Feedback Surveys Shopify Apps – Reviews & Rating Trends

(Updated October 2026) Compare reviews and ratings for feedback surveys Shopify apps and see which apps are gaining the most install momentum. Review counts are the closest proxy to actual installs — Shopify doesn't publish install numbers — so review velocity is one of the strongest signals of merchant adoption for feedback surveys apps.

Chatty AI Chatbot & Live Chat currently leads on 46.8% market share, followed by Redo at 38.4%. A concentrated field — one app holds most of the tracked installs.

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Feedback Surveys Shopify Apps — Full Reviews Table

All tracked feedback surveys Shopify apps ranked by total review count, with new reviews gained vs 30 days ago and average rating. Filter by country and date range; sort by reviews or review velocity.

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Reviews are as ofToday.Change is betweenOct 1andToday

Showing 1-10 out of 61

Key Insights:

  • Chatty AI Chatbot & Live Chat leads feedback surveys apps with 1,898 total reviews — 535 more than Tidio: AI Chatbot & Live Chat (1,363).
  • Top 3 apps (Chatty AI Chatbot & Live Chat, Tidio: AI Chatbot & Live Chat, Redo) hold 60.7% of all reviews across the top 10 tracked feedback surveys apps.
  • Redo is gaining reviews fastest this month (+50) — strong recent install momentum.
  • 8 of 10 top-reviewed feedback surveys apps gained new reviews this period; 0 saw no net additions.
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Feedback Surveys Shopify Apps — Cumulative Review Trend

Monthly cumulative review count for the top 5 feedback surveys Shopify apps over the past year — a longitudinal view of which apps keep accumulating reviews and which have flattened.

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Charts Data
Monthly cumulative review count for the top 5 feedback surveys Shopify apps over the latest 6 months.
AppMay 2026Jun 2026Jul 2026Aug 2026Sep 2026Oct 2026
Chatty AI Chatbot & Live ChatChatty AI Chatbot & Live Chat1,739441,784451,823391,857341,868111,89830
Tidio: AI Chatbot & Live ChatTidio: AI Chatbot & Live Chat1,253411,285321,318331,335171,349141,36314
RedoRedo581466456467631729537896083950
Propel Replay, Survey, HeatmapPropel Replay, Survey, Heatmap554275863261428639256945572733
Zigpoll Customer SurveysZigpoll Customer Surveys5092052213534125451155495639

Key Insights:

  • Chatty AI Chatbot & Live Chat's cumulative reviews grew from 993 to 1,898 over the charted period — 905 new reviews accumulated.
  • Chatty AI Chatbot & Live Chat's 1,898 cumulative reviews sit 3.4× above Zigpoll Customer Surveys's 563 at the bottom of the plotted feedback surveys set — a wide spread between long-running leaders and newer entrants.
  • Chatty AI Chatbot & Live Chat's cumulative review lead compounds over time — an established review base acts as a trust signal for merchants comparing apps, and continued adoption keeps the review count climbing, a flywheel newcomers struggle to interrupt.
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Fastest to 1,000 Reviews — Feedback Surveys Shopify Apps

Race-style view of how the top 5 feedback surveys Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis. Adjust the milestone or app set with the filters above.

App Selector
Reviews
Time Granularity
Charts Data
Review velocity for the top 5 feedback surveys Shopify apps — months since launch to reach 1,000 reviews and current cumulative review count.
AppMonths to Reach 1,000 ReviewsCurrent Review Count
Chatty AI Chatbot & Live ChatChatty AI Chatbot & Live Chat331,880
Tidio: AI Chatbot & Live ChatTidio: AI Chatbot & Live Chat1291,357
RedoRedoNot yet reached805
Propel Replay, Survey, HeatmapPropel Replay, Survey, HeatmapNot yet reached709
Zigpoll Customer SurveysZigpoll Customer SurveysNot yet reached593

Key Insights:

  • Chatty AI Chatbot & Live Chat reached 1,000 reviews fastest — in 33 months since launch.
  • Tidio: AI Chatbot & Live Chat crossed 1,000 reviews in 129 months — 96 months behind Chatty AI Chatbot & Live Chat.
  • 3 of the top 5 feedback surveys apps haven't yet crossed 1,000 reviews — Redo is closest at 805 cumulative.
See more insights
Data issue or feedback? Reach out to us at [email protected].

Most-Reviewed Feedback Surveys Shopify Apps

Chatty AI Chatbot & Live Chat leads feedback surveys Shopify apps with 1,898 cumulative reviews and a 4.9★ average rating. Tidio: AI Chatbot & Live Chat (1,363 reviews) and Redo (839 reviews) round out the top 3. Combined, the top 3 apps hold 60.7% of all reviews across the top tier — a tight oligopoly where the leader's review flywheel is hard to break. Notable mover: Redo added the most new reviews this month (+50) — a strong recent install signal.

Chatty AI Chatbot & Live Chat's 1,898-review base reflects long-running merchant adoption in feedback surveys — a tenure signal for merchants who weight track record alongside current fit. Tidio: AI Chatbot & Live Chat (1,363 reviews) and the rest of the top tier carry meaningful adoption too, and feature scope, support, and current trajectory often matter more than raw review totals when choosing between established options.

Feedback Surveys Shopify Apps — Long-Term Review Trends

Chatty AI Chatbot & Live Chat accumulated 905 new reviews from Jan 2025 to Oct 2026, growing from 993 to 1,898 cumulative reviews — a steep addition rate for feedback surveys apps. Across the top 5 plotted feedback surveys apps, the steepest ongoing slopes mark the ones still actively winning new merchants — absolute review counts matter less than recent acceleration when picking apps in a category that's still growing.

Chatty AI Chatbot & Live Chat's lead in cumulative reviews compounds in concentrated feedback surveys categories: more reviews lift App Store rank, which drives more installs, which add more reviews — newcomers face a steep curve to catch up to the 1,898 cumulative base.

Review Growth Velocity in Feedback Surveys — Which Apps Grew Fastest

Chatty AI Chatbot & Live Chat reached 1,000 reviews in 33 months since launch — the fastest ramp among the top 5 feedback surveys apps tracked here. Tidio: AI Chatbot & Live Chat crossed the same milestone in 129 months, 96 months behind.

3 apps on this chart haven't yet crossed 1,000 reviews: Redo at 805, Propel Replay, Survey, Heatmap at 709, Zigpoll Customer Surveys at 593 cumulative reviews. Redo is closest to the milestone — its current count puts it roughly 81% of the way to 1,000.

The 96-month gap between Chatty AI Chatbot & Live Chat's and Tidio: AI Chatbot & Live Chat's time-to-1,000 highlights how unevenly product-market fit landed across this feedback surveys set — the leader found its merchant audience early, while late-rampers took multiple years to reach the same review depth. For merchants comparing these apps today, slower-ramping apps may have closed the functionality gap but still operate on smaller review bases.

Top 5 Apps in Feedback Surveys

  1. Chatty AI Chatbot & Live Chat — Has accumulated 1,898 reviews for feedback surveys at a 4.9★ average.
  2. Redo — Has accumulated 839 reviews for feedback surveys at a 4.9★ average.
  3. Commslayer: AI Helpdesk & Chat — Has accumulated 240 reviews for feedback surveys at a 4.9★ average.
  4. Zipchat AI Chatbot & Live Chat — Has accumulated 211 reviews for feedback surveys at a 4.9★ average.
  5. Tidio: AI Chatbot & Live Chat — Has accumulated 1,363 reviews for feedback surveys at a 4.8★ average.

Feedback Surveys Shopify Apps — Frequently Asked Questions

1. Which feedback surveys app has the most reviews on Shopify?

Chatty AI Chatbot & Live Chat has the most reviews among feedback surveys Shopify apps with 1,898 total reviews, ahead of Tidio: AI Chatbot & Live Chat at 1,363. Sort the table by Reviews (High to Low) to see the full ranked list.

2. How are reviews used to measure feedback surveys app popularity on Shopify?

Reviews are the closest publicly available proxy for install volume on Shopify — Shopify doesn't publish install counts, so cumulative reviews and review velocity are the standard way to measure adoption. For feedback surveys apps, this page shows total reviews, new reviews per month, and time-to-1,000 reviews so you can compare both established scale and current momentum.

3. Which feedback surveys app is gaining reviews fastest on Shopify?

Redo is gaining the most new reviews this month among feedback surveys apps, adding 50 reviews in the past 30 days. Switch the table sub-tab to "Review Changes" to see all apps ordered by review velocity.

4. Which feedback surveys app reached 1,000 reviews fastest on Shopify?

Chatty AI Chatbot & Live Chat hit 1,000 reviews in 33 months since launch — the fastest review ramp among tracked feedback surveys Shopify apps. Use the "Fastest to 1,000 Reviews" chart above to compare against other apps or change the milestone (5,000, 10,000, etc.).

5. What is the average rating for top feedback surveys Shopify apps?

The top 5 feedback surveys apps average 4.9★ across 5,344 combined reviews — a strong overall quality benchmark. Individual ratings appear in the table above; sort by Reviews to see how rating varies across the most-installed apps.

6. How often are review counts for feedback surveys apps updated on Shopify?

Review counts and rating data refresh weekly on this page. The Reviews Trend chart aggregates monthly intervals by default — switch to weekly granularity for shorter-term signals or yearly for macro trends.

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