by CWILL INC
Order Tracking, Order Search, Tracking Page, Order Monitor
Free plan · From $11/mo · 7d trial
Shopify Planet Shopify App by Shopify
Reach more customers with Planet's eco-friendly shipping and changing badges. Offer shipping that doesn't harm the environment and show your dedication.
3.4 76 reviewsFree
Pros and cons
Pros and cons of Shopify Planet
Pros
- Carbon Neutral Shipping Initiative: The app provides a straightforward way for businesses to offset their shipping emissions, contributing to environmental sustainability.
- Ease of Setup: Many users highlighted the simplicity and quick installation process of the app.
- Transparency in Impact: Users appreciate the visibility into funded projects and carbon removal credits, enhancing trust.
- Affordability: Several reviews noted the app’s cost-effectiveness for carbon offsetting.
Cons
- Billing Transparency Issues: Many users reported unclear or inflated charges, with discrepancies in emission calculations.
- Poor Customer Support: Lack of timely or effective support was a recurring complaint.
Screenshots
About the app
Offer shipping that doesn't harm the environment and show your dedication.
- Eco-Friendly Shipping: Easy eco-friendly shipping: no further steps needed after installation.
- Customer Engagement: Icons for customers: decide precisely where customers discover your dedication.
- Environmental Sustainability: Significant effect: Back verified initiatives planned to protect the Earth long-term.
Keywords
carbon-neutral shipping Shopify appseco-friendly shipping Shopify appssustainable shipping Shopify appsgreen shipping Shopify appsclimate-friendly shipping Shopify appscarbon offset Shopify appsenvironmental shipping Shopify appsplanet-friendly shipping Shopify appseco-conscious shipping Shopify appscarbon-neutral badges Shopify appssustainable shopping Shopify appsgreen badges Shopify appsclimate action Shopify appscarbon offset badges Shopify appseco-friendly badges Shopify apps
Key features
- Automatically calculates and offsets shipping emissions for carbon-neutral delivery.
- Lets customers or merchants pay for eco-friendly shipping options.
- Funds verified carbon removal projects to combat climate change.
Pricing
Shopify Planet pricing plans
Free
$0 /month
Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Shopify Planet costs for each of the plan(s)
The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Shopify Planet is Free.
The details of the plans are outlined below.
- Free: this plan is free forever, incurring no subscription costs.
Shopify Planet price summary
| Pricing summary | Free to install. Additional charges may apply. |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
For further information regarding Shopify Planet pricing plans, see the official website.
Comparison
Top Shopify Planet alternatives — detailed comparison
The table below highlights the crucial differences between Shopify Planet and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 3.3 ★ (76 reviews) | 5.0 ★ (3,179 reviews) | 4.9 ★ (4,481 reviews) | |
| Developed by | Shopify | CWILL INC | 17TRACK | |
| Launch date | 2 June 2022 | 25 January 2019 | 4 January 2021 | |
| Pricing | Free | Free, $11/month, $59/month, $479/month | Free, $9/month, $49/month, $159/month | |
| Objective | Offer shipping that doesn't harm the environment and show your dedication. | Order Tracking, Order Search, Tracking Page, Order Monitor | Open Annual for FREE, Check Your Orders, Monitor Order Status, Follow Tracking Page | |
| Categories | Shipping, Donations | Order tracking, Shipping | Order tracking, Shipping | |
| Key features & highlights | ||||
| Purpose | Reach more customers with Planet's eco-friendly shipping and changing badges. | Increase customer happiness and raise your sales by providing a custom tracking experience after purchase. | Worldwide Order Tracking to lower customer inquiries, better shopping experience, and promote additional products. | |
| Features list |
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| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 52.6% | 99.0% | 98.8% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 1 | 4 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | No | Yes, for 7 day(s) | No | |
| Technical information | ||||
| Rating | 3.3 ★ | 5.0 ★ | 4.9 ★ | |
| Total reviews | 76 | 3,225 | 4,500 | |
| Launch date | 2 June 2022 | 25 January 2019 | 4 January 2021 | |
More details about Shopify Planet
Product description
Planet provides a service that allows you to offer carbon-neutral shipping on all orders, calculates shipping emissions, and supports climate projects. The cost varies based on your plan, ranging from $0.035 to $0.15 per order to offset carbon emissions.
AI summary
The app enables Shopify merchants to offer carbon-neutral shipping by calculating and offsetting emissions from deliveries. It provides customizable badges or banners to display sustainability efforts on storefronts, with options for merchants or customers to cover the offset costs. Key strengths include ease of setup, transparent project tracking (in some versions), and flexibility in contribution models. However, significant weaknesses include unclear pricing logic, overcharging due to inflated emission estimates (particularly when tracking data is unavailable), and lack of transparency in fund allocation. Technical issues arise with theme compatibility, unapproved charges, and inaccurate dashboard metrics. Customization options for badges are limited, and integration challenges persist for non-standard themes or checkout pages. The app lacks detailed customer-facing explanations of its impact, and support responsiveness is inconsistent. While the concept is well-received, execution flaws in billing accuracy, transparency, and design flexibility hinder broader adoption.
Support
For any questions, concerns, or assistance with Shopify Planet, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Shopify Planet are available in various languages on the Shopify app store, including English, Danish, German, Spanish, French, Italian, Japanese, Dutch, Portuguese (Brazil), Czech, Finnish, Korean, Norwegian (Bokmål), Polish, Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional).
Shopify Planet support information in a nutshell
| Support email | support |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English, Danish, German, Spanish, French, Italian, Japanese, Dutch, Portuguese (Brazil), Czech, Finnish, Korean, Norwegian (Bokmål), Polish, Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional) |
Integration
The list of top Shopify apps, features or software tools that Shopify Planet seamlessly integrates with are given below.
CheckoutShopify AdminBuddify: Partner DropshippingTrustedSite ‑ Trust Badges
Developer
| Name | Shopify |
| Profile | See all apps by Shopify |
| Website | View developer profile |
| Address | 151 O’Connor St, Ottawa, ON, ON |
Installation
How to install Shopify Planet on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Shopify team.
2
The developer gets in touch
Shopify contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
3.4
★★★☆☆
76 total reviews
Shopify Planet has an overall rating of 3.4 stars from a total of 76 reviews on the Shopify app store. Of these, 40 (52.6%) are positive, 13 (17.1%) are neutral, and 23 (30.3%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Deed Industriesfrom Australia · 1 September 2026
Super easy to install and use and great real time updates
★★★★★Tourbusfrom United States · 10 May 2025
We also love this app! Super easy way for us to offset our carbon impact through shipping and to provide customers with peace of mind when ordering from all over the country. We've used Planet to send packages over 1,732,585 km, since installation. Very affordable, with a simple setup and flexibility in terms of design and communication. Highly recommend Luke & The Roadies
★★★★★The Modern Danefrom United States · 4 May 2025
I don't get all the hate this app gets in the comments... It's a great and easy way to support the causes we care about and we're thrilled to be part of this program. The app itself has great features and options for how to display our contributions on our site. My only request would be a more condensed view of the impact data as it takes up too much vertical space, which is the only reason we're not making this visible right now.
★★★★★Genius Lab Gearfrom United States · 29 August 2024
Update: Bumping to 5 stars because of all the improvements they have made over the last 2 years. The badge is now highly customizable to closely match your branding and theme, with more placement options. I also love the transparency they've introduced. You can see the exact projects being funded, the credits delivered, and the timeline for each. You can read about each company and they provide you with assets to use when you share the news with customers. Our customers are scientists so the transparency is important. They recently introduced an option to allow customers to cover it if they so choose - that can reduce your costs as well. ---- Love the concept but poor implementation into the storefront. The banner is locked to a specific size and style, sits weirdly close to the above section, and you're unable to add small badges in other places on your store. If you want more than just the store owner to feel good about enrolling, make better display/badge options available.
★★★★★Walnutfrom United States · 3 July 2024
We love this approach to reducing our carbon footprint. Thank you Shopify for sharing our values and making it easy to implement with this app.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#4
shipping-apps-germany
Total reviews
76
No change vs 30 days ago
Average rating
3.4 ★
0.00 vs 30 days ago
Top market
US
37.5% of installs
Category & keyword rankings
Position and market share today
| Collectionshipping-apps-germany | #4 | 6.4% ▲0.6 |
| CollectionShipping apps for Spain | #6 | 1.1% ▲0.1 |
| CollectionShipping apps in India | #8 | 1.7% ▼0.1 |
| CategoryCustomer loyalty | #9 | 0.0% ▲0.0 |
Reviews trend
Cumulative reviews · last 6 months
73 → 76 reviews · rating steady at 3.4★
Ranks #4 in 1 of 10 App Store groups tracked.Open full charts →
Shopify Planet FAQs
How do I install the Shopify Planet Shopify app?
To install Shopify Planet on your Shopify store, click on the Shopify Planet installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Shopify Planet on your Shopify store, then contact us now.
What are the key features of Shopify Planet?
The key features offered by Shopify Planet to Shopify store owners are:
- Simple carbon-neutral shipping: Install, pick a plan, and you're set.
- Either you or your customers – or both – can pay for carbon-neutral shipping.
- Support vetted projects designed to future-proof the planet.
Does Shopify Planet integrate with other Shopify apps or tools?
Yes, Shopify Planet seamlessly integrates with other Shopify apps or tools, such as Easy eco-friendly shipping: no further steps needed after installation., Icons for customers: decide precisely where customers discover your dedication., Significant effect: Back verified initiatives planned to protect the Earth long-term..
Is there a free trial available for Shopify Planet?
No, Shopify Planet does not offer any free trial.
What are the pricing plans for Shopify Planet?
The app offers 1 plan that is forever-free.
How does billing work for Shopify Planet?
Shopify Planet is completely free to install and use. Additional charges may or may not apply.
Can I cancel or upgrade my subscription plan at any time?
Yes, Shopify Planet allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Shopify Planet offer customer support?
Yes, Shopify Planet offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Shopify Planet compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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3.4★★★☆☆76 reviews · 52.6% positive
Writing reviews on ShopDigest is coming soon.
- DIDeed Industries★★★★★
Super easy to install and use and great real time updates
- TOTourbus★★★★★
We also love this app! Super easy way for us to offset our carbon impact through shipping and to provide customers with peace of mind when ordering from all over the country. We've used Planet to send packages over 1,732,585 km, since installation. Very affordable, with a simple setup and flexibility in terms of design and communication. Highly recommend Luke & The Roadies
SHShopifyDeveloper1.7 million km?! That's absolutely incredible. Thanks so much for the review and for making commerce more sustainable 💚
- TMThe Modern Dane★★★★★
I don't get all the hate this app gets in the comments... It's a great and easy way to support the causes we care about and we're thrilled to be part of this program. The app itself has great features and options for how to display our contributions on our site. My only request would be a more condensed view of the impact data as it takes up too much vertical space, which is the only reason we're not making this visible right now.
SHShopifyDeveloperThanks so much for feedback! We really appreciate it 💚 Fair call on the impact data taking up too much space. It's a balancing act between making sure meaningful data is displayed and ensuring that it doesn't dominate the page. We're forever tweaking these things and will take your suggestions into account. Thanks again!
- GLGenius Lab Gear★★★★★
Update: Bumping to 5 stars because of all the improvements they have made over the last 2 years. The badge is now highly customizable to closely match your branding and theme, with more placement options. I also love the transparency they've introduced. You can see the exact projects being funded, the credits delivered, and the timeline for each. You can read about each company and they provide you with assets to use when you share the news with customers. Our customers are scientists so the transparency is important. They recently introduced an option to allow customers to cover it if they so choose - that can reduce your costs as well. ---- Love the concept but poor implementation into the storefront. The banner is locked to a specific size and style, sits weirdly close to the above section, and you're unable to add small badges in other places on your store. If you want more than just the store owner to feel good about enrolling, make better display/badge options available.
SHShopifyDeveloperHey Genius Lab Gear team, this is great feedback that is consistent with what some other merchants are saying. We're exploring solutions for future iterations, so your input here is very much welcomed. Thanks for installing Planet! - Brady, Sustainability at Shopify
- WAWalnut★★★★★
We love this approach to reducing our carbon footprint. Thank you Shopify for sharing our values and making it easy to implement with this app.
SHShopifyDeveloperWe really appreciate the feedback! Thanks so much for making commerce more sustainable 💚
- ACActivenap★★★★★
A wonderful way to make a positive contribution to the world. The Millennium Package is an inspiring initiative, and I wish them all the best in their endeavors. Highly recommended!- Activenap
SHShopifyDeveloperThanks so much for the feedback and for using Planet. We really appreciate it!
- EPEternal Parquet★★★★★
Sono felice di dare una mano a migliorare le condizioni del nostro pianeta, i clienti acquistano più volentieri, sono iniziative molto belle, se tutti facessimo la stessa cosa sicuramente vivremmo in un mondo migliore.
SHShopifyDeveloperGrazie mille per far parte del commercio sostenibile!
- DODIGITAL OFFICE ELECTRONIC★★★★★
PLANET is an excellent application because it eliminates shipping costs and acts significantly with its plans and initiatives in favor of the environment for a long period of ten to a thousand years.
SHShopifyDeveloperWe really appreciate the feedback! Thanks so much!
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