Customer Feedback Shopify Apps – Rankings & Position History
(Updated September 2026) Track how customer feedback Shopify apps rank on the Shopify App Store over time. This keyword page shows the full rankings table for tracked customer feedback apps as of today, plus monthly position trends so you can see who's climbing and who's slipping.
Customer Feedback Shopify Apps — Full Rankings Table
All tracked customer feedback Shopify apps ranked by current App Store position, with rank change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by date range, sortable by rank or rank change.
| App | Rank | Status |
|---|---|---|
 Reputon Customer Reviews App | 1 1 | Climbing |
 Chatty AI Chatbot & Live Chat | 2 1 | Declining |
 GroPulse Google Reviews | 3 1 | Climbing |
 Lipscore Product Reviews | 4 1 | Climbing |
 POWR: Customer Survey | Poll | 5 3 | Climbing |
 Doran Product Reviews App & QA | 6 3 | Declining |
 Seguno Product Reviews | 7 | Stable |
 Grapevine Post Purchase Survey | 8 1 | Climbing |
 Swap Returns & Exchanges | 9 2 | Climbing |
 Local Delivery + Pickup Date:S | 10 2 | Climbing |
Showing 1-10 out of 96
Key Insights:
- Bizrate Customer Feedback ranks #1 for customer feedback Shopify apps — 1 position ahead of Chatty AI Chatbot & Live Chat at #2.
- Among the top 10 tracked customer feedback apps, 3 climbed and 1 declined in rank over the past 30 days — a mixed top tier.
- Grapevine Post Purchase Survey is the biggest climber, gaining 1 position this month to reach #7.
- Doran Product Reviews App & QA dropped 2 positions this month to #9 — the largest single decliner in the top 10 customer feedback apps.
Customer Feedback Shopify Apps — Ranking Position Over Time
Monthly ranking trajectory for the top 5 customer feedback Shopify apps over the past year — pick any apps, change date range, or switch to Ranking Changes to see per-interval movement.
Charts Data
| App | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
 Bizrate Customer Feedback | — | #18 | #171 | #181 | #117 | #1 |
| Chatty AI Chatbot & Live Chat | — | #2 | #11 | #21 | #2 | #2 |
| Reputon Customer Reviews App | — | #1 | #21 | #11 | #32 | #3 |
| Lipscore Product Reviews | — | #5 | #5 | #41 | #51 | #41 |
| GroPulse Google Reviews | — | #3 | #41 | #31 | #63 | #51 |
Key Insights:
- Bizrate Customer Feedback's ranking improved from #18 to #1 over the charted period.
- 2 of 5 top customer feedback apps improved their position; 2 declined — a mixed picture.
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Top Customer Feedback Shopify Apps by Current Ranking
Bizrate Customer Feedback holds the #1 position for customer feedback Shopify apps. Chatty AI Chatbot & Live Chat sits at #2 and Reputon Customer Reviews App at #3, rounding out the top tier. Grapevine Post Purchase Survey is the standout mover this month, climbing 1 position to #7 — a momentum signal worth tracking.
3 climbed and 1 declined among the top 10 customer feedback apps this month — the top of the table is broadly held while lower positions are contested, so for merchants comparing options, the relevant peer set depends on how close any given app is to today's #1.
Long-Term Ranking Trends Across Customer Feedback Shopify Apps
Bizrate Customer Feedback climbed from #18 to #1 over the charted period — a 17-position gain among customer feedback apps. Among the top 5 plotted customer feedback apps, 2 improved and 2 declined — rankings reshuffled without a single category-wide direction.
With 4 of 5 plotted apps moving in the charted window, the customer feedback category's competitive order is still being decided — recent trajectory is a sharper signal than current position alone.
Top 5 Apps in Customer Feedback
- Bizrate Customer Feedback — Holds the #1 customer feedback ranking on the Shopify App Store, rated 5.0★.
- Chatty AI Chatbot & Live Chat — Ranks #2 for customer feedback on the Shopify App Store, rated 4.9★.
- Reputon Customer Reviews App — Ranks #3 for customer feedback on the Shopify App Store, rated 4.9★.
- Lipscore Product Reviews — Ranks #4 for customer feedback on the Shopify App Store, rated 5.0★.
- GroPulse Google Reviews — Ranks #5 for customer feedback on the Shopify App Store, rated 4.9★.
Customer Feedback Shopify Apps — Frequently Asked Questions
1. Which customer feedback app ranks #1 on Shopify?
Bizrate Customer Feedback currently ranks #1 for customer feedback apps on the Shopify App Store and holds 5.1% market share (+1.21pp vs 30 days ago). Rankings refresh weekly — see the trend chart above for how this position has changed over time.
2. How are customer feedback Shopify apps ranked?
Rankings on this page reflect each app's position in Shopify's keyword search results for "customer feedback", which Shopify computes from a mix of merchant install volume, review velocity, and recency. Apps beyond position #22 receive zero traffic in our market share calculation since merchants rarely scroll that far.
3. Which customer feedback apps are climbing the rankings on Shopify?
Grapevine Post Purchase Survey has shown the strongest ranking momentum among customer feedback apps, climbing 1 position to #7 over the past 30 days. Sort the rankings table by Rank Change (Low to High) to surface the full set of recent gainers.
4. How often do customer feedback app rankings change on Shopify?
Customer Feedback rankings show a mixed pattern — some leaders hold steady while challengers in positions #2–#10 reshuffle. Use the date range filter to compare any two snapshots.
5. Which customer feedback apps lost rank positions recently?
Doran Product Reviews App & QA dropped the most among the top 10 tracked customer feedback apps, slipping 2 positions to #9 over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
6. How many customer feedback apps does ShopDigest track on Shopify?
ShopDigest tracks 96 customer feedback apps on the Shopify App Store. The full list is paginated in the table above — adjust the date range and sort order to drill into any window.
7. Why don't apps ranked beyond #22 show market share for customer feedback?
For keyword pages, market share is rank-weighted: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 receive zero weight. This reflects Shopify search behaviour — merchants almost never scroll past the top of the results, so positions further down don't translate to installs.
