp Chat + Marketing offers a host of key features, including:
- WhatsApp chat widget with multiple agents, custom colors and styling options.
- Send cart recovery and order updates from personal WhatsApp with no API needed
- View customer order history inside WhatsApp Web with a free Chrome extension
- Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
- Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.
Pricing Details
SL: WhatsApp Chat + Marketing offers 1 free plan and 2 paid plans.
Considering installing this Support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 50+ chat widget styles and options, Multiple agents in chat widget, Manual cart & order recovery messages, WhatsApp Web Copilot Chrome extension, Built-in customer CRM, Pre-built templates in 10+ languages, Phone number capture widgets, Analytics and reporting
Automate · $9.99/month
Included features: Everything in Free, plus, Abandoned Cart Recovery Automation, COD Confirmation Message Automation, Order Confirmation and Delivery Updates
Scale · $29.99/month
Included features: WhatsApp API for your brand, Abandoned cart, shipment & COD messages, WhatsApp marketing campaigns, WhatsApp inbox for customer support, Custom Automation -Webhook/Shopify Flow, Onboarding setup meeting & live support, Use API and WhatsApp Business App
#8 of 1767
Moose WhatsApp Chat Button by Vegahub Technology Inc.
Recover abandoned cart with WhatsApp chat, widget & automation
Key Features
- Abandoned cart recovery: Send WhatsApp reminders to bring shoppers back
- All-in-one inbox: Manage WhatsApp chats smarter & highlight high-value customers
- WhatsApp Business API: Securely connect your number via Meta Business Manager
- Easy customizations: WhatsApp icons, font, size & more to match your brand style
- Get insights: Track WhatsApp button clicks on Google Analytics, Metal Pixels
What merchants said
“Has everything that I need inside. I easily set up the app thanks to Mr.Thomas.”BKShape · Türkiye · ★ 5.0 · 11/8/2026
Summary
Starting PriceFree
Free TrialFree plan
Launch Date07 May 2025
DeveloperVegahub Technology Inc.
Ratings5.0 ★ (214)
Install NowView chartsAbout the App
Moose WhatsApp Chat Button, a Support Shopify app, has achieved 193 reviews and an average rating of 5 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes." it is a valuable addition to the Support app lineup.
Top Features:
Support Shopify apps can help elevate your e-commerce game. Moose WhatsApp Chat Button offers a host of key features, including:
- Abandoned cart recovery: Send WhatsApp reminders to bring shoppers back
- All-in-one inbox: Manage WhatsApp chats smarter & highlight high-value customers
- WhatsApp Business API: Securely connect your number via Meta Business Manager
- Easy customizations: WhatsApp icons, font, size & more to match your brand style
- Get insights: Track WhatsApp button clicks on Google Analytics, Metal Pixels
Pricing Details
Moose WhatsApp Chat Button offers 0 free plans and 0 paid plans.
Considering installing this Support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
#9 of 1767
Pros
- Automates order confirmations, cancellations, and fulfillment, significantly reducing manual work.
- Offers competitive pricing and flexible billing options suitable for businesses of all sizes.
- Works smoothly with WhatsApp, enabling direct customer communication without needing a Business API.
Cons
- Some users report missed order confirmations and incorrect message timing.
What merchants said
“100 PERCENT RECOMAND I USE ABOUT3 TEARS SO IMPRASIVE ”Fire Arms · Pakistan · ★ 5.0 · 10/26/2026
Summary
Starting PriceFree
Free Trial3 days
Launch Date21 Oct 2024
DeveloperScrptble
Ratings3.9 ★ (338)
Install NowView chartsAbout the App
WhatFlow: Whatsapp Automation, a Support Shopify app, has achieved 340 reviews and an average rating of 3.9 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Automate order confirmations, shipping updates, cart recovery, and stock alerts through WhatsApp." it is a valuable addition to the Support app lineup.
Top Features:
Support Shopify apps can help elevate your e-commerce game. WhatFlow: Whatsapp Automation offers a host of key features, including:
- Reduce fake orders with automated order confirmations & tracking updates
- Recover lost sales with WhatsApp abandoned cart reminders & follow ups
- Increase repeat purchases with targeted WhatsApp bulk broadcasts
- Send back-in-stock alerts on WhatsApp so you never loose a customer!
- No complex setup, connect easily in minutes using WhatsApp link-a-device.
Pricing Details
WhatFlow: Whatsapp Automation offers 0 free plans and 5 paid plans.
Considering installing this Support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Automated WhatsApp Order Confirmations, Abandoned Checkout Recovery, Order Fulfillment Notifications, Order Cancellation Notifications, Customizable Message Templates, Automated Order Tag Updates, Connect WhatsApp using "Link a Device", Real-Time Analytics & Reporting
Starter · $4.99/month
Included features: Real-Time Analytics & Reporting, Abandoned Checkout Recovery, Order Fulfillment Notifications, Order Cancellation Notifications, Customizable Message Templates, Connect WhatsApp using "Link a Device", Automated Order Tag Updates, Real-Time Analytics & Reporting
Growth · $9.99/month
Included features: Automated WhatsApp Order Confirmations, Abandoned Checkout Recovery, Order Fulfillment Notifications, Order Cancellation Notifications, Customizable Message Templates, Automated Order Tag Updates, Connect WhatsApp using "Link a Device", Real-Time Analytics & Reporting
Professional · $14.99/month
Included features: Automated WhatsApp Order Confirmations, Abandoned Checkout Recovery, Order Fulfillment Notifications, Order Cancellation Notifications, Customizable Message Templates, Connect WhatsApp using "Link a Device", Automated Order Tag Updates, Real-Time Analytics & Reporting
Enterprise · $24.99/month
Included features: Automated WhatsApp Order Confirmations, Abandoned Checkout Recovery, Order Fulfillment Notifications, Order Cancellation Notifications, Customizable Message Templates, Automated Order Tag Updates, Connect WhatsApp using "Link a Device", Real-Time Analytics & Reporting
Ultimate · $49.99/month
Included features: Real-Time Analytics & Reporting, Abandoned Checkout Recovery, Order Fulfillment Notifications, Order Cancellation Notifications, Customizable Message Templates, Connect WhatsApp using "Link a Device", Automated Order Tag Updates, Real-Time Analytics & Reporting
Pros and Cons
Delve into ShopDigest's expert insights on WhatFlow: Whatsapp Automation - a Support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full WhatFlow: Whatsapp Automation Support App review.
Pros
- Automates order confirmations, cancellations, and fulfillment, significantly reducing manual work.
- Offers competitive pricing and flexible billing options suitable for businesses of all sizes.
- Works smoothly with WhatsApp, enabling direct customer communication without needing a Business API.
- Intuitive interface and easy setup process, often highlighted as hassle-free.
- Allows personalized message templates for different order events, maintaining brand voice.
- Effectively recovers lost sales through automated WhatsApp reminders.
- Consistently runs without downtime or major technical issues.
- Quick and helpful assistance from the support team.
- Provides a no-cost option for new businesses to test core features.
- Proactive communication enhances customer satisfaction and loyalty.
Cons
- Some users report missed order confirmations and incorrect message timing.
- Fulfillment messages sometimes include unclickable tracking links for first-time recipients.
- Absence of test messages for automation features hampers troubleshooting.
- Users dislike automatic upgrades when exceeding plan limits instead of manual control.
- Occasional issues with the "WhatsApp Us" button leading to invalid numbers.
#10 of 1767
CK: Abandoned cart on WhatsApp by Carthike
Automated system has recovered $13.4 million from abandoned carts so far, free chat included.
Pros
- The app significantly boosts abandoned cart recovery rates, enhancing sales.
- Quick, efficient, and helpful responses from the support team.
- Easy setup and intuitive navigation, making it accessible for all users.
Cons
- Automated WhatsApp reminders for abandoned carts require a paid plan.
What merchants said
“Thank you very much, Vinodh, for your help and your patience. You took the time to understand my request, explained each step clearly and followed up until everything was solved. Your support made a real difference for my business. I truly appreciate it!Gaby – GABY PARIS”GABY PARIS · France · ★ 5.0 · 10/26/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date25 Jun 2020
DeveloperCarthike
Ratings5.0 ★ (304)
Install NowView chartsAbout the App
CK: Abandoned cart on WhatsApp, a Support Shopify app, has achieved 297 reviews and an average rating of 5 stars since its launch 6 years ago. Designed to assist Shopify merchants with - "Automatically retrieve deserted shopping carts with WhatsApp to boost your sales." it is a valuable addition to the Support app lineup.
Top Features:
Support Shopify apps can help elevate your e-commerce game. CK: Abandoned cart on WhatsApp offers a host of key features, including:
- WhatsApp Cart Recovery:Recovering abandoned carts automatically through WhatsApp.
- WhatsApp Customisation:A customizable WhatsApp chat and share button with easy one-click setup.
- Automated Order Notifications:Order confirmation, shipping notification and cash on delivery confirmation, all automated.
- Seamless integration with Loox reviews:Gather reviews for your Loox reviews. Both are smoothly integrated.
- WhatsApp Customer Support:Support for multiple agents, 24/7 availability, and order management for WhatsApp Chat.
Pricing Details
CK: Abandoned cart on WhatsApp offers 1 free plan and 2 paid plans.
Considering installing this Support Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free Forever · $0/month
Included features: Unlimited chats, 100 Manual cart abandonment messages, Chat button for WhatsApp, Reports, No branding of ours, Share button for WhatsApp
VIP · $9.99/month
Included features: Free +, Unlimited Manual cart recovery messages, Automated recovery messages, Order CRM, Order confirmation & shipping messages, Review collection messages, COD Confirmation messages, Priority Support & Email alerts
Advanced · $29/month
Included features: VIP features+, Custom template messages, Automation using your number, Marketing, Multiple automated abandoned messages, Team Inbox with 1000 incoming messages
Pros and Cons
Delve into ShopDigest's expert insights on CK: Abandoned cart on WhatsApp - a Support Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full CK: Abandoned cart on WhatsApp Support App review.
Pros
- The app significantly boosts abandoned cart recovery rates, enhancing sales.
- Quick, efficient, and helpful responses from the support team.
- Easy setup and intuitive navigation, making it accessible for all users.
- Seamless WhatsApp integration for cart recovery and customer communication.
- Free version offers substantial value, with many users satisfied without upgrading.
- Users report noticeable revenue increases from recovered carts and improved conversions.
- Flexible features allow tailoring to specific store needs and branding.
- The app operates smoothly without lag, ensuring reliability.
- Accommodates diverse store owners with varied customer bases.
- Enhances customer relationship management through automated and personalized interactions.
Cons
- Automated WhatsApp reminders for abandoned carts require a paid plan.
- Some users noted issues with WhatsApp numbers not aligning with local customer expectations.
- Minor technical glitches reported, though not severely impacting functionality.
- Users desire more pre-built templates for messages and workflows.
Best Support Apps in Shopify
Support apps are designed to address specific needs and challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.
Discover a wealth of cutting-edge tools and features offered by these remarkable Support Shopify apps, including Shopify Inbox, tawk.to Live Chat, SB: Helpdesk, Live Chat & FAQs, and many more. Our app collection provides a comprehensive overview of the top apps in the Support category, enabling you to select the ones that will take your e-commerce venture to new heights.
Empower your Shopify store with the best Support apps the platform has to offer and elevate your online business.
Explore Apps by Criteria:
Overview of the Above Top Support Shopify Apps in November 2026
There are a number of Support apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the Support category, based on their popularity and average rating, to help you make informed decisions.
| App Name | Category | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|---|
| Shopify Inbox | Support | Shopify | $0/month | ● Unavailable | 4.6 ★ (5816) |
| tawk.to Live Chat | Support | tawk.to | $0/month | ● Unavailable | 3.6 ★ (89) |
| SB: Helpdesk, Live Chat & FAQs | Support | Shark Byte, Inc | $0/month | ● Available | 4.6 ★ (316) |
| IG Facebook & Instagram Shop | Support | DolphinSuite | $0/month | ● Available | 4.9 ★ (389) |
| EAZE Button | Support | GTY AG | $0/month | ● Available | 4.8 ★ (140) |
| Qikify Contact Form Builder | Support | Qikify Design | $0/month | ● Available | 4.9 ★ (436) |
| SL: WhatsApp Chat + Marketing | Support | SuperLemon App | $0/month | ● Available | 3.5 ★ (351) |
| Moose WhatsApp Chat Button | Support | Vegahub Technology Inc. | $0/month | ● Unavailable | 5.0 ★ (193) |
 WhatFlow: Whatsapp Automation | Support | Scrptble | $0/month | ● Unavailable | 3.9 ★ (340) |
| CK: Abandoned cart on WhatsApp | Support | Carthike | $0/month | ● Available | 5.0 ★ (297) |
Have a Closer Look at the Best Support Apps
Now let us jump in and check out these Top 5 Support Shopify apps.
Reviews
Most Recent Review
5.0 ★Amazing
Good experience so far. Would be even better if it borrowed some UI and QOL features from Whatsapp.
Samirahan · Bangladesh · 09 Nov 2026
Recent Review
5.0 ★Amazing
This make it so much easier to message customers back on the go. I love it on my computer but I also love the convenience of having it on my phone as well.
The Crafty Family Co. · United States · 06 Nov 2026
Why is Shopify Inbox a top Support Shopify app?
With an impressive overall rating of 4.6 stars and 5,831 reviews, Shopify Inbox stands out as one of the top Support Shopify apps. The main objective of the app is - Get new customers and make sales by interacting with shoppers in chat. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Shopify Inbox with your Shopify store?
By integrating a Support app with your Shopify store, you unlock a range of benefits. Shopify Inbox, a popular Support Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Turn on chat and track results with a seamless workflow in the Shopify admin., Manage conversations from online store chat and Shop app., and more,
- Shopify Workflow: Activate chat and monitor outcomes effortlessly in the Shopify admin area.
- Online store chat management: Handle chat discussions from the online shop and its app.
- Customer Profiling: Easily learn about your customers through their profile and cart information.
- Interactive Chat Marketing: Share product suggestions, pictures, and discounts directly in the chat.
- Automated customer support: Set up automatic greetings, contact collection, and FAQs to save time for you and your buyers.
Shopify merchants highlight key advantages, such as Turn on chat and track results with a seamless workflow in the Shopify admin., Manage conversations from online store chat and Shop app., and more,
What are some of the top alternatives for Shopify Inbox?
Looking for options? Dive into a selection of Support apps that rival Shopify Inbox, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Shopify Inbox, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
Excellent free live chat app with many customizations. Looks and works great. Been using it for years and never had a problem.
My Pizza Steel · Canada · 25 Mar 2021
Recent Review
5.0 ★Amazing
Very detailed chat system which is available for all users. Many features, customization available.
BottleKeep · Laos · 27 Oct 2020
Why is tawk.to Live Chat a top Support Shopify app?
With an impressive overall rating of 3.6 stars and 89 reviews, tawk.to Live Chat stands out as one of the top Support Shopify apps. The main objective of the app is - tawk.to's messaging and CRM tool lets you track and chat with your customers instantly. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate tawk.to Live Chat with your Shopify store?
By integrating a Support app with your Shopify store, you unlock a range of benefits. tawk.to Live Chat, a popular Support Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as View and manage Shopify orders directly from chats and tickets., Personalize greetings with triggers based on location, past visits, and more., and more,
- Shopify order management.: Manage and oversee your Shopify orders right from your chats and tickets.
- Customized Greetings: Create custom greetings using triggers such as location and past visits.
- Efficient Communication: Give quick, correct replies using saved "shortcut" message templates.
- CRM Management: Handle endless clients and businesses in your CRM.
- 24x7 Support: Need help? Contact our support team at any time for immediate help.
Shopify merchants highlight key advantages, such as View and manage Shopify orders directly from chats and tickets., Personalize greetings with triggers based on location, past visits, and more., and more,
What are some of the top alternatives for tawk.to Live Chat?
Looking for options? Dive into a selection of Support apps that rival tawk.to Live Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of tawk.to Live Chat, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
I had given these guys a horrible review 9 years ago, but it appears that they have changed quite a bit since then. I needed help this morning and got Caleb on live chat in about 30 seconds. He was extremely helpful and within about 10 minutes he got into my Shopify store and fixed my FAQ problem. He was very attentive and his communication with me was excellent. I highly recommend these guys!
Dead Fly Zone · United States · 06 Apr 2026
Recent Review
5.0 ★Amazing
We added HelpCenter mainly for the FAQ section, but ended up using the ticket system too. It’s actually very easy to manage everything from one place. Reduced a lot of repeat questions for us.
Vital Depot · United States · 12 Mar 2026
Why is SB: Helpdesk, Live Chat & FAQs a top Support Shopify app?
With an impressive overall rating of 4.6 stars and 318 reviews, SB: Helpdesk, Live Chat & FAQs stands out as one of the top Support Shopify apps. The main objective of the app is - Enhance customer service using the FAQ page, consolidated help desk, real-time chat, product tabs, and chatbot. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate SB: Helpdesk, Live Chat & FAQs with your Shopify store?
By integrating a Support app with your Shopify store, you unlock a range of benefits. SB: Helpdesk, Live Chat & FAQs, a popular Support Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Unlimited FAQs: custom CSS, Google SEO snippets, import/export, faq translation, Chatbot & Live Chat app: let your customers contact your business in real-time, and more,
- Enhanced FAQ Features: Unlimited FAQs: Personalize with custom CSS, enhance Google SEO snippets, and manage translation, import/export of FAQs.
- Real-time customer communication: Chatbot & Real-Time Customer Support: Enable immediate connections between your customers and your business.
- Centralized ticketing system: Help Desk ticket solution: address questions from different sources in one location.
- Tab Descriptions: Tabs for products including descriptions (assign them by product type, collection, or seller)
- Integrated self-service widget: Widget for self-service, works with order tracking, frequently asked questions, and contact form.
Shopify merchants highlight key advantages, such as Unlimited FAQs: custom CSS, Google SEO snippets, import/export, faq translation, Chatbot & Live Chat app: let your customers contact your business in real-time, and more,
What are some of the top alternatives for SB: Helpdesk, Live Chat & FAQs?
Looking for options? Dive into a selection of Support apps that rival SB: Helpdesk, Live Chat & FAQs, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of SB: Helpdesk, Live Chat & FAQs, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
Easy to navigate and user friendly! So helpful! I hope I can now make some $$$! I hope this helps with SEO and people purchasing on my shopify.
Floyd Creative Shop · United States · 29 Oct 2026
Recent Review
5.0 ★Amazing
Very friendly, prompt and overall helpful. I was informed of what I needed to send in and all questions were answered
Gods UnChanging Hand · United States · 17 Oct 2026
Why is IG Facebook & Instagram Shop a top Support Shopify app?
With an impressive overall rating of 4.9 stars and 417 reviews, IG Facebook & Instagram Shop stands out as one of the top Support Shopify apps. The main objective of the app is - Publish products to Instagram Direct and Facebook Messenger only a few clicks. Sell with AI & Inbox. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate IG Facebook & Instagram Shop with your Shopify store?
By integrating a Support app with your Shopify store, you unlock a range of benefits. IG Facebook & Instagram Shop, a popular Support Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Sync products to Instagram Direct & Messenger instantly, no approval required., No need to have native Instagram shop & Facebook shop enabled in Meta accounts., and more,
- Sync products to Instagram Direct & Messenger instantly, no approval required.
- No need to have native Instagram shop & Facebook shop enabled in Meta accounts.
- Engage customers instantly with AI-Sales that connected to your IG & Messenger.
- Showcase your products directly in chats, instant product recommendations.
- Simple setup and seamless integration with your Shopify store.
Shopify merchants highlight key advantages, such as Sync products to Instagram Direct & Messenger instantly, no approval required., No need to have native Instagram shop & Facebook shop enabled in Meta accounts., and more,
What are some of the top alternatives for IG Facebook & Instagram Shop?
Looking for options? Dive into a selection of Support apps that rival IG Facebook & Instagram Shop, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of IG Facebook & Instagram Shop, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
Installed and working perfectly in seconds, love the floating button 5*
Cornwall Van Windows · United Kingdom · 21 Aug 2025
Recent Review
5.0 ★Amazing
Wir sind sehr zufrieden mit der App und dem Support
Gravurschmiede · Germany · 13 Mar 2025
Why is EAZE Button a top Support Shopify app?
With an impressive overall rating of 4.8 stars and 139 reviews, EAZE Button stands out as one of the top Support Shopify apps. The main objective of the app is - Add a WhatsApp Chat Button to your store, enabling customers to message you instantly. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Support category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate EAZE Button with your Shopify store?
By integrating a Support app with your Shopify store, you unlock a range of benefits. EAZE Button, a popular Support Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Add a WhatsApp chat button to your shop, Customers can directly and easily contact you via WhatsApp, and more,
- WhatsApp chat button: Put a WhatsApp chat button in your store.
- WhatsApp Accessibility: Customers can reach you directly and simply through WhatsApp.
- Chat Button Customization: Change your chat button to fit your shop's design.
- Multi-platform compatibility: Design adapted for mobile and desktop devices.
Shopify merchants highlight key advantages, such as Add a WhatsApp chat button to your shop, Customers can directly and easily contact you via WhatsApp, and more,
What are some of the top alternatives for EAZE Button?
Looking for options? Dive into a selection of Support apps that rival EAZE Button, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of EAZE Button, giving you flexibility and choice.
How We Selected the Top Shopify Apps in Support
Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:
- By Reviews: We understand the value of peer recommendations, and that's why we've sorted these top Shopify apps in Support based on the highest praise received from users, ensuring you get tried-and-tested solutions. The top listed apps here have earned the trust of fellow Shopify merchants. Jump to Highest Reviewed Support Shopify Apps.
- By Price: Budget consideration is important while choosing a Shopify app for your store. That's why we have also categorized these top Shopify apps in Support by price, enabling you to find the perfect solutions that align with your financial goals without compromising on quality. Jump to Top Paid Support Shopify Apps.
- By Launch Date: To keep you updated about the latest innovations, we've organized these Shopify apps based on their launch date. You can check the list of recently launched top apps in Support that could bring innovative solutions to your Shopify store. Jump to Newly Launched Support Shopify Apps.
- By Popularity: We feature the Support apps that are making waves among Shopify store owners, helping you stay ahead of the curve. These apps have captured the attention of ecommerce owners and are listed as the top in the popularity section of the Shopify app store. Jump to Most Popular Support Shopify Apps.
- By Ratings: We prioritize apps that have consistently earned high ratings, reflecting their impact and user satisfaction. These Support apps with excellent ratings stand out from their competitors, making them a solid choice for your business needs. Jump to Top Rated Support Shopify Apps.
- By Best Match: We harness the power of Shopify's own recommendations! Our selection considers apps that Shopify suggests as a strong fit for Support, ensuring you access the platform's expert insights. Jump to Best Match Support Shopify Apps.
With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top Support Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.
How to Choose the Best Support Shopify App For Your Store
Choosing the right Support Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:
- Identify Your Requirements: Begin by understanding the specific goals and challenges your store faces. List the key features and functionalities you need in a Support app to address these requirements effectively.
- Read User Reviews: Explore user reviews and ratings for the Support apps you are considering. Real-hand experiences from other Shopify merchants can provide valuable insights into how each app performs.
- Compare Features: Use our app comparison page, where you can add the Support apps of your choice and perform a side-by-side comparison. This page allows you to evaluate each app's features, pricing, support, and other essential factors to help you find the best fit for your store.
- Consider Budget: While some apps offer free plans with basic functionalities, others may require a paid subscription for access to advanced features. You can check out our complete list of Top Paid Support Shopify apps, and choose an app that aligns with your budget and can grow with your store as it expands.
- Support and Documentation: Check the documentation and customer support resources of the app. A well-supported Support app that offers comprehensive documentation can help you implement and use it more effectively.
- Integration Compatibity: Ensure that the Support app you choose can seamlessly integrate with your existing apps and theme to avoid compatibility issues.
- Trial Periods: Some Support apps offer a free trial period that enables you to test the app's capabilities before purchasing a subscription.
Each Shopify store is different, and the best Support app for your store will be one that aligns closely with your specific business requirements.
More Information on Support Shopify Apps
Now let us jump in and check out these Top 10 Support Shopify apps.
In this comprehensive guide, we've provided you with a complete collection of Support Shopify apps that can help streamline your ecommerce journey. These Support Shopify apps cover a wide spectrum of needs to take your store forward. From 1767 outstanding apps, we've covered every facet of Support, ensuring you have access to a vast range of tools to enhance your Shopify store.
However, choosing the perfect Support app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any Support apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect Support app that aligns with your goals.
Shopify Support App Installation
There are thousands of Support Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
What's included
- Safely install/uninstall Shopify app of your choice
- App integration with any theme as per specification
- Configurations & setup
- Assured support and guidance
- Get discount offers (not guaranteed)
What's not included
- Shopify app subscription cost
Category charts
Open Support charts Explore key insights for Support apps
Market share, rank movement, install geography and review pace — tracked across all 1,767 apps. Open the full charts for history and app-level detail.
Market share leaders
Nov 2026The top two apps hold 11.9% of tracked installs.
Rank movers, 30 days
Top 10 trackedtawk.to Live Chat▲ 9#2EAZE Button▲ 3#5SB: Helpdesk, Live Chat & FAQs▲ 2#3IG Facebook & Instagram Shop▼ 1#4CK: Abandoned cart on WhatsApp▼ 1#103 apps climbed and 2 dropped among the top 10 tracked.
Where installs come from
Category-wide🇺🇸United States29.1%
🇮🇳India10.8%
🇬🇧United Kingdom6.3%
🇦🇺Australia4.3%
🇵🇰Pakistan4.1%
United States and India merchants drive 39.9% of installs.
Reviews added, 30 days
Top tracked apps127 new reviews across the top 10 tracked apps in the last 30 days.
Key Insights:
- Shopify Inbox commands 8.0% market share, 7.9pp ahead of tawk.to Live Chat — a fragmented support category.
- In the last 30 days, 3 apps climbed and 2 dropped in ranking among the top 10 tracked support apps.
- Shopify Inbox added the most new reviews this month (+41) — strong adoption momentum.
Frequently Asked Questions for Support Shopify Apps
1. What are some of the top Shopify apps under the Support category?
Here are some of the top Shopify apps under the Support category:
- Shopify Inbox
- tawk.to Live Chat
- SB: Helpdesk, Live Chat & FAQs
- IG Facebook & Instagram Shop
- EAZE Button
- Qikify Contact Form Builder
- SL: WhatsApp Chat + Marketing
- Moose WhatsApp Chat Button
- WhatFlow: Whatsapp Automation
- CK: Abandoned cart on WhatsApp
Each of these apps offers unique features and functionalities tailored to boost your Support efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.
2. How do I install a Support Shopify app?
Installing a Support Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install Support apps on your Shopify store, feel free to contact us now.
3. Are there free apps available in the Support category?
Yes, the Support category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.
4. Are there any trial options available for paid apps in the Support category?
Many paid apps in the Support category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.
5. How can I determine which Support Shopify app is best for my store?
Determining the best Support Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.
Some popular Support Shopify apps are:
6. Can I use multiple Support Shopify apps simultaneously?
You can use multiple Support Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.
7. How can I find the latest and trending Shopify apps in the Support category?
To discover the latest and trending Shopify apps in the Support category, visit:
Newly launched Support Shopify apps
Most popular Support Shopify apps
These lists showcase recently added Shopify apps and those gaining popularity among users.
8. Are there any discounts or promotions available for Support Shopify apps?
At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.
Alternatively, contact our team if you're looking for discounts on Support app pricing plans, we can help secure better deals on the Support app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Most Popular Support Shopify Apps
In the most popular Support Shopify apps section, we highlight apps that have captured the attention and trust of numerous entrepreneurs. With their impressive features and functionalities, they have become favorites in the Support category. Explore the power of these highly sought-after apps and elevate your Shopify store to new heights.
by tawk.to
Chat with website visitors as they browse live.
Free
by Shark Byte, Inc
FAQ page, ticket system, live chat, support chatbot, tabs
Free to install · From $5.99/mo · 14d trial
by DolphinSuite
Instagram & Facebook Product Syncing & Shopping Sales Chat AI
Free plan · From $14.99/mo · 3d trial
About ShopDigest
The Shopify ecosystem, shown through the work
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
No commissions, no pay-to-rank placements. The best work rises because people save and follow it.
More about ShopDigestAbout ShopDigest
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A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.