Auto-Reply Shopify Apps — Full Market Share Table
All tracked auto-reply Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Chatty AI Chatbot & Live Chat | 61.45% | 0.26 | Climbing |
| 2 |  Redo | 18.77% | 4.72 | Climbing |
| 3 |  Commslayer: AI Helpdesk & Chat | 12.15% | 1.88 | Climbing |
| 4 |  Zipchat AI Chatbot & Live Chat | 3.09% | 7.28 | Declining |
| 5 |  Gorgias: AI, Helpdesk & Chat | 1.50% | 0.12 | Declining |
| 6 |  Tidio: AI Chatbot & Live Chat | 1.36% | 0.34 | Climbing |
| 7 |  BotSpace: AI Chat & Helpdesk | 0.62% | 0.56 | Climbing |
| 8 |  WebPanda Contact AutoResponder | 0.42% | 0.24 | Climbing |
| 9 |  Interakt ‑ WhatsApp Marketing | 0.22% | 0.14 | Climbing |
| 10 |  Algoshop AI Chatbot &Live Chat | 0.10% | 0.01 | Declining |
Showing 1-10 out of 24
Key Insights:
- Chatty AI Chatbot & Live Chat holds 61.4% share of auto-reply app installs — 42.7pp ahead of Redo (18.8%).
- Top 3 apps (Chatty AI Chatbot & Live Chat, Redo, Commslayer: AI Helpdesk & Chat) account for 92.4% of all auto-reply install share — a concentrated market.
- Redo is gaining share fastest this month (+4.72pp) — the largest single gainer among the top auto-reply apps by share.
- Zipchat AI Chatbot & Live Chat is losing share fastest (-7.28pp) — could indicate a churning user base or a stronger challenger gaining ground.
Auto-Reply Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 auto-reply Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 | Nov 2026 |
|---|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | — | — | — | — | 48.6% | 61.5%12.81 |
| Redo | 38.0%13.43 | 65.1%27.13 | 74.1%9.01 | 44.1%30.07 | 39.7%4.40 | 18.8%20.89 |
| Commslayer: AI Helpdesk & Chat | 33.5%18.21 | 16.9%16.68 | 14.5%2.37 | 21.7%7.22 | 6.0%15.67 | 12.2%6.11 |
| Zipchat AI Chatbot & Live Chat | 1.4% | 6.1%4.73 | 4.8%1.33 | 25.4%20.56 | 2.4%22.91 | 3.1%0.65 |
| Gorgias: AI, Helpdesk & Chat | 3.7%0.30 | 3.4%0.29 | 3.8%0.42 | 4.4%0.61 | 1.2%3.24 | 1.5%0.31 |
Key Insights:
- Chatty AI Chatbot & Live Chat's share expanded from 48.6% → 61.5% over the charted period.
- Of the top 5 tracked auto-reply apps, 2 grew share and 3 lost share — leader is widening the gap.
Top Auto-Reply Shopify Apps by Country
Per-country market share rankings for auto-reply Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
United States
India
China
United Kingdom
Key Insights:
- Chatty AI Chatbot & Live Chat leads auto-reply apps in all 4 tracked markets — United States, India, China, United Kingdom.
Top 5 Apps in Auto-Reply
- Chatty AI Chatbot & Live Chat — Leads auto-reply apps with 61.4% install share, rated 4.9★ — gaining share this month.
- Commslayer: AI Helpdesk & Chat — Holds 12.2% of auto-reply app install share, rated 4.9★ — gaining share this month.
- WebPanda Contact AutoResponder — Holds 0.4% of auto-reply app install share, rated 5.0★ — gaining share this month.
- Redo — Holds 18.8% of auto-reply app install share, rated 4.9★ — gaining share this month.
- Zipchat AI Chatbot & Live Chat — Holds 3.1% of auto-reply app install share, rated 4.9★ — losing share this month.
Auto-Reply Shopify Apps — Frequently Asked Questions
1. Which auto-reply app has the highest market share on Shopify?
Chatty AI Chatbot & Live Chat dominates the auto-reply category on Shopify with 61.4% of installs — 42.7pp ahead of Redo. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for auto-reply Shopify apps?
For auto-reply (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which auto-reply apps are gaining market share on Shopify?
Redo is gaining auto-reply app market share fastest this month, up +4.72pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which auto-reply apps are losing market share on Shopify?
Zipchat AI Chatbot & Live Chat has lost the most market share this month among auto-reply apps (-7.28pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most auto-reply Shopify app installs?
United States drives the largest share of auto-reply app installs at 41.5%, followed by United Kingdom at 8.7% and Australia at 6.6%. Use the country picker on the third card to compare market leaders by country.
6. How many auto-reply apps does ShopDigest track on Shopify?
ShopDigest tracks 96 auto-reply apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
