Customer Feedback Shopify Apps – Reviews & Rating Trends
(Updated September 2026) Compare reviews and ratings for customer feedback Shopify apps and see which apps are gaining the most install momentum. Review counts are the closest proxy to actual installs — Shopify doesn't publish install numbers — so review velocity is one of the strongest signals of merchant adoption for customer feedback apps.
Customer Feedback Shopify Apps — Full Reviews Table
All tracked customer feedback Shopify apps ranked by total review count, with new reviews gained vs 30 days ago and average rating. Filter by country and date range; sort by reviews or review velocity.
| App | Reviews | Rating |
|---|---|---|
 Chatty AI Chatbot & Live Chat | 1,84236 | 4.9 |
 Reputon Customer Reviews App | 1,14929 | 4.9 |
 Doran Product Reviews App & QA | 69816 | 4.9 |
 Revie: Reviews & Marketing | 3135 | 4.9 |
 TrustReviews: Product Reviews | 3121 | 4.8 |
 Grapevine Post Purchase Survey | 20410 | 5.0 |
 Reputon Testimonials Slider | 158 | 4.8 |
 MAG: Product Reviews | 1531 | 4.4 |
 D: AI FAQ Page | 138 | 4.8 |
 Local Delivery + Pickup Date:S | 1192 | 5.0 |
Showing 1-10 out of 72
Key Insights:
- Chatty AI Chatbot & Live Chat leads customer feedback apps with 1,842 total reviews — 693 more than Reputon Customer Reviews App (1,149).
- Top 3 apps (Chatty AI Chatbot & Live Chat, Reputon Customer Reviews App, Doran Product Reviews App & QA) hold 72.5% of all reviews across the top 10 tracked customer feedback apps.
- Chatty AI Chatbot & Live Chat is gaining reviews fastest this month (+36) — strong recent install momentum.
- 8 of 10 top-reviewed customer feedback apps gained new reviews this period; 0 saw no net additions.
Customer Feedback Shopify Apps — Cumulative Review Trend
Monthly cumulative review count for the top 5 customer feedback Shopify apps over the past year — a longitudinal view of which apps keep accumulating reviews and which have flattened.
Charts Data
| App | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 1,71727 | 1,76245 | 1,80846 | 1,84638 | 1,87832 | 1,8846 |
| Reputon Customer Reviews App | 1,05136 | 1,08837 | 1,12133 | 1,15332 | 1,17017 | 1,1766 |
| Doran Product Reviews App & QA | 63814 | 67032 | 68212 | 69917 | 71112 | 7176 |
| Revie: Reviews & Marketing | 2993 | 3056 | 3083 | 3135 | 3174 | 3181 |
| TrustReviews: Product Reviews | 3101 | 3111 | 311 | 3121 | 3131 | 3141 |
Key Insights:
- Chatty AI Chatbot & Live Chat's cumulative reviews grew from 1,009 to 1,884 over the charted period — 875 new reviews accumulated.
- Chatty AI Chatbot & Live Chat's 1,884 cumulative reviews sit 6.0× above TrustReviews: Product Reviews's 314 at the bottom of the plotted customer feedback set — a wide spread between long-running leaders and newer entrants.
Fastest to 1,000 Reviews — Customer Feedback Shopify Apps
Race-style view of how the top 5 customer feedback Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis. Adjust the milestone or app set with the filters above.
Charts Data
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
| Chatty AI Chatbot & Live Chat | 32 | 1,804 |
| Reputon Customer Reviews App | 86 | 1,091 |
| Doran Product Reviews App & QA | Not yet reached | 696 |
| TrustReviews: Product Reviews | Not yet reached | 310 |
| Revie: Reviews & Marketing | Not yet reached | 295 |
Key Insights:
- Chatty AI Chatbot & Live Chat reached 1,000 reviews fastest — in 32 months since launch.
- Reputon Customer Reviews App crossed 1,000 reviews in 86 months — 54 months behind Chatty AI Chatbot & Live Chat.
- 3 of the top 5 customer feedback apps haven't yet crossed 1,000 reviews — Doran Product Reviews App & QA is closest at 696 cumulative.
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Most-Reviewed Customer Feedback Shopify Apps
Chatty AI Chatbot & Live Chat leads customer feedback Shopify apps with 1,842 cumulative reviews and a 4.9★ average rating. Reputon Customer Reviews App (1,149 reviews) and Doran Product Reviews App & QA (698 reviews) round out the top 3. Combined, the top 3 apps hold 72.5% of all reviews across the top tier — a fragmented review landscape with reviews spread broadly. Notable mover: Chatty AI Chatbot & Live Chat added the most new reviews this month (+36) — a strong recent install signal.
Customer Feedback reviews are spread broadly — Chatty AI Chatbot & Live Chat (1,842), Reputon Customer Reviews App (1,149), and Doran Product Reviews App & QA (698) all carry meaningful review bases. With this distribution, review velocity and rating differentiate customer feedback apps better than total reviews alone.
Customer Feedback Shopify Apps — Long-Term Review Trends
Chatty AI Chatbot & Live Chat accumulated 875 new reviews from Jan 2025 to Sep 2026, growing from 1,009 to 1,884 cumulative reviews — a steep addition rate for customer feedback apps. Across the top 5 plotted customer feedback apps, the steepest ongoing slopes mark the ones still actively winning new merchants — absolute review counts matter less than recent acceleration when picking apps in a category that's still growing.
Comparing customer feedback apps on review trend slope rather than absolute count is the sharper signal — an app gaining reviews fast is winning current merchants, while Chatty AI Chatbot & Live Chat's 1,884 cumulative base reflects long-running adoption that may or may not still be translating to new installs.
Review Growth Velocity in Customer Feedback — Which Apps Grew Fastest
Chatty AI Chatbot & Live Chat reached 1,000 reviews in 32 months since launch — the fastest ramp among the top 5 customer feedback apps tracked here. Reputon Customer Reviews App crossed the same milestone in 86 months, 54 months behind.
3 apps on this chart haven't yet crossed 1,000 reviews: Doran Product Reviews App & QA at 696, TrustReviews: Product Reviews at 310, Revie: Reviews & Marketing at 295 cumulative reviews. Doran Product Reviews App & QA is closest to the milestone — its current count puts it roughly 70% of the way to 1,000.
The 54-month gap between Chatty AI Chatbot & Live Chat's and Reputon Customer Reviews App's time-to-1,000 highlights how unevenly product-market fit landed across this customer feedback set — the leader found its merchant audience early, while late-rampers took multiple years to reach the same review depth. For merchants comparing these apps today, slower-ramping apps may have closed the functionality gap but still operate on smaller review bases.
Top 5 Apps in Customer Feedback
- Bizrate Customer Feedback — Has accumulated 14 reviews for customer feedback at a 5.0★ average.
- Chatty AI Chatbot & Live Chat — Has accumulated 1,884 reviews for customer feedback at a 4.9★ average.
- Reputon Customer Reviews App — Has accumulated 1,176 reviews for customer feedback at a 4.9★ average.
- Lipscore Product Reviews — Has accumulated 109 reviews for customer feedback at a 5.0★ average.
- GroPulse Google Reviews — Has accumulated 73 reviews for customer feedback at a 4.9★ average.
Customer Feedback Shopify Apps — Frequently Asked Questions
1. Which customer feedback app has the most reviews on Shopify?
Chatty AI Chatbot & Live Chat has the most reviews among customer feedback Shopify apps with 1,842 total reviews, ahead of Reputon Customer Reviews App at 1,149. Sort the table by Reviews (High to Low) to see the full ranked list.
2. How are reviews used to measure customer feedback app popularity on Shopify?
Reviews are the closest publicly available proxy for install volume on Shopify — Shopify doesn't publish install counts, so cumulative reviews and review velocity are the standard way to measure adoption. For customer feedback apps, this page shows total reviews, new reviews per month, and time-to-1,000 reviews so you can compare both established scale and current momentum.
3. Which customer feedback app is gaining reviews fastest on Shopify?
Chatty AI Chatbot & Live Chat is gaining the most new reviews this month among customer feedback apps, adding 36 reviews in the past 30 days. Switch the table sub-tab to "Review Changes" to see all apps ordered by review velocity.
4. Which customer feedback app reached 1,000 reviews fastest on Shopify?
Chatty AI Chatbot & Live Chat hit 1,000 reviews in 32 months since launch — the fastest review ramp among tracked customer feedback Shopify apps. Use the "Fastest to 1,000 Reviews" chart above to compare against other apps or change the milestone (5,000, 10,000, etc.).
5. What is the average rating for top customer feedback Shopify apps?
The top 5 customer feedback apps average 4.9★ across 4,196 combined reviews — a strong overall quality benchmark. Individual ratings appear in the table above; sort by Reviews to see how rating varies across the most-installed apps.
6. How often are review counts for customer feedback apps updated on Shopify?
Review counts and rating data refresh weekly on this page. The Reviews Trend chart aggregates monthly intervals by default — switch to weekly granularity for shorter-term signals or yearly for macro trends.
