Tidio ‑ Live Chat & AI Chatbot Shopify App Alternatives November 2025
Are you currently using Tidio ‑ Live Chat & AI Chatbot for your Shopify store, but you're curious about other options available in the market? Look no further! We present you with 138 outstanding alternatives to Tidio ‑ Live Chat & AI Chatbot, carefully selected to meet a variety of e-commerce needs.
Top Tidio ‑ Live Chat & AI Chatbot alternatives
- Shopify Inbox:
Engage with customers and boost sales using free chat.
- Chatty AI Chatbot & Live Chat:
Boost customer support with livechat by AI chat bot and FAQs
- SB: Helpdesk Ticketing & FAQs:
FAQ page, ticket system, live chat, support chatbot, tabs
- Willdesk: Live Chat&AI Chatbot:
Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.
- Gorgias: Helpdesk, Chat & FAQ:
Better customer satisfaction. Simpler processes. Quick profit increase.
- Chatway Live Chat Chatbot FAQ:
undefined
- Re:amaze AI Helpdesk & Chat:
Customer service includes chat support, chatbots, ticketing, customer relationship management, and frequently asked questions.
- tawk.to Live Chat:
Chat with website visitors as they browse live.
- Richpanel: AI Customer Support:
Automate and handle customer service through live chat, email, and social media.
- Wizybot ‑ AI Chatbot:
Automatize customer support requests with ChatGPT AI
Shopify Inbox
Engage with customers and boost sales using free chat.
Pros
The app is consistently praised for its simplicity and intuitive interface.
Facilitates quick and effective interaction with customers, enhancing sales and service.
Seamlessly integrates with Shopify, providing a unified experience for store owners.
Cons
Occasional bugs, such as chat bubbles disappearing or messages failing to send.
Store Owner's Tip
Save more — we help you find hidden deals.
1107
SD Points
23.76%
Market Share
Chatty AI Chatbot & Live Chat
Boost customer support with livechat by AI chat bot and FAQs
Free Trial: 7 days
Pros
Consistently praised for quick, efficient, and friendly assistance, often resolving issues in minutes.
The app is intuitive and easy to navigate, with a clean layout that simplifies setup and use.
Effortlessly integrates with Shopify and other platforms, enhancing customer support workflows.
Cons
Some users experienced delays or failures in receiving instant message alerts on older devices.
Store Owner's Tip
Save more — we help you find hidden deals.
603
SD Points
7.93%
Market Share
SB: Helpdesk Ticketing & FAQs
FAQ page, ticket system, live chat, support chatbot, tabs
Free Trial: 3 days
Pros
The app is consistently praised for its intuitive setup and straightforward navigation.
Users highlight the clean, polished look of the FAQ pages it generates.
Many reviews note the ability to create and deploy FAQ pages in minutes.
Cons
Users express frustration over restricted styling options (e.g., fonts, colors) without coding.
Store Owner's Tip
Save more — we help you find hidden deals.
15
SD Points
8.12%
Market Share
Willdesk: Live Chat&AI Chatbot
Customer Service, Support Center, Live Chat, Order Tracking, Facebook Messaging, WhatsApp.
Free Trial: 7 days
Pros
Consistently praised for being fast, responsive, and highly helpful.
Frequently noted for its intuitive setup process and user-friendly interface.
Offers a wide range of useful features, including live chat, FAQ, and order tracking.
Cons
Advertised feature not yet available, causing frustration.
Store Owner's Tip
Save more — we help you find hidden deals.
49
SD Points
2.13%
Market Share
Gorgias: Helpdesk, Chat & FAQ
Better customer satisfaction. Simpler processes. Quick profit increase.
Free Trial: 7 days
Pros
The app is praised for its ease of use and intuitive design, making it simple for teams to adopt.
Seamless integration with Shopify is frequently highlighted as a standout feature, providing full access to customer data.
Users appreciate the robust automation tools, including macros and rules, which save time and improve efficiency.
Cons
Some users find the pay-per-ticket model expensive, especially for businesses with high social media engagement.
Store Owner's Tip
Save more — we help you find hidden deals.
10
SD Points
2.88%
Market Share
Pros
Responsive and helpful support team frequently praised for quick issue resolution.
Clean, intuitive design with easy navigation and setup.
Real-time communication with customers enhances engagement and sales.
Cons
Some users noted the app could benefit from more in-depth functionalities.
Store Owner's Tip
Save more — we help you find hidden deals.
48
SD Points
1.30%
Market Share
Re:amaze AI Helpdesk & Chat
Customer service includes chat support, chatbots, ticketing, customer relationship management, and frequently asked questions.
Free Trial: 14 days
Pros
Consolidates customer communications from email, social media, live chat, and other platforms into a single interface.
Streamlines customer service with automated workflows, intents, and response templates.
Highly responsive and knowledgeable support team, frequently praised for quick resolutions.
Cons
Some users find the reporting tools restrictive and request more advanced analytics.
Store Owner's Tip
Save more — we help you find hidden deals.
11
SD Points
1.09%
Market Share
Pros
The app offers extensive functionality at no cost, including live chat, analytics, and customization options.
Users report easy installation and smooth compatibility with Shopify and other platforms.
The accompanying mobile app allows users to manage chats on the go.
Cons
Uninstalling the app often leaves residual code, causing widgets to remain visible.
Store Owner's Tip
Save more — we help you find hidden deals.
3
SD Points
0.67%
Market Share
Richpanel: AI Customer Support
Automate and handle customer service through live chat, email, and social media.
Free Trial: 14 days
Pros
Highly responsive, knowledgeable, and proactive support team frequently praised for quick issue resolution and personalized assistance.
Intuitive design and clean layout make navigation and ticket management efficient for both agents and managers.
Time-saving automation features streamline workflows, reduce manual tasks, and improve response times.
Cons
Some users reported poor or nonexistent onboarding, leaving them to figure out setup independently.
Store Owner's Tip
Save more — we help you find hidden deals.
6
SD Points
0.81%
Market Share
Wizybot ‑ AI Chatbot
Automatize customer support requests with ChatGPT AI
Pros
The app effectively handles customer inquiries, freeing up time for human teams and providing 24/7 assistance.
The clean, easy-to-navigate design makes setup and usage straightforward, even for non-tech-savvy users.
Users can tailor the bot to their specific business needs, including handling complex interactions and product recommendations.
Cons
Some users reported problems with closing or minimizing the chat widget, especially on mobile devices.
Store Owner's Tip
Save more — we help you find hidden deals.
56
SD Points
0.90%
Market Share
Showing 1-10 out of 138
About Tidio ‑ Live Chat & AI Chatbot
Tidio ‑ Live Chat & AI Chatbot is a versatile Shopify app designed to help achieve the purpose: “Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more.”. This Shopify app is listed under Chat category. It has garnered over 1,040 reviews with an average rating of 4.6 stars from Shopify merchants.
Some of its key features include:
- ✅Live Chat Support: Chat with your visitors in real time - easily fix issues and actively promote sales.
- ✅AI Customer Assistance: Our Lyro AI bot can automatically answer up to 70% of your customers' questions.
- ✅Chat Commerce: View shopping carts, look at past orders, and suggest items right in the conversation.
- ✅Easy Installation: Add the Tidio app to your Shopify store in just 30 seconds by clicking 'Add App'.
- ✅Customer ticketing: Handle and solve customer requests using an easy ticketing system.
Besides, Tidio ‑ Live Chat & AI Chatbot is known for its Consistently praised for being responsive, helpful, and friendly., Frequently highlighted as intuitive and user-friendly, with quick setup and navigation., Users appreciate the seamless communication with customers, boosting engagement and sales., Offers flexible features for personalizing chat widgets and workflows., Many users reported increased sales and improved customer interactions., The free version is noted for being feature-rich and valuable for small businesses., Works well with platforms like Shopify and email services., Users value the mobile app for managing chats on the go., Automates responses and reduces support workload effectively., Runs smoothly with minimal technical issues..
Why Consider Tidio ‑ Live Chat & AI Chatbot Alternatives for Shopify?
While Tidio ‑ Live Chat & AI Chatbot may have its unique features and benefits, it's essential to periodically reevaluate your options to ensure that you're using the best tools to optimize your online store. Here are some reasons why you should explore Tidio ‑ Live Chat & AI Chatbot alternatives:
Diverse Needs: What worked initially with Tidio ‑ Live Chat & AI Chatbot may not fully address your current needs. By considering Tidio ‑ Live Chat & AI Chatbot alternatives, you can find apps that are better suited to your changing objectives.
Budget Constraints: While considering alternatives to Tidio ‑ Live Chat & AI Chatbot can impact your budget significantly. Some alternatives offer similar functionality at the same or reduced pricing level, while others may provide increased pricing but with added features that justify the investment.
Compatibility Issues: If you have encountered compatibility issues with Tidio ‑ Live Chat & AI Chatbot or have concerns about its integration with other essential tools and themes, exploring Tidio ‑ Live Chat & AI Chatbot alternatives can help you find apps that offer better compatibility and ease of use.
Feature Enhancement: Alternatives to Tidio ‑ Live Chat & AI Chatbot may offer innovative features that can give your Shopify store a competitive edge. By exploring these alternatives, you can tap into new capabilities and stay ahead in the dynamic e-commerce landscape.
In the following sections, we'll introduce you to some of the top alternatives to Tidio ‑ Live Chat & AI Chatbot.
Overview of the Best Tidio ‑ Live Chat & AI Chatbot Shopify Alternatives
There are several alternatives in the Shopify app store that can seamlessly replace or complement Tidio ‑ Live Chat & AI Chatbot. Whether you are looking for a change or just exploring your options, you are bound to find the perfect fit for your Shopify store. We have listed the top Shopify Tidio ‑ Live Chat & AI Chatbot alternatives based on their popularity and average rating.
| App Name | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|
| Shopify Inbox | Shopify | $0/month | Unavailable | 4.7 (4,933) |
| Chatty AI Chatbot & Live Chat | Chatty (By Avada) | $0/month | Available | 4.9 (1,591) |
| SB: Helpdesk Ticketing & FAQs | Shark Byte, Inc | $0/month | Available | 4.6 (330) |
| Willdesk: Live Chat&AI Chatbot | Channelwill | $0/month | Available | 4.9 (394) |
| Gorgias: Helpdesk, Chat & FAQ | Gorgias Inc. | $10/month | Unavailable | 4.1 (550) |
 Chatway Live Chat Chatbot FAQ | Premio | $0/month | Available | 4.9 (221) |
| Re:amaze AI Helpdesk & Chat | Reamaze | $29/month | Unavailable | 4.5 (175) |
| tawk.to Live Chat | tawk.to | $0/month | Unavailable | 3.1 (88) |
| Richpanel: AI Customer Support | Richpanel Inc | $89/month | Unavailable | 4.6 (123) |
| Wizybot ‑ AI Chatbot | Wizybot Inc | $0/month | Available | 4.8 (167) |
Have a Closer Look at the Best Alternatives to Tidio ‑ Live Chat & AI Chatbot
Now let us jump in and check out these top Tidio ‑ Live Chat & AI Chatbot alternatives.
1. Shopify Inbox
4.7
(4,933)
Install Now
Our experts are here to help you.
2. Chatty AI Chatbot & Live Chat
4.9
(1,591)
Install Now
Our experts are here to help you.
3. SB: Helpdesk Ticketing & FAQs
4.6
(330)
Install Now
Our experts are here to help you.
4. Willdesk: Live Chat&AI Chatbot
4.9
(394)
Install Now
Our experts are here to help you.
5. Gorgias: Helpdesk, Chat & FAQ
4.1
(550)
Install Now
Our experts are here to help you.
6. Chatway Live Chat Chatbot FAQ
4.9
(221)
Install Now
Our experts are here to help you.
7. Re:amaze AI Helpdesk & Chat
4.5
(175)
Install Now
Our experts are here to help you.
8. tawk.to Live Chat
3.1
(88)
Install Now
Our experts are here to help you.
9. Richpanel: AI Customer Support
4.6
(123)
Install Now
Our experts are here to help you.
10. Wizybot ‑ AI Chatbot
4.8
(167)
Install Now
Our experts are here to help you.
How to Choose the Right Tidio ‑ Live Chat & AI Chatbot Alternative for Your Shopify Store
Choosing the right alternative to Tidio ‑ Live Chat & AI Chatbot for your Shopify store is a crucial decision that can significantly impact your e-commerce operations. To help you make an informed choice, consider the following factors.
Identify Your Needs: Make a list of features, integrations, or improvements you seek in a Tidio ‑ Live Chat & AI Chatbot alternative. Understanding your needs will serve as a guide when evaluating alternatives.
Compare Features: Compare the features of each alternative to Tidio ‑ Live Chat & AI Chatbot and see how they align with your needs. Pay attention to unique functionalities that may differentiate one alternative from another.
Check Reviews and User Feedback: Look for reviews from Shopify store owners who have used the Tidio ‑ Live Chat & AI Chatbot alternatives you are considering. Pay attention to both positive and negative comments to get a well-rounded view.
Pricing: Consider your budget and choose a Tidio ‑ Live Chat & AI Chatbot alternative that fits within your financial constraints. Some alternatives may be cost-effective, while others may be feature-rich but come at a higher price.
Scalability: Consider the long-term scalability of Tidio ‑ Live Chat & AI Chatbot alternatives. Choose an alternative that can adapt to your growing store needs.
Trial Period: If available, take advantage of any trial periods offered by Tidio ‑ Live Chat & AI Chatbot alternatives. Hands-on experience is invaluable in assessing usability, compatibility with your Shopify setup, and overall user-friendliness.
Support and Updates: Research the responsiveness of the support team behind each Tidio ‑ Live Chat & AI Chatbot alternative. Ensure that the alternative you choose has a responsive support team and receives regular updates.
Remember that the best Tidio ‑ Live Chat & AI Chatbot Shopify alternative will address your current requirements and position your store for future success.
More Information on Tidio ‑ Live Chat & AI Chatbot Shopify Alternatives
As you embark on your journey to find the perfect Tidio ‑ Live Chat & AI Chatbot alternative, the right choice can elevate your Shopify store's performance, enhance your customer shopping experience, and position you for growth in the competitive e-commerce landscape.
We've introduced you to a curated list of top Tidio ‑ Live Chat & AI Chatbot alternatives, each with its own strengths and advantages. Whether you're seeking a cost-effective solution or a feature-rich paid alternative, you have plenty of options to choose from.
Choosing the right Tidio ‑ Live Chat & AI Chatbot alternative requires careful consideration of your specific requirements, budget, and long-term goals. You can gain deeper insights into your selected apps by visiting our app comparison page. If you need expert guidance, ShopDigest can help you navigate this process effectively, from identifying your needs to assessing compatibility and support.
Tidio ‑ Live Chat & AI Chatbot Shopify Alternative Installation
There are thousands of Tidio ‑ Live Chat & AI Chatbot alternatives with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
What's included
- Safely install/uninstall Shopify alternative app of your choice
- App integration with any theme as per specification
- Configurations & setup
- Assured support and guidance
- Get discount offers (not guaranteed)
What's not included
- Shopify Tidio ‑ Live Chat & AI Chatbot alternative app subscription cost
Connect with us to harness the full potential of your selected Tidio ‑ Live Chat & AI Chatbot Shopify Alternative without any hassle.
Frequently Asked Questions for Tidio ‑ Live Chat & AI Chatbot Shopify Alternatives
Free Alternatives to Tidio ‑ Live Chat & AI Chatbot
Looking for a no-cost alternative to Tidio ‑ Live Chat & AI Chatbot? We've curated a list of free Tidio ‑ Live Chat & AI Chatbot alternatives that provide a wide range of functionalities at no charge. It's perfect for startups and small businesses looking to maximize their e-commerce potential without paying a penny. Check out the full list here.