EZ Callback Request Shopify App

by HMS Commerce

Transform curious visitors into potential sales calls. Convert visitors into potential phone leads and sales calls.

4.4

(92)

Free
$9/month
$19/month
$79/month
XY
5

luicestmoi, Canada

7/23/2025

This app is exactly what we need for our store and the staff ( Especially Ahmad ) is one of the best you could ask for ! I highly recommend getting this app or gettin in touch with the staff for personalizations

1 of 8

Install in your Shopify Store

.myshopify.com
72 customers chose this

pie chart

EZ Callback Request Charts

Track EZ Callback Request's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

View Charts

Pros and Cons

Pros and Cons of EZ Callback Request

Pros

Exceptional Customer Support: Rapid, personalized assistance with customization and troubleshooting, often exceeding expectations.

Sales Conversion Boost: Significant increase in sales and lead conversions through callback requests.

User-Friendly Integration: Easy setup and seamless embedding into websites without affecting load speed.

High-Quality Lead Generation: Effective in capturing and funneling high-intent leads directly to the business.

Cons

Limited Design Customization: A few users desired more styling options for buttons and widgets.

Feature Gaps: Requests for additional functionalities like scheduled callbacks (though noted as upcoming).


Screenshots


About the App

Convert visitors into potential phone leads and sales calls.

  • Customer Acquisition: Get new customers by personally collecting their phone numbers.
  • Widget Customization: Change your widget and button so that they match your site's style and feel.
  • Purchase Monitoring: Our app will monitor if your call back leads to a purchase by the customers.

Keywords

callback request Shopify apps
phone number collection Shopify apps
sales call conversion Shopify apps
customer acquisition Shopify apps
customizable widget Shopify apps
post-call purchase tracking Shopify apps
visitor engagement Shopify apps
qualified sales calls Shopify apps
1 on 1 attention Shopify apps
customer callback Shopify apps

Key Features

  • Instantly alerts you when a customer requests a callback for faster response.
  • Tracks whether callback requests lead to purchases for accurate sales attribution.
  • Customizable widget seamlessly blends with your site’s design and branding.

Pricing

EZ Callback Request Pricing Plans

Free

$0/month

  • Get started and test is Callback is the right app for you

  • Comes with 20 free inbound phone leads

  • No time limit

  • Conversion Tracking

Startup

$9/month

  • Up to 20 phone leads per month (after first 20 free leads)

  • Call, SMS, WhatsApp

  • Saved Leads

  • Reports

  • Auto plan downgrade on low usage months

Basic

$19/month

  • Up to 100 phone leads per month (after first 20 free leads)

  • Call, SMS, WhatsApp

  • Saved Leads

  • Reports

  • Auto plan downgrade on low usage months

Professional

$79/month

  • Unlimited phone leads per month (after first 20 free leads)

  • Call, SMS, WhatsApp

  • Saved Leads

  • Reports

  • Auto plan downgrade on low usage months

Not sure which plan to pick? Discuss Free or Startup plans with us, learn about custom pricing, or get a demo.

Here's an overview of EZ Callback Request costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by EZ Callback Request: (Free). The paid plan(s) offered by EZ Callback Request: (Startup, Basic, Professional).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Get started and test is Callback is the right app for you, Comes with 20 free inbound phone leads, No time limit, Conversion Tracking.

Startup: The Startup plan costs $9 and has no free trial period. The plan offers a host of features, including Up to 20 phone leads per month (after first 20 free leads), Call, SMS, WhatsApp, Saved Leads, Reports, Auto plan downgrade on low usage months.

Basic: The Basic plan costs $19 and has no free trial period. The plan offers a host of features, including Up to 100 phone leads per month (after first 20 free leads), Call, SMS, WhatsApp, Saved Leads, Reports, Auto plan downgrade on low usage months.

Professional: The Professional plan costs $79 and has no free trial period. The plan offers a host of features, including Unlimited phone leads per month (after first 20 free leads), Call, SMS, WhatsApp, Saved Leads, Reports, Auto plan downgrade on low usage months.

EZ Callback Request Price Summary
Pricing summaryFree to install
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$9, $19, $79
Free trial availableNo

For further information regarding EZ Callback Request app pricing plans, see the official website.

EZ Callback Request Shopify App Discounts

If you are looking for discounts on EZ Callback Request app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with HMS Commerce to secure better deals on the EZ Callback Request app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about EZ Callback Request

“This app is exactly what we need for our store and the staff ( Especially Ahmad ) is one of the best you could ask for ! I highly recommend getting this app or gettin in touch with the staff for personalizations ”

luicestmoi
Canada

“Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.”

Pneumatics-pro
Canada

“I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.”

ASM MC
Norway

Trusted By

Trusted by the best Shopify stores

luicestmoi

Canada

Pneumatics-pro

Canada

ASM MC

Norway

Roser Flames

United States

italian-lighting-centre

United Kingdom

LISA ROBIN

United States

Real Doll

Germany

Stock Box Online

Australia


Transform curious visitors into potential sales calls.

Get More Potential Customers

Contact forms aren't great. Phone calls are more effective. People often prefer to leave their contact details if they're assured a quick response.

Boost Sales

You're losing daily sales due to unanswered queries. The Raven Callback app helps convert potential customers by connecting with them through phone or text.

Mobile Phone Sales

We record details from each callback request for conversions. Regardless of the sale outcome, you can follow-up or re-advertise via phone or text.


Comparison

Top EZ Callback Request Alternatives Detailed Comparison

The table below highlights the crucial differences between EZ Callback Request and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

EZ Callback RequestEZ Callback RequestView on Shopify
Dondy: WhatsApp Marketing+ChatDondy: WhatsApp Marketing+ChatView on Shopify
General Information
Ratings
4.4(35 reviews)
4.9(817 reviews)
Developed byHMS CommerceDondy
Launch Date4/10/20183/15/2023
PricingFree, $9/month, $19/month, $79/monthFree, $6.99/month, $79.99/month, $159.99/month
ObjectiveConvert visitors into potential phone leads and sales calls.Abandoned cart recovery, AI agent & automations on WhatsApp
CategoriesChat, Pop-upsAbandoned cart, Chat
Key Features & Highlights
PurposeTransform curious visitors into potential sales calls.Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Features List
  1. Instantly alerts you when a customer requests a callback for faster response.
  2. Tracks whether callback requests lead to purchases for accurate sales attribution.
  3. Customizable widget seamlessly blends with your site’s design and branding.
  1. Automatically recover abandoned carts via WhatsApp with personalized messages.
  2. Send bulk marketing campaigns and order updates through WhatsApp effortlessly.
  3. Integrate a responsive WhatsApp chat widget for instant customer support.
Highlights--
User Reviews and Ratings
Recommended %93.3%0.0%
Pros
  1. Rapid, personalized assistance with customization and troubleshooting, often exceeding expectations.
  2. Significant increase in sales and lead conversions through callback requests.
  3. Easy setup and seamless embedding into websites without affecting load speed.
  4. Effective in capturing and funneling high-intent leads directly to the business.
  5. Flexible button placement and styling to match site aesthetics.
  6. Proactive outreach and ongoing support from the development team.
  7. Instant notifications via email or messenger for callback requests.
  8. Enhances trust and satisfaction by enabling direct communication.
  9. Tracks conversions and provides insights into customer behavior.
  10. Particularly effective for high-ticket and complex sales requiring phone conversations.
  1. The app is frequently praised for its quick and straightforward installation process.
  2. Users highlight the seamless and functional WhatsApp button integration for customer communication.
  3. Many reviews commend the responsive, knowledgeable, and helpful support team.
  4. The app is noted for its intuitive and clean design, making it accessible for all users.
  5. Several users report increased sales and improved customer interactions due to the app.
  6. The app is consistently described as working flawlessly without technical issues.
  7. Users appreciate the availability of free core functionalities.
  8. Power users value the automation features for marketing and customer support.
  9. The ability to personalize the widget and settings is well-received.
  10. The app is praised for enabling quicker customer query resolution.
Cons
  1. A few users desired more styling options for buttons and widgets.
  2. Requests for additional functionalities like scheduled callbacks (though noted as upcoming).
  3. Minor difficulties during installation for a small number of users.
  1. Some users note the need for additional features like GIF support or independent campaign management.
  2. The app’s reliance on Shopify data limits functionality for users with non-Shopify checkout systems.
Pricing and Plans
Total Pricing Plans44
Free PlanAvailableAvailable
Free TrialNoYes, for 7 day(s)
Technical Information
Rating
4.4
4.9
Total Reviews92625
Launch Date4/10/20183/15/2023
SD Points1356

More Details About EZ Callback Request

Product Description

Callback Request is an app that tracks who requests a callback and if they make a purchase afterwards, helping you illustrate its contribution to your sales. It also informs you instantly when a customer makes a request, increasing your chances of closing a sale through a subsequent phone call or text.

AI Summary

The Shopify app facilitates customer engagement by enabling businesses to offer callback requests, improving sales conversions through direct communication. Its core features include customizable callback buttons, multi-channel notifications (email, SMS, or messaging apps), and analytics to track conversion rates. The app integrates seamlessly with Shopify stores without affecting page load speed and supports WhatsApp for broader reach. Strengths include exceptional customer support, with developers often providing personalized assistance, customizations, and strategic advice to optimize placement and functionality. The app is particularly effective for high-ticket or complex products, where phone conversations enhance trust and close sales. However, some limitations include restricted styling options for buttons and occasional delays in support responsiveness. Despite these minor drawbacks, the app is widely regarded as a valuable tool for boosting customer interaction and revenue, especially for B2B or high-value e-commerce stores.

Support

For any questions, concerns, or assistance with EZ Callback Request, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, EZ Callback Request offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

EZ Callback Request Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English
Integration

The list of top Shopify apps or features or software tools that EZ Callback Request seamlessly integrates are given below:

Facebook Messenger
Phone
SMS
Text Message
WhatsApp
Developer

Name: HMS Commerce

Website: /partners/developer-e92c541da1206761

Address: 1471 BLANEFIELD RD, MISSISSAUGA, ON, L5G4H3

Looking to install EZ Callback Request app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
92 total reviews
5
89
4
0
3
1
2
0
1
2

EZ Callback Request has an overall rating of 4.9 stars from a total of 92 reviews on the Shopify app store. Of these, 89 (96.7%) are positive, 1 (1.1%) are neutral, and 2 (2.2%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

luicestmoifrom Canada
July 23, 2025

This app is exactly what we need for our store and the staff ( Especially Ahmad ) is one of the best you could ask for ! I highly recommend getting this app or gettin in touch with the staff for personalizations

Pneumatics-profrom Canada
August 25, 2022

Great Service. Great help in Custom Positioning button. Highly recommended if you want to gain customer's trust.

ASM MCfrom Norway
July 20, 2022

I'd just want to leave feedback here saying that CallBack is a really well-made app. Must give a big thanks for the good support and help from the team.

Roser Flamesfrom United States
June 9, 2022

HORRIBLE COMPANY! Good luck trying to get a simple task solved. They will take forever. Specifically a whole month. Still have not got my request done. Update: Call back request reached out to me. I have to say they went above and beyond to ensure satisfaction from me. Having a call with them changed the way I perceive them. They have also sent me blog post. Would definitely ask for that because they are amazing and well worth it. In conclusion I would highly recommend them. they are amazing people to work with. Thank you guys!

italian-lighting-centrefrom United Kingdom
May 18, 2021

Incredible app, it has already increased our sales visibly. Thanks for a great app and world class support.


Video Demo and Screenshots

Product Video

EZ Callback Request Demo

Product Screenshots

EZ Callback Request screenshot 1
EZ Callback Request screenshot 2

Installation Steps

How to install EZ Callback Request on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

EZ Callback Request FAQ's

How do I install the EZ Callback Request Shopify app?

To install EZ Callback Request app on your Shopify store, click on the EZ Callback Request installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install EZ Callback Request on your Shopify store, then contact us now.

What are the key features of EZ Callback Request?

The key features offered by EZ Callback Request to Shopify store owners are:

  • ✅Acquire new customers with 1 on 1 attention collecting phone numbers
  • ✅Customize your widget and button to make it look and feel like part of your site
  • ✅Our app will watch to see if customers make a purchase after your call back.
Does EZ Callback Request integrate with other Shopify apps or tools?

Yes, EZ Callback Request seamlessly integrates with other Shopify apps or tools, such as Get new customers by personally collecting their phone numbers., Change your widget and button so that they match your site's style and feel., Our app will monitor if your call back leads to a purchase by the customers..

Is there a free trial available for EZ Callback Request?

No, EZ Callback Request does not offer any free trial.

What are the pricing plans for EZ Callback Request?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9/month, $19/month, $79/month and have no free trial period.

How does billing work for EZ Callback Request?

EZ Callback Request uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, EZ Callback Request allows its subscribers to cancel or upgrade their subscription plan at any time.

Does EZ Callback Request offer customer support? How can I get assistance?

Yes, EZ Callback Request offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, EZ Callback Request offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is EZ Callback Request compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


Dondy: WhatsApp Marketing+Chat icon
4.9
profile picture 1profile picture 2profile picture 4
2K installs last month approx
Dondy: WhatsApp Marketing+Chat
$0/mo onwards
Unlock member rates
Shopify Forms icon
4.5
profile picture 1profile picture 2profile picture 4
1.8K installs last month approx
Shopify Forms
$0/mo onwards
Unlock member rates
Shopify Inbox icon
4.5
profile picture 1profile picture 2profile picture 4
14.5K installs last month approx
Shopify Inbox
$0/mo onwards
Unlock member rates

Most Popular

Most popular Shopify apps on the market

Judge.me Product Reviews App icon
5.0
profile picture 1profile picture 2profile picture 4
30.6K reviews overall
Judge.me Product Reviews App
Free
Unlock member rates
TikTok icon
4.8
profile picture 1profile picture 2profile picture 4
10.2K reviews overall
TikTok
Free
Unlock member rates
Pop Convert - Pop Ups, Banners icon
4.9
profile picture 1profile picture 2profile picture 4
8.9K reviews overall
Pop Convert - Pop Ups, Banners
Free
Unlock member rates
EcomSend Pop Ups, Email Popups icon
5.0
profile picture 1profile picture 2profile picture 4
7.6K reviews overall
EcomSend Pop Ups, Email Popups
Free
Unlock member rates
Loox - Product Reviews App icon
4.9
profile picture 1profile picture 2profile picture 4
7.5K reviews overall
Loox - Product Reviews App
$12.99/mo onwards
Unlock member rates