Teleship DDP Global Shipping Shopify App by Teleship Limited

I converted nearly our entire EU & US order stream to Teleship from a mix of Parcel2Go, Easyship and Royal Mail directly. Antoine and his team have been extremely receptive to fixing any issues and taking in our feedback, chasing any problems that are inevitable with shipping internationally and making the experience a pleasant one.

Antoine and the team have been so helpful with any questions or support needed on topics that can often be very overwhelming! They completed a full audit to ensure everything was set up correctly and pointed out any gaps found which was hugely appreciated. The service they offer along with the quick and supportive team makes the whole shipping process so much easier!

Complete game changer. I literally had no way to pre-pay customs for users before Teleship, now I can provide a delightful experience to everyone. Thank you so so much for creating this service, it's brilliant.

Fantastic app and support. Still early days, but so far the experience has been great from easy set up, dedicated support to headache free shipping to EU, AU, CA & US customers.

The team at Teleship have changed the way I deal with shipping internationally for the better! Their extremely quick support when needed have been a blessing. I cannot fault their customer service, and they have implemented features suggested to make the overall use more streamlined and efficient. Thank you so much to everyone working at Teleship for making shipping so much easier!

Exceptional customer service, the team is extremely helpful with all issues I face. The help, support and service they offer makes the shipping process so much easier. I cannot recommend their services enough for anyone looking to have international shipping, especially with DDP.

We have used this company since we launched our site. They are amazing. Simple to use, fast setup. Out of this world customer service. They are not like a supplier, they are a real partner for doing business.

Antoine and the team at Teleship have to be one of the best teams for offering support for the App and being open to suggestions for additional features and improvements.The initial installation and setup was quick and simple with useful notes and YouTube videos to get you started quickly. An initial query was resolved with a few minutes in a video call with Antoine and we were up and running. In the same call I mentioned that it would be great to be able to process eBay IOSS orders for EU customers which we import through the Shopify Market Connect App which Antoine said they'd look into. A few days later and another video call with Antoine and a developer to check some eBay IOSS details and within a couple of weeks they had an integration working.No longer do we have to sort eBay IOSS orders and process them through a third party courier everything goes seamlessly through Teleship. As a bonus the pricing was cheaper that our previous IOSS registration and the parcel prices are very competitive without the need to use comparison websites.From our customers point of view they've already fed back how quickly they've received their parcels without the delays of customs processing, extra payments for fees and knowing to total order cost right at our store checkout. Most of our Western Europe parcels have gone from leaving us to arriving at the customers door in a week!! That's incredible given it's peak season for the postal services and couriers.We can't wait to see where Teleship will go next with the development of the App. Thank you everyone at Teleship.