Apps tracked
Category leader
Chatty AI Chatbot & Live ChatTop region
Top Auto-Reply Shopify Apps Ranked Today
Top 10 auto-reply Shopify apps ranked by current App Store position, with market share and review counts. Updated weekly.
| App | Rank | Market share | Reviews |
|---|---|---|---|
| Chatty AI Chatbot & Live Chat | 1– | 61.45%0.26 | 1,90233 |
 Commslayer: AI Helpdesk & Chat | 21 | 12.15%1.88 | 2418 |
 WebPanda Contact AutoResponder | 31 | 0.42%0.24 | 231 |
 Redo | 41 | 18.77%4.72 | 84854 |
 Zipchat AI Chatbot & Live Chat | 53 | 3.09%7.28 | 2119 |
 Gorgias: AI, Helpdesk & Chat | 6– | 1.50%0.12 | 7062 |
 BotSpace: AI Chat & Helpdesk | 79 | 0.62%0.56 | 896 |
 Tidio: AI Chatbot & Live Chat | 81 | 1.36%0.34 | 1,36515 |
 Interakt ‑ WhatsApp Marketing | 95 | 0.22%0.14 | 2354 |
 QuickCEP: AI Support Agent | 103 | 0.00%0.00 | 56– |
Key Insights:
- Chatty AI Chatbot & Live Chat commands 61.4% market share, 49.3pp ahead of Commslayer: AI Helpdesk & Chat — a concentrated auto-reply category.
- In the last 30 days, 7 apps climbed and 1 dropped in ranking among the top 10 tracked auto-reply apps.
- Redo added the most new reviews this month (+54) — strong adoption momentum.
Live Ranking and Market Share Trends for Auto-Reply Shopify Apps
Monthly ranking and market share trends for the top 5 auto-reply Shopify apps over the past year — see how each app's App Store position and market share have shifted month by month.
Charts Data
| App | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 | Nov 2026 |
|---|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | — | — | — | — | #1– | #1– |
| Commslayer: AI Helpdesk & Chat | #11 | #21 | #2– | #2– | #31 | #21 |
| WebPanda Contact AutoResponder | #515 | #127 | #57 | #41 | #4– | #31 |
| Redo | #21 | #11 | #1– | #32 | #21 | #42 |
| Zipchat AI Chatbot & Live Chat | #6– | #33 | #3– | #12 | #54 | #5– |
Key Insights:
- Chatty AI Chatbot & Live Chat's ranking held steady from #1 to #1 over the charted period.
- 2 of 5 top auto-reply apps improved their position; 1 declined — a stable market.
- Chatty AI Chatbot & Live Chat's market share is 61.5% — gaining +12.8pp since the start of the chart.
Auto-Reply Shopify Apps — Market Share by Country
Top 5 countries driving installs for auto-reply Shopify apps, with current market share and 30-day change versus the previous month.
| Country | Market share | Change |
|---|---|---|
 United States | 41.5% | 2.90 |
 United Kingdom | 8.7% | 1.15 |
 Australia | 6.6% | 0.45 |
 Germany | 3.9% | 0.82 |
 Hong Kong | 3.8% | 0.06 |
Key Insights:
- United States accounts for 41.5% of auto-reply app installs — the single largest market.
- Top 3 markets (United States, United Kingdom, Australia) collectively cover 56.7% of all tracked auto-reply installs — highly concentrated demand.
Fastest to 1,000 Reviews — Auto-Reply Shopify Apps
Race-style view of how the top 5 auto-reply Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis.
Charts Data
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
| Chatty AI Chatbot & Live Chat | 33 | 1,880 |
| Redo | Not yet reached | 805 |
| Commslayer: AI Helpdesk & Chat | Not yet reached | 234 |
| Zipchat AI Chatbot & Live Chat | Not yet reached | 207 |
| WebPanda Contact AutoResponder | Not yet reached | 22 |
Key Insights:
- Chatty AI Chatbot & Live Chat reached 1,000 reviews fastest — in 33 months since launch.
- 4 of the top 5 auto-reply apps haven't yet crossed 1,000 reviews — Redo is closest at 805 cumulative.
Top Auto-Reply Shopify Apps Ranked by Position
Chatty AI Chatbot & Live Chat dominates auto-reply with 61.4% market share — a clear category leader Shopify merchants gravitate to first, 49.3pp ahead of Commslayer: AI Helpdesk & Chat (12.2%). WebPanda Contact AutoResponder sits at #3 with 0.4% share, rounding out the top tier. Together, the top 3 apps absorb 74.0% of all auto-reply installs — a highly concentrated landscape with limited room for new entrants. BotSpace: AI Chat & Helpdesk is the standout mover this month, climbing 9 positions — a momentum signal worth tracking.
Chatty AI Chatbot & Live Chat's 61.4% lead has held stably this month, with the top 3 apps capturing 74.0% of all auto-reply installs. Commslayer: AI Helpdesk & Chat (12.2%) is the natural alternative when store fit or pricing rules out Chatty AI Chatbot & Live Chat.
Live Ranking and Market Share Trends Across Auto-Reply Shopify Apps
Chatty AI Chatbot & Live Chat held #1 steadily from Oct 2026 to Nov 2026 — an entrenched leader in auto-reply that challengers haven't displaced. Across the top 5 plotted auto-reply apps, 2 improved their ranking while 1 declined — the category is moving upward overall. Chatty AI Chatbot & Live Chat's share expanded +12.8pp from 48.6% (Oct 2026) to 61.5% (Nov 2026) — a sustained widening of the gap against other auto-reply apps over this window.
Stable rankings across the top 5 plotted auto-reply apps mean merchants have largely settled on their preferences — challengers below the top 5 face an uphill path to break in.
Review Growth Velocity in Auto-Reply — Which Apps Grew Fastest
Chatty AI Chatbot & Live Chat is the only app in this set to have crossed 1,000 reviews, reaching the milestone in 33 months since launch. The remaining 4 auto-reply apps tracked here are still building toward 1,000 — current cumulative review counts give the clearest picture of where each one stands today.
4 apps on this chart haven't yet crossed 1,000 reviews: Redo at 805, Commslayer: AI Helpdesk & Chat at 234, Zipchat AI Chatbot & Live Chat at 207, WebPanda Contact AutoResponder at 22 cumulative reviews. Redo is closest to the milestone — its current count puts it roughly 81% of the way to 1,000.
Chatty AI Chatbot & Live Chat is the only app in this set to have crossed 1,000 reviews so far — a useful signal for merchants that one app has already proved sustained adoption while the others remain in the "promising but unproven" tier of the auto-reply category.
Top 5 Apps in Auto-Reply
- Chatty AI Chatbot & Live Chat — Category leader for auto-reply with 61.4% market share and 4.9★.
- Commslayer: AI Helpdesk & Chat — Climbed 1 position this month to rank #2 — 12.2% share, 4.9★.
- WebPanda Contact AutoResponder — Climbed 1 position this month to rank #3 — 0.4% share, 5.0★.
- Redo — Climbed 1 position this month to rank #4 — 18.8% share, 4.9★.
- Zipchat AI Chatbot & Live Chat — Currently ranked #5 with 3.1% market share and 4.9★.
Auto-Reply Shopify Apps — Frequently Asked Questions
1. What is the best auto-reply app on Shopify?
Chatty AI Chatbot & Live Chat is the leading auto-reply app on Shopify, holding 61.4% of category market share with 1,902 reviews — a clear default for most merchants.
2. Which auto-reply app has the highest market share on Shopify?
Chatty AI Chatbot & Live Chat holds the highest market share among auto-reply apps at 61.4% (+0.26pp vs 30 days ago). Market share here is estimated from each app's recent review velocity, with rank-weighted adjustment because positions in keyword search drive most installs.
3. How many auto-reply apps are tracked on Shopify?
ShopDigest tracks 96 auto-reply apps on the Shopify App Store. Rankings, market share, geography, and review data refresh weekly.
4. Which auto-reply app is growing the fastest on Shopify?
BotSpace: AI Chat & Helpdesk has shown the strongest ranking momentum, climbing 9 positions over the past 30 days. Use the Rankings tab to see full month-over-month trajectories.
5. Where are auto-reply apps most popular on Shopify?
United States has the highest concentration of auto-reply app installs at 41.5%, followed by United Kingdom at 8.7%. The Geography tab shows the full country-by-country breakdown.
6. How is market share calculated for auto-reply on Shopify keyword pages?
For keyword pages, market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. This reflects the reality that Shopify keyword search traffic concentrates heavily at the top of results.
7. Which auto-reply app reached 1,000 reviews fastest on Shopify?
Chatty AI Chatbot & Live Chat hit 1,000 reviews in 33 months since launch — the fastest review ramp among tracked auto-reply Shopify apps. See the Review Champions chart above for the full race.
