Customer Feedback Shopify Apps – Reviews & Rating Trends

(Updated November 2026) Compare reviews and ratings for customer feedback Shopify apps and see which apps are gaining the most install momentum. Review counts are the closest proxy to actual installs — Shopify doesn't publish install numbers — so review velocity is one of the strongest signals of merchant adoption for customer feedback apps.

Reputon Customer Reviews App currently leads on 73.6% market share, followed by Bizrate Customer Feedback at 7.8%. A concentrated field — one app holds most of the tracked installs.

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Customer Feedback Shopify Apps — Full Reviews Table

All tracked customer feedback Shopify apps ranked by total review count, with new reviews gained vs 30 days ago and average rating. Filter by country and date range; sort by reviews or review velocity.

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Reviews are as ofToday.Change is betweenOct 4andToday

Showing 1-10 out of 74

Key Insights:

  • Reputon Customer Reviews App leads customer feedback apps with 1,174 total reviews — 465 more than Doran Product Reviews App & QA (709).
  • Top 3 apps (Reputon Customer Reviews App, Doran Product Reviews App & QA, Zigpoll Customer Surveys) hold 63.1% of all reviews across the top 10 tracked customer feedback apps.
  • Reputon Customer Reviews App is gaining reviews fastest this month (+9) — strong recent install momentum.
  • 7 of 10 top-reviewed customer feedback apps gained new reviews this period; 0 saw no net additions.
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Customer Feedback Shopify Apps — Cumulative Review Trend

Monthly cumulative review count for the top 5 customer feedback Shopify apps over the past year — a longitudinal view of which apps keep accumulating reviews and which have flattened.

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Charts Data
Monthly cumulative review count for the top 5 customer feedback Shopify apps over the latest 6 months.
AppJun 2026Jul 2026Aug 2026Sep 2026Oct 2026Nov 2026
Reputon Customer Reviews AppReputon Customer Reviews App1,102321,135331,154191,16391,174111,174–
Doran Product Reviews App & QADoran Product Reviews App & QA66014680206951570497095709–
Zigpoll Customer SurveysZigpoll Customer Surveys52213534125451155495639563–
Revie: Reviews & MarketingRevie: Reviews & Marketing30333085312431423184318–
TrustReviews: Product ReviewsTrustReviews: Product Reviews307–308130913101310–310–

Key Insights:

  • Reputon Customer Reviews App's cumulative reviews grew from 665 to 1,174 over the charted period — 509 new reviews accumulated.
  • Reputon Customer Reviews App's 1,174 cumulative reviews sit 3.8× above TrustReviews: Product Reviews's 310 at the bottom of the plotted customer feedback set — a wide spread between long-running leaders and newer entrants.
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Fastest to 1,000 Reviews — Customer Feedback Shopify Apps

Race-style view of how the top 5 customer feedback Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis. Adjust the milestone or app set with the filters above.

App Selector
Reviews
Time Granularity
Charts Data
Review velocity for the top 5 customer feedback Shopify apps — months since launch to reach 1,000 reviews and current cumulative review count.
AppMonths to Reach 1,000 ReviewsCurrent Review Count
Reputon Customer Reviews AppReputon Customer Reviews App871,168
Doran Product Reviews App & QADoran Product Reviews App & QANot yet reached710
Zigpoll Customer SurveysZigpoll Customer SurveysNot yet reached593
Revie: Reviews & MarketingRevie: Reviews & MarketingNot yet reached317
TrustReviews: Product ReviewsTrustReviews: Product ReviewsNot yet reached310

Key Insights:

  • Reputon Customer Reviews App reached 1,000 reviews fastest — in 87 months since launch.
  • 4 of the top 5 customer feedback apps haven't yet crossed 1,000 reviews — Doran Product Reviews App & QA is closest at 710 cumulative.
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Data issue or feedback? Reach out to us at [email protected].

Most-Reviewed Customer Feedback Shopify Apps

Reputon Customer Reviews App leads customer feedback Shopify apps with 1,174 cumulative reviews and a 4.9★ average rating. Doran Product Reviews App & QA (709 reviews) and Zigpoll Customer Surveys (563 reviews) round out the top 3. Combined, the top 3 apps hold 63.1% of all reviews across the top tier — a fragmented review landscape with reviews spread broadly. Notable mover: Reputon Customer Reviews App added the most new reviews this month (+9) — a strong recent install signal.

Customer Feedback reviews are spread broadly — Reputon Customer Reviews App (1,174), Doran Product Reviews App & QA (709), and Zigpoll Customer Surveys (563) all carry meaningful review bases. With this distribution, review velocity and rating differentiate customer feedback apps better than total reviews alone.

Customer Feedback Shopify Apps — Long-Term Review Trends

Reputon Customer Reviews App accumulated 509 new reviews from Jan 2025 to Nov 2026, growing from 665 to 1,174 cumulative reviews — a steep addition rate for customer feedback apps. Across the top 5 plotted customer feedback apps, the steepest ongoing slopes mark the ones still actively winning new merchants — absolute review counts matter less than recent acceleration when picking apps in a category that's still growing.

Comparing customer feedback apps on review trend slope rather than absolute count is the sharper signal — an app gaining reviews fast is winning current merchants, while Reputon Customer Reviews App's 1,174 cumulative base reflects long-running adoption that may or may not still be translating to new installs.

Review Growth Velocity in Customer Feedback — Which Apps Grew Fastest

Reputon Customer Reviews App is the only app in this set to have crossed 1,000 reviews, reaching the milestone in 87 months since launch. The remaining 4 customer feedback apps tracked here are still building toward 1,000 — current cumulative review counts give the clearest picture of where each one stands today.

4 apps on this chart haven't yet crossed 1,000 reviews: Doran Product Reviews App & QA at 710, Zigpoll Customer Surveys at 593, Revie: Reviews & Marketing at 317, TrustReviews: Product Reviews at 310 cumulative reviews. Doran Product Reviews App & QA is closest to the milestone — its current count puts it roughly 71% of the way to 1,000.

Reputon Customer Reviews App is the only app in this set to have crossed 1,000 reviews so far — a useful signal for merchants that one app has already proved sustained adoption while the others remain in the "promising but unproven" tier of the customer feedback category.

Top 5 Apps in Customer Feedback

  1. Bizrate Customer Feedback — Has accumulated 16 reviews for customer feedback at a 5.0★ average.
  2. Reputon Customer Reviews App — Has accumulated 1,174 reviews for customer feedback at a 4.9★ average.
  3. GroPulse Google Reviews — Has accumulated 71 reviews for customer feedback at a 4.9★ average.
  4. Lipscore Product Reviews — Has accumulated 114 reviews for customer feedback at a 5.0★ average.
  5. Grapevine Post Purchase Survey — Has accumulated 234 reviews for customer feedback at a 5.0★ average.

Customer Feedback Shopify Apps — Frequently Asked Questions

1. Which customer feedback app has the most reviews on Shopify?

Reputon Customer Reviews App has the most reviews among customer feedback Shopify apps with 1,174 total reviews, ahead of Doran Product Reviews App & QA at 709. Sort the table by Reviews (High to Low) to see the full ranked list.

2. How are reviews used to measure customer feedback app popularity on Shopify?

Reviews are the closest publicly available proxy for install volume on Shopify — Shopify doesn't publish install counts, so cumulative reviews and review velocity are the standard way to measure adoption. For customer feedback apps, this page shows total reviews, new reviews per month, and time-to-1,000 reviews so you can compare both established scale and current momentum.

3. Which customer feedback app is gaining reviews fastest on Shopify?

Reputon Customer Reviews App is gaining the most new reviews this month among customer feedback apps, adding 9 reviews in the past 30 days. Switch the table sub-tab to "Review Changes" to see all apps ordered by review velocity.

4. Which customer feedback app reached 1,000 reviews fastest on Shopify?

Reputon Customer Reviews App hit 1,000 reviews in 87 months since launch — the fastest review ramp among tracked customer feedback Shopify apps. Use the "Fastest to 1,000 Reviews" chart above to compare against other apps or change the milestone (5,000, 10,000, etc.).

5. What is the average rating for top customer feedback Shopify apps?

The top 5 customer feedback apps average 4.9★ across 3,098 combined reviews — a strong overall quality benchmark. Individual ratings appear in the table above; sort by Reviews to see how rating varies across the most-installed apps.

6. How often are review counts for customer feedback apps updated on Shopify?

Review counts and rating data refresh weekly on this page. The Reviews Trend chart aggregates monthly intervals by default — switch to weekly granularity for shorter-term signals or yearly for macro trends.

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