Feedback Surveys Shopify Apps – Reviews & Rating Trends
(Updated September 2026) Compare reviews and ratings for feedback surveys Shopify apps and see which apps are gaining the most install momentum. Review counts are the closest proxy to actual installs — Shopify doesn't publish install numbers — so review velocity is one of the strongest signals of merchant adoption for feedback surveys apps.
Feedback Surveys Shopify Apps — Full Reviews Table
All tracked feedback surveys Shopify apps ranked by total review count, with new reviews gained vs 30 days ago and average rating. Filter by country and date range; sort by reviews or review velocity.
| App | Reviews | Rating |
|---|---|---|
 Tidio: AI Chatbot & Live Chat | 1,31831 | 4.7 |
 Peek! ‑ Better Replay & Survey | 6353 | 4.8 |
 Propel Replay, Survey, Heatmap | 62827 | 4.9 |
 Zigpoll Customer Surveys | 53612 | 5.0 |
 Willdesk: Live Chat&AI Chatbot | 3861 | 4.9 |
 Chatway Live Chat & AI Chatbot | 2723 | 4.9 |
 DC: WhatsApp Marketing + API | 2193 | 4.8 |
 Commslayer: AI Helpdesk & Chat | 20717 | 4.9 |
 Grapevine Post Purchase Survey | 20410 | 5.0 |
 Fairing Post Purchase Surveys | 195 | 5.0 |
Showing 1-10 out of 60
Key Insights:
- Tidio: AI Chatbot & Live Chat leads feedback surveys apps with 1,318 total reviews — 683 more than Peek! ‑ Better Replay & Survey (635).
- Top 3 apps (Tidio: AI Chatbot & Live Chat, Peek! ‑ Better Replay & Survey, Propel Replay, Survey, Heatmap) hold 56.1% of all reviews across the top 10 tracked feedback surveys apps.
- Tidio: AI Chatbot & Live Chat is gaining reviews fastest this month (+31) — strong recent install momentum.
- 9 of 10 top-reviewed feedback surveys apps gained new reviews this period; 0 saw no net additions.
Feedback Surveys Shopify Apps — Cumulative Review Trend
Monthly cumulative review count for the top 5 feedback surveys Shopify apps over the past year — a longitudinal view of which apps keep accumulating reviews and which have flattened.
Charts Data
| App | Apr 2026 | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 |
|---|---|---|---|---|---|---|
| Tidio: AI Chatbot & Live Chat | 1,21631 | 1,25640 | 1,28832 | 1,32032 | 1,33717 | 1,3425 |
| Propel Replay, Survey, Heatmap | 54139 | 56827 | 60234 | 63028 | 65525 | 68732 |
| Peek! ‑ Better Replay & Survey | 6255 | 6294 | 6323 | 6353 | 6361 | 6371 |
| Zigpoll Customer Surveys | 49110 | 51120 | 52413 | 53612 | 54610 | 5504 |
| Willdesk: Live Chat&AI Chatbot | 3823 | 3831 | 3852 | 3861 | 3871 | 387 |
Key Insights:
- Tidio: AI Chatbot & Live Chat's cumulative reviews grew from 718 to 1,342 over the charted period — 624 new reviews accumulated.
- Tidio: AI Chatbot & Live Chat's 1,342 cumulative reviews sit 3.5× above Willdesk: Live Chat&AI Chatbot's 387 at the bottom of the plotted feedback surveys set — a wide spread between long-running leaders and newer entrants.
Fastest to 1,000 Reviews — Feedback Surveys Shopify Apps
Race-style view of how the top 5 feedback surveys Shopify apps reached 1,000 reviews — months since launch on the X-axis, cumulative review count on the Y-axis. Adjust the milestone or app set with the filters above.
Charts Data
| App | Months to Reach 1,000 Reviews | Current Review Count |
|---|---|---|
| Tidio: AI Chatbot & Live Chat | 130 | 1,256 |
| Propel Replay, Survey, Heatmap | Not yet reached | 616 |
| Peek! ‑ Better Replay & Survey | Not yet reached | 578 |
| Zigpoll Customer Surveys | Not yet reached | 508 |
| Willdesk: Live Chat&AI Chatbot | Not yet reached | 355 |
Key Insights:
- Tidio: AI Chatbot & Live Chat reached 1,000 reviews fastest — in 130 months since launch.
- 4 of the top 5 feedback surveys apps haven't yet crossed 1,000 reviews — Propel Replay, Survey, Heatmap is closest at 616 cumulative.
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Most-Reviewed Feedback Surveys Shopify Apps
Tidio: AI Chatbot & Live Chat leads feedback surveys Shopify apps with 1,318 cumulative reviews and a 4.7★ average rating. Peek! ‑ Better Replay & Survey (635 reviews) and Propel Replay, Survey, Heatmap (628 reviews) round out the top 3. Combined, the top 3 apps hold 56.1% of all reviews across the top tier — a clear leadership tier with a meaningful long tail behind them. Notable mover: Tidio: AI Chatbot & Live Chat added the most new reviews this month (+31) — a strong recent install signal.
Tidio: AI Chatbot & Live Chat (1,318) and Peek! ‑ Better Replay & Survey (635) sit close enough on cumulative reviews that current velocity matters more than the totals — for feedback surveys merchants, the apps adding reviews fastest right now (rather than the ones with the highest absolute count) are usually a better signal of current product-market fit.
Feedback Surveys Shopify Apps — Long-Term Review Trends
Tidio: AI Chatbot & Live Chat accumulated 624 new reviews from Jan 2025 to Sep 2026, growing from 718 to 1,342 cumulative reviews — a steep addition rate for feedback surveys apps. Across the top 5 plotted feedback surveys apps, the steepest ongoing slopes mark the ones still actively winning new merchants — absolute review counts matter less than recent acceleration when picking apps in a category that's still growing.
Comparing feedback surveys apps on review trend slope rather than absolute count is the sharper signal — an app gaining reviews fast is winning current merchants, while Tidio: AI Chatbot & Live Chat's 1,342 cumulative base reflects long-running adoption that may or may not still be translating to new installs.
Review Growth Velocity in Feedback Surveys — Which Apps Grew Fastest
Tidio: AI Chatbot & Live Chat is the only app in this set to have crossed 1,000 reviews, reaching the milestone in 130 months since launch. The remaining 4 feedback surveys apps tracked here are still building toward 1,000 — current cumulative review counts give the clearest picture of where each one stands today.
4 apps on this chart haven't yet crossed 1,000 reviews: Propel Replay, Survey, Heatmap at 616, Peek! ‑ Better Replay & Survey at 578, Zigpoll Customer Surveys at 508, Willdesk: Live Chat&AI Chatbot at 355 cumulative reviews. Propel Replay, Survey, Heatmap is closest to the milestone — its current count puts it roughly 62% of the way to 1,000.
Tidio: AI Chatbot & Live Chat is the only app in this set to have crossed 1,000 reviews so far — a useful signal for merchants that one app has already proved sustained adoption while the others remain in the "promising but unproven" tier of the feedback surveys category.
Top 5 Apps in Feedback Surveys
- Zipchat AI Chatbot & Live Chat — Has accumulated 194 reviews for feedback surveys at a 5.0★ average.
- Commslayer: AI Helpdesk & Chat — Has accumulated 226 reviews for feedback surveys at a 4.9★ average.
- Redo — Has accumulated 0 reviews for feedback surveys at a 5.0★ average.
- Chatway Live Chat & AI Chatbot — Has accumulated 283 reviews for feedback surveys at a 4.9★ average.
- Tidio: AI Chatbot & Live Chat — Has accumulated 1,342 reviews for feedback surveys at a 4.8★ average.
Feedback Surveys Shopify Apps — Frequently Asked Questions
1. Which feedback surveys app has the most reviews on Shopify?
Tidio: AI Chatbot & Live Chat has the most reviews among feedback surveys Shopify apps with 1,318 total reviews, ahead of Peek! ‑ Better Replay & Survey at 635. Sort the table by Reviews (High to Low) to see the full ranked list.
2. How are reviews used to measure feedback surveys app popularity on Shopify?
Reviews are the closest publicly available proxy for install volume on Shopify — Shopify doesn't publish install counts, so cumulative reviews and review velocity are the standard way to measure adoption. For feedback surveys apps, this page shows total reviews, new reviews per month, and time-to-1,000 reviews so you can compare both established scale and current momentum.
3. Which feedback surveys app is gaining reviews fastest on Shopify?
Tidio: AI Chatbot & Live Chat is gaining the most new reviews this month among feedback surveys apps, adding 31 reviews in the past 30 days. Switch the table sub-tab to "Review Changes" to see all apps ordered by review velocity.
4. Which feedback surveys app reached 1,000 reviews fastest on Shopify?
Tidio: AI Chatbot & Live Chat hit 1,000 reviews in 130 months since launch — the fastest review ramp among tracked feedback surveys Shopify apps. Use the "Fastest to 1,000 Reviews" chart above to compare against other apps or change the milestone (5,000, 10,000, etc.).
5. What is the average rating for top feedback surveys Shopify apps?
The top 5 feedback surveys apps average 4.9★ across 3,313 combined reviews — a strong overall quality benchmark. Individual ratings appear in the table above; sort by Reviews to see how rating varies across the most-installed apps.
6. How often are review counts for feedback surveys apps updated on Shopify?
Review counts and rating data refresh weekly on this page. The Reviews Trend chart aggregates monthly intervals by default — switch to weekly granularity for shorter-term signals or yearly for macro trends.
