Feedback Surveys Shopify Apps — Full Rankings Table
All tracked feedback surveys Shopify apps ranked by current App Store position, with rank change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by date range, sortable by rank or rank change.
| App | Rank | Status |
|---|---|---|
 Chatty AI Chatbot & Live Chat | 1 | Newly Added |
 Redo | 21 | Climbing |
 Commslayer: AI Helpdesk & Chat | 31 | Declining |
 Zipchat AI Chatbot & Live Chat | 43 | Declining |
 Tidio: AI Chatbot & Live Chat | 5– | Stable |
 QuickCEP: AI Support Agent | 6– | Stable |
 DC: WhatsApp Marketing + API | 7– | Stable |
 Chatway Live Chat & AI Chatbot | 84 | Declining |
 Re:amaze AI Helpdesk & Chat | 92 | Climbing |
 Jotform AI Chatbot ‑ Live Chat | 108 | Climbing |
Showing 1-10 out of 96
Key Insights:
- Chatty AI Chatbot & Live Chat ranks #1 for feedback surveys Shopify apps — 1 position ahead of Redo at #2.
- Among the top 10 tracked feedback surveys apps, 3 climbed and 3 declined in rank over the past 30 days — a settled top tier.
- Jotform AI Chatbot ‑ Live Chat is the biggest climber, gaining 8 positions this month to reach #10.
- Chatway Live Chat & AI Chatbot dropped 4 positions this month to #8 — the largest single decliner in the top 10 feedback surveys apps.
Feedback Surveys Shopify Apps — Ranking Position Over Time
Monthly ranking trajectory for the top 5 feedback surveys Shopify apps over the past year — pick any apps, change date range, or switch to Ranking Changes to see per-interval movement.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | — | — | — | — | — | #1– |
| Redo | #3– | #21 | #11 | #1– | #32 | #21 |
| Commslayer: AI Helpdesk & Chat | #2– | #11 | #21 | #2– | #2– | #31 |
| Zipchat AI Chatbot & Live Chat | — | #4– | #31 | #3– | #12 | #43 |
| Tidio: AI Chatbot & Live Chat | #1– | #32 | #41 | #51 | #5– | #5– |
Key Insights:
- Chatty AI Chatbot & Live Chat's ranking held steady from #1 to #1 over the charted period.
- 1 of 5 top feedback surveys apps improved their position; 2 declined — a stable market.
Top Feedback Surveys Shopify Apps by Current Ranking
Chatty AI Chatbot & Live Chat holds the #1 position for feedback surveys Shopify apps. Redo sits at #2 and Commslayer: AI Helpdesk & Chat at #3, rounding out the top tier. Jotform AI Chatbot ‑ Live Chat is the standout mover this month, climbing 8 positions to #10 — a momentum signal worth tracking.
Stable rankings in feedback surveys mean Shopify merchants have largely settled on their preferences for this category — challengers ranked below the top 10 face an uphill path to break in without a meaningfully differentiated feature set, integration depth, or pricing model.
Long-Term Ranking Trends Across Feedback Surveys Shopify Apps
Chatty AI Chatbot & Live Chat held #1 steadily across the charted period — an entrenched leader in feedback surveys that competitors haven't displaced. Across the top 5 plotted feedback surveys apps, 2 lost rank positions while only 1 improved — consolidation at the top.
Stable rankings across the top 5 apps mean feedback surveys merchants have largely settled on their preferred apps — challengers below the top 5 face an uphill path to break in.
Top 5 Apps in Feedback Surveys
- Chatty AI Chatbot & Live Chat — Holds the #1 feedback surveys ranking on the Shopify App Store, rated 4.9★.
- Redo — Climbed 1 position this month to #2 for feedback surveys, rated 4.9★.
- Commslayer: AI Helpdesk & Chat — Slipped 1 position this month to #3 for feedback surveys, rated 4.9★.
- Zipchat AI Chatbot & Live Chat — Slipped 3 positions this month to #4 for feedback surveys, rated 4.9★.
- Tidio: AI Chatbot & Live Chat — Ranks #5 for feedback surveys on the Shopify App Store, rated 4.8★.
Feedback Surveys Shopify Apps — Frequently Asked Questions
1. Which feedback surveys app ranks #1 on Shopify?
Chatty AI Chatbot & Live Chat currently ranks #1 for feedback surveys apps on the Shopify App Store and holds 46.8% market share (+46.83pp vs 30 days ago). Rankings refresh weekly — see the trend chart above for how this position has changed over time.
2. How are feedback surveys Shopify apps ranked?
Rankings on this page reflect each app's position in Shopify's keyword search results for "feedback surveys", which Shopify computes from a mix of merchant install volume, review velocity, and recency. Apps beyond position #22 receive zero traffic in our market share calculation since merchants rarely scroll that far.
3. Which feedback surveys apps are climbing the rankings on Shopify?
Jotform AI Chatbot ‑ Live Chat has shown the strongest ranking momentum among feedback surveys apps, climbing 8 positions to #10 over the past 30 days. Sort the rankings table by Rank Change (Low to High) to surface the full set of recent gainers.
4. How often do feedback surveys app rankings change on Shopify?
Feedback Surveys rankings have been notably stable over the past 30 days — most of the top 5 held their positions, suggesting an established competitive order. Rankings are crawled weekly, so significant moves usually take 2–4 weeks to show up.
5. Which feedback surveys apps lost rank positions recently?
Chatway Live Chat & AI Chatbot dropped the most among the top 10 tracked feedback surveys apps, slipping 4 positions to #8 over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
6. How many feedback surveys apps does ShopDigest track on Shopify?
ShopDigest tracks 96 feedback surveys apps on the Shopify App Store. The full list is paginated in the table above — adjust the date range and sort order to drill into any window.
7. Why don't apps ranked beyond #22 show market share for feedback surveys?
For keyword pages, market share is rank-weighted: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 receive zero weight. This reflects Shopify search behaviour — merchants almost never scroll past the top of the results, so positions further down don't translate to installs.
