Voice Support Shopify Apps — Full Reviews Table
All tracked voice support Shopify apps ranked by total review count, with new reviews gained vs 30 days ago and average rating. Filter by country and date range; sort by reviews or review velocity.
| App | Reviews | Rating |
|---|---|---|
 Gorgias: AI, Helpdesk & Chat | 7062 | 4.5 |
 Zoko WhatsApp Marketing & Chat | 47321 | 4.8 |
 B: WhatsApp, Voice, SMS & Chat | 4106 | 4.7 |
 Commslayer: AI Helpdesk & Chat | 24411 | 4.9 |
 Re:amaze AI Helpdesk & Chat | 181– | 4.6 |
 Verifast AI Chatbot + AI Chat | 1442 | 5.0 |
 Richpanel: AI Customer Support | 138– | 4.9 |
 BuyScout AI Store Agent | 10648 | 5.0 |
 Buddy AI: Agentic Commerce | 10132 | 4.8 |
 BotSpace: AI Chat & Helpdesk | 918 | 4.8 |
Showing 1-10 out of 66
Key Insights:
- Gorgias: AI, Helpdesk & Chat leads voice support apps with 706 total reviews — 233 more than Zoko WhatsApp Marketing & Chat (473).
- Top 3 apps (Gorgias: AI, Helpdesk & Chat, Zoko WhatsApp Marketing & Chat, B: WhatsApp, Voice, SMS & Chat) hold 61.3% of all reviews across the top 10 tracked voice support apps.
- BuyScout AI Store Agent is gaining reviews fastest this month (+48) — strong recent install momentum.
- 8 of 10 top-reviewed voice support apps gained new reviews this period; 0 saw no net additions.
Voice Support Shopify Apps — Cumulative Review Trend
Monthly cumulative review count for the top 5 voice support Shopify apps over the past year — a longitudinal view of which apps keep accumulating reviews and which have flattened.
Charts Data
| App | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 | Nov 2026 |
|---|---|---|---|---|---|---|
| Gorgias: AI, Helpdesk & Chat | 66510 | 6738 | 69724 | 7047 | 7062 | 706– |
| Zoko WhatsApp Marketing & Chat | 37520 | 40227 | 42523 | 45025 | 46717 | 4736 |
| B: WhatsApp, Voice, SMS & Chat | 3355 | 3372 | 3392 | 40364 | 4107 | 410– |
| Commslayer: AI Helpdesk & Chat | 18815 | 20517 | 21813 | 23315 | 2407 | 2444 |
| Re:amaze AI Helpdesk & Chat | 1791 | 1801 | 1811 | 181– | 181– | 181– |
Key Insights:
- Gorgias: AI, Helpdesk & Chat's cumulative reviews grew from 518 to 706 over the charted period — 188 new reviews accumulated.
- Gorgias: AI, Helpdesk & Chat's 706 cumulative reviews sit 3.9× above Re:amaze AI Helpdesk & Chat's 181 at the bottom of the plotted voice support set — a wide spread between long-running leaders and newer entrants.
Fastest to 1,000 Reviews — Voice Support Shopify Apps
Race-style view of how the top 5 voice support Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis. Adjust the milestone or app set with the filters above.
Charts Data
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
| Gorgias: AI, Helpdesk & Chat | Not yet reached | 704 |
| Zoko WhatsApp Marketing & Chat | Not yet reached | 460 |
| B: WhatsApp, Voice, SMS & Chat | Not yet reached | 406 |
| Commslayer: AI Helpdesk & Chat | Not yet reached | 234 |
| Re:amaze AI Helpdesk & Chat | Not yet reached | 181 |
Key Insights:
- 5 of the top 5 voice support apps haven't yet crossed 1,000 reviews — Gorgias: AI, Helpdesk & Chat is closest at 704 cumulative.
Most-Reviewed Voice Support Shopify Apps
Gorgias: AI, Helpdesk & Chat leads voice support Shopify apps with 706 cumulative reviews and a 4.5★ average rating. Zoko WhatsApp Marketing & Chat (473 reviews) and B: WhatsApp, Voice, SMS & Chat (410 reviews) round out the top 3. Combined, the top 3 apps hold 61.3% of all reviews across the top tier — a clear leadership tier with a meaningful long tail behind them. Notable mover: BuyScout AI Store Agent added the most new reviews this month (+48) — a strong recent install signal.
Gorgias: AI, Helpdesk & Chat (706) and Zoko WhatsApp Marketing & Chat (473) sit close enough on cumulative reviews that current velocity matters more than the totals — for voice support merchants, the apps adding reviews fastest right now (rather than the ones with the highest absolute count) are usually a better signal of current product-market fit.
Voice Support Shopify Apps — Long-Term Review Trends
Gorgias: AI, Helpdesk & Chat accumulated 188 new reviews from Jan 2025 to Nov 2026, growing from 518 to 706 cumulative reviews — a steep addition rate for voice support apps. Across the top 5 plotted voice support apps, the steepest ongoing slopes mark the ones still actively winning new merchants — absolute review counts matter less than recent acceleration when picking apps in a category that's still growing.
Comparing voice support apps on review trend slope rather than absolute count is the sharper signal — an app gaining reviews fast is winning current merchants, while Gorgias: AI, Helpdesk & Chat's 706 cumulative base reflects long-running adoption that may or may not still be translating to new installs.
Review Growth Velocity in Voice Support — Which Apps Grew Fastest
None of the top 5 voice support apps tracked here have yet crossed 1,000 reviews. Gorgias: AI, Helpdesk & Chat leads the set on current cumulative reviews with 704 — closest to the milestone, at roughly 70% of the way there.
With no app in this voice support set having crossed 1,000 reviews, the category is still in early adoption. Gorgias: AI, Helpdesk & Chat is the closest to breaking out at 704 cumulative reviews — worth tracking its per-month review velocity to see whether it's on pace to cross the milestone first.
Top 5 Apps in Voice Support
- Commslayer: AI Helpdesk & Chat — Has accumulated 244 reviews for voice support at a 4.9★ average.
- Buddy AI: Agentic Commerce — Has accumulated 101 reviews for voice support at a 4.8★ average.
- Gorgias: AI, Helpdesk & Chat — Has accumulated 706 reviews for voice support at a 4.3★ average.
- Zoko WhatsApp Marketing & Chat — Has accumulated 473 reviews for voice support at a 4.9★ average.
- BuyScout AI Store Agent — Has accumulated 106 reviews for voice support at a 5.0★ average.
Voice Support Shopify Apps — Frequently Asked Questions
1. Which voice support app has the most reviews on Shopify?
Gorgias: AI, Helpdesk & Chat has the most reviews among voice support Shopify apps with 706 total reviews, ahead of Zoko WhatsApp Marketing & Chat at 473. Sort the table by Reviews (High to Low) to see the full ranked list.
2. How are reviews used to measure voice support app popularity on Shopify?
Reviews are the closest publicly available proxy for install volume on Shopify — Shopify doesn't publish install counts, so cumulative reviews and review velocity are the standard way to measure adoption. For voice support apps, this page shows total reviews, new reviews per month, and time-to-1,000 reviews so you can compare both established scale and current momentum.
3. Which voice support app is gaining reviews fastest on Shopify?
BuyScout AI Store Agent is gaining the most new reviews this month among voice support apps, adding 48 reviews in the past 30 days. Switch the table sub-tab to "Review Changes" to see all apps ordered by review velocity.
4. What is the average rating for top voice support Shopify apps?
The top 5 voice support apps average 4.6★ across 1,985 combined reviews — a strong overall quality benchmark. Individual ratings appear in the table above; sort by Reviews to see how rating varies across the most-installed apps.
5. How often are review counts for voice support apps updated on Shopify?
Review counts and rating data refresh weekly on this page. The Reviews Trend chart aggregates monthly intervals by default — switch to weekly granularity for shorter-term signals or yearly for macro trends.
