by CWILL INC
Order Tracking, Order Search, Tracking Page, Order Monitor
Free plan · From $11/mo · 7d trial
Order Management — Trackeasy Shopify App by Logbase Technologies Inc
Monitor the real-time progress of your order preparation and delivery without the need for direct communication or paper notes. Restaurant Kitchen Warehouse Food Order Viewer Manager
5.0 13 reviewsPaid from $14.99/month
Pros and cons
Pros and cons of Order Management — Trackeasy
Pros
- Exceptional Customer Support: Frequent praise for responsive, helpful, and 24/7 available support teams.
- Ease of Use: Consistently noted for its simple setup and intuitive interface, especially for order management.
- Reliable Performance: Many users highlighted the app's stability and flawless operation during peak usage.
- Business Efficiency: Significant time-saving and workflow organization benefits, particularly for food and retail services.
Screenshots
About the app
Restaurant Kitchen Warehouse Food Order Viewer Manager
- Order Tracking: Monitor the real-time progress of order preparation and delivery.
- Multi-device tracking: Check status on different devices such as a computer, tablet, or phone.
- Custom order stages: Set alarms for new orders and up to 7 separate stages you need.
- Preparation Reports: Prepare reports for each product.
- Multi-location Management: Manage multiple locations and users.
Keywords
order tracking Shopify appslive order status Shopify appsdelivery tracking Shopify appsmulti-location order management Shopify appsorder preparation reports Shopify appsmulti-user order tracking Shopify appsorder stage alerts Shopify apps
Key features
- Track real-time order preparation and delivery progress from any device.
- Monitor orders across multiple locations with unified management.
- Receive instant alerts for new orders to avoid delays.
Pricing
Order Management — Trackeasy pricing plans
Starter plan
$14.99 /month
- Unlimited devices
- Unlimited orders
- Live order status
- New order alarm
Smart plan
$19.99 /month
- Everything in starter plan
- User management
- Printing (From desktop only)
Not sure which plan to pick? Discuss Starter plan or Smart plan plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Order Management — Trackeasy costs for each of the plan(s)
The app has 2 pricing plans: 0 free and 2 paid. The paid plans offered by Order Management — Trackeasy are Starter plan, Smart plan.
The details of the plans are outlined below.
- Starter plan: the Starter plan plan costs $14.99 and comes with a 14-day free trial period. The plan offers a host of features, including Unlimited devices, Unlimited orders, Live order status, New order alarm.
- Smart plan: the Smart plan plan costs $19.99 and comes with a 14-day free trial period. The plan offers a host of features, including Everything in starter plan, User management, Printing (From desktop only).
Order Management — Trackeasy price summary
| Pricing summary | From $14.99/month. Free trial available. |
| Total pricing plan(s) | 2 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $14.99, $19.99 |
| Free trial available | Yes, for 14 day(s) |
Comparison
Top Order Management — Trackeasy alternatives — detailed comparison
The table below highlights the crucial differences between Order Management — Trackeasy and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (13 reviews) | 5.0 ★ (3,179 reviews) | 4.9 ★ (4,481 reviews) | |
| Developed by | Logbase Technologies Inc | CWILL INC | 17TRACK | |
| Launch date | 29 September 2020 | 25 January 2019 | 4 January 2021 | |
| Pricing | $14.99/month, $19.99/month | Free, $11/month, $59/month, $479/month | Free, $9/month, $49/month, $159/month | |
| Objective | Restaurant Kitchen Warehouse Food Order Viewer Manager | Order Tracking, Order Search, Tracking Page, Order Monitor | Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page | |
| Categories | Shipping, Staff notifications | Order tracking, Shipping | Order tracking, Shipping | |
| Key features & highlights | ||||
| Purpose | Monitor the real-time progress of your order preparation and delivery without the need for direct communication or paper notes. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products. | |
| Features list |
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| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 100.0% | 99.0% | 98.8% | |
| Pros |
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| Cons | — |
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| Pricing and plans | ||||
| Total pricing plans | 2 | 4 | 4 | |
| Free plan | Not available | Available | Available | |
| Free trial | Yes, for 14 day(s) | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 5.0 ★ | 5.0 ★ | 4.9 ★ | |
| Total reviews | 13 | 3,231 | 4,609 | |
| Launch date | 29 September 2020 | 25 January 2019 | 4 January 2021 | |
More details about Order Management — Trackeasy
Product description
The system allows for tracking of order preparations in a restaurant kitchen to prevent delays or misses, and packing orders in a warehouse to eliminate manual communication. This technology enables delivery personnel to access order lists on their phones by delivery date and can be accessed from multiple devices. The system also features notifications for new orders and includes up to seven different order stages.
AI summary
This Shopify app specializes in order management and workflow optimization, particularly for food service, delivery, and pickup businesses. Its core features include real-time order tracking, seamless integration with local delivery and pickup systems, and customizable notifications to keep customers informed at each stage. The app is noted for its intuitive setup, reliability, and ability to streamline kitchen operations, reducing manual coordination. A key strength is its responsive 24/7 customer support, which offers personalized assistance, including live Zoom sessions and rapid issue resolution. The app also adapts to specific business needs, such as expediting custom functionalities like live order tracking for chefs. While highly effective for restaurants and similar businesses, the reviews suggest the app’s value is most apparent in high-volume, time-sensitive environments. No significant weaknesses are highlighted, though its niche focus may limit broader applicability outside food service or delivery-centric models. The consistent praise for support and stability underscores its reliability for operational efficiency.
Support
For any questions, concerns, or assistance with Order Management — Trackeasy, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Order Management — Trackeasy offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the Order Management — Trackeasy are available in various languages on the Shopify app store, including English.
Order Management — Trackeasy support information in a nutshell
| Support email | connect |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Order Management — Trackeasy seamlessly integrates with are given below.
No integration details available.
Developer
| Name | Logbase Technologies Inc |
| Profile | See all apps by Logbase Technologies Inc |
| Website | View developer profile |
| Address | 2654 Dunkirk Circle, Auburn, AL, 36832 |
Installation
How to install Order Management — Trackeasy on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Logbase Technologies Inc team.
2
The developer gets in touch
Logbase Technologies Inc contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
13 total reviews
Order Management — Trackeasy has an overall rating of 5.0 stars from a total of 13 reviews on the Shopify app store. Of these, 13 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Heartland Family Enterprisesfrom United States · 18 October 2024
I have been using this app for years with Shopify for our seasonal concessions. It is pretty easy to set up and simple to use for our kitchen orders. They have support you can jump on a zoom which is really helpful. Sudhan helped me today and got me all ready to go for our opening weekend!
★★★★★GRUB Singaporefrom Singapore · 28 September 2023
Great service and really amazing support team! Rahul
★★★★★Seoul Stationfrom Switzerland · 13 July 2023
great app: super easy to use - very effective at work! It does an amazing job to manage orders and to ultimately drive sales
★★★★★Treedropfrom United States · 8 July 2023
I've been working with this app for years. Rahul and Barath have provided exceptional service for me and my team. Thank you!
★★★★★NOURISH Cooking Co.from United States · 18 April 2022
Fantastic App, Fantastic Support - this app really helps me to organize my kitchen workflow. Highly recommended
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
—
No tracked groups
Total reviews
13
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
37.7% of installs
Reviews trend
Cumulative reviews · last 6 months
13 → 13 reviews · rating steady at 5.0★
No App Store groups tracked yet.Open full charts →
Order Management — Trackeasy FAQs
How do I install the Order Management — Trackeasy Shopify app?
To install Order Management — Trackeasy on your Shopify store, click on the Order Management — Trackeasy installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Order Management — Trackeasy on your Shopify store, then contact us now.
What are the key features of Order Management — Trackeasy?
The key features offered by Order Management — Trackeasy to Shopify store owners are:
- Track live status of order preparation, delivery.
- Track status from multiple devices like a desktop, tablet or phone.
- Set new order alarms and up to 7 different order stages you require
- Get product wise preparation reports.
- Handle Multi location and Multiple users
Does Order Management — Trackeasy integrate with other Shopify apps or tools?
Yes, Order Management — Trackeasy seamlessly integrates with other Shopify apps or tools, such as Monitor the real-time progress of order preparation and delivery., Check status on different devices such as a computer, tablet, or phone., Set alarms for new orders and up to 7 separate stages you need..
Is there a free trial available for Order Management — Trackeasy?
Yes, Order Management — Trackeasy offers a 14-day free trial on all its paid plans.
What are the pricing plans for Order Management — Trackeasy?
The app offers 2 paid plans, which cost $14.99/month, $19.99/month, and come with a 14-day free trial period.
How does billing work for Order Management — Trackeasy?
Order Management — Trackeasy uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Order Management — Trackeasy allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Order Management — Trackeasy offer customer support?
Yes, Order Management — Trackeasy offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Order Management — Trackeasy offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is Order Management — Trackeasy compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★13 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- HFHeartland Family Enterprises★★★★★
I have been using this app for years with Shopify for our seasonal concessions. It is pretty easy to set up and simple to use for our kitchen orders. They have support you can jump on a zoom which is really helpful. Sudhan helped me today and got me all ready to go for our opening weekend!
- GSGRUB Singapore★★★★★
Great service and really amazing support team! Rahul
LTLogbase Technologies IncDeveloperThank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
- SSSeoul Station★★★★★
great app: super easy to use - very effective at work! It does an amazing job to manage orders and to ultimately drive sales
LTLogbase Technologies IncDeveloperThank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
- TRTreedrop★★★★★
I've been working with this app for years. Rahul and Barath have provided exceptional service for me and my team. Thank you!
LTLogbase Technologies IncDeveloperWe sincerely appreciate your valuable feedback and the time you've taken to provide us with such a fantastic review. Your words hold great significance for us. If you have any additional questions or need further assistance, please don't hesitate to contact us. We'll be delighted to help you at any moment.
- NCNOURISH Cooking Co.★★★★★
Fantastic App, Fantastic Support - this app really helps me to organize my kitchen workflow. Highly recommended
LTLogbase Technologies IncDeveloperThank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
- LKLB Kitchen★★★★★
Very good customer service! Does so many cool things you don't even know. Loving it so far, would highly recommend.
LTLogbase Technologies IncDeveloperThank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
- RORogue Oysters★★★★★
This app was a lifesaver. We started doing food service events and this allowed us to take care of our customers. We got so busy that we needed to take phone numbers to text people that their orders were ready and this pulled the notes in and made all of the information we needed readily available. Also, the app was rock solid and always worked flawlessly when we needed it. Truly a livesafer for us.
LTLogbase Technologies IncDeveloperThank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
- SCSweet Cakes by Vernz★★★★★
I dont need skipthe dishes, doordash or ubereats or other delivery apps after i got my own delivery guys! Using this system makes my business so easy to run! I am so thankful that I found them. I dont have to pay IT guys just to help to figure it out. Just contact them directly and they have 1001% customer support. YOU WILL NEVER REGRET USING THIS APPS!
LTLogbase Technologies IncDeveloperThank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
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