Rule-Based Triggers Shopify Apps — Full Market Share Table
All tracked rule-based triggers Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Chatty AI Chatbot & Live Chat | 47.10% | 47.10 | Climbing |
| 2 |  Redo | 38.29% | 4.01 | Declining |
| 3 |  Commslayer: AI Helpdesk & Chat | 5.68% | 15.15 | Declining |
| 4 |  Zipchat AI Chatbot & Live Chat | 3.20% | 21.13 | Declining |
| 5 |  Tidio: AI Chatbot & Live Chat | 2.61% | 0.74 | Declining |
| 6 |  Gorgias: AI, Helpdesk & Chat | 2.30% | 3.37 | Declining |
| 7 |  BotSpace: AI Chat & Helpdesk | 0.46% | 0.09 | Declining |
| 8 |  Flyweight AI Chatbot & AI Chat | 0.16% | 1.51 | Declining |
| 9 |  DC: WhatsApp Marketing + API | 0.06% | 0.05 | Declining |
| 10 |  Chatway Live Chat & AI Chatbot | 0.06% | 1.02 | Declining |
Showing 1-10 out of 26
Key Insights:
- Chatty AI Chatbot & Live Chat holds 47.1% share of rule-based triggers app installs — 8.8pp ahead of Redo (38.3%).
- Top 3 apps (Chatty AI Chatbot & Live Chat, Redo, Commslayer: AI Helpdesk & Chat) account for 91.1% of all rule-based triggers install share — a concentrated market.
- Chatty AI Chatbot & Live Chat is gaining share fastest this month (+47.10pp) — the largest single gainer among the top rule-based triggers apps by share.
- Zipchat AI Chatbot & Live Chat is losing share fastest (-21.13pp) — could indicate a churning user base or a stronger challenger gaining ground.
Rule-Based Triggers Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 rule-based triggers Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | — | — | — | — | — | 47.1% |
| Redo | 24.7% | 37.5%12.74 | 64.6%27.15 | 72.4%7.80 | 42.3%30.10 | 38.3%4.01 |
| Commslayer: AI Helpdesk & Chat | 15.4% | 33.1%17.65 | 16.7%16.34 | 14.2%2.58 | 20.8%6.69 | 5.7%15.16 |
| Zipchat AI Chatbot & Live Chat | — | 2.7% | 6.1%3.34 | 4.7%1.39 | 24.3%19.65 | 3.2%21.13 |
| Tidio: AI Chatbot & Live Chat | 54.0% | 21.3%32.76 | 8.0%13.29 | 2.4%5.58 | 3.4%0.94 | 2.6%0.74 |
Key Insights:
- Chatty AI Chatbot & Live Chat's share held steady from 47.1% → 47.1% over the charted period.
- Of the top 5 tracked rule-based triggers apps, 2 grew share and 2 lost share — share is stable across the top tier.
Top Rule-Based Triggers Shopify Apps by Country
Per-country market share rankings for rule-based triggers Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
United States
India
China
United Kingdom
Key Insights:
- Chatty AI Chatbot & Live Chat leads rule-based triggers apps in 3 of 4 tracked markets (India, China, United Kingdom).
- Chatty AI Chatbot & Live Chat leads worldwide, but United States bucks the trend — Redo leads there.
Top 5 Apps in Rule-Based Triggers
- Chatty AI Chatbot & Live Chat — Leads rule-based triggers apps with 47.1% install share, rated 4.9★ — gaining share this month.
- Redo — Holds 38.3% of rule-based triggers app install share, rated 4.9★ — losing share this month.
- Commslayer: AI Helpdesk & Chat — Holds 5.7% of rule-based triggers app install share, rated 4.9★ — losing share this month.
- Zipchat AI Chatbot & Live Chat — Holds 3.2% of rule-based triggers app install share, rated 4.9★ — losing share this month.
- Gorgias: AI, Helpdesk & Chat — Holds 2.3% of rule-based triggers app install share, rated 4.3★ — losing share this month.
Rule-Based Triggers Shopify Apps — Frequently Asked Questions
1. Which rule-based triggers app has the highest market share on Shopify?
Chatty AI Chatbot & Live Chat dominates the rule-based triggers category on Shopify with 47.1% of installs — 8.8pp ahead of Redo. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for rule-based triggers Shopify apps?
For rule-based triggers (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which rule-based triggers apps are gaining market share on Shopify?
Chatty AI Chatbot & Live Chat is gaining rule-based triggers app market share fastest this month, up +47.10pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which rule-based triggers apps are losing market share on Shopify?
Zipchat AI Chatbot & Live Chat has lost the most market share this month among rule-based triggers apps (-21.13pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most rule-based triggers Shopify app installs?
United States drives the largest share of rule-based triggers app installs at 52.8%, followed by Australia at 6.3% and United Kingdom at 6.2%. Use the country picker on the third card to compare market leaders by country.
6. How many rule-based triggers apps does ShopDigest track on Shopify?
ShopDigest tracks 96 rule-based triggers apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
