Top 94 Chat Shopify Apps in October 2026
Check out all chat apps tailor-made for your Shopify store. Whether you are seeking free or paid solutions, Shopify offers a diverse range of 94 top-notch apps catering to businesses of all sizes. These apps are designed to boost your Shopify store's performance and make managing your business a breeze. Explore the collection and discover how these chat apps can take your Shopify store to the next level! We meticulously handpicked these top chat apps by evaluating various parameters, including ratings, reviews, price, popularity, launch date, and best matches, to ensure they offer the best value and experience to our users. Read full information here. Check out all chat apps tailor-made for your Shopify store. Whether you're seeking free plans or premium solutions, Shopify offers a diverse range of 94 top-notch apps catering to businesses of all sizes. Discover the perfect tools to elevate your' e-commerce experience today!
Chatty AI Chatbot & Live Chat leads chat apps with 44.2% market share, ahead of Shopify Inbox at 40.0%. A top-heavy field — three apps account for 91.3% of tracked installs.
94 apps trackedUpdated 19 October 2026
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Continue with GoogleTop ranked · #1 of 94
Chatty AI Chatbot & Live Chat by Chatty (By Avada)
AI chat, livechat & helpdesk: AI chatbot for sales and support
Pros
- Consistently praised for quick, efficient, and friendly assistance, often resolving issues in minutes.
- The app is intuitive and easy to navigate, with a clean layout that simplifies setup and use.
- Effortlessly integrates with Shopify and other platforms, enhancing customer support workflows.
Cons
- Some users experienced delays or failures in receiving instant message alerts on older devices.
What merchants said
“Hazel helped me with the setup of my Chatty AI assistant, and I couldn't be anymore grateful! Thanks Hazel for everything that you did for me!”GemNi Fragrances Essentials · United States · ★ 5.0 · 10/17/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date09 Jun 2022
DeveloperChatty (By Avada)
Ratings4.9 ★ (1,884)
View on ShopifyView chartsAbout the App
Chatty AI Chatbot & Live Chat, a Chat Shopify app, has achieved 1880 reviews and an average rating of 4.9 stars since its launch 4 years ago. Designed to assist Shopify merchants with - "AI chatbot and live chat for 24/7 customer support. One AI-powered helpdesk with an AI sales agent." it is a valuable addition to the Chat app lineup.
Top Features:
Chat Shopify apps can help elevate your e-commerce game. Chatty AI Chatbot & Live Chat offers a host of key features, including:
- Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent
- AI helpdesk & checkout chat: Answer from FAQ page to checkout in any language
- Sales automation: Send proactive targeted messages based on visitor behavior
- Help desk: Create a help center so customers find answers on their own
- Mobile app: Keep track of every customer chat in one inbox, anywhere, anytime
Pricing Details
Chatty AI Chatbot & Live Chat offers 1 free plan and 3 paid plans.
Considering installing this Chat Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 50 AI conversations/ month, Unlimited human conversation, AI trained up to 200 products, AI answers FAQs & recommends products, Email connect, Widget customization, After-hours auto reply + saved replies
Basic · $19.99/month
Included features: 100 AI conversations/ month, 12-month chat history, AI order tracking, 5 members, Multi-channel inbox, Translation & Auto translate, Standard AI model, Basic analytics
Pro · $68.99/month
Included features: 500 AI conversations /month, Unlimited conversation history, AI Shopping assistant, Pro AI model - smarter & higher accuracy, Proactive engage, Auto-recover abandoned carts, Advanced analytics, AI reply on socials
Plus · $199/month
Included features: 1000 AI conversations /month, Unlimited member, Train AI with up to 20,000 products, Pro AI model higher accuracy, AI Shopping assistant, AI analytics consultant
Pros and Cons
Delve into ShopDigest's expert insights on Chatty AI Chatbot & Live Chat - a Chat Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- Consistently praised for quick, efficient, and friendly assistance, often resolving issues in minutes.
- The app is intuitive and easy to navigate, with a clean layout that simplifies setup and use.
- Effortlessly integrates with Shopify and other platforms, enhancing customer support workflows.
- Offers live chat, FAQ pages, order tracking, and customization, rivaling paid alternatives.
- Support team is highly responsive, often providing instant solutions to user queries.
- Users appreciate the ability to tailor the chat widget and FAQ pages to match their brand.
- The app provides robust functionality at no cost, exceeding expectations for a free tool.
- Includes WhatsApp and upcoming Instagram/Facebook integration, expanding communication options.
- Operates smoothly without noticeable lag or downtime across various devices.
- Support pages and guides are clear and assist users in troubleshooting independently.
Cons
- Some users experienced delays or failures in receiving instant message alerts on older devices.
- Minor interface problems, such as FAQ pages displaying incomplete content, were reported.
- A few users noted translation errors or mismatches in multilingual support.
- While robust, the free tier may lack advanced features available in paid competitors.
#2 of 94
Wa: WhatsApp Chat, WhatsApp AI by Appify Creations
Recover abandoned carts and chat with customers on WhatsApp.
Pros
- Prompt and helpful assistance, with specific agents like Victor receiving praise for thorough problem resolution.
- Seamless setup and compatibility with platforms like Shopify and WhatsApp.
- Ability to personalize message templates to align with brand voice, enhancing customer engagement.
Cons
- Occasional challenges in linking WhatsApp Business accounts, partly due to Meta’s policies.
What merchants said
“The message delivery speed and tracking are excellent, and I appreciate how lightweight the app is it doesn’t slow anything down. On top of that, their support team is outstanding. They respond fast, know the product inside out, and even helped me customize the message flow to fit my brand voice.”Greengoods Fit · United States · ★ 5.0 · 10/12/2025
Summary
Starting PriceFree
Free Trial7 days
Launch Date31 Dec 2024
DeveloperAppify Creations
Ratings4.9 ★ (77)
View on ShopifyView chartsAbout the App
Wa: WhatsApp Chat, WhatsApp AI, a Chat Shopify app, has achieved 77 reviews and an average rating of 4.9 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders." it is a valuable addition to the Chat app lineup.
Top Features:
Chat Shopify apps can help elevate your e-commerce game. Wa: WhatsApp Chat, WhatsApp AI offers a host of key features, including:
- WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages
- Customizable Messaging Templates: Personalize messages with WhatsApp Automation
- WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat
- Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come
- WhatsApp API connection: Send messages directly from your own brand number
Pricing Details
Wa: WhatsApp Chat, WhatsApp AI offers 1 free plan and 2 paid plans.
Considering installing this Chat Shopify app? Explore the pricing details and discover if they align with your budget and needs.
FREE · $0/month
Included features: 1 Automated Reminder using WhatsApp API, WhatsApp Analytics message performance, WhatsApp discounts coupon, WhatsApp customer support., WhatsApp Premium Chat Widget, WhatsApp Cash on Delivery, Order Confirmation, Order Shipment, WhatsApp Marketing - Abandoned Cart
LITE · $17.99/month
Included features: 2 Automated Reminders using WhatsApp API, WhatsApp Analytics dashboard, WhatsApp discounts coupon, Advanced WhatsApp support, Send messages from your own brand number, WhatsApp Cash on Delivery, Order Confirmation, Order Shipment, WhatsApp Marketing - Abandoned Cart
PRO · $34.99/month
Included features: 3 Automated Reminders using WhatsApp API, WhatsApp Advanced analytics dashboard, Klaviyo,Gorgias,Zendesk,Crisp,Re:amaze, WhatsApp customer support, Track data with Google Analytics, Send messages from your own number, WhatsApp Cash on Delivery, WhatsApp Marketing - Abandoned Cart
Pros and Cons
Delve into ShopDigest's expert insights on Wa: WhatsApp Chat, WhatsApp AI - a Chat Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- Prompt and helpful assistance, with specific agents like Victor receiving praise for thorough problem resolution.
- Seamless setup and compatibility with platforms like Shopify and WhatsApp.
- Ability to personalize message templates to align with brand voice, enhancing customer engagement.
- Effective cart recovery feature with automated, non-intrusive WhatsApp notifications.
- Simple installation and intuitive operation, making it accessible for all users.
- Smooth operation without unnecessary bloat, ensuring reliability.
- Tools like pop-ups and product recommendations improve store activity and customer interaction.
Cons
- Occasional challenges in linking WhatsApp Business accounts, partly due to Meta’s policies.
- A few users noted issues with email features, though WhatsApp alternatives were praised.
#3 of 94
Shopify Inbox by Shopify
Engage with customers and boost sales using free chat.
Pros
- The app is consistently praised for its simplicity and intuitive interface.
- Facilitates quick and effective interaction with customers, enhancing sales and service.
- Seamlessly integrates with Shopify, providing a unified experience for store owners.
Cons
- Occasional bugs, such as chat bubbles disappearing or messages failing to send.
What merchants said
“This is good, requires a little learning. Would be great if it could take other actions additional to answering, for example, making a note on the order if it refers to one, or maybe a flow that takes the chat and emails it to increase exposure, particularly where answers can be harder.”Roofing Supplies UK · United Kingdom · ★ 5.0 · 10/16/2026
Summary
Starting PriceFree
Free TrialFree plan
Launch Date14 Aug 2019
DeveloperShopify
Ratings4.6 ★ (5,823)
Install NowView chartsAbout the App
Shopify Inbox, a Chat Shopify app, has achieved 5816 reviews and an average rating of 4.6 stars since its launch 7 years ago. Designed to assist Shopify merchants with - "Get new customers and make sales by interacting with shoppers in chat." it is a valuable addition to the Chat app lineup.
Top Features:
Chat Shopify apps can help elevate your e-commerce game. Shopify Inbox offers a host of key features, including:
- Shopify Workflow:Activate chat and monitor outcomes effortlessly in the Shopify admin area.
- Online store chat management:Handle chat discussions from the online shop and its app.
- Customer Profiling:Easily learn about your customers through their profile and cart information.
- Interactive Chat Marketing:Share product suggestions, pictures, and discounts directly in the chat.
- Automated customer support:Set up automatic greetings, contact collection, and FAQs to save time for you and your buyers.
Pricing Details
Shopify Inbox offers 0 free plans and 0 paid plans.
Considering installing this Chat Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
Pros and Cons
Delve into ShopDigest's expert insights on Shopify Inbox - a Chat Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Shopify Inbox Chat App review.
Pros
- The app is consistently praised for its simplicity and intuitive interface.
- Facilitates quick and effective interaction with customers, enhancing sales and service.
- Seamlessly integrates with Shopify, providing a unified experience for store owners.
- AI-generated responses and automated answers save time and improve efficiency.
- Works well on mobile devices, allowing users to respond on the go.
- Highly valued as a cost-effective solution for customer communication.
- Directly contributes to increased sales and customer satisfaction.
- Consolidates messages from various channels (e.g., Facebook, Instagram) into one inbox.
- Offers customizable quick replies and automated messages.
Cons
- Occasional bugs, such as chat bubbles disappearing or messages failing to send.
- Missing advanced functionalities like image attachments or search within conversations.
- Requires frequent re-logins, which can hinder quick responses.
Keyword ranking
Top three ranked in Shopify App Store
Chatty AI Chatbot & Live Chat
AI chatbot and live chat for 24/7 customer support. One AI-powered helpdesk with an AI sales agent.
4.9 ★ (1,884)$19.99/mo onwards
View app data →Wa: WhatsApp Chat, WhatsApp AI
Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders.
4.9 ★ (77)$17.99/mo onwards
View app data →Shopify Inbox
Get new customers and make sales by interacting with shoppers in chat.
4.6 ★ (5,823)Free
View app data →#4 of 94
Tidio: AI Chatbot & Live Chat by TIDIO LLC
Live chat is enhanced with chatbots for superior customer support.
Pros
- Consistently praised for being responsive, helpful, and friendly.
- Frequently highlighted as intuitive and user-friendly, with quick setup and navigation.
- Users appreciate the seamless communication with customers, boosting engagement and sales.
Cons
- Complaints about unclear or misleading pricing tiers and hidden costs.
What merchants said
“All I can say is this app is the best thing ever downloaded. thank you for all you do for my website!!! !!!”Rick's by Design · United States · ★ 5.0 · 10/18/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date14 Jul 2014
DeveloperTIDIO LLC
Ratings4.8 ★ (1,359)
View on ShopifyView chartsAbout the App
Tidio: AI Chatbot & Live Chat, a Chat Shopify app, has achieved 1357 reviews and an average rating of 4.8 stars since its launch 12 years ago. Designed to assist Shopify merchants with - "Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more." it is a valuable addition to the Chat app lineup.
Top Features:
Chat Shopify apps can help elevate your e-commerce game. Tidio: AI Chatbot & Live Chat offers a host of key features, including:
- Live Chat Support:Chat with your visitors in real time - easily fix issues and actively promote sales.
- AI Customer Assistance:Our Lyro AI bot can automatically answer up to 70% of your customers' questions.
- Chat Commerce:View shopping carts, look at past orders, and suggest items right in the conversation.
- Easy Installation:Add the Tidio app to your Shopify store in just 30 seconds by clicking 'Add App'.
- Customer ticketing:Handle and solve customer requests using an easy ticketing system.
Pricing Details
Tidio: AI Chatbot & Live Chat offers 1 free plan and 3 paid plans.
Considering installing this Chat Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Live Chat - conversations with 50 users, Flows: with up to 100 visitors/mo, Ticketing, Mobile app, Social media integrations
Customer Service · $29/month
Included features: All Free plan features, Analytics, Live visitors list, Operating hours, Tidio AI reply assistant, Live chat support (24/5)
Flows · $29/month
Included features: All Free plan features, Automation analytics, Chatbots templates, Visual chatbot builder, No Tidio branding (add-on), Live chat support (24/5)
Lyro AI Chatbot · $39/month
Included features: All Free plan features, Website scrapper, Lyro tasks, Native Shopify actions, No Tidio branding (add-on), Live chat support (24/5)
Pros and Cons
Delve into ShopDigest's expert insights on Tidio: AI Chatbot & Live Chat - a Chat Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- Consistently praised for being responsive, helpful, and friendly.
- Frequently highlighted as intuitive and user-friendly, with quick setup and navigation.
- Users appreciate the seamless communication with customers, boosting engagement and sales.
- Offers flexible features for personalizing chat widgets and workflows.
- Many users reported increased sales and improved customer interactions.
- The free version is noted for being feature-rich and valuable for small businesses.
- Works well with platforms like Shopify and email services.
- Users value the mobile app for managing chats on the go.
- Automates responses and reduces support workload effectively.
- Runs smoothly with minimal technical issues.
Cons
- Complaints about unclear or misleading pricing tiers and hidden costs.
- Some users expressed frustration over essential features being paywalled.
- Occasional reports of bugs, especially post-updates or on older devices.
- Difficulty configuring chatbots and automation without assistance.
- Negative feedback on aggressive upgrade prompts and misleading notifications.
#5 of 94
Moose WhatsApp Chat Button by MOOSE INNOVATIONS INC.
Recover abandoned cart with WhatsApp chat, widget & automation
Key Features
- Abandoned cart recovery: Send WhatsApp reminders to bring shoppers back
- All-in-one inbox: Manage WhatsApp chats smarter & highlight high-value customers
- WhatsApp Business API: Securely connect your number via Meta Business Manager
- Easy customizations: WhatsApp icons, font, size & more to match your brand style
- Get insights: Track WhatsApp button clicks on Google Analytics, Metal Pixels
What merchants said
“Une excellente application Shopify, très pratique et efficace ! L’installation et la prise en main se sont très bien passées, et l’application répond parfaitement à nos besoins. Un grand merci tout particulièrement à Mabel, qui a été formidable : toujours disponible, réactive, à l’écoute et très professionnelle. Elle a pris le temps de nous accompagner et de répondre à nos questions avec beaucoup de patience et de gentillesse.C’est vraiment appréciable d’avoir un support client aussi qualitatif. Je recommande vivement Mosse à tous les marchands Shopify ! ”DREAM BOX · France · ★ 5.0 · 10/16/2026
Summary
Starting PriceFree
Free TrialFree plan
Launch Date07 May 2025
DeveloperMOOSE INNOVATIONS INC.
Ratings5.0 ★ (193)
View on ShopifyView chartsAbout the App
Moose WhatsApp Chat Button, a Chat Shopify app, has achieved 193 reviews and an average rating of 5 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes." it is a valuable addition to the Chat app lineup.
Top Features:
Chat Shopify apps can help elevate your e-commerce game. Moose WhatsApp Chat Button offers a host of key features, including:
- Abandoned cart recovery: Send WhatsApp reminders to bring shoppers back
- All-in-one inbox: Manage WhatsApp chats smarter & highlight high-value customers
- WhatsApp Business API: Securely connect your number via Meta Business Manager
- Easy customizations: WhatsApp icons, font, size & more to match your brand style
- Get insights: Track WhatsApp button clicks on Google Analytics, Metal Pixels
Pricing Details
Moose WhatsApp Chat Button offers 0 free plans and 0 paid plans.
Considering installing this Chat Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
#6 of 94
Moose AI Chatbot & Live Chat by MOOSE INNOVATIONS INC.
Pros
- Consistently praised for responsiveness, knowledge, and willingness to go above and beyond.
- Frequently highlighted for its simplicity and quick onboarding process.
- Intuitive design and clean layout make navigation effortless.
Cons
- Some users noted a lack of diverse templates and custom font options.
What merchants said
“Great app. easy setup and custom. great great support. efficient and reactive team. Thank you Ame, Kelly, Mabel and Thomas for your help!”CBD-Certified.com · France · ★ 5.0 · 10/15/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date22 Aug 2023
DeveloperMOOSE INNOVATIONS INC.
Ratings5.0 ★ (485)
View on ShopifyView chartsAbout the App
Moose AI Chatbot & Live Chat, a Chat Shopify app, has achieved 483 reviews and an average rating of 5 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Gather tickets in one place, track support's effectiveness, and make sure customers are happy." it is a valuable addition to the Chat app lineup.
Top Features:
Chat Shopify apps can help elevate your e-commerce game. Moose AI Chatbot & Live Chat offers a host of key features, including:
- Round-the-clock assistance:Support available all the time
- Shopify Interface:Simple User Interface designed specifically for Shopify
- Centralized Email Inquiries:Combine all email queries from various channels into one location.
- Ticket assignments empowerment:Gives support teams the ability to assign tickets
- Performance Monitoring:Track team performance using detailed reports and analysis tools.
Pricing Details
Moose AI Chatbot & Live Chat offers 1 free plan and 3 paid plans.
Considering installing this Chat Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free Forever · $0/month
Included features: UNLIMITED AI chatbot replies, Unlimited chat history, Standard widget customization, Unlimited FAQs, Detailed analytics
Starter · $19/month
Included features: UNLIMITED AI chatbot replies, Unlimited chat history, Advanced widget customization, Premium FAQs templates, Language switcher, Unlimited integration
Growth · $49/month
Included features: UNLIMITED AI chatbot replies, All Starter plan features, Unlimited email channels, Advanced ticket management features, Priority support
Business · $249/month
Included features: UNLIMITED AI chatbot replies, All Growth plan features, Unlimited team members, Dedicated support service
Pros and Cons
Delve into ShopDigest's expert insights on Moose AI Chatbot & Live Chat - a Chat Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- Consistently praised for responsiveness, knowledge, and willingness to go above and beyond.
- Frequently highlighted for its simplicity and quick onboarding process.
- Intuitive design and clean layout make navigation effortless.
- Packed with features, often surpassing paid alternatives.
- Works smoothly with Shopify and other platforms.
- Highly adaptable to individual business needs and branding.
- Appreciated for offering premium features without cost.
- Convenient mobile app enhances usability.
- Problems are addressed promptly and effectively.
- Comprehensive resources aid in self-guided setup and troubleshooting.
Cons
- Some users noted a lack of diverse templates and custom font options.
- Minor issues reported, particularly during initial setup or customization.
- Challenges noted with non-English language integrations.
- As a newer app, some advanced features are still in development.
- "Feature Tweaks Needed" was removed due to balanced sentiment (some users mentioned refinement needs, but others praised functionality).
#7 of 94
Chaty Chat Buttons & WhatsApp by Premio
You can chat on WhatsApp, Facebook Messenger, Telegram, Viber, and also email.
Pros
- The app is frequently praised for its quick and straightforward setup process.
- Users highlight the flexibility in customizing the widget’s appearance, placement, and functionality.
- Seamless integration with WhatsApp, Messenger, Instagram, and other platforms is a standout feature.
Cons
- Some users find the 500-visitor/month limit for the free plan restrictive.
What merchants said
“Chaty is easy to use and makes it simple for customers to contact us directly through WhatsApp. The widget works well on our Shopify store, and the customer support team is excellent! They responded quickly and helped me resolve an issue with the widget. Really appreciate their friendly and helpful service. Highly recommended!”PACKROVE · China · ★ 5.0 · 10/8/2026
Summary
Starting PriceFree
Free TrialFree plan
Launch Date19 Nov 2019
DeveloperPremio
Ratings4.9 ★ (323)
View on ShopifyView chartsAbout the App
Chaty Chat Buttons & WhatsApp, a Chat Shopify app, has achieved 318 reviews and an average rating of 4.9 stars since its launch 7 years ago. Designed to assist Shopify merchants with - "Chat using over 20 buttons including WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc." it is a valuable addition to the Chat app lineup.
Top Features:
Chat Shopify apps can help elevate your e-commerce game. Chaty Chat Buttons & WhatsApp offers a host of key features, including:
- Multi-platform sales messaging:Sell products through WhatsApp, Facebook Messenger, Line, Telegram, Viber, and TikTok.
- Multi-Channel Chat Integration:Allow customers to contact you through their favorite chat apps such as SMS and call button.
- Chat Widget Customization:Change the font, color, location, icons, and pre-set greetings of the chat widget to your liking.
- Customer Interaction Analytics:Monitor and evaluate how customers interact with your chat button using Google Analytics.
- WhatsApp Icon & Chat Buttons:Display WhatsApp icon and chat buttons on both mobile and desktop using triggers and targeting methods.
Pricing Details
Chaty Chat Buttons & WhatsApp offers 1 free plan and 3 paid plans.
Considering installing this Chat Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 500 Visitors/month, Unlimited chat channels, WhatsApp chat pop up, Chat widget customization, Chat channels customization, Triggers for the chat icon, Attention effects for the chat icon, Custom location for the chat icon
Basic · $15/month
Included features: 10,000 Visitors/mo, Agents Pop Up, Chat View Pop Up, WhatsApp Chat Customization, Page targeting for the chat icon, Schedule the appearance of the chat icon, Country targeting for the chat icon, WhatsApp chat merge tags
Pro · $39/month
Included features: 50,000 Visitors/mo, Agents Pop Up, Chat View Pop Up, WhatsApp Chat Customization, Page targeting for the chat icon, Schedule the appearance of the chat icon, Country targeting for the chat icon, WhatsApp chat merge tags
Growth · $79/month
Included features: 150,000 Visitors/mo, Agents Pop Up, Chat View Pop Up, WhatsApp Chat Customization, Page targeting for the chat icon, Schedule the appearance of the chat icon, Country targeting for the chat icon, WhatsApp chat merge tags
Pros and Cons
Delve into ShopDigest's expert insights on Chaty Chat Buttons & WhatsApp - a Chat Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- The app is frequently praised for its quick and straightforward setup process.
- Users highlight the flexibility in customizing the widget’s appearance, placement, and functionality.
- Seamless integration with WhatsApp, Messenger, Instagram, and other platforms is a standout feature.
- Many reviews commend the responsive and helpful support team, often naming specific agents.
- The app’s intuitive design makes it accessible even for non-technical users.
- Users appreciate the insights provided by the app’s analytics on visitor interactions.
- The widget runs smoothly without slowing down website performance.
- The free version offers substantial functionality, making it valuable for small businesses.
- Many users report higher conversion rates and improved communication with customers.
- Works well across different devices and integrates with non-Shopify websites.
Cons
- Some users find the 500-visitor/month limit for the free plan restrictive.
- A few reviews mention difficulties with refunds and unexpected charges.
- Non-English users note the lack of localized interfaces (e.g., Traditional Chinese).
- Rare reports of technical glitches, such as saving issues on specific browsers.
#8 of 94
Dondy: WhatsApp Marketing+Chat by Dondy
Abandoned cart recovery, AI agent & automations on WhatsApp
Pros
- The app is frequently praised for its quick and straightforward installation process.
- Users highlight the seamless and functional WhatsApp button integration for customer communication.
- Many reviews commend the responsive, knowledgeable, and helpful support team.
Cons
- Some users note the need for additional features like GIF support or independent campaign management.
What merchants said
“Excellent service, easy set up and the support was honestly the best we have ever received”Divan Bed Warehouse · United Kingdom · ★ 5.0 · 10/15/2025
Summary
Starting PriceFree
Free Trial7 days
Launch Date15 Mar 2023
DeveloperDondy
Ratings4.9 ★ (825)
View on ShopifyView chartsAbout the App
Dondy: WhatsApp Marketing+Chat, a Chat Shopify app, has achieved 825 reviews and an average rating of 4.9 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service." it is a valuable addition to the Chat app lineup.
Top Features:
Chat Shopify apps can help elevate your e-commerce game. Dondy: WhatsApp Marketing+Chat offers a host of key features, including:
- WhatsApp Enhancements:Responsive WhatsApp icon and chat widget that enhances customer service.
- WhatsApp Cart Recovery:Automatically recover abandoned shopping carts through WhatsApp, or do it manually with a single click.
- WhatsApp Marketing:Send order updates and sales offers to your customers through WhatsApp with a single click.
- Boost Customer Engagement:Boost customer involvement and sales by encouraging them to return to your shop.
- Effortless Installation:Easy to install, no coding required, ready to use in one minute.
Pricing Details
Dondy: WhatsApp Marketing+Chat offers 1 free plan and 3 paid plans.
Considering installing this Chat Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: WhatsApp button, Unlimited conversations, Custom size & location, Prefilled messages
Pro · $6.99/month
Included features: Free+, WhatsApp Button Premium Designs, WhatsApp widget Text Customization, Include Product URL, Custom Hours, Analyzing Reports, Manual Abandoned Cart Recovery, Manual Order Confirmation Messages
Power Automation · $79.99/month
Included features: Pro+, WhatsApp Abandoned Cart Recovery, WhatsApp Marketing Campaigns, Automated Customizable Messages, Bulk Messaging for Shopify Segments, Inbox with Shopify integration, Official WhatsApp API integration
Elite · $159.99/month
Included features: Power Automation+, AI Chatbot for Sales & Support, AI Corrections & Training, AI Product Recommendations, WhatsApp inbox with 5 Agents, Green Tick Verification Assistance, VIP account manager, Unlimited WhatsApp flows
Pros and Cons
Delve into ShopDigest's expert insights on Dondy: WhatsApp Marketing+Chat - a Chat Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- The app is frequently praised for its quick and straightforward installation process.
- Users highlight the seamless and functional WhatsApp button integration for customer communication.
- Many reviews commend the responsive, knowledgeable, and helpful support team.
- The app is noted for its intuitive and clean design, making it accessible for all users.
- Several users report increased sales and improved customer interactions due to the app.
- The app is consistently described as working flawlessly without technical issues.
- Users appreciate the availability of free core functionalities.
- Power users value the automation features for marketing and customer support.
- The ability to personalize the widget and settings is well-received.
- The app is praised for enabling quicker customer query resolution.
Cons
- Some users note the need for additional features like GIF support or independent campaign management.
- The app’s reliance on Shopify data limits functionality for users with non-Shopify checkout systems.
#9 of 94
CWILL:AI Chatbot &Live Chat by channelwill
AI chat bot & live chat with helpdesk inbox and FAQ support
Key Features
- Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
- Smart AI Customer Chat provides instant answers for products & orders
- Boost Sales with AI - Smart product suggestions help customers find what they ne
- Integrated with CWILL Returns: shoppers track & submit returns right in chat
- Integrated with CWILL Product Review: show ratings & collect reviews in chat
What merchants said
“The best app on Shopify. Very user-friendly. Thank you!”TE&A Treasures · United States · ★ 5.0 · 8/24/2026
Summary
Starting PriceFree
Free TrialFree plan
Launch Date11 Apr 2025
Developerchannelwill
Ratings4.8 ★ (104)
View on ShopifyView chartsAbout the App
CWILL:AI Chatbot &Live Chat, a Chat Shopify app, has achieved 101 reviews and an average rating of 4.8 stars since its launch 1 years ago. Designed to assist Shopify merchants with - "Smart sale chatbot with instant order tracking. Boost sales with automated customer support." it is a valuable addition to the Chat app lineup.
Top Features:
Chat Shopify apps can help elevate your e-commerce game. CWILL:AI Chatbot &Live Chat offers a host of key features, including:
- Auto Order Tracking - Real-time shipping updates & reduce repetitive inquiries
- Smart AI Customer Chat provides instant answers for products & orders
- Boost Sales with AI - Smart product suggestions help customers find what they ne
- Integrated with CWILL Returns: shoppers track & submit returns right in chat
- Integrated with CWILL Product Review: show ratings & collect reviews in chat
Pricing Details
CWILL:AI Chatbot &Live Chat offers 0 free plans and 0 paid plans.
Considering installing this Chat Shopify app? Explore the pricing details and discover if they align with your budget and needs.
· $0/month
#10 of 94
Zipchat AI Chatbot & Live Chat by ZIPCHAT INC
AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
Pros
- The AI delivers highly accurate, natural-sounding interactions that users find indistinguishable from human support.
- Seamless WhatsApp automation enhances customer engagement and boosts sales conversions.
- Users consistently highlight the intuitive setup process and user-friendly interface.
Cons
- Some users find the pricing prohibitive, especially for smaller operations.
What merchants said
“Great app! Set-up is really friendly....And it works!! Useful if you are teeny tiny or a large BEAST of a store.”Wardrobe At The Cross · United Kingdom · ★ 5.0 · 10/9/2026
Summary
Starting PriceFree
Free Trial7 days
Launch Date23 May 2023
DeveloperZIPCHAT INC
Ratings4.9 ★ (208)
View on ShopifyView chartsAbout the App
Zipchat AI Chatbot & Live Chat, a Chat Shopify app, has achieved 207 reviews and an average rating of 4.9 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "ZipChat GPT-4 AI chatbot reduces customer support work and enhances satisfaction by providing immediate responses." it is a valuable addition to the Chat app lineup.
Top Features:
Chat Shopify apps can help elevate your e-commerce game. Zipchat AI Chatbot & Live Chat offers a host of key features, including:
- Chatbot Customer Engagement:AI Chatbot talks with customers throughout their shopping journey.
- AI Training:Teach your AI to provide more precise responses.
- Conversion Tracking:Track who became a customer after interacting with your chatbot.
- Easy Setup:Set up takes only 5 minutes, no technical expertise needed, and it's ready to use instantly with just a few clicks.
- Wide Language Selection:Available in 95 languages.
Pricing Details
Zipchat AI Chatbot & Live Chat offers 1 free plan and 3 paid plans.
Considering installing this Chat Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 120 AI replies/m, Around 50 conversations/m, Training on 100 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger
Starter · $80/month
Included features: 750 AI replies/m, Around 300 conversations/m, Training on 1,000 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger
Pro · $300/month
Included features: 3,000 AI replies/m, Around 1,250 conversations/m, Training on 75,000 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger, Priority support
Scale · $600/month
Included features: 6000 AI replies/m, Around 2,500 conversations/m, Training on 300,000 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger, Priority support
Pros and Cons
Delve into ShopDigest's expert insights on Zipchat AI Chatbot & Live Chat - a Chat Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business.
Pros
- The AI delivers highly accurate, natural-sounding interactions that users find indistinguishable from human support.
- Seamless WhatsApp automation enhances customer engagement and boosts sales conversions.
- Users consistently highlight the intuitive setup process and user-friendly interface.
- The app provides round-the-clock automated assistance, improving response times and customer satisfaction.
- The bot can be easily trained and customized to align with specific business needs and brand voice.
- Many users report significant increases in sales and reduced cart abandonment due to proactive chat interactions.
- The app effectively handles customer inquiries in multiple languages, broadening its usability.
- The support team is frequently praised for being quick, helpful, and proactive in resolving issues.
- The AI adapts and improves over time with minimal manual intervention.
- Users appreciate the app’s ability to reduce operational costs by automating repetitive tasks and reducing staffing needs.
Cons
- Some users find the pricing prohibitive, especially for smaller operations.
- The bot struggles with gated Shopify B2B sites due to data-scraping limitations.
- A few users report technical issues, such as app remnants persisting after uninstallation.
- A small number of users criticize the company’s competitive outreach as intrusive.
Best chat Apps in Shopify
chat apps are designed to address specific needs and challenges faced by Shopify store merchants. Whether you're looking to optimize your store's SEO, improve customer support, enhance product listings, or streamline your inventory management, there's an app for that.
Discover a wealth of cutting-edge tools and features offered by these remarkable chat Shopify apps, including Chatty AI Chatbot & Live Chat, Wa: WhatsApp Chat, WhatsApp AI, Shopify Inbox, and many more. Our app collection provides a comprehensive overview of the top apps in the chat category, enabling you to select the ones that will take your e-commerce venture to new heights.
Empower your Shopify store with the best chat apps the platform has to offer and elevate your online business.
Explore Apps by Criteria:
Overview of the Above Top Chat Shopify Apps in October 2026
There are a number of chat apps in the Shopify app store designed to supercharge your e-commerce success. Whether you're a seasoned entrepreneur or just starting your online journey, the right apps can make all the difference. We have listed the top Shopify apps in the chat category, based on their popularity and average rating, to help you make informed decisions.
| App Name | Category | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | Chat | Chatty (By Avada) | $0/month | ● Available | 4.9 ★ (1880) |
| Wa: WhatsApp Chat, WhatsApp AI | Chat | Appify Creations | $0/month | ● Available | 4.9 ★ (77) |
| Shopify Inbox | Chat | Shopify | $0/month | ● Unavailable | 4.6 ★ (5816) |
| Tidio: AI Chatbot & Live Chat | Chat | TIDIO LLC | $0/month | ● Available | 4.8 ★ (1357) |
| Moose WhatsApp Chat Button | Chat | MOOSE INNOVATIONS INC. | $0/month | ● Unavailable | 5.0 ★ (193) |
| Moose AI Chatbot & Live Chat | Chat | MOOSE INNOVATIONS INC. | $0/month | ● Available | 5.0 ★ (483) |
| Chaty Chat Buttons & WhatsApp | Chat | Premio | $0/month | ● Available | 4.9 ★ (318) |
| Dondy: WhatsApp Marketing+Chat | Chat | Dondy | $0/month | ● Available | 4.9 ★ (825) |
| CWILL:AI Chatbot &Live Chat | Chat | channelwill | $0/month | ● Unavailable | 4.8 ★ (101) |
| Zipchat AI Chatbot & Live Chat | Chat | ZIPCHAT INC | $0/month | ● Available | 4.9 ★ (207) |
Have a Closer Look at the Best Chat Apps
Now let us jump in and check out these Top 5 Chat Shopify apps.
1. Chatty AI Chatbot & Live Chat
4.9 ★ (1,884)
Reviews
Most Recent Review
5.0 ★Amazing
Hazel helped me with the setup of my Chatty AI assistant, and I couldn't be anymore grateful! Thanks Hazel for everything that you did for me!
GemNi Fragrances Essentials · United States · 17 Oct 2026
Recent Review
5.0 ★Amazing
Hazel m'a aidé à configurer et prendre en main rapidement l'application. Rapide, efficace et super utile pour mon site internet !
Laboratoire ADDAX · France · 13 Oct 2026
Why is Chatty AI Chatbot & Live Chat a top Chat Shopify app?
With an impressive overall rating of 4.9 stars and 1,884 reviews, Chatty AI Chatbot & Live Chat stands out as one of the top Chat Shopify apps. The main objective of the app is - AI chatbot and live chat for 24/7 customer support. One AI-powered helpdesk with an AI sales agent. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Chat category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Chat category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Chatty AI Chatbot & Live Chat with your Shopify store?
By integrating a Chat app with your Shopify store, you unlock a range of benefits. Chatty AI Chatbot & Live Chat, a popular Chat Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent, AI helpdesk & checkout chat: Answer from FAQ page to checkout in any language, and more,
- Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent
- AI helpdesk & checkout chat: Answer from FAQ page to checkout in any language
- Sales automation: Send proactive targeted messages based on visitor behavior
- Help desk: Create a help center so customers find answers on their own
- Mobile app: Keep track of every customer chat in one inbox, anywhere, anytime
Shopify merchants highlight key advantages, such as Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent, AI helpdesk & checkout chat: Answer from FAQ page to checkout in any language, and more,
What are some of the top alternatives for Chatty AI Chatbot & Live Chat?
Looking for options? Dive into a selection of Chat apps that rival Chatty AI Chatbot & Live Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Chatty AI Chatbot & Live Chat, giving you flexibility and choice.
2. Wa: WhatsApp Chat, WhatsApp AI
4.9 ★ (77)
Reviews
Most Recent Review
5.0 ★Amazing
The message delivery speed and tracking are excellent, and I appreciate how lightweight the app is it doesn’t slow anything down. On top of that, their support team is outstanding. They respond fast, know the product inside out, and even helped me customize the message flow to fit my brand voice.
Greengoods Fit · United States · 12 Oct 2025
Recent Review
5.0 ★Amazing
super antento, muchas gracias por el esfuerzo en hablar español. me ayudaron mucho
Marcia Rodriguez Joyería · Mexico · 08 Oct 2025
Why is Wa: WhatsApp Chat, WhatsApp AI a top Chat Shopify app?
With an impressive overall rating of 4.9 stars and 77 reviews, Wa: WhatsApp Chat, WhatsApp AI stands out as one of the top Chat Shopify apps. The main objective of the app is - Automate WhatsApp marketing, customer chats, COD confirmations, and cash-on-delivery orders. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Chat category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Chat category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Wa: WhatsApp Chat, WhatsApp AI with your Shopify store?
By integrating a Chat app with your Shopify store, you unlock a range of benefits. Wa: WhatsApp Chat, WhatsApp AI, a popular Chat Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages, Customizable Messaging Templates: Personalize messages with WhatsApp Automation, and more,
- WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages
- Customizable Messaging Templates: Personalize messages with WhatsApp Automation
- WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat
- Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come
- WhatsApp API connection: Send messages directly from your own brand number
Shopify merchants highlight key advantages, such as WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages, Customizable Messaging Templates: Personalize messages with WhatsApp Automation, and more,
What are some of the top alternatives for Wa: WhatsApp Chat, WhatsApp AI?
Looking for options? Dive into a selection of Chat apps that rival Wa: WhatsApp Chat, WhatsApp AI, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Wa: WhatsApp Chat, WhatsApp AI, giving you flexibility and choice.
Reviews
Most Recent Review
5.0 ★Amazing
This is good, requires a little learning. Would be great if it could take other actions additional to answering, for example, making a note on the order if it refers to one, or maybe a flow that takes the chat and emails it to increase exposure, particularly where answers can be harder.
Roofing Supplies UK · United Kingdom · 16 Oct 2026
Recent Review
5.0 ★Amazing
as a 17 year Shopify owner the app works great and does help our customers find what they are looking for. I am still programming it as we learn but all good news. We would like to add product photos to customers looking for a styles look.Thank you, Cristofer
Ecogoldencomfort · United States · 12 Oct 2026
Why is Shopify Inbox a top Chat Shopify app?
With an impressive overall rating of 4.6 stars and 5,823 reviews, Shopify Inbox stands out as one of the top Chat Shopify apps. The main objective of the app is - Get new customers and make sales by interacting with shoppers in chat. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Chat category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Chat category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Shopify Inbox with your Shopify store?
By integrating a Chat app with your Shopify store, you unlock a range of benefits. Shopify Inbox, a popular Chat Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Turn on chat and track results with a seamless workflow in the Shopify admin., Manage conversations from online store chat and Shop app., and more,
- Shopify Workflow: Activate chat and monitor outcomes effortlessly in the Shopify admin area.
- Online store chat management: Handle chat discussions from the online shop and its app.
- Customer Profiling: Easily learn about your customers through their profile and cart information.
- Interactive Chat Marketing: Share product suggestions, pictures, and discounts directly in the chat.
- Automated customer support: Set up automatic greetings, contact collection, and FAQs to save time for you and your buyers.
Shopify merchants highlight key advantages, such as Turn on chat and track results with a seamless workflow in the Shopify admin., Manage conversations from online store chat and Shop app., and more,
What are some of the top alternatives for Shopify Inbox?
Looking for options? Dive into a selection of Chat apps that rival Shopify Inbox, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Shopify Inbox, giving you flexibility and choice.
4. Tidio: AI Chatbot & Live Chat
4.8 ★ (1,359)
Reviews
Most Recent Review
5.0 ★Amazing
All I can say is this app is the best thing ever downloaded. thank you for all you do for my website!!! !!!
Rick's by Design · United States · 18 Oct 2026
Recent Review
5.0 ★Amazing
Very nice and easy and the techs are very responsive in case you have any questions :)
Kingofjewelry.com · United States · 12 Oct 2026
Why is Tidio: AI Chatbot & Live Chat a top Chat Shopify app?
With an impressive overall rating of 4.8 stars and 1,359 reviews, Tidio: AI Chatbot & Live Chat stands out as one of the top Chat Shopify apps. The main objective of the app is - Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Chat category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Chat category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Tidio: AI Chatbot & Live Chat with your Shopify store?
By integrating a Chat app with your Shopify store, you unlock a range of benefits. Tidio: AI Chatbot & Live Chat, a popular Chat Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Talk to your visitors on live chat – quickly solve problems and sell proactively, Solve up to 70% of your customers questions automatically with our Lyro AI bot, and more,
- Live Chat Support: Chat with your visitors in real time - easily fix issues and actively promote sales.
- AI Customer Assistance: Our Lyro AI bot can automatically answer up to 70% of your customers' questions.
- Chat Commerce: View shopping carts, look at past orders, and suggest items right in the conversation.
- Easy Installation: Add the Tidio app to your Shopify store in just 30 seconds by clicking 'Add App'.
- Customer ticketing: Handle and solve customer requests using an easy ticketing system.
Shopify merchants highlight key advantages, such as Talk to your visitors on live chat – quickly solve problems and sell proactively, Solve up to 70% of your customers questions automatically with our Lyro AI bot, and more,
What are some of the top alternatives for Tidio: AI Chatbot & Live Chat?
Looking for options? Dive into a selection of Chat apps that rival Tidio: AI Chatbot & Live Chat, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Tidio: AI Chatbot & Live Chat, giving you flexibility and choice.
5. Moose WhatsApp Chat Button
5.0 ★ (193)
Reviews
Most Recent Review
5.0 ★Amazing
Une excellente application Shopify, très pratique et efficace ! L’installation et la prise en main se sont très bien passées, et l’application répond parfaitement à nos besoins. Un grand merci tout particulièrement à Mabel, qui a été formidable : toujours disponible, réactive, à l’écoute et très professionnelle. Elle a pris le temps de nous accompagner et de répondre à nos questions avec beaucoup de patience et de gentillesse.C’est vraiment appréciable d’avoir un support client aussi qualitatif. Je recommande vivement Mosse à tous les marchands Shopify !
DREAM BOX · France · 16 Oct 2026
Recent Review
5.0 ★Amazing
Mabel super professionale, mi ha guidato nella configurazione, è stato tutto molto semplice
Musetti Wool and Cashmere · Italy · 15 Oct 2026
Why is Moose WhatsApp Chat Button a top Chat Shopify app?
With an impressive overall rating of 5 stars and 193 reviews, Moose WhatsApp Chat Button stands out as one of the top Chat Shopify apps. The main objective of the app is - Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes. Its purpose underscores its significance in enhancing your Shopify store experience.
ShopDigest selects the top Shopify apps in the Chat category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
ShopDigest selects the top Shopify apps in the Chat category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Moose WhatsApp Chat Button with your Shopify store?
By integrating a Chat app with your Shopify store, you unlock a range of benefits. Moose WhatsApp Chat Button, a popular Chat Shopify app, brings the following functionalities and value to a Shopify store, including:
Shopify merchants highlight key advantages, such as Abandoned cart recovery: Send WhatsApp reminders to bring shoppers back, All-in-one inbox: Manage WhatsApp chats smarter & highlight high-value customers, and more,
- Abandoned cart recovery: Send WhatsApp reminders to bring shoppers back
- All-in-one inbox: Manage WhatsApp chats smarter & highlight high-value customers
- WhatsApp Business API: Securely connect your number via Meta Business Manager
- Easy customizations: WhatsApp icons, font, size & more to match your brand style
- Get insights: Track WhatsApp button clicks on Google Analytics, Metal Pixels
Shopify merchants highlight key advantages, such as Abandoned cart recovery: Send WhatsApp reminders to bring shoppers back, All-in-one inbox: Manage WhatsApp chats smarter & highlight high-value customers, and more,
What are some of the top alternatives for Moose WhatsApp Chat Button?
Looking for options? Dive into a selection of Chat apps that rival Moose WhatsApp Chat Button, each offering unique features to enhance your Shopify store. Consider these top alternatives: which can match or even surpass the offerings of Moose WhatsApp Chat Button, giving you flexibility and choice.
How We Selected the Top Shopify Apps in chat
Our team employs a comprehensive evaluation process that takes into account various factors to ensure you are presented with only the best options. Here's how we do it:
- By Reviews: We understand the value of peer recommendations, and that's why we've sorted these top Shopify apps in chat based on the highest praise received from users, ensuring you get tried-and-tested solutions. The top listed apps here have earned the trust of fellow Shopify merchants. Jump to Highest Reviewed chat Shopify Apps.
- By Price: Budget consideration is important while choosing a Shopify app for your store. That's why we have also categorized these top Shopify apps in chat by price, enabling you to find the perfect solutions that align with your financial goals without compromising on quality. Jump to Top Paid chat Shopify Apps.
- By Launch Date: To keep you updated about the latest innovations, we've organized these Shopify apps based on their launch date. You can check the list of recently launched top apps in chat that could bring innovative solutions to your Shopify store. Jump to Newly Launched chat Shopify Apps.
- By Popularity: We feature the chat apps that are making waves among Shopify store owners, helping you stay ahead of the curve. These apps have captured the attention of ecommerce owners and are listed as the top in the popularity section of the Shopify app store. Jump to Most Popular chat Shopify Apps.
- By Ratings: We prioritize apps that have consistently earned high ratings, reflecting their impact and user satisfaction. These chat apps with excellent ratings stand out from their competitors, making them a solid choice for your business needs. Jump to Top Rated chat Shopify Apps.
- By Best Match: We harness the power of Shopify's own recommendations! Our selection considers apps that Shopify suggests as a strong fit for chat, ensuring you access the platform's expert insights. Jump to Best Match chat Shopify Apps.
With these criteria in mind, we strive to present you with a diverse and well-rounded selection of the top chat Shopify apps in 2026. Rest assured, our selection process is designed to assist you in finding the most suitable solutions for your Shopify store needs.
How to Choose the Best chat Shopify App For Your Store
Choosing the right chat Shopify App for your store depends on various factors specific to your business goals. To make an informed decision, follow these steps:
- Identify Your Requirements: Begin by understanding the specific goals and challenges your store faces. List the key features and functionalities you need in a chat app to address these requirements effectively.
- Read User Reviews: Explore user reviews and ratings for the chat apps you are considering. Real-hand experiences from other Shopify merchants can provide valuable insights into how each app performs.
- Compare Features: Use our app comparison page, where you can add the chat apps of your choice and perform a side-by-side comparison. This page allows you to evaluate each app's features, pricing, support, and other essential factors to help you find the best fit for your store.
- Consider Budget: While some apps offer free plans with basic functionalities, others may require a paid subscription for access to advanced features. You can check out our complete list of Top Paid chat Shopify apps, and choose an app that aligns with your budget and can grow with your store as it expands.
- Support and Documentation: Check the documentation and customer support resources of the app. A well-supported chat app that offers comprehensive documentation can help you implement and use it more effectively.
- Integration Compatibity: Ensure that the chat app you choose can seamlessly integrate with your existing apps and theme to avoid compatibility issues.
- Trial Periods: Some chat apps offer a free trial period that enables you to test the app's capabilities before purchasing a subscription.
Each Shopify store is different, and the best chat app for your store will be one that aligns closely with your specific business requirements.
More Information on chat Shopify Apps
Now let us jump in and check out these Top 10 chat Shopify apps.
In this comprehensive guide, we've provided you with a complete collection of chat Shopify apps that can help streamline your ecommerce journey. These chat Shopify apps cover a wide spectrum of needs to take your store forward. From 94 outstanding apps, we've covered every facet of chat, ensuring you have access to a vast range of tools to enhance your Shopify store.
However, choosing the perfect chat app for your specific requirements is key. Consider your specific goals, read user reviews, and compare features to find the ideal match for your Shopify store. Our Shopify app comparison page simplifies this process by allowing you to create side-by-side comparisons for any chat apps of your choice. ShopDigest guides you through the selection process, making it easier to find and install the perfect chat app that aligns with your goals.
Shopify chat App Installation
There are thousands of chat Shopify apps with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
What's included
- Safely install/uninstall Shopify app of your choice
- App integration with any theme as per specification
- Configurations & setup
- Assured support and guidance
- Get discount offers (not guaranteed)
What's not included
- Shopify app subscription cost
Keyword charts
Open chat charts Explore key insights for chat apps
Market share, rank movement, install geography and review pace — tracked across all 94 apps. Open the full charts for history and app-level detail.
Market share leaders
Oct 2026The top two apps hold 84.2% of tracked installs.
Rank movers, 30 days
Top 10 trackedWa: WhatsApp Chat, WhatsApp AI▲ 8#2Zipchat AI Chatbot & Live Chat▼ 7#10Moose WhatsApp Chat Button▲ 3#5Moose AI Chatbot & Live Chat▼ 2#6Chaty Chat Buttons & WhatsApp▲ 2#74 apps climbed and 5 dropped among the top 10 tracked.
Where installs come from
Keyword-wide🇺🇸United States31.1%
🇬🇧United Kingdom8.1%
🇦🇺Australia6.3%
🇫🇷France4.7%
🇩🇪Germany4.6%
United States and United Kingdom merchants drive 39.1% of installs.
Reviews added, 30 days
Top tracked apps134 new reviews across the top 10 tracked apps in the last 30 days.
Key Insights:
- Chatty AI Chatbot & Live Chat commands 44.2% market share, 44.2pp ahead of Wa: WhatsApp Chat, WhatsApp AI — a concentrated chat category.
- In the last 30 days, 4 apps climbed and 5 dropped in ranking among the top 10 tracked chat apps.
- Shopify Inbox added the most new reviews this month (+52) — strong adoption momentum.
Frequently Asked Questions for chat Shopify Apps
1. What are some of the top Shopify apps under the chat category?
Here are some of the top Shopify apps under the chat category:
- Chatty AI Chatbot & Live Chat
- Wa: WhatsApp Chat, WhatsApp AI
- Shopify Inbox
- Tidio: AI Chatbot & Live Chat
- Moose WhatsApp Chat Button
- Moose AI Chatbot & Live Chat
- Chaty Chat Buttons & WhatsApp
- Dondy: WhatsApp Marketing+Chat
- CWILL:AI Chatbot &Live Chat
- Zipchat AI Chatbot & Live Chat
Each of these apps offers unique features and functionalities tailored to boost your chat efforts and optimize your store's performance. Explore these top choices and find the perfect fit for your business needs.
2. How do I install a chat Shopify app?
Installing a chat Shopify app is simple. Navigate to the Shopify App Store, search for the specific app you want to install, and click on the "Install Now" button. Follow the on-screen instructions to integrate the app seamlessly into your Shopify store. If you need our expert guidance to help you install chat apps on your Shopify store, feel free to contact us now.
3. Are there free apps available in the chat category?
Yes, the chat category offers a variety of free apps that can be integrated into your Shopify store at no cost. These free apps come with a range of basic features and functionalities to assist you in managing various aspects of your ecommerce business.
4. Are there any trial options available for paid apps in the chat category?
Many paid apps in the chat category offer free trial periods, allowing you to explore their features and assess their compatibility for your business. Take advantage of these trial periods to determine if the app aligns with your needs before opting for a paid plan.
5. How can I determine which chat Shopify app is best for my store?
Determining the best chat Shopify app for your store requires careful consideration of your business requirements and goals. To make an informed decision, we recommend visiting our App Comparison Page. There, you can easily add the apps of your choice and conduct a side-by-side comparison of their features, functionalities, pricing, and user reviews.
Some popular chat Shopify apps are:
- Chatty AI Chatbot & Live Chat
- Wa: WhatsApp Chat, WhatsApp AI
- Shopify Inbox
- Tidio: AI Chatbot & Live Chat
- Moose WhatsApp Chat Button
- Moose AI Chatbot & Live Chat
- Chaty Chat Buttons & WhatsApp
- Dondy: WhatsApp Marketing+Chat
- CWILL:AI Chatbot &Live Chat
- Zipchat AI Chatbot & Live Chat
6. Can I use multiple chat Shopify apps simultaneously?
You can use multiple chat Shopify apps at the same time to create a powerful ecosystem for your store. Just ensure that the apps complement each other and do not conflict in their functionalities.
7. How can I find the latest and trending Shopify apps in the chat category?
To discover the latest and trending Shopify apps in the chat category, visit:
Newly launched chat Shopify apps
Most popular chat Shopify apps
These lists showcase recently added Shopify apps and those gaining popularity among users.
8. Are there any discounts or promotions available for chat Shopify apps?
At times, app developers may offer special promotions or discounts. Keep an eye on the app details and the Shopify app store for any ongoing deals or exclusive offers.
Alternatively, contact our team if you're looking for discounts on chat app pricing plans, we can help secure better deals on the chat app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on the apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Most Popular chat Shopify Apps
In the most popular chat Shopify apps section, we highlight apps that have captured the attention and trust of numerous entrepreneurs. With their impressive features and functionalities, they have become favorites in the chat category. Explore the power of these highly sought-after apps and elevate your Shopify store to new heights.
About ShopDigest
The Shopify ecosystem, shown through the work
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
No commissions, no pay-to-rank placements. The best work rises because people save and follow it.
More about ShopDigestAbout ShopDigest
Show the work.
Win the work.
A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.