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Ai Chatbots Shopify Apps – Reviews & Rating Trends

(Updated October 2026) Compare reviews and ratings for ai chatbots Shopify apps and see which apps are gaining the most install momentum. Review counts are the closest proxy to actual installs — Shopify doesn't publish install numbers — so review velocity is one of the strongest signals of merchant adoption for ai chatbots apps.

Chatty AI Chatbot & Live Chat currently leads on 71.3% market share, followed by Moose AI Chatbot & Live Chat at 9.9%. A concentrated field — one app holds most of the tracked installs.

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Ai Chatbots Shopify Apps — Full Reviews Table

All tracked ai chatbots Shopify apps ranked by total review count, with new reviews gained vs 30 days ago and average rating. Filter by country and date range; sort by reviews or review velocity.

Date Range
Countries
Order By
Reviews are as ofToday.Change is betweenSep 20andToday
AppReviewsRating
Shopify Inbox5,825544.6
Chatty AI Chatbot & Live Chat1,885194.9
Tidio: AI Chatbot & Live Chat1,359154.7
Gorgias: AI, Helpdesk & Chat70544.5
Moose AI Chatbot & Live Chat48555.0
SmartBot: Leading AI Chatbot46244.7
Zoko WhatsApp Marketing & Chat462194.8
B: WhatsApp, Voice, SMS & Chat408214.7
IG Facebook & Instagram Shop394254.9
Avada AEO SEO Optimizer LLMs39315.0

Showing 1-10 out of 87

Key Insights:

  • Shopify Inbox leads ai chatbots apps with 5,825 total reviews — 3,940 more than Chatty AI Chatbot & Live Chat (1,885).
  • Top 3 apps (Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat) hold 73.3% of all reviews across the top 10 tracked ai chatbots apps.
  • Shopify Inbox is gaining reviews fastest this month (+54) — strong recent install momentum.
  • 10 of 10 top-reviewed ai chatbots apps gained new reviews this period; 0 saw no net additions.
See more insights

Ai Chatbots Shopify Apps — Cumulative Review Trend

Monthly cumulative review count for the top 5 ai chatbots Shopify apps over the past year — a longitudinal view of which apps keep accumulating reviews and which have flattened.

Date Range
From
—
To
Countries
App Selector
Time Granularity
Charts Data
Monthly cumulative review count for the top 5 ai chatbots Shopify apps over the latest 6 months.
AppMay 2026Jun 2026Jul 2026Aug 2026Sep 2026Oct 2026
Shopify InboxShopify Inbox5,441905,5421015,6811395,745645,793485,82532
Chatty AI Chatbot & Live ChatChatty AI Chatbot & Live Chat1,739441,784451,823391,857341,868111,88517
Tidio: AI Chatbot & Live ChatTidio: AI Chatbot & Live Chat1,253411,285321,318331,335171,349141,35910
Gorgias: AI, Helpdesk & ChatGorgias: AI, Helpdesk & Chat655156651067386972470477051
Moose AI Chatbot & Live ChatMoose AI Chatbot & Live Chat45210461946874781048244853

Key Insights:

  • Shopify Inbox's cumulative reviews grew from 3,779 to 5,825 over the charted period — 2,046 new reviews accumulated.
  • Shopify Inbox's 5,825 cumulative reviews sit 12.0× above Moose AI Chatbot & Live Chat's 485 at the bottom of the plotted ai chatbots set — a wide spread between long-running leaders and newer entrants.
  • Shopify Inbox's cumulative review lead compounds over time — an established review base acts as a trust signal for merchants comparing apps, and continued adoption keeps the review count climbing, a flywheel newcomers struggle to interrupt.
See more insights

Fastest to 1,000 Reviews — Ai Chatbots Shopify Apps

Race-style view of how the top 5 ai chatbots Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis. Adjust the milestone or app set with the filters above.

App Selector
Reviews
Time Granularity
Charts Data
Review velocity for the top 5 ai chatbots Shopify apps — months since launch to reach 1,000 reviews and current cumulative review count.
AppMonths to Reach 1,000 ReviewsCurrent Review Count
Chatty AI Chatbot & Live ChatChatty AI Chatbot & Live Chat331,880
Shopify InboxShopify Inbox475,816
Tidio: AI Chatbot & Live ChatTidio: AI Chatbot & Live Chat1291,357
Gorgias: AI, Helpdesk & ChatGorgias: AI, Helpdesk & ChatNot yet reached704
Moose AI Chatbot & Live ChatMoose AI Chatbot & Live ChatNot yet reached483

Key Insights:

  • Chatty AI Chatbot & Live Chat reached 1,000 reviews fastest — in 33 months since launch.
  • Shopify Inbox crossed 1,000 reviews in 47 months — 14 months behind Chatty AI Chatbot & Live Chat.
  • 2 of the top 5 ai chatbots apps haven't yet crossed 1,000 reviews — Gorgias: AI, Helpdesk & Chat is closest at 704 cumulative.
See more insights
Data issue or feedback? Reach out to us at [email protected].

Most-Reviewed Ai Chatbots Shopify Apps

Shopify Inbox leads ai chatbots Shopify apps with 5,825 cumulative reviews and a 4.6★ average rating. Chatty AI Chatbot & Live Chat (1,885 reviews) and Tidio: AI Chatbot & Live Chat (1,359 reviews) round out the top 3. Combined, the top 3 apps hold 73.3% of all reviews across the top tier — a tight oligopoly where the leader's review flywheel is hard to break. Notable mover: Shopify Inbox added the most new reviews this month (+54) — a strong recent install signal.

Shopify Inbox's 5,825-review base reflects long-running merchant adoption in ai chatbots — a tenure signal for merchants who weight track record alongside current fit. Chatty AI Chatbot & Live Chat (1,885 reviews) and the rest of the top tier carry meaningful adoption too, and feature scope, support, and current trajectory often matter more than raw review totals when choosing between established options.

Ai Chatbots Shopify Apps — Long-Term Review Trends

Shopify Inbox accumulated 2,046 new reviews from Jan 2025 to Oct 2026, growing from 3,779 to 5,825 cumulative reviews — a steep addition rate for ai chatbots apps. Across the top 5 plotted ai chatbots apps, the steepest ongoing slopes mark the ones still actively winning new merchants — absolute review counts matter less than recent acceleration when picking apps in a category that's still growing.

Shopify Inbox's lead in cumulative reviews compounds in concentrated ai chatbots categories: more reviews lift App Store rank, which drives more installs, which add more reviews — newcomers face a steep curve to catch up to the 5,825 cumulative base.

Review Growth Velocity in Ai Chatbots — Which Apps Grew Fastest

Chatty AI Chatbot & Live Chat reached 1,000 reviews in 33 months since launch — the fastest ramp among the top 5 ai chatbots apps tracked here. Shopify Inbox in 47 months, and Tidio: AI Chatbot & Live Chat took 129 months to cross the same milestone, a 96-month spread between the fastest and slowest in the set.

2 apps on this chart haven't yet crossed 1,000 reviews: Gorgias: AI, Helpdesk & Chat at 704, Moose AI Chatbot & Live Chat at 483 cumulative reviews. Gorgias: AI, Helpdesk & Chat is closest to the milestone — its current count puts it roughly 70% of the way to 1,000.

The 96-month gap between Chatty AI Chatbot & Live Chat's and Tidio: AI Chatbot & Live Chat's time-to-1,000 highlights how unevenly product-market fit landed across this ai chatbots set — the leader found its merchant audience early, while late-rampers took multiple years to reach the same review depth. For merchants comparing these apps today, slower-ramping apps may have closed the functionality gap but still operate on smaller review bases.

Top 5 Apps in Ai Chatbots

  1. Chatty AI Chatbot & Live Chat — Has accumulated 1,885 reviews for ai chatbots at a 4.9★ average.
  2. Moose AI Chatbot & Live Chat — Has accumulated 485 reviews for ai chatbots at a 5.0★ average.
  3. SmartBot: Leading AI Chatbot — Has accumulated 462 reviews for ai chatbots at a 4.7★ average.
  4. Flyweight AI Chatbot & AI Chat — Has accumulated 125 reviews for ai chatbots at a 4.8★ average.
  5. Verifast AI Chatbot + AI Chat — Has accumulated 143 reviews for ai chatbots at a 4.9★ average.

Ai Chatbots Shopify Apps — Frequently Asked Questions

1. Which ai chatbots app has the most reviews on Shopify?

Shopify Inbox has the most reviews among ai chatbots Shopify apps with 5,825 total reviews, ahead of Chatty AI Chatbot & Live Chat at 1,885. Sort the table by Reviews (High to Low) to see the full ranked list.

2. How are reviews used to measure ai chatbots app popularity on Shopify?

Reviews are the closest publicly available proxy for install volume on Shopify — Shopify doesn't publish install counts, so cumulative reviews and review velocity are the standard way to measure adoption. For ai chatbots apps, this page shows total reviews, new reviews per month, and time-to-1,000 reviews so you can compare both established scale and current momentum.

3. Which ai chatbots app is gaining reviews fastest on Shopify?

Shopify Inbox is gaining the most new reviews this month among ai chatbots apps, adding 54 reviews in the past 30 days. Switch the table sub-tab to "Review Changes" to see all apps ordered by review velocity.

4. Which ai chatbots app reached 1,000 reviews fastest on Shopify?

Chatty AI Chatbot & Live Chat hit 1,000 reviews in 33 months since launch — the fastest review ramp among tracked ai chatbots Shopify apps. Use the "Fastest to 1,000 Reviews" chart above to compare against other apps or change the milestone (5,000, 10,000, etc.).

5. What is the average rating for top ai chatbots Shopify apps?

The top 5 ai chatbots apps average 4.7★ across 10,240 combined reviews — a strong overall quality benchmark. Individual ratings appear in the table above; sort by Reviews to see how rating varies across the most-installed apps.

6. How often are review counts for ai chatbots apps updated on Shopify?

Review counts and rating data refresh weekly on this page. The Reviews Trend chart aggregates monthly intervals by default — switch to weekly granularity for shorter-term signals or yearly for macro trends.

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