Top 105 Tidio: AI Chatbot & Live Chat Shopify App Alternatives & Similar Apps
Are you currently using Tidio: AI Chatbot & Live Chat for your Shopify store, but you're curious about other options available in the market? Look no further! We present you with 105 outstanding alternatives to Tidio: AI Chatbot & Live Chat, carefully selected to meet a variety of e-commerce needs.
Find the right app for your store
Sign in and we shortlist the Tidio: AI Chatbot & Live Chat alternatives that fit your setup.
Continue with Google- The app is frequently praised for its quick and straightforward setup process.
- Many users highlight the intuitive and simple design, making it accessible even for beginners.
- Several reviews appreciate the ability to personalize colors and features to match their brand.
- Users report difficulties in canceling subscriptions, requiring manual intervention.
Summary
About the App
POWR: Live Chat, a Tidio: AI Chatbot & Live Chat alternatives Shopify app, has achieved 16 reviews and an average rating of 3.2 stars since its launch 9 years ago. Designed to assist Shopify merchants with - "Engage with customers and answer their questions via WhatsApp with ease!" it is a valuable addition to the Tidio: AI Chatbot & Live Chat alternatives app lineup.
Top Features:
Tidio: AI Chatbot & Live Chat alternatives Shopify apps can help elevate your e-commerce game. POWR: Live Chat offers a host of key features, including:
- Instant live chat with customers in real-time via Messenger, Telegram, WhatApp.
- Customize all chat settings like triggers, delay, bubble icon, and button text
- Set up an automate personal message upon entering the live chat
- Fully customizable design. Set your avatar or image, colors, shape, position
Pricing Details
POWR: Live Chat offers 1 free plan and 3 paid plans.
Considering installing this Tidio: AI Chatbot & Live Chat alternatives Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: Connect WhatsApp, Telegram or Messenger, Undo/redo edits, Automated welcome message, Custom button text, 24/7 email support
Starter · $7.04/month
Included features: All Free features +, Remove POWR branding, Advanced backgrounds, Custom chat icons, Custom cover image, Set away message, Live chat support with POWR team
Pro · $15.84/month
Included features: All Starter features +, Advanced triggers, Set chat bubble delay, Custom CSS
Business · $98.99/month
Included features: All Pro features +, Unlimited access to 60+ POWR apps like,, Contact Form, Popup, Instagram Feed, Countdown Timer + more
Pros and Cons
Delve into ShopDigest's expert insights on POWR: Live Chat - a Tidio: AI Chatbot & Live Chat alternatives Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full POWR: Live Chat Tidio: AI Chatbot & Live Chat alternatives App review.
- The app is frequently praised for its quick and straightforward setup process.
- Many users highlight the intuitive and simple design, making it accessible even for beginners.
- Several reviews appreciate the ability to personalize colors and features to match their brand.
- The availability of a free tier is noted as a positive feature, especially for small businesses.
- Multiple users commend the responsive and helpful support team.
- The app is valued for improving real-time communication with customers.
- Users mention that the app adds a trustworthy and established look to their websites.
- Integration with Shopify is highlighted as seamless and beneficial.
- Some users anticipate or observe increased customer interaction and sales.
- Users report difficulties in canceling subscriptions, requiring manual intervention.
- Several reviews mention that uninstalling the app leaves embedded code on the website.
- Customers express frustration over being required to log in to Facebook Messenger to use the chat feature.
- Unhappy customers criticize the lack of prorated refunds for unused subscriptions.
Zipchat AI Chatbot & Live Chat by ZIPCHAT INC
AI chatbot, AI Chat for Sales & Support, all channels Helpdesk
- The AI delivers highly accurate, natural-sounding interactions that users find indistinguishable from human support.
- Seamless WhatsApp automation enhances customer engagement and boosts sales conversions.
- Users consistently highlight the intuitive setup process and user-friendly interface.
- Some users find the pricing prohibitive, especially for smaller operations.
Summary
About the App
Zipchat AI Chatbot & Live Chat, a Tidio: AI Chatbot & Live Chat alternatives Shopify app, has achieved 207 reviews and an average rating of 4.9 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "ZipChat GPT-4 AI chatbot reduces customer support work and enhances satisfaction by providing immediate responses." it is a valuable addition to the Tidio: AI Chatbot & Live Chat alternatives app lineup.
Top Features:
Tidio: AI Chatbot & Live Chat alternatives Shopify apps can help elevate your e-commerce game. Zipchat AI Chatbot & Live Chat offers a host of key features, including:
- Chatbot Customer Engagement:AI Chatbot talks with customers throughout their shopping journey.
- AI Training:Teach your AI to provide more precise responses.
- Conversion Tracking:Track who became a customer after interacting with your chatbot.
- Easy Setup:Set up takes only 5 minutes, no technical expertise needed, and it's ready to use instantly with just a few clicks.
- Wide Language Selection:Available in 95 languages.
Pricing Details
Zipchat AI Chatbot & Live Chat offers 1 free plan and 3 paid plans.
Considering installing this Tidio: AI Chatbot & Live Chat alternatives Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Included features: 120 AI replies/m, Around 50 conversations/m, Training on 100 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger
Starter · $80/month
Included features: 750 AI replies/m, Around 300 conversations/m, Training on 1,000 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger
Pro · $300/month
Included features: 3,000 AI replies/m, Around 1,250 conversations/m, Training on 75,000 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger, Priority support
Scale · $600/month
Included features: 6000 AI replies/m, Around 2,500 conversations/m, Training on 300,000 pages, AI Corrections, AI Product Recommendations, Order Status, Chat, Emails, WhatsApp, IG, Messenger, Priority support
Pros and Cons
Delve into ShopDigest's expert insights on Zipchat AI Chatbot & Live Chat - a Tidio: AI Chatbot & Live Chat alternatives Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Zipchat AI Chatbot & Live Chat Tidio: AI Chatbot & Live Chat alternatives App review.
- The AI delivers highly accurate, natural-sounding interactions that users find indistinguishable from human support.
- Seamless WhatsApp automation enhances customer engagement and boosts sales conversions.
- Users consistently highlight the intuitive setup process and user-friendly interface.
- The app provides round-the-clock automated assistance, improving response times and customer satisfaction.
- The bot can be easily trained and customized to align with specific business needs and brand voice.
- Many users report significant increases in sales and reduced cart abandonment due to proactive chat interactions.
- The app effectively handles customer inquiries in multiple languages, broadening its usability.
- The support team is frequently praised for being quick, helpful, and proactive in resolving issues.
- The AI adapts and improves over time with minimal manual intervention.
- Users appreciate the app’s ability to reduce operational costs by automating repetitive tasks and reducing staffing needs.
- Some users find the pricing prohibitive, especially for smaller operations.
- The bot struggles with gated Shopify B2B sites due to data-scraping limitations.
- A few users report technical issues, such as app remnants persisting after uninstallation.
- A small number of users criticize the company’s competitive outreach as intrusive.
NestDesk AI Agents & AI Chat by NestScale
Provide excellent customer service during the holiday/ Black Friday Cyber Monday to increase sales.
- Consistently praised for fast, personalized, and effective assistance.
- Intuitive design and ease of use, especially for beginners.
- Works well with platforms like Shopify for order and product imports.
- Some users noted missing tools like pre-made Q&A or visitor notifications.
Summary
About the App
NestDesk AI Agents & AI Chat, a Tidio: AI Chatbot & Live Chat alternatives Shopify app, has achieved 32 reviews and an average rating of 4.9 stars since its launch 4 years ago. Designed to assist Shopify merchants with - "Customer service solution with live chat, helpdesk, chatbot, etc. to boost sales." it is a valuable addition to the Tidio: AI Chatbot & Live Chat alternatives app lineup.
Top Features:
Tidio: AI Chatbot & Live Chat alternatives Shopify apps can help elevate your e-commerce game. NestDesk AI Agents & AI Chat offers a host of key features, including:
- Unified Messaging System:Handle and reply to Facebook Messenger and Live Chat messages from a single inbox.
- Chat-based shopping:Chat, browse products, make recommendations, and place orders at the same time.
- Widget Creation:Make your own strong self-help tool with Helpcenter & order tracking.
- Personalized Data Insights:Keep a record of customer data, orders, and past conversations for a personalized experience.
- Chatbot Efficiency:Use a chatbot to automatically answer recurring questions and solve problems more quickly.
Pricing Details
NestDesk AI Agents & AI Chat offers 1 free plan and 3 paid plans.
Considering installing this Tidio: AI Chatbot & Live Chat alternatives Shopify app? Explore the pricing details and discover if they align with your budget and needs.
FREE · $0/month
Included features: Unlimited conversations, 1 agent as admin, 1 store integration, 1 Facebook integration, Live chat customization, Browser notifications, Mobile app
BASIC · $5.99/month
Included features: Unlimited conversations & agents, 2 stores & FB integrations, Live visitor data, Automation rules, Order tracking, Remove watermark, 5 FAQs
ADVANCED · $14.99/month
Included features: Unlimited conversations & agents, Unlimited stores, channels & FAQs, All in Basic, plus, Chatbot, Business hours, Offline email notifications
PROFESSIONAL · $34.99/month
Included features: Unlimited conversations & agents, Unlimited stores, channels & FAQs, All in Advanced, plus, AI Chatbot, 500 replies/month, Order management
Pros and Cons
Delve into ShopDigest's expert insights on NestDesk AI Agents & AI Chat - a Tidio: AI Chatbot & Live Chat alternatives Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full NestDesk AI Agents & AI Chat Tidio: AI Chatbot & Live Chat alternatives App review.
- Consistently praised for fast, personalized, and effective assistance.
- Intuitive design and ease of use, especially for beginners.
- Works well with platforms like Shopify for order and product imports.
- Quick troubleshooting and problem-solving by support teams.
- Functions smoothly across web and mobile devices.
- Offers live chat, helpdesk, chatbot, and customization options.
- Valued for being cost-effective with robust functionality.
- Support team noted for patience and expertise.
- Flexible interface and theme personalization.
- Enhances customer engagement and sales efficiency.
- Some users noted missing tools like pre-made Q&A or visitor notifications.
- Occasional interface glitches reported during initial use.
Three alternatives to look at first
Engage with customers and answer their questions via WhatsApp with ease!
ZipChat GPT-4 AI chatbot reduces customer support work and enhances satisfaction by providing immediate responses.
Customer service solution with live chat, helpdesk, chatbot, etc. to boost sales.
BOB: WhatsApp Marketing + AI by BusinessOnBot
Abandoned cart recovery, AI-powered WhatsApp marketing & chat
- The app offers a wide range of tools for WhatsApp and Instagram marketing, including automation, analytics, and campaign management.
- The platform is intuitive and easy to navigate, with a clean layout and straightforward setup.
- Smooth integration with WhatsApp, Instagram, e-commerce platforms, and CRM tools enhances workflow efficiency.
- Some users expressed anticipation for a mobile app version, currently unavailable.
Summary
About the App
BOB: WhatsApp Marketing + AI, a Tidio: AI Chatbot & Live Chat alternatives Shopify app, has achieved 80 reviews and an average rating of 5 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Abandoned cart recovery, AI-powered WhatsApp marketing, automation, chatbot & omnichannel support" it is a valuable addition to the Tidio: AI Chatbot & Live Chat alternatives app lineup.
Top Features:
Tidio: AI Chatbot & Live Chat alternatives Shopify apps can help elevate your e-commerce game. BOB: WhatsApp Marketing + AI offers a host of key features, including:
- WhatsApp Marketing — Segmented broadcasts, drip campaigns & catalogs via API
- Abandoned Cart Recovery — Recover lost revenue & win-back via WhatsApp
- AI Sales & Support Chat — AI agents drive revenue & resolve queries 24/7
- Order Updates — Real-time shipping, delivery & payment confirmations
- Omnichannel Inbox — WhatsApp, Instagram, Email & multi-agent support
Pricing Details
BOB: WhatsApp Marketing + AI offers 0 free plans and 1 paid plan.
Considering installing this Tidio: AI Chatbot & Live Chat alternatives Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free trial -7 days · $4.99/month
Included features: Abandoned Cart & WhatsApp Broadcasts, AI Chatbot & Omnichannel Support Inbox, Instagram Comment & DM Automation, Click-To-WhatsApp Ads & Upsell Campaigns, Loyalty Widget & Win-back Automation
Pros and Cons
Delve into ShopDigest's expert insights on BOB: WhatsApp Marketing + AI - a Tidio: AI Chatbot & Live Chat alternatives Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full BOB: WhatsApp Marketing + AI Tidio: AI Chatbot & Live Chat alternatives App review.
- The app offers a wide range of tools for WhatsApp and Instagram marketing, including automation, analytics, and campaign management.
- The platform is intuitive and easy to navigate, with a clean layout and straightforward setup.
- Smooth integration with WhatsApp, Instagram, e-commerce platforms, and CRM tools enhances workflow efficiency.
- Dedicated customer support teams, including named representatives, provide timely and proactive assistance.
- Users appreciate the affordable pricing and high value for money, especially for startups and D2C brands.
- AI-powered chatbots and automation features save time and improve customer interactions.
- Flexible flow builders and templates allow for tailored campaign setups.
- The platform is stable and performs well across multiple channels.
- Unified management of WhatsApp, Instagram, and email campaigns streamlines communication.
- Users report improved customer retention, ROI, and sales growth due to the app’s features.
- Some users expressed anticipation for a mobile app version, currently unavailable.
- A few users noted initial challenges in fully utilizing advanced settings without guidance.
- The extensive feature set can be overwhelming for new users without proper training.
SuperAGI Marketing (Contlo) by Contlo Inc
Email and Text Promotions, Regular Updates, Retrieval of Unfinished Purchases
- Seamless integration with platforms like Shopify, Razorpay, and multiple communication channels.
- Intuitive design and easy navigation, praised for simplicity and clarity.
- Responsive, knowledgeable, and proactive team, frequently highlighted for quick issue resolution.
- Reports of sudden crashes, login problems, and inaccessible data.
Summary
About the App
SuperAGI Marketing (Contlo), a Tidio: AI Chatbot & Live Chat alternatives Shopify app, has achieved 75 reviews and an average rating of 4.2 stars since its launch 5 years ago. Designed to assist Shopify merchants with - "Marketing Automation Platform for All Channels - Email, SMS, WhatsApp, Web Push | Campaigns and Automations" it is a valuable addition to the Tidio: AI Chatbot & Live Chat alternatives app lineup.
Top Features:
Tidio: AI Chatbot & Live Chat alternatives Shopify apps can help elevate your e-commerce game. SuperAGI Marketing (Contlo) offers a host of key features, including:
- Multi-channel campaign:Marketing campaigns using Email, SMS, WhatsApp, and Webpush on a website.
- Business Analytics:Sales, Marketing, Product, Customer Analytics and Business Intelligence
- Store Personalization:Personalize your store without coding - Use 5+ form types to gather zero party data
- Email builder functionality:Email creator with drag and drop feature
Pricing Details
SuperAGI Marketing (Contlo) offers 1 free plan and 0 paid plans.
Considering installing this Tidio: AI Chatbot & Live Chat alternatives Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free · $0/month
Pros and Cons
Delve into ShopDigest's expert insights on SuperAGI Marketing (Contlo) - a Tidio: AI Chatbot & Live Chat alternatives Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full SuperAGI Marketing (Contlo) Tidio: AI Chatbot & Live Chat alternatives App review.
- Seamless integration with platforms like Shopify, Razorpay, and multiple communication channels.
- Intuitive design and easy navigation, praised for simplicity and clarity.
- Responsive, knowledgeable, and proactive team, frequently highlighted for quick issue resolution.
- Robust automation tools for campaigns, abandoned carts, and personalized workflows.
- Unified platform for email, SMS, WhatsApp, and push notifications.
- Advanced features for audience segmentation and personalized marketing strategies.
- Notable improvements in retention, conversions, and sales attributed to the app.
- Smooth setup process with hands-on support during initial stages.
- Regular updates and new functionalities like A/B testing and AI-driven recommendations.
- Competitive pricing, especially beneficial for startups and small businesses.
- Reports of sudden crashes, login problems, and inaccessible data.
- Concerns about analytics and data accuracy in campaign performance tracking.
- Complaints about hidden costs (e.g., priority support fees) and unclear terms.
- Inability to sync certain Shopify fields, impacting data consistency.
LiveChat: AI live chat by Text by Text
Chat live for help and product suggestions.
- Consistently praised for being prompt, professional, and highly effective in resolving issues.
- Intuitive design and easy navigation make the app accessible for both new and experienced users.
- Effortless setup and compatibility with platforms like Shopify and Salesforce enhance workflow efficiency.
- Difficulty in canceling subscriptions and obtaining refunds, leading to frustration.
Summary
About the App
LiveChat: AI live chat by Text, a Tidio: AI Chatbot & Live Chat alternatives Shopify app, has achieved 49 reviews and an average rating of 4.4 stars since its launch 9 years ago. Designed to assist Shopify merchants with - "LiveChat allows you to talk to your customers instantly and at different times." it is a valuable addition to the Tidio: AI Chatbot & Live Chat alternatives app lineup.
Top Features:
Tidio: AI Chatbot & Live Chat alternatives Shopify apps can help elevate your e-commerce game. LiveChat: AI live chat by Text offers a host of key features, including:
- Customer Engagement:Attract customers in your store by offering coupons, promotions, and news.
- Chat-based product recommendations:Help your customers by suggesting products through chat.
- Order history integration.:View your customers' order history next to their respective conversations.
- Cart Monitoring:View the customer's cart as soon as they start chatting.
- Customer Engagement:Communicate with customers anytime using back-and-forth messaging.
Pricing Details
LiveChat: AI live chat by Text offers 0 free plans and 3 paid plans.
Considering installing this Tidio: AI Chatbot & Live Chat alternatives Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Starter · $25/month
Included features: View customer information, Seding product cards, Text Intelligence (AI) features, Traffic tracking up to 100 visitors, Chat customization, 60-day chat history, Asynchronous communication, 24/7/365 Support
Team · $59/month
Included features: Everything from Starter, Track and share order details, Preview cart in real time, Tracking sales from chats, Full chat customization, Traffic tracking up to 400 visitors, Unlimited chat campaigns, Unlimited chat history
Business · $89/month
Included features: Everything from Team, Advanced Text Intelligence (AI) features, Traffic tracking up to 1000 visitors, Advanced reporting, Work scheduler, Apple Messages for Business, Geolocation chats routing, Agent performance
Pros and Cons
Delve into ShopDigest's expert insights on LiveChat: AI live chat by Text - a Tidio: AI Chatbot & Live Chat alternatives Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full LiveChat: AI live chat by Text Tidio: AI Chatbot & Live Chat alternatives App review.
- Consistently praised for being prompt, professional, and highly effective in resolving issues.
- Intuitive design and easy navigation make the app accessible for both new and experienced users.
- Effortless setup and compatibility with platforms like Shopify and Salesforce enhance workflow efficiency.
- Tools like product cards, automations, and real-time visitor stats significantly improve customer engagement and sales.
- Stable operation with minimal bugs, ensuring consistent usability across devices.
- Flexible branding and chat customization to align with business needs and aesthetics.
- Smooth sync between desktop and mobile apps for uninterrupted customer support.
- Valuable insights into customer behavior and interaction metrics for data-driven decisions.
- Round-the-clock support and chat functionality to cater to global customers.
- Notable increase in conversions and customer satisfaction due to live engagement tools.
- Difficulty in canceling subscriptions and obtaining refunds, leading to frustration.
- Basic reporting features locked behind higher-tier payment plans, restricting usability.
- Delayed or unreliable alerts for incoming chats, affecting response times.
- Expensive plans compared to competitors, with some users feeling the cost isn’t justified.
- Missing features like variant selection in product cards and incomplete Shopify CRM sync.
Channel Sales Chat Bot CRM by Channel Corp.
All-in-one customer service with live chat, pop-ups, and AI
- Proactive and dedicated assistance, often going above expectations to resolve issues.
- Significant improvements in sales, revenue, and customer engagement reported by multiple users.
- Clean, intuitive design with easy setup and navigation.
- Some users noted the app is more tailored for Asian markets.
Summary
About the App
Channel Sales Chat Bot CRM, a Tidio: AI Chatbot & Live Chat alternatives Shopify app, has achieved 51 reviews and an average rating of 4.8 stars since its launch 5 years ago. Designed to assist Shopify merchants with - "Your trusted sales concierge designed to boost sales and LTV through your existing customers." it is a valuable addition to the Tidio: AI Chatbot & Live Chat alternatives app lineup.
Top Features:
Tidio: AI Chatbot & Live Chat alternatives Shopify apps can help elevate your e-commerce game. Channel Sales Chat Bot CRM offers a host of key features, including:
- Sales Concierge - identify and nurture key customers.
- Unlimited Live Chat & Team Chat - quality customer support
- AI Agent ALF - resolve repetitive inquiries with AI and convert customers
- Team Messenger - communicate with your teammates anywhere in the world
- Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Pricing Details
Channel Sales Chat Bot CRM offers 1 free plan and 2 paid plans.
Considering installing this Tidio: AI Chatbot & Live Chat alternatives Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Free Plan · $0/month
Included features: Unlimited customer live chat, Unlimited team chat, Integrations with Email, Instagram, Custom chat widget
Early · $36/month
Growth · $120/month
Pros and Cons
Delve into ShopDigest's expert insights on Channel Sales Chat Bot CRM - a Tidio: AI Chatbot & Live Chat alternatives Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Channel Sales Chat Bot CRM Tidio: AI Chatbot & Live Chat alternatives App review.
- Proactive and dedicated assistance, often going above expectations to resolve issues.
- Significant improvements in sales, revenue, and customer engagement reported by multiple users.
- Clean, intuitive design with easy setup and navigation.
- Combines CRM, marketing tools, and live chat for a streamlined business solution.
- Chatbot and automated responses enhance efficiency and customer satisfaction.
- Seamless Shopify integration and useful marketing tools like targeted pop-ups.
- Individual guidance and tutorials help users maximize app potential.
- Some users noted the app is more tailored for Asian markets.
- Occasional language barriers in guides or materials, primarily for non-Korean/Japanese users.
- A few reviewers expressed unease about mandatory sign-ups and data gathering.
- The app is quick to install and seamlessly integrates with ecommerce platforms, enabling immediate use.
- Automations like abandoned cart recovery and AI customer care agents significantly improve conversion rates and efficiency.
- Enables highly personalized WhatsApp messaging at scale, enhancing customer engagement.
- The absence of a free plan, with only a 7-day trial before requiring a paid subscription, is noted as a drawback.
Summary
About the App
TextYess, a Tidio: AI Chatbot & Live Chat alternatives Shopify app, has achieved 48 reviews and an average rating of 5 stars since its launch 3 years ago. Designed to assist Shopify merchants with - "Send marketing campaigns, setup automations, automate customer service with TextYess AI." it is a valuable addition to the Tidio: AI Chatbot & Live Chat alternatives app lineup.
Top Features:
Tidio: AI Chatbot & Live Chat alternatives Shopify apps can help elevate your e-commerce game. TextYess offers a host of key features, including:
- Boost sales through engaging WhatsApp campaigns and automations
- Reply in seconds and 24/7 to your customers with our AI Assistant
- Track orders generated, revenue, ROI, and other metrics all in one dashboard
- Utilize your customer data through our integrations with Shopify and Klaviyo
- Forward support tickets directly to Gorgias, Zendesk
Pricing Details
TextYess offers 0 free plans and 3 paid plans.
Considering installing this Tidio: AI Chatbot & Live Chat alternatives Shopify app? Explore the pricing details and discover if they align with your budget and needs.
BASE · $290/month
Included features: 1,750 Conversation Replies/Month, 1.000 Outbound Messages/Month, Enhanced analytics, View conversation history, Live-chat support, 1,000 free operator replies/month (24h)
PRO · $436/month
Included features: 1,750 Conversation Replies/Month, 2.000 Outbound Messages/Month, Enhanced analytics, Collect phone numbers, View conversation history, Live-chat support, 1,000 free operator replies/month (24h)
CUSTOM · $533/month
Included features: 1,750 Conversation Replies/Month, 3.000 Outbound Messages/Month, Enhanced analytics, Collect phone numbers, View conversation history, Live-chat support, 1,000 free operator replies/month (24h)
Pros and Cons
Delve into ShopDigest's expert insights on TextYess - a Tidio: AI Chatbot & Live Chat alternatives Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full TextYess Tidio: AI Chatbot & Live Chat alternatives App review.
- The app is quick to install and seamlessly integrates with ecommerce platforms, enabling immediate use.
- Automations like abandoned cart recovery and AI customer care agents significantly improve conversion rates and efficiency.
- Enables highly personalized WhatsApp messaging at scale, enhancing customer engagement.
- The support team is praised for being proactive, helpful, and available throughout onboarding and beyond.
- The AI assistant provides accurate, multilingual, and 24/7 responses, reducing customer care workload.
- Users report increased sales, higher conversion rates, and improved ROI due to the app’s features.
- Frequent updates and new features keep the app ahead of competitors, with users excited about future developments.
- The absence of a free plan, with only a 7-day trial before requiring a paid subscription, is noted as a drawback.
Commslayer: AI Helpdesk & Chat by Actuals Oy
Helpdesk & chat by the ex-Lifetimely founders
- The app offers high-quality features at a free or low-cost price point, outperforming many paid competitors.
- The team, especially the co-founder Karri, provides quick and helpful assistance.
- Continuous improvements and new features are regularly rolled out based on user feedback.
- Some users note the app lacks certain integrations or capabilities compared to industry giants.
Summary
About the App
Commslayer: AI Helpdesk & Chat, a Tidio: AI Chatbot & Live Chat alternatives Shopify app, has achieved 234 reviews and an average rating of 4.9 stars since its launch 2 years ago. Designed to assist Shopify merchants with - "AI-powered helpdesk & chat by the ex-Lifetimely founders" it is a valuable addition to the Tidio: AI Chatbot & Live Chat alternatives app lineup.
Top Features:
Tidio: AI Chatbot & Live Chat alternatives Shopify apps can help elevate your e-commerce game. Commslayer: AI Helpdesk & Chat offers a host of key features, including:
- AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs
- AI drafts, summaries, and auto-translate for 40+ languages on every ticket
- Unlimited helpdesk agents and seats on every plan
- Native subscription support: Recharge, Skio, Loop, Stay.ai, Kaching, Appstle
- AI moderates ad and post comments on Instagram, Facebook, and TikTok
Pricing Details
Commslayer: AI Helpdesk & Chat offers 1 free plan and 3 paid plans.
Considering installing this Tidio: AI Chatbot & Live Chat alternatives Shopify app? Explore the pricing details and discover if they align with your budget and needs.
100% FREE HELPDESK · $0/month
Included features: Unlimited agents and seats, 300 conversations per month, 300 AI agent messages & 300 AI drafts, Email, chat, WhatsApp, social DMs, Unlimited social media comments, Help center on your domain, Macros, automations, canned replies, API & MCP access
Plus 800 · $39/month
Included features: 800 conversations per month, 1,600 AI agent messages, 1,600 AI drafts, Everything in Free, plus:, AI auto-labels, translate & summaries, Social media auto-moderation, Unlimited social media comments, Checkout self-serve order editing widget
Plus 2,000 · $99/month
Included features: 2,000 conversations per month, 4,000 AI agent messages, 4,000 AI drafts, Everything in Free, plus:, AI auto-labels, translate & summaries, Social media moderation, Unlimited social media comments, Checkout self-serve order editing widget
Scale · $299/month
Included features: 6,000 conversations per month, 12,000 AI agent messages, 12,000 AI drafts, Everything in Plus, plus:, AI agent setup services, Direct Slack channel with our team
Pros and Cons
Delve into ShopDigest's expert insights on Commslayer: AI Helpdesk & Chat - a Tidio: AI Chatbot & Live Chat alternatives Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full Commslayer: AI Helpdesk & Chat Tidio: AI Chatbot & Live Chat alternatives App review.
- The app offers high-quality features at a free or low-cost price point, outperforming many paid competitors.
- The team, especially the co-founder Karri, provides quick and helpful assistance.
- Continuous improvements and new features are regularly rolled out based on user feedback.
- The user interface is easy to navigate and set up, with seamless Shopify integration.
- Built-in AI features enhance efficiency and user experience.
- Includes ticket management, social integrations, and real-time notifications, covering essential needs.
- Users highlight exceptional onboarding and transparent communication from the team.
- Some users note the app lacks certain integrations or capabilities compared to industry giants.
- A few reviewers mention the app is still evolving and not yet a 100% replacement for all use cases.
eDesk ‑ AI, Helpdesk & Chat by xSellco Ltd
Customer support with AI ticketing, reviews, complimentary live chat, and Customer Relationship Management.
- Combines customer communications, service tickets, and marketplaces into a unified interface, streamlining operations and reducing manual effort.
- AI tools handle routine inquiries, automate responses, and assist with ticket prioritization, leading to faster response times and reduced support workload.
- Integrates seamlessly with various platforms, sales channels, and external apps, supporting a wide range of business needs.
- The subscription cost is considered high, particularly compared to competitors, with some users questioning the value for smaller businesses.
Summary
About the App
eDesk ‑ AI, Helpdesk & Chat, a Tidio: AI Chatbot & Live Chat alternatives Shopify app, has achieved 32 reviews and an average rating of 4.7 stars since its launch 10 years ago. Designed to assist Shopify merchants with - "Quick and intelligent customer support software with live chat, available wherever you do business." it is a valuable addition to the Tidio: AI Chatbot & Live Chat alternatives app lineup.
Top Features:
Tidio: AI Chatbot & Live Chat alternatives Shopify apps can help elevate your e-commerce game. eDesk ‑ AI, Helpdesk & Chat offers a host of key features, including:
- Enhanced conversation features:See summaries of conversations, suggested replies, and fully hands-free responses.
- Smart Inbox:Smart Inbox: Organize and prioritize all your marketplace and social media inquiries.
- Customer Overview:View complete purchase history, total spend, premium member status, and customer feedback.
- Multichannel Collaboration:Automatically assign and work together on email, live chat, voice, WhatsApp, and social media.
- Shopify Order Management:Manage Shopify orders directly from the eDesk customer view, including viewing, editing, and cancelling.
Pricing Details
eDesk ‑ AI, Helpdesk & Chat offers 0 free plans and 3 paid plans.
Considering installing this Tidio: AI Chatbot & Live Chat alternatives Shopify app? Explore the pricing details and discover if they align with your budget and needs.
Starter · $59/month
Included features: 1 online store/ marketplace, Centralized support workspace, Social messaging, Live Chat, Rule-based automations
Growth · $199/month
Included features: 3 online stores/ marketplaces, Ticket, agent & channel performance, Third party collaboration, Advanced reporting
Professional · $399/month
Included features: 10 online stores/ marketplaces, Detailed Reporting Extracts, Custom Roles & Permissions, 2FA Access, Assisted Onboarding
Pros and Cons
Delve into ShopDigest's expert insights on eDesk ‑ AI, Helpdesk & Chat - a Tidio: AI Chatbot & Live Chat alternatives Shopify app. Our analysis of Shopify app store reviews presents unique pros and cons, allowing you to make informed decisions for your business. Read our full eDesk ‑ AI, Helpdesk & Chat Tidio: AI Chatbot & Live Chat alternatives App review.
- Combines customer communications, service tickets, and marketplaces into a unified interface, streamlining operations and reducing manual effort.
- AI tools handle routine inquiries, automate responses, and assist with ticket prioritization, leading to faster response times and reduced support workload.
- Integrates seamlessly with various platforms, sales channels, and external apps, supporting a wide range of business needs.
- Advanced reporting features provide valuable analytics for tracking performance and improving service quality.
- Features like templates, pinned filters, rules, and chat widgets enhance usability and make managing large volumes of queries straightforward.
- Support teams are consistently described as responsive, helpful, and proactive in both onboarding and problem resolution.
- Tools and workflows support agent collaboration, ensure message consistency, and prevent multiple responses to the same inquiry.
- The subscription cost is considered high, particularly compared to competitors, with some users questioning the value for smaller businesses.
- Users report intermittent bugs, interface confusion, and some limitations in customization, affecting efficiency and satisfaction.
- Some users experience inflexible refund and cancellation policies, which can be frustrating when trying to discontinue the service.
About Tidio: AI Chatbot & Live Chat
Tidio: AI Chatbot & Live Chat is a versatile Shopify app designed to help achieve the purpose: “Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more.”. This Shopify app is listed under Chat category. It has garnered over 1,357 reviews with an average rating of 4.8 stars from Shopify merchants.
Some of its key features include:
- Live Chat Support: Chat with your visitors in real time - easily fix issues and actively promote sales.
- AI Customer Assistance: Our Lyro AI bot can automatically answer up to 70% of your customers' questions.
- Chat Commerce: View shopping carts, look at past orders, and suggest items right in the conversation.
- Easy Installation: Add the Tidio app to your Shopify store in just 30 seconds by clicking 'Add App'.
- Customer ticketing: Handle and solve customer requests using an easy ticketing system.
Besides, Tidio: AI Chatbot & Live Chat is known for its Consistently praised for being responsive, helpful, and friendly., Frequently highlighted as intuitive and user-friendly, with quick setup and navigation., Users appreciate the seamless communication with customers, boosting engagement and sales., Offers flexible features for personalizing chat widgets and workflows., Many users reported increased sales and improved customer interactions., The free version is noted for being feature-rich and valuable for small businesses., Works well with platforms like Shopify and email services., Users value the mobile app for managing chats on the go., Automates responses and reduces support workload effectively., Runs smoothly with minimal technical issues..
Why Consider Tidio: AI Chatbot & Live Chat Alternatives for Shopify?
While Tidio: AI Chatbot & Live Chat may have its unique features and benefits, it's essential to periodically reevaluate your options to ensure that you're using the best tools to optimize your online store. Here are some reasons why you should explore Tidio: AI Chatbot & Live Chat alternatives:
- Diverse Needs: What worked initially with Tidio: AI Chatbot & Live Chat may not fully address your current needs. By considering Tidio: AI Chatbot & Live Chat alternatives, you can find apps that are better suited to your changing objectives.
- Budget Constraints: While considering alternatives to Tidio: AI Chatbot & Live Chat can impact your budget significantly. Some alternatives offer similar functionality at the same or reduced pricing level, while others may provide increased pricing but with added features that justify the investment.
- Compatibility Issues: If you have encountered compatibility issues with Tidio: AI Chatbot & Live Chat or have concerns about its integration with other essential tools and themes, exploring Tidio: AI Chatbot & Live Chat alternatives can help you find apps that offer better compatibility and ease of use.
- Feature Enhancement: Alternatives to Tidio: AI Chatbot & Live Chat may offer innovative features that can give your Shopify store a competitive edge. By exploring these alternatives, you can tap into new capabilities and stay ahead in the dynamic e-commerce landscape.
In the following sections, we'll introduce you to some of the top alternatives to Tidio: AI Chatbot & Live Chat.
Overview of the Best Tidio: AI Chatbot & Live Chat Shopify Alternatives
There are several alternatives in the Shopify app store that can seamlessly replace or complement Tidio: AI Chatbot & Live Chat. Whether you are looking for a change or just exploring your options, you are bound to find the perfect fit for your Shopify store. We have listed the top Shopify Tidio: AI Chatbot & Live Chat alternatives based on their popularity and average rating.
Have a Closer Look at the Best Alternatives to Tidio: AI Chatbot & Live Chat
Now let us jump in and check out these top Tidio: AI Chatbot & Live Chat alternatives.
Reviews
No reviews available for this app.
Why is Shopify Inbox a top Tidio: AI Chatbot & Live Chat alternatives Shopify app?
ShopDigest selects the top Shopify apps in the Tidio: AI Chatbot & Live Chat alternatives category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Shopify Inbox with your Shopify store?
- Shopify Workflow: Activate chat and monitor outcomes effortlessly in the Shopify admin area.
- Online store chat management: Handle chat discussions from the online shop and its app.
- Customer Profiling: Easily learn about your customers through their profile and cart information.
- Interactive Chat Marketing: Share product suggestions, pictures, and discounts directly in the chat.
- Automated customer support: Set up automatic greetings, contact collection, and FAQs to save time for you and your buyers.
Shopify merchants highlight key advantages, such as Turn on chat and track results with a seamless workflow in the Shopify admin., Manage conversations from online store chat and Shop app., and more,
What are some of the top alternatives for Shopify Inbox?
Reviews
No reviews available for this app.
Why is Chatty AI Chatbot & Live Chat a top Tidio: AI Chatbot & Live Chat alternatives Shopify app?
ShopDigest selects the top Shopify apps in the Tidio: AI Chatbot & Live Chat alternatives category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Chatty AI Chatbot & Live Chat with your Shopify store?
- Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent
- AI helpdesk & checkout chat: Answer from FAQ page to checkout in any language
- Sales automation: Send proactive targeted messages based on visitor behavior
- Help desk: Create a help center so customers find answers on their own
- Mobile app: Keep track of every customer chat in one inbox, anywhere, anytime
Shopify merchants highlight key advantages, such as Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent, AI helpdesk & checkout chat: Answer from FAQ page to checkout in any language, and more,
What are some of the top alternatives for Chatty AI Chatbot & Live Chat?
Reviews
No reviews available for this app.
Why is SB: Helpdesk, Live Chat & FAQs a top Tidio: AI Chatbot & Live Chat alternatives Shopify app?
ShopDigest selects the top Shopify apps in the Tidio: AI Chatbot & Live Chat alternatives category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate SB: Helpdesk, Live Chat & FAQs with your Shopify store?
- Enhanced FAQ Features: Unlimited FAQs: Personalize with custom CSS, enhance Google SEO snippets, and manage translation, import/export of FAQs.
- Real-time customer communication: Chatbot & Real-Time Customer Support: Enable immediate connections between your customers and your business.
- Centralized ticketing system: Help Desk ticket solution: address questions from different sources in one location.
- Tab Descriptions: Tabs for products including descriptions (assign them by product type, collection, or seller)
- Integrated self-service widget: Widget for self-service, works with order tracking, frequently asked questions, and contact form.
Shopify merchants highlight key advantages, such as Unlimited FAQs: custom CSS, Google SEO snippets, import/export, faq translation, Chatbot & Live Chat app: let your customers contact your business in real-time, and more,
What are some of the top alternatives for SB: Helpdesk, Live Chat & FAQs?
Reviews
No reviews available for this app.
Why is Willdesk: Live Chat&AI Chatbot a top Tidio: AI Chatbot & Live Chat alternatives Shopify app?
ShopDigest selects the top Shopify apps in the Tidio: AI Chatbot & Live Chat alternatives category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Willdesk: Live Chat&AI Chatbot with your Shopify store?
- Integrated Self-service Widget: Brand's self-service tool, includes order tracking, FAQ, and contact form.
- Boosting Conversion Rate: Boost sales by using live chat to convert potential customers into buyers.
- Unified Ticket Inbox: Handle messages from various social media and emails all in one place.
- CRM Sales Improvement: Get a full list of customers, offering service to boost sales via customer relationship management.
- Multistore Customization : Integration across multiple stores with options to customize Fonts, FAQs, and Style.
Shopify merchants highlight key advantages, such as Branded Self-service widget, integrate with Order Tracking, FAQ, Contact form., Improve sales through live chat, turn valuable visitors into buyers., and more,
What are some of the top alternatives for Willdesk: Live Chat&AI Chatbot?
Reviews
No reviews available for this app.
Why is Gorgias: AI, Helpdesk & Chat a top Tidio: AI Chatbot & Live Chat alternatives Shopify app?
ShopDigest selects the top Shopify apps in the Tidio: AI Chatbot & Live Chat alternatives category based on various parameters, including the number of installations across Shopify stores, the app's ranking in the Shopify App Store, the number of merchants' reviews, and its overall customer rating, among other factors.
Why integrate Gorgias: AI, Helpdesk & Chat with your Shopify store?
- Unified Messaging Feed: Organize your emails, chats, calls, text messages, WhatsApp, and social media messages all in one place.
- Customer Context: Gather complete customer information, including order and conversation history, before responding.
- Shopify order management: Manage Shopify orders directly from the Gorgias customer view - view, edit, and cancel without navigating away.
- Live Dashboards: Enhance your support: Monitor team performance and support statistics on real-time dashboards.
- Self-service menus: Quickly address customer queries using self-help menus without needing an agent.
Shopify merchants highlight key advantages, such as Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed, Get full customer context before answering, with order and conversation history, and more,
What are some of the top alternatives for Gorgias: AI, Helpdesk & Chat?
How to Choose the Right Tidio: AI Chatbot & Live Chat Alternative for Your Shopify Store
Choosing the right alternative to Tidio: AI Chatbot & Live Chat for your Shopify store is a crucial decision that can significantly impact your e-commerce operations. To help you make an informed choice, consider the following factors.
- Identify Your Needs: Make a list of features, integrations, or improvements you seek in a Tidio: AI Chatbot & Live Chat alternative. Understanding your needs will serve as a guide when evaluating alternatives.
- Compare Features: Compare the features of each alternative to Tidio: AI Chatbot & Live Chat and see how they align with your needs. Pay attention to unique functionalities that may differentiate one alternative from another.
- Check Reviews and User Feedback: Look for reviews from Shopify store owners who have used the Tidio: AI Chatbot & Live Chat alternatives you are considering. Pay attention to both positive and negative comments to get a well-rounded view.
- Pricing: Consider your budget and choose a Tidio: AI Chatbot & Live Chat alternative that fits within your financial constraints. Some alternatives may be cost-effective, while others may be feature-rich but come at a higher price.
- Scalability: Consider the long-term scalability of Tidio: AI Chatbot & Live Chat alternatives. Choose an alternative that can adapt to your growing store needs.
- Trial Period: If available, take advantage of any trial periods offered by Tidio: AI Chatbot & Live Chat alternatives. Hands-on experience is invaluable in assessing usability, compatibility with your Shopify setup, and overall user-friendliness.
- Support and Updates: Research the responsiveness of the support team behind each Tidio: AI Chatbot & Live Chat alternative. Ensure that the alternative you choose has a responsive support team and receives regular updates.
Remember that the best Tidio: AI Chatbot & Live Chat Shopify alternative will address your current requirements and position your store for future success.
More Information on Tidio: AI Chatbot & Live Chat Shopify Alternatives
As you embark on your journey to find the perfect Tidio: AI Chatbot & Live Chat alternative, the right choice can elevate your Shopify store's performance, enhance your customer shopping experience, and position you for growth in the competitive e-commerce landscape.
We've introduced you to a curated list of top Tidio: AI Chatbot & Live Chat alternatives, each with its own strengths and advantages. Whether you're seeking a cost-effective solution or a feature-rich paid alternative, you have plenty of options to choose from.
Choosing the right Tidio: AI Chatbot & Live Chat alternative requires careful consideration of your specific requirements, budget, and long-term goals. You can gain deeper insights into your selected apps by visiting our app comparison page. If you need expert guidance, ShopDigest can help you navigate this process effectively, from identifying your needs to assessing compatibility and support.
Tidio: AI Chatbot & Live Chat Shopify Alternative Installation
There are thousands of Tidio: AI Chatbot & Live Chat alternatives with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
What's included
- Safely install/uninstall Shopify alternative app of your choice
- App integration with any theme as per specification
- Configurations & setup
- Assured support and guidance
- Get discount offers (not guaranteed)
What's not included
- Shopify Tidio: AI Chatbot & Live Chat alternative app subscription cost
Frequently Asked Questions for Tidio: AI Chatbot & Live Chat Shopify Alternatives
1. Why should I consider alternatives to Tidio: AI Chatbot & Live Chat?
Exploring alternatives to Tidio: AI Chatbot & Live Chat allows you to adapt to your changing business needs, budget constraints, and new feature requirements. It ensures that you're using the best possible tools to optimize your Shopify store's performance.
2. What are the top paid alternatives to Tidio: AI Chatbot & Live Chat?
Several paid alternatives to Tidio: AI Chatbot & Live Chat offer a wide range of features and functionalities to enhance your Shopify store's performance. Here are some of the top paid alternatives worth considering:
3. What are the top free alternatives to Tidio: AI Chatbot & Live Chat?
Here are some of the top free Tidio: AI Chatbot & Live Chat alternatives worth considering:
While they may have limitations compared to paid options, they provide a solid foundation for small businesses and entrepreneurs to begin their e-commerce journey.
4. How do I choose the right Tidio: AI Chatbot & Live Chat alternative for my Shopify store?
To choose the right Tidio: AI Chatbot & Live Chat alternative, you need to start by identifying your specific needs, comparing features, reading user reviews, evaluating pricing, and taking advantage of trial periods. You can read our detailed guide above.
Additionally, you can also reach out to ShopDigest for personalized recommendations based on your specific needs and goals. Contact us now to request assistance.
5. Are these Tidio: AI Chatbot & Live Chat alternatives compatible with my existing Shopify setup?
Compatibility can vary among alternatives. It's essential to research and, if possible, test the Tidio: AI Chatbot & Live Chat alternative you're considering to ensure seamless integration with your existing apps, themes, and store configurations.
6. Can I switch back to Tidio: AI Chatbot & Live Chat if I'm not satisfied with an alternative?
Yes, you can switch back to Tidio: AI Chatbot & Live Chat or explore other alternatives if you're not satisfied. However, it's essential to consider data migration and any potential impacts on your store's functionality during the transition.
7. Where can I find more information about these Tidio: AI Chatbot & Live Chat alternatives?
For comprehensive details about the Tidio: AI Chatbot & Live Chat alternatives featured in this guide, we recommend visiting our app information page. There, you'll find in-depth descriptions, features, pricing information, and direct links to the respective alternatives.
The Shopify ecosystem, shown through the work
ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.
For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.
No commissions, no pay-to-rank placements. The best work rises because people save and follow it.
More about ShopDigestShow the work.
Win the work.
A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.