Trackr: Order Tracking UpSell Shopify App

by Shark Byte, Inc

Enhance the customer's experience after purchase with order tracking. Handle returns well to boost customer loyalty. Order Tracking, Brand-Specific Tracking Page, Order Search & Status Updates

4.1

(97)

$10/month
$45/month
$150/month
$250/month
XY
5

OG Essentials, United States

9/7/2026

"Honestly the Apple Wallet and Google Wallet integration is the reason we stuck with Trackr. Customers just tap ""Add to Wallet"" at checkout instead of hunting through their inbox for a tracking email, and they get live updates right on their lock screen. Sounds small but it's made a real dent in our ""where's my order"" messages.Setup was easy, didn't need our dev to touch anything. We did want some tweaks to how our tracking page looked, and Diana on their support team sorted it out for us. She was quick to respond and just got it done, which I appreciated."

1 of 8

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Trackr: Order Tracking UpSell Charts

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Pros and Cons

Pros and Cons of Trackr: Order Tracking UpSell

Pros

Efficient Customer Support: Quick and helpful responses from the support team, often resolving issues within 24 hours.

Easy Setup and Installation: Smooth installation process with minimal technical hurdles.

Customization Options: Ability to personalize the app’s appearance and functionality to match store branding.

Dropshipping-Friendly: Features tailored for dropshipping businesses, such as hiding supplier details.

Cons

Tracking Accuracy Issues: Frequent reports of inaccurate or delayed tracking updates, especially with USPS.

Poor Subscription Management: Difficulties in canceling subscriptions, with no clear instructions or options.


Screenshots


About the App

Order Tracking, Brand-Specific Tracking Page, Order Search & Status Updates

  • Order Tracking: Follow my order on a dedicated tracking page that also suggests related products automatically.
  • Returns Management: Easily handle returns using a personalized returns and exchanges center.
  • Package Tracking Integration: Package tracking email alerts; works with Klaviyo/Omnisend.
  • Dropshipping Confidentiality: This handy dropshipping app can conceal all carrier names and locations, particularly those from China.
  • Shipping Management: Expected shipping time; interpretation; detailed delivery data & reports

Keywords

order tracking Shopify apps
shipping notifications Shopify apps
branded tracking page Shopify apps
real-time tracker Shopify apps
order status updates Shopify apps
package location Shopify apps
global tracking Shopify apps
multilingual tracking Shopify apps
hide Chinese origin Shopify apps
dropshipping tracking Shopify apps
customer experience Shopify apps
WISMO solution Shopify apps
carrier integration Shopify apps
24/7 support Shopify apps

Key Features

  • Track orders in real-time with support for over 2,100 global carriers.
  • Create a branded tracking page that matches your store’s identity.
  • Automate email notifications to keep customers updated on order status.

Pricing

Trackr: Order Tracking UpSell Pricing Plans

Basic

$10/month

  • 400 shipments/month

  • Branded tracking page

  • Estimated Delivery Date

  • Shipping updates via SMS/Email/WhatsApp

  • Order tracking via Apple & Google Wallet

Standard

$45/month

  • 2000 shipments/month

  • Branded tracking page

  • Estimated Delivery Date

  • Shipping updates via SMS/Email/WhatsApp

  • Order tracking via Apple & Google Wallet

Advanced

$150/month

  • 9000 shipments/month

  • Branded tracking page

  • Estimated Delivery Date

  • Shipping updates via SMS/Email/WhatsApp

  • Order tracking via Apple & Google Wallet

Enterprise

$250/month

  • 18000 shipments/month

  • Branded tracking page

  • Estimated Delivery Date

  • Shipping updates via SMS/Email/WhatsApp

  • Order tracking via Apple & Google Wallet

Not sure which plan to pick? Discuss Basic or Standard plans with us, learn about custom pricing, or get a demo.

Here's an overview of Trackr: Order Tracking UpSell costs for each of the plan(s):

The app offers 4 paid plan(s). The paid plan(s) offered by Trackr: Order Tracking UpSell: (Basic, Standard, Advanced, Enterprise).

The details of the plan(s) are outlined below:

Basic: The Basic plan costs $10 and comes with a 14-day free trial period. The plan offers a host of features, including 400 shipments/month, Branded tracking page, Estimated Delivery Date, Shipping updates via SMS/Email/WhatsApp, Order tracking via Apple & Google Wallet, Klaviyo/Omnisend/Chatbot Integration, Product upsell, Tracking page/emails translation.

Standard: The Standard plan costs $45 and comes with a 14-day free trial period. The plan offers a host of features, including 2000 shipments/month, Branded tracking page, Estimated Delivery Date, Shipping updates via SMS/Email/WhatsApp, Order tracking via Apple & Google Wallet, Klaviyo/Omnisend/Chatbot Integration, Product upsell, Tracking page/emails translation.

Advanced: The Advanced plan costs $150 and comes with a 14-day free trial period. The plan offers a host of features, including 9000 shipments/month, Branded tracking page, Estimated Delivery Date, Shipping updates via SMS/Email/WhatsApp, Order tracking via Apple & Google Wallet, Klaviyo/Omnisend/Chatbot Integration, Product upsell, Tracking page/emails translation.

Enterprise: The Enterprise plan costs $250 and comes with a 14-day free trial period. The plan offers a host of features, including 18000 shipments/month, Branded tracking page, Estimated Delivery Date, Shipping updates via SMS/Email/WhatsApp, Order tracking via Apple & Google Wallet, Klaviyo/Omnisend/Chatbot Integration, Product upsell, Tracking page/emails translation.

Trackr: Order Tracking UpSell Price Summary
Pricing summaryFrom $10/month. Free trial available.
Total Pricing Plan(s)4
Number of free plan(s)0
Number of paid plan(s)4
Cost of Paid Plan(s)$10, $45, $150, $250
Free trial availableYes, for 14 day(s)

For further information regarding Trackr: Order Tracking UpSell app pricing plans, see the official website.

Trackr: Order Tracking UpSell Shopify App Discounts

If you are looking for discounts on Trackr: Order Tracking UpSell app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Shark Byte, Inc to secure better deals on the Trackr: Order Tracking UpSell app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Trackr: Order Tracking UpSell

“"Honestly the Apple Wallet and Google Wallet integration is the reason we stuck with Trackr. Customers just tap ""Add to Wallet"" at checkout instead of hunting through their inbox for a tracking email, and they get live updates right on their lock screen. Sounds small but it's made a real dent in our ""where's my order"" messages.Setup was easy, didn't need our dev to touch anything. We did want some tweaks to how our tracking page looked, and Diana on their support team sorted it out for us. She was quick to respond and just got it done, which I appreciated."”

OG Essentials
United States

“We ship internationally, so carrier support was a big priority. Trackr handles tracking automatically, which saves our team a lot of time. I also like that customers can add their tracking to Apple Wallet or Google Wallet, few of our customers really appreciated this.”

Vibe Market
United States

“After trying a couple of tracking apps, Trackr has been the one we've kept. It supports all the carriers we use without any hassle, and customers always know where to go to check their orders.The branded tracking page gives the experience a much more professional feel, and I like that we can show recommended products instead of sending customers off to a carrier's website. People usually check tracking more than once, so it's a smart place to keep them engaged with our store.It's been reliable, easy to customize, and has definitely helped reduce support tickets. One of those apps that quietly pays for itself.”

Noon
United Arab Emirates

Trusted By

Trusted by the best Shopify stores

OG Essentials

United States

Vibe Market

United States

Noon

United Arab Emirates

My Store

United Arab Emirates

AOTEA ALLURE

United States

wLuxwater

United States

JAMING HOLDING

Kuwait

Vital Depot

United States


Enhance the customer's experience after purchase with order tracking. Handle returns well to boost customer loyalty.

Live Tracking

Works with well-known global carriers, ensuring that you and your customers can always track each package.

Simplify Help

Allow your customers to follow their order status with automatic email updates. This will stop the "where's my order" complaints.

Top Choice for Dropshipping

Use AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet & ePacket (China Post, China EMS) to conveniently conceal Chinese origins.


Comparison

Top Trackr: Order Tracking UpSell Alternatives Detailed Comparison

The table below highlights the crucial differences between Trackr: Order Tracking UpSell and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Trackr: Order Tracking UpSellTrackr: Order Tracking UpSellView on Shopify
CWILL Order TrackingCWILL Order TrackingView on Shopify
General Information
Ratings
4.1(56 reviews)
5.0(3,164 reviews)
Developed byShark Byte, IncChannelwill
Launch Date8/19/20151/25/2019
Pricing$10/month, $45/month, $150/month, $250/monthFree, $11/month, $59/month, $479/month
ObjectiveOrder Tracking, Brand-Specific Tracking Page, Order Search & Status UpdatesOrder Tracking, Order Search, Tracking Page, Order Monitor
CategoriesOrder tracking, ShippingOrder tracking, Shipping
Key Features & Highlights
PurposeEnhance the customer's experience after purchase with order tracking. Handle returns well to boost customer loyalty.Increase customer happiness and raise your sales by providing a custom tracking experience after purchase.
Features List
  1. Track orders in real-time with support for over 2,100 global carriers.
  2. Create a branded tracking page that matches your store’s identity.
  3. Automate email notifications to keep customers updated on order status.
  1. Track orders in real-time with a smart dashboard and sync shipping details to PayPal.
  2. Automatically notify customers with shipping updates to reduce support inquiries.
  3. Create a fully branded, multilingual tracking page with customizable features.
Highlights-
  1. Based in Brazil
User Reviews and Ratings
Recommended %80.4%99.0%
Pros
  1. Quick and helpful responses from the support team, often resolving issues within 24 hours.
  2. Smooth installation process with minimal technical hurdles.
  3. Ability to personalize the app’s appearance and functionality to match store branding.
  4. Features tailored for dropshipping businesses, such as hiding supplier details.
  5. Consistent functionality across devices and stores, with minimal crashes or bugs.
  6. User-friendly design with clear navigation and straightforward features.
  7. Affordable pricing with good value for the provided features.
  8. Seamless integration with store themes, avoiding third-party URLs.
  9. Significant decrease in customer support emails due to self-service tracking.
  10. Compatibility with a wide range of couriers, including smaller national postal services.
  1. Consistently praised for being fast, friendly, and highly effective in resolving issues.
  2. The app is frequently described as intuitive, with a straightforward installation process.
  3. Users highlight the app’s accuracy and efficiency in tracking shipments.
  4. Many appreciate the branded tracking page, which enhances customer experience.
  5. The app integrates well with Shopify and other platforms, streamlining operations.
  6. Users value the ability to personalize tracking pages and notifications.
  7. Several reviews mention the app’s competitive pricing and valuable features.
  8. Immediate assistance via live chat is frequently commended.
  9. Reduces customer inquiries by providing clear tracking updates.
  10. The app is noted for its reliability and lack of technical issues.
Cons
  1. Frequent reports of inaccurate or delayed tracking updates, especially with USPS.
  2. Difficulties in canceling subscriptions, with no clear instructions or options.
  3. Lack of a centralized management dashboard for order status overview.
  4. Concerns about cost-effectiveness for stores with a large number of customers.
  1. Some users mentioned that costs increase significantly with higher order volumes.
Pricing and Plans
Total Pricing Plans44
Free PlanNot availableAvailable
Free TrialYes, for 14 day(s)Yes, for 7 day(s)
Technical Information
Rating
4.1
5.0
Total Reviews972,068
Launch Date8/19/20151/25/2019
SD Points71708

More Details About Trackr: Order Tracking UpSell

Product Description

Trackr app is a comprehensive tool for managing shipments and returns, enabling real-time tracking updates from over 900 carriers. The app enhances sales through integrated upsells, shipment notifications, campaigns with Klaviyo, and keeps customers updated about their order's status and location.

AI Summary

The app is a Shopify order-tracking solution designed to streamline customer inquiries by providing real-time shipment updates. It offers automated tracking, customizable tracking pages that blend with store themes, and email notifications for status changes. Key strengths include robust support for multiple carriers, dropshipping-friendly features like carrier anonymity, and responsive customer service that assists with setup and customization. The app is praised for its intuitive interface, ease of installation, and ability to reduce customer support workload. However, some limitations include inconsistent tracking accuracy for certain carriers, delayed status updates, and occasional technical issues post-updates. A few users report challenges with subscription cancellation and unmet expectations for features like estimated delivery dates or centralized order management. While the app generally performs well, its effectiveness can vary depending on carrier integration and specific store needs. Pricing is noted as fair by some but criticized as high by others, particularly for stores with large order volumes.

Support

For any questions, concerns, or assistance with Trackr: Order Tracking UpSell, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, Trackr: Order Tracking UpSell offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Trackr: Order Tracking UpSell Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English
Integration

The list of top Shopify apps or features or software tools that Trackr: Order Tracking UpSell seamlessly integrates are given below:

Checkout
Customer accounts
Shopify Admin
Apple Wallet
Chatbot
China post, Klaviyo, Omnisend
Google Wallet
Segment.io
USPS, UPS, DHL, YunExpress
Developer

Name: Shark Byte, Inc

Website: /partners/shark-byte-inc

Address: 8271 NW 125th Ln, Parkland, FL, 33076

Looking to install Trackr: Order Tracking UpSell app on your store?

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Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
97 total reviews
5
72
4
0
3
4
2
8
1
13

Trackr: Order Tracking UpSell has an overall rating of 4.1 stars from a total of 97 reviews on the Shopify app store. Of these, 72 (74.2%) are positive, 4 (4.1%) are neutral, and 21 (21.6%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

OG Essentialsfrom United States
September 7, 2026

"Honestly the Apple Wallet and Google Wallet integration is the reason we stuck with Trackr. Customers just tap ""Add to Wallet"" at checkout instead of hunting through their inbox for a tracking email, and they get live updates right on their lock screen. Sounds small but it's made a real dent in our ""where's my order"" messages.Setup was easy, didn't need our dev to touch anything. We did want some tweaks to how our tracking page looked, and Diana on their support team sorted it out for us. She was quick to respond and just got it done, which I appreciated."

Developer response
Developer ResponseSeptember 7, 2026

"Honestly the Apple Wallet and Google Wallet integration is the reason we stuck with Trackr. Customers just tap ""Add to Wallet"" at checkout instead of hunting through their inbox for a tracking email, and they get live updates right on their lock screen. Sounds small but it's made a real dent in our ""where's my order"" messages.Setup was easy, didn't need our dev to touch anything. We did want some tweaks to how our tracking page looked, and Diana on their support team sorted it out for us. She was quick to respond and just got it done, which I appreciated."

Vibe Marketfrom United States
August 4, 2026

We ship internationally, so carrier support was a big priority. Trackr handles tracking automatically, which saves our team a lot of time. I also like that customers can add their tracking to Apple Wallet or Google Wallet, few of our customers really appreciated this.

Developer response
Developer ResponseAugust 4, 2026

We ship internationally, so carrier support was a big priority. Trackr handles tracking automatically, which saves our team a lot of time. I also like that customers can add their tracking to Apple Wallet or Google Wallet, few of our customers really appreciated this.

Noonfrom United Arab Emirates
July 8, 2026

After trying a couple of tracking apps, Trackr has been the one we've kept. It supports all the carriers we use without any hassle, and customers always know where to go to check their orders.The branded tracking page gives the experience a much more professional feel, and I like that we can show recommended products instead of sending customers off to a carrier's website. People usually check tracking more than once, so it's a smart place to keep them engaged with our store.It's been reliable, easy to customize, and has definitely helped reduce support tickets. One of those apps that quietly pays for itself.

My Storefrom United Arab Emirates
July 8, 2026

We've been using Trackr for a few months now, and it's made a noticeable difference. We ship with multiple carriers, so customers used to get confused when tracking links sent them to different websites. Now everything is in one place, which has cut down on our "Where's my order?" emails.The branded tracking page is probably my favorite feature. Customers stay on our site instead of ending up on a carrier's page, which makes the whole experience feel much more polished. We also added product recommendations there, and it's been a nice way to get customers back to browsing while they're checking their shipment. We've even seen a few extra purchases come from it.Simple setup, reliable tracking, and a much better post-purchase experience overall.

Developer response
Developer ResponseJuly 11, 2026

We've been using Trackr for a few months now, and it's made a noticeable difference. We ship with multiple carriers, so customers used to get confused when tracking links sent them to different websites. Now everything is in one place, which has cut down on our "Where's my order?" emails.The branded tracking page is probably my favorite feature. Customers stay on our site instead of ending up on a carrier's page, which makes the whole experience feel much more polished. We also added product recommendations there, and it's been a nice way to get customers back to browsing while they're checking their shipment. We've even seen a few extra purchases come from it.Simple setup, reliable tracking, and a much better post-purchase experience overall.

AOTEA ALLUREfrom United States
July 6, 2026

After trying a couple of tracking apps, Trackr has been the one we've kept. It supports all the carriers we use without any hassle, and customers always know where to go to check their orders.The branded tracking page gives the experience a much more professional feel, and I like that we can show recommended products instead of sending customers off to a carrier's website. People usually check tracking more than once, so it's a smart place to keep them engaged with our store.It's been reliable, easy to customize, and has definitely helped reduce support tickets. One of those apps that quietly pays for itself.

Developer response
Developer ResponseJuly 6, 2026

After trying a couple of tracking apps, Trackr has been the one we've kept. It supports all the carriers we use without any hassle, and customers always know where to go to check their orders.The branded tracking page gives the experience a much more professional feel, and I like that we can show recommended products instead of sending customers off to a carrier's website. People usually check tracking more than once, so it's a smart place to keep them engaged with our store.It's been reliable, easy to customize, and has definitely helped reduce support tickets. One of those apps that quietly pays for itself.


Video Demo and Screenshots

Product Screenshots

Trackr: Order Tracking UpSell screenshot 1
Trackr: Order Tracking UpSell screenshot 2

Installation Steps

How to install Trackr: Order Tracking UpSell on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Trackr: Order Tracking UpSell FAQ's

How do I install the Trackr: Order Tracking UpSell Shopify app?

To install Trackr: Order Tracking UpSell app on your Shopify store, click on the Trackr: Order Tracking UpSell installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install Trackr: Order Tracking UpSell on your Shopify store, then contact us now.

What are the key features of Trackr: Order Tracking UpSell?

The key features offered by Trackr: Order Tracking UpSell to Shopify store owners are:

  • ✅Branded tracking page with estimated delivery dates (EDDs) - reduce WISMO calls.
  • ✅Order tracking updates via email & WhatsApp. SMS available in the U.S.
  • ✅Real-time tracking order app with 2,200+ carriers & 24/7 live chat support.
  • ✅Access shipment analytics for deeper insights and data-driven decisions.
  • ✅Dropshipping mode with carrier masking & hidden Chinese origin.
Does Trackr: Order Tracking UpSell integrate with other Shopify apps or tools?

Yes, Trackr: Order Tracking UpSell seamlessly integrates with other Shopify apps or tools, such as Follow my order on a dedicated tracking page that also suggests related products automatically., Easily handle returns using a personalized returns and exchanges center., Package tracking email alerts; works with Klaviyo/Omnisend..

Is there a free trial available for Trackr: Order Tracking UpSell?

Yes, Trackr: Order Tracking UpSell offers 14 days free trial on all its paid plans.

What are the pricing plans for Trackr: Order Tracking UpSell?

The app offers 4 paid plans, which cost $10/month, $45/month, $150/month, $250/month. The paid plans also come with a 14-day free trial period.

How does billing work for Trackr: Order Tracking UpSell?

Trackr: Order Tracking UpSell uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Trackr: Order Tracking UpSell allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Trackr: Order Tracking UpSell offer customer support? How can I get assistance?

Yes, Trackr: Order Tracking UpSell offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, Trackr: Order Tracking UpSell offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Trackr: Order Tracking UpSell compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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